I have stayed at the Biltmore a number of time because of its convenience - and because it is one of the most beautiful hotels in Los Angeles. I was disappointed this trip, however, by the sloppy housekeeping that I found when I checked into my room. The lamps on the table near the bed had visible dust bunnies on... more

Was really looking forward to staying at this hotel as it has so much history, the foyer is amazing all marble and its kept nice and clean, the reception staff were friendly but found the conciege Very RUDE! i think he really didn't want to be there and wanted to be on a catwalk instead!! not very friendly or helpful!... more

Two previous stays were good, but the third visit to this hotel was an unbelievable nightmare. On the first night dirty shower curtains, replaced by dirtier ones an hour later, a heating unit that did not work and took another hour to fix, Finally, three hours later, we climb into bed, pull up the covers and met with a blast... more

I've stayed in hundreds of 'quality' hotels and I think this is perhaps the hardest one I could have picked to write a review about; which probably explains the mixed reviews this hotel receives on this site. There is no argument that the Biltmore truely is a beautiful, grand old hotel. When you walk into the lobby it's hard not... more

We stayed here because we were attending a wedding at the same hotel. The hotel itself is beautiful and is practically a tourist attraction with its ornate ceilings and historic features. Overall, it has a lot of character. It was the perfect place for a wedding and looks gorgeous in photos. The pros: Downtown location Historic character and charm Fairly... more

I've traveled all over the world and never have I left a hotel review. I'm easy to please and enjoy the little stuff in life. I expected big things from the famous hotel and they failed to deliver even slighty. The only thing it has going is the history and gorgeous facad. Customer service: lame. I called in advance to... more

We needed a downtown LA hotel for one night, but we also wanted something unique. LA has a lot of unique hotels, but few as Grand as the Biltmore. What sealed the deal was a two fold deal we got on the room. First the regular rate they were running at the time was excellent for this level of hotel,... more

Stayed here for one night visiting friends. The hotel lobby looks very vintage, out-of-this-world and very old-world, and gives a very good impression - but it stops there. Pros - Lobby area very grand/classic - Wonderful service - Probably the cheapest hotel-quality hotel in downtown Los Angeles - Fast internet (paid) Cons - Very old rooms in need of renovation... more

This was the last stop of our trip and I had a good expectation of this hotel. The lobby and restaurants are beautiful, the location is excellent (walking distance to Staples Center) and the hotel had a very classic feel. The fitness centre was the best I saw in the USA. The only downsides to this place were that the... more