The front desk service and the hostess for the Grand Cafe were rude. Simply posed questions easily confused the staff who responded with arrogance. Really, 80% of the staff could use a lot customer service training. The valet staff were the only decent people. The pictures are good but inaccurate. The room was simple and small. AND the water smells... More
- Also Known As:
- Omni Los Angeles At California Plaza Hotel
- Omni Los Angeles At California Plaza Hotel Los Angeles
- Omni Los Angeles
- Los Angeles Omni
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