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Sheraton Los Angeles Downtown Hotel

3.5 of 5 711 South Hope Street, Los Angeles, CA 90017
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Sheraton Los Angeles Downtown Hotel
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Sheraton Los Angeles Downtown Hotel
Sheraton Los Angeles Downtown Hotel
Sheraton Los Angeles Downtown Hotel
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894 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Los Angeles Downtown Hotel
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Ottawa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 28, 2011

Me and my friend went to LA to do all the touristy things and had a great time staying at the Sheraton. The location was great. The metro is around the corner and a quick ride to Hollywood. We also took the metro when we went to a Dodgers game. It was quick and simple. The rooms were nice and... More 

Was this review helpful? Yes 1
Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

We are pleased you were able to enjoy LA as a tourist destination and appreciated the location, service and accommodations of the hotel. We look forward to seeing you again! More 

Sunnyvale, CA
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 28, 2011

We got a discounted prepaid rate for a standard room at the Sheraton. We were put in a fourth floor room. Room seemed nice enough but had an exposed overhead unfinished fixture in the bathroom. Beds were the super comfortable 'heavenly bed' you can expect at any Sheraton/Westin. Armchair in the room had stains on it. We asked if anything... More 

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you for your business and the time taken to offer this great feedback. We will follow up on the points of concern and appreciate your detailed info. More 

new jersey
Contributor
20 reviews 20 reviews
14 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed July 23, 2011

This hotel was really great. The staff were all really friendly and upon check in we were upgraded which was nice! The front desk staff even gave us good restaurant recommendations! There is a restaurant in the hotel but we didn't eat there. We did grab a few drinks at the lobby bar which was nicely decorated in an art-deco... More 

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Pleased you had a great time! Come back soon! More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed July 15, 2011

Today was a crazy crowded day but when my room wasn't ready I waited and then was upgraded to the club floor and a deluxe room! When we went in to the Club room for a snack it was 6:00 pm and nothing was set up. Using the phone in the room, we called down and with in 5 minutes... More 

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you! Your comments have been shared with Gustavo and we trust you will be back to visit soon! More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2011

Able at the front desk was amazing from the first phone call to check out. Minnie Sanders in Club Lounge was fanatstic and sergio was good. Staff in Terrace always helpul, Manuel, Jose and Rudy. The housekeeping was not up to par(ran out of tp, didnt replace water daily and failed to replace tolietries) 23rd floor is the way to... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 15, 2011

Absolutely loved my stay here. Rooms are newly renovated and clean. Great location very close to Metro station. Valet was waiting when I pulled up to explain parking options to me, which was very welcoming. Lynda was so nice at check-out, made me feel like she really appreciated my business.

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Ontario
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
286 helpful votes 286 helpful votes
3 of 5 stars Reviewed July 14, 2011

The Sheraton is right downtown in LA, corner of 7th and S. Hope Sts. The hotel is attached to a Macy's shopping center, and the parking garage is here also. If you park a car, you will need to walk 5 minutes (indoors) across the mall to your car. Self park is also $28 per day. Valet is also offered... More 

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed July 12, 2011

When we asked how we could use the pool at Bally's the Concierge told us to get towels at the desk and go across the short hall with our keys to Bally's and we could use their pool. NOT SO, there is no pool at Bally's and the people at Bally's laughed at us for trying. By the way, the... More 

Was this review helpful? Yes 3
New York City, New York
Contributor
17 reviews 17 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 10, 2011

My overall experience at the Sheraton Los Angeles was just ok. Although the hotel was very close the metro, I was not aware that it was under a Macy's mall thereby making it accessible to undesirables that can enter the hotel at anytime. I was approached by someone for money and that made me uneasy as I had my child... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2011

My Wife and most our her family stayed here in late May 2011. Had a wedding block for my brother in law's wedding and we had a wonderful stay. The hotel was very nice, very clean, and the food in the restaurant was great. Lynda at the Front desk was very helpful and made coordinating our groups needs easy. We'll... More 

Was this review helpful? Yes 1
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Additional Information about Sheraton Los Angeles Downtown Hotel

Address: 711 South Hope Street, Los Angeles, CA 90017
Phone Number:
Location: United States > California > Los Angeles > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Los Angeles Downtown Hotel 3.5*
Number of rooms: 485
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Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton

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Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
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