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Omni Los Angeles at California Plaza


Omni Los Angeles at California Plaza
Hotel class 4 of 5
251 S Olive St, Los Angeles, CA 90012
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Traveler Reviews

89% Recommend
4.5 of 5 stars 294 reviews
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By trip type
All (294)
[ Date ] [ Rating ]
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4 of 5 stars
ZaiZaiLv 33 contributions
Orange County, CA
Jul 8, 2009 | Trip type: Couples New

We stayed here for 2 nights on a July 4th weekend. As a member of their loyalty program, we were able to snag their BOGO night promotion. So, value wise, it was well worth it. Check in time was 3 PM, and we arrived around 5ish. No one was at the Valet when we arrived, so we had to wait... more

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4 of 5 stars
GrlTrvlr 27 contributions
San Diego, California
Jun 29, 2009 | Trip type: Couples

I am always impressed with the Omni and this stay was a good one. I booked one of the packages that included wine and dinner and was surprised when I got a call a few days before check in to select my wine preference and dinner reservations. On arrival, a bottle of white wine was chilling in the room and... more

Management response from
OmniMgrLosAngeles, Executive Office

We are pleased to hear that you enjoyed your stay, and that we were able to exceed all your expectations with the amenities and restaurants. We look forward to welcoming you back soon.

Great stay
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4 of 5 stars
mstsc 5 contributions
Prince George, Canada
Jun 26, 2009 | Trip type: Business

Great stay and value for money. Rooms were great. Very helpful staff. Was there for a conference and stayed there for a week. No issues with this hotel. Except turn down service. Its great when you are not in the room but when you are in the room, they would open the room doors even after you have declined the... more

Management response from
OmniMgrLosAngeles, Executive Assistant

Thank you for your comments. We are delighted that you enjoyed your stay with us and that you have joined our Select Guest Program with all of its newly enhanced benefits. We also appreciate your feedback regarding turndown service, so that we may finesse our amenities for future guests. We hope to welcome you back to our property in the...

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4 of 5 stars
freebiegrabber 44 contributions
Hollywood, CA
Jun 21, 2009 | Trip type: Friends getaway

My friends and I shared a room for a friend's wedding -- the staff provided us with a rollaway bed at no extra cost. The decor was tasteful, with bright lamps, plenty of pillows, a desk and a padded armchair. The bathroom was spacious and had all the necessary amenities (blow dryer, makeup mirror, plenty of toiletries, etc.). The room... more

Management response from
OmniMgrLosAngeles, Executive Office

We are delighted to hear that you enjoyed many of the amenities offered at our property. We are also grateful for your feedback as it gives us an opportunity to enhance those offerings. One priority for our property is to maintain the highest standard of appearance possible for our building. To do so, we have found that annual power-washing of...

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5 of 5 stars
Marquitos 9 contributions
Pasadena, California
Jun 16, 2009 | Trip type: Couples

With so many hotels in the city of Los Angeles it is no wonder why the Omni continues to be top ranked. It comes down to service. I do not live far and wanted to surprise my partner with this past weekend with a 'staycation' if only for a night, it was wonderful. We had a Club Level room overlooking... more

Management response from
OmniMgrLosAngeles, Executive Office

We are very appreciative of your compliments, and pleased to hear that you enjoyed your stay. We understand the importance of not only providing exceptional personal service to our guests, but a high quality product as well. Therefore, we are delighted to announce that we are planning to have our guestrooms renovated in late 2009/early 2010. We hope you will...

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5 of 5 stars
PoblanoJ 134 contributions
Lebanon, New Hampshire
Jun 4, 2009 | Trip type: Business
1/1 found this review helpful

A colleague and I stayed here for six nights during a conference. Although it was further from the Convention Center, we chose the hotel over others on the list because of the reviews we read on this site. We were not disappointed. (And our friends who stayed elsewhere were!) The room and bathroom were very clean, beds and pillows, were... more

Management response from
OmniMgrLosAngeles, Executive Office

On behalf of the many departments you mentioned in your review, thank you for such gracious and thoughtful feedback. We are pleased to know that so many aspects of your experience were positive. In that vein, we are always looking for ways to create memorable experiences that meet the evolving needs of today's traveler, from the courtesy car to exploring...

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4 of 5 stars
ukdavef 11 contributions
Preston, United Kingdom
Jun 1, 2009 | Trip type: Couples

My wife and I enjoyed two nights here prior to joining a Celebrity X cruise to Alaska. We were not impressed with the location of the Omni but fully accepted that during a working week it's location is probably perfect for business travellers. The Hotel is very clean, it has very attentive staff but is certainly not geared pricewise to... more

Management response from
OmniMgrLosAngeles, Executive Office

Thank you for your feedback. We are very pleased to have received a rating of 4/5 and, specifically, that Robert made such an impression upon you. Regarding your other comments, while our pricing is competitive with other downtown Los Angeles properties, we certainly would not want our guests to be inadvertently "double charged." In this specific instance, our investigation shows...

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4 of 5 stars
SKW66 2 contributions
Hong Kong, China
May 30, 2009 | Trip type: Couples
1/1 found this review helpful

Got a good deal at Omni through Priceline. Expected to see excellent service based on the previous reviews here and of course on the management's individual response. Front Desk Most staff members are friendly - but may I say a bit more smile from the front desk staff would make every thing better. I once called the front desk and... more

Management response from
OmniMgrLosAngeles, Executive Office

Thank you for your recent feedback. It appears that while your overall rating was 4-Stars, we were unable to exceed your expectations on this stay. We appreciate the attention to detail you provided, as it gives us ample opportunity to review potential challenges and address them without delay. In that vein, the specific areas of concern you mentioned have been...

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5 of 5 stars
jguillet 2 contributions
Pacifica, CA
May 25, 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

I stayed at the Omni LA for a conference trip for a week. When I reserved the room through the conference I entered, "Selected the Omni based on TripAdvisor reviews. Upgrades appreciated." I was extremely pleased when I was given a room key to a two room corner suite, with two flat panel TVs, two large bathrooms, a bedroom with... more

Management response from
OmniMgrLosAngeles, Executive Office

Thank you for your kind and generous words! We hope you enjoyed your conference, and look forwarding to welcoming you back soon.

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5 of 5 stars
duckfisney 8 contributions
north america
May 10, 2009 | Trip type: Business

I have been at the Omni on 4 recent trips and found them to be consistently exceptional. The staff are friendly, helpful and gracious. the rooms are very comfortable, and even though some are beginning to show their age, are far superior to any other LA area hotel I have stayed in over the past few years. the noe bar... more

Management response from
OmniMgrLosAngeles, Executive Office

Thank you for sharing your remarks! Our goal is to treat all our guests like family. We are so appreciative of your loyalty to us. We will share your compliments with our staff, especially in the Noe Bar and Room Service. We look forward to welcoming you back soon!

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Omni Los Angeles at California Plaza Also Known As

Address: 251 S Olive St, Los Angeles, CA 90012