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Holiday Inn Los Angeles International Airport

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9901 La Cienega Boulevard, Los Angeles, CA 90045
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Holiday Inn Los Angeles International Airport
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Holiday Inn Los Angeles International Airport
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768 reviews from our community

Traveler rating
    97
    287
    222
    96
    66
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oslo, Norway
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a good choice for an overnight stay close to LAX, but I wouldn't want to book an extended stay here... I arrived at LAX just before midnight, and (after waiting a really long time for my luggagge, I) went outside to he shuttle pick-up point. Fortunately, I didn't have to wait very long before the (rather worn-out and... More 

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Salt Lake City, Utah
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

We got in late, around 10:30 p.m on a Sunday night, and it was crowded. There were three front desk people checking guests in at that hour. We waited approximately 10 minutes to check in. I used IHG rewards points for this room (20,000 points) and check-in was quick and painless. We did pay $18.00 to park our rental car... More 

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Malmö
Top Contributor
85 reviews 85 reviews
47 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here one night after arriving. I write poor service as I had one piece of delayed luggage delivered after I arrived, but the hotel failed to inform me so I left without it. The next day when I called they could not find it. After a few more days when I had been travelling remotely they found it,... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

The rooms are clean, spacious, and generally in great condition. If you choose to have dinner outside, or go outside for a smoke, watch out. I've been here for two nights, and each night I've had no less than 6 people begging for money or smokes. They REALLY need to hire a security officer for all times of day to... More 

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Moscow
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

We tried to check in at the hotel, but unfortunately were kicked out by manager on dute (I think she is front office manager). According to some technical problems, our credit card was not working in USA. That was a surprise for us, but hopefully we had some cash. We were traveling a lot and always paid cash, but This... More 

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Saint Louis, Missouri
Top Contributor
232 reviews 232 reviews
193 hotel reviews
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night for fly business and enjoyed the hotel overall. The room was nice and quiet and well appointed. Great beds. The service was really nice at the front desk too. The restaurant was horrible. Terrible morning service and wait staff is non-existent. The music was on hip/hop and loud the morning we were eating, very strange. The food... More 

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Birmingham, Alabama
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We waited 30 minutes for the shuttle at 12:00 at night, which was actually 3:00 for us. They advertise that the shuttle runs every 10-20 minutes. I called them to let them know how long we had been waiting and the guy tells me to look for a bus that says holiday inn and la quinta... I told him that... More 

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Oklahoma City, Oklahoma
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a high rating for a standard full service Holiday Inn but I am giving it for two reasons: consistent dependability and rates. I have stayed here on business trips many times over the years and I have not had a bad experience here yet. The shuttle is good. The food in the restaurant is good, as is room... More 

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Phoenix, Arizona
1 review
2 of 5 stars Reviewed 2 weeks ago

I just got back from staying at the Holiday Inn and was sadly disappointed, the staff at the front desk was rude, they placed a 250.00 hold on my card, they charged for parking. While the room seemed clean at first glance upon further inspection it was dirty. the AC did not work the temperature was noticeably cooler in the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Los Angeles International Airport, responded to this review

Dear AJSjasmine, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. Please accept our sincerest apologies for the unsatisfactory service you experienced during your stay. Rest assured that your comments will be looked into and take actions accordingly. Despite your disappointment I do hope you will return to stay... More 

Canberra, Australia
Contributor
18 reviews 18 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We got a great price on this hotel by booking 6 months in advance. I was very grateful for the 24 hours shuttle when my plane arrived at 11:40pm and I didn't have to make any arrangements for pick up. The shuttle driver was very helpful. We got placed in a disabled room as that was the only king room... More 

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