I would say that I had a satisfying stay at the Hilton Checkers only because I was able to obtain a very, very good rate. Had I paid more, I would say that I would have been disappointed in the description of this hotel as "boutique." It seemed like a standard Hilton business hotel once you got inside. My room...
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This is Hilton's only downtown Los Angeles hotel. It is near the very nice Sheraton and the monumental Westin Bonaventure and its prices are equivalent to theirs. But it is an old, cramped, inadequately renovated property with nothing to recommend it. I had to try three rooms before I found one without an overpowering smell. There's no executive lounge, so...
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Thank you taking the time to give us valuable feedback on your recent stay. However, it is disappointing to hear that you did not enjoy the renovation of the hotel that occurred just over 2-years ago or the eucalyptus spray used in our guestrooms. Most guests find the room freshener to be relaxing and enjoyable, however it appears it may...
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I am a Hilton Honors Gold member and have stayed in a plethora of Hilton Hotels throughout the World. The Checkers Hilton in downtown Los Angeles was certainly convenient but I do not view this property as a great representative of the brand. Of course, I knew prior to going it was a Hilton which is trying to assimilate in...
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Thank you for your candid comments about your recent stay with us, we are sincerely sorry that you encountered so many challenges.
I can see where the elephant insignias could be somewhat confusing in the setting of a downtown hotel, however as noted on the hotels website, they are actually a part of the hotel’s long storied history. The name...
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I am a Hilton honors member but tend to avoid them both on business and work travel when I can as they are never quite right.
The website promoted roof top pool, gym, hot tub and spa. It started with a bad reservation experience and never got better. They had a spa special that was 100 more per night than...
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Thank you so much for your candid review of your experience. We are truly sorry that you did not enjoy your stay with us and that the hotel staff did not make an attempt to better rectify a challenging situation. It is completely understandable your frustration with the premium charged for our packages. However, please note that these hotel packages...
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Recently was in LA for a meeting and stayed here with my husband and daughter. The service from the staff every where in the hotel, minus the restaurant, was wonderful. Location is OK but if you arrive on the weekend, expect downtown to be ghost town. Would recommend making alternative breakfast and meal plans, as restaurant staff are either overworked...
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Thank you for your honest review of Hilton Checkers. Although we are pleased to hear that most of our staff was able to meet your exceptions, we are sincerely apologetic that our food & beverage team did not offer our standard high quality of service. Checkers Downtown is normally ranked as one of the top 20 restaurants in Los Angeles,...
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It must be the location because the hotel and staff are not what I am accustomed to from my many stays at Hiltons. I will not be staying here again.
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We would like to sincerely thank you for your feedback. As a Diamond Member we genuinely appreciate your loyalty to Hilton Hotels and we regret that we fell short of your expectations. I understand that our Director of Operations has spoken directly with you to address the specific challenges encountered during your stay. We appreciate you giving us a second...
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We loved staying here...the room was incredibly comfortable (the shower is amazing), the rooftop hot tub and lounge area is awesome, and it's in a great location within walking distance of all kinds of restaurants, bars, and coffee shops. Great stay!
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Fun place to stay downtown. Great restaurant as well as a great room. Very nice rooftop pool. Modern, clean, and very convenient to everything in downtown LA. Sophisticated clientele, while still very comfortable.
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I agree .... we are a "fun place to stay downtown" ! We are pleased to hear that we delivered on what we are known for, comfortable sophisticated elegance. Thank you so much for taking the time to share your experience and hope to see you again. There is always something fun happening in the "reenergized" downtown Los Angeles.
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Stayed here mid-December for one night. The rooms are very nice. I'm not sure if we had neighbors because we never heard a peep. It was very quiet. The bed was comfortable and the shower had good pressure. We didnt have much of a view but that didnt matter much.
The parking is valet as everyone says. There is a...
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Thank you so much for the kind review of Hilton Checkers, we truly appreciate your feedback and hope that you will have the opportunity to stay with us again soon !
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Its a nice hotel.
Clean rooms
located in down town Los Angeles.
Staff was nice and friendly.
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Thank you for taking the time to review Hilton Checkers. We truly appreciate guest feedback especially when it comes to if our staff is meeting guest needs and expectations.
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