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Hilton Checkers Los Angeles

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535 South Grand Ave, Los Angeles, CA 90071
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Hilton Checkers Los Angeles
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831 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eugene, Oregon
Level Contributor
114 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

High points Good location Friendly efficient check in Spacious rooms, bathroom very good layout and great linens good pillows Low points Could not get TV to work Poor response to desk services via phone Weak water pressure in shower Bonus points Wonderful roof top area with fabulous view

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Eddie_Andre, General Manager at Hilton Checkers Los Angeles, responded to this review

Thank you for taking the time to share your feedback. We will be sure to share your high and low points with our operations team. We hope to have the opportunity to welcome you back on your next trip to the LA area. More 

Chicago, Illinois
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stay here for work for a couple of weeks and I found the hotel to be very acceptable for my purposes. It was conveniently located across the street from my office and the rooms were comfortable and easy to relax in the evening. Their rooftop deck was a nice touch for winding down in the evening or enjoying some... More 

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Eddie_Andre, General Manager at Hilton Checkers Los Angeles, responded to this review

Thank you for choosing the Hilton Checkers on your recent business trip. We are happy to hear that you enjoyed the stay and hope to have the opportunity to welcome you back on your next trip to the LA area. More 

Dallas, United States
3 of 5 stars Reviewed 6 days ago NEW

Service lacks specialty hotel like this on for $400 a night. Platinum level does not even get breakfast. Bartender was texting most of the night. Had a good dinner but took a while and had to keep asking the bartender (female for service items), she liked her phone better than the customers. Front desk was not very polite for a... More 

Review collected in partnership with Hilton Hotels & Resorts

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Eddie_Andre, General Manager at Hilton Checkers Los Angeles, responded to this review

Thank you for taking the time to share your feedback with us and the TripAdvisor community. We are disappointed to read that your stay did not meet your expectations of a Hilton Hotel. We can ensure you that what you described is not what's to be expected of our hotel. We hope to have the opportunity to welcome you back... More 

Niagara Falls, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was nice and clean. The service was not over the top in any way. It is a long walk from the convention center as well as the Staple Center. I felt safe for the most park but streets were dark at night. Some communication was lost with receipts that I required for business travel and took several people... More 

Was this review helpful? Yes 1
Eddie_Andre, General Manager at Hilton Checkers Los Angeles, responded to this review

Thank you for sharing your feedback with the TripAdvisor community. We apologize for the experience you had around requesting receipts for your travel. We will share your comments with our team to ensure that there are better processes in place. We hope to have the opportunity to welcome you back when your travels take you to LA again in the... More 

Miami, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very nice hotel.The staff was excellent.We stayed their because of it's central location to the attractions that we visited. THE HOTEL INSIDE WAS VERY GOOD BUT OUTSIDE IT'S NOT IN A GREAT AREA.TO WALK AROUND

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Eddie_Andre, General Manager at Hilton Checkers Los Angeles, responded to this review

Thank you for choosing the Hilton Checkers Los Angeles. We are happy to hear you enjoyed your stay. We hope to have the opportunity to welcome you back on your next trip to LA. More 

Great Falls, Virginia
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm a big Hilton fan and also have a soft spot for older hotels, so I was hoping to be wowed by Hilton Checkers. Everything was OK, but nothing was special, which left me a bit underwhelmed. It is a smaller, older hotel, with some nice stonework, etc. My room was large, spacious and clean - which is priority one... More 

Was this review helpful? Yes
Eddie_Andre, General Manager at Hilton Checkers Los Angeles, responded to this review

Thank you for taking the time to write such a detailed review of your recent stay with us. Your feedback helps us to understand what we are doing well, and what areas are in need of improvement. We will be sure to share your comments with our operations team for review. We hope to have the opportunity to welcome you... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here 3 times as a Hilton elite. Great location in downtown. Corner rooms are AWESOME with great views, and relatively large marbled bathrooms with big windows. Complimentary continental breakfast for elites is a nice touch. The restaurant on the first floor is elegant and service is good, although seemingly understaffed at times. Hector did an amazing job... More 

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Eddie_Andre, General Manager at Hilton Checkers Los Angeles, responded to this review

First and foremost, thank you very much for continuing to choose the Hilton Checkers Los Angeles. We appreciate you taking the time to write such a detailed review so that we can understand areas that need improvement. I will be reviewing your feedback with our team. In the future, if you need assistance please don't hesitate to reach out to... More 

Rancho Santa Margarita, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

By far one of the best hotels in Los Angeles. Great location, outstanding service, excellent restaurant. Easy to find and close to the freeways. Nice pool and great lobby bar. The perfect boutique hotel for a quiet getaway or business travel.

Review collected in partnership with Hilton Hotels & Resorts

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Eddie_Andre, General Manager at Hilton Checkers Los Angeles, responded to this review

The title of your review has us blushing! We are happy to hear you enjoyed your stay. We do want to point out for other travelers, however, that we no longer offer a pool at our hotel. We hope to have the opportunity to welcome you on your next trip to Los Angeles. More 

Knoxville, Tennessee
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hilton Checkers for one night on our way to San Diego. The hotel staff was friendly and efficient. We had a corner room which was elegantly furnished and very clean. The room was also very quiet. This hotel was very upscale and elegant and in a nice location. We would definitely stay here again.

Was this review helpful? Yes 1
Eddie_Andre, General Manager at Hilton Checkers Los Angeles, responded to this review

Thank you for taking the time to review your stay & the experience. We read all reviews from our guests and we are delighted to read that you found our staff friendly and efficient. We will be sure to share your comments with the team. We look forward to welcoming you back on a return trip to LA. More 

Glendale, California
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

It's a nice hotel. The rooms are pretty small. The restrooms are extremely tiny and the door doesn't shut completely. The view is nice. The hotel is located in the heart of Downtown LA. Everything is so close to it. Parking is a bit of hassle.

Was this review helpful? Yes
Eddie_Andre, General Manager at Hilton Checkers Los Angeles, responded to this review

We appreciate you taking the time to review your recent experience at the Hilton Checkers Los Angeles. We look forward to welcoming you back on your next trip to the area. More 

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Staying in Downtown

Neighborhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
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