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All 323 Los Angeles hotels

Sheraton Los Angeles Downtown Hotel

3.5 of 5 Hotel   |   711 South Hope Street, Los Angeles, CA 90017 (Downtown)
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Ranked #117 of 323 hotels in Los Angeles
A recent review
5 of 5 stars Reviewed July 15, 2011
katiehoo Washington DC, District of Columbia
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816 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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There are newer reviews for Sheraton Los Angeles Downtown Hotel
See the most recent reviews
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 15, 2011

Absolutely loved my stay here. Rooms are newly renovated and clean. Great location very close to Metro station. Valet was waiting when I pulled up to explain parking options to me, which was very welcoming. Lynda was so nice at check-out, made me feel like she really appreciated my business.

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Ontario
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
286 helpful votes 286 helpful votes
3 of 5 stars Reviewed July 14, 2011

The Sheraton is right downtown in LA, corner of 7th and S. Hope Sts. The hotel is attached to a Macy's shopping center, and the parking garage is here also. If you park a car, you will need to walk 5 minutes (indoors) across the mall to your car. Self park is also $28 per day. Valet is also offered... More

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Providence, RI
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed July 12, 2011

When we asked how we could use the pool at Bally's the Concierge told us to get towels at the desk and go across the short hall with our keys to Bally's and we could use their pool. NOT SO, there is no pool at Bally's and the people at Bally's laughed at us for trying. By the way, the... More

Was this review helpful? Yes 3
New York City, New York
Contributor
17 reviews 17 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 10, 2011

My overall experience at the Sheraton Los Angeles was just ok. Although the hotel was very close the metro, I was not aware that it was under a Macy's mall thereby making it accessible to undesirables that can enter the hotel at anytime. I was approached by someone for money and that made me uneasy as I had my child... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2011

My Wife and most our her family stayed here in late May 2011. Had a wedding block for my brother in law's wedding and we had a wonderful stay. The hotel was very nice, very clean, and the food in the restaurant was great. Lynda at the Front desk was very helpful and made coordinating our groups needs easy. We'll... More

Was this review helpful? Yes 1
minnesota
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 22, 2011

I have to admit, the staff here was friendly and wanting to please. I would not give this hotel more than 3.5 stars. Room smelled of smoke in nonsmoking hotel. They did spray air freshener after requested. That helped for a couple of hours. $28/night self parking. Attached to an old Macy's. Internet is only free in lobby.

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Los Osos, California
1 review
5 of 5 stars Reviewed June 19, 2011

Gustavo, the desk clerk was fabulous. He was very courteous, knowledgable and had good suggestions for us. We were new to the Sheraton system and Gustavo was very patient to explain all of our options. He was knowlegable about options for restaurants in the neighborhood. We were unfamiliar with the streets in the area and Gustavo found us a map... More

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Phoenix, Arizona
1 review
4 of 5 stars Reviewed June 16, 2011

.....about every 3 months and my company continues to go back. The staff is extremely courteous and helpful. I 'd like to send a shout out to Roberto Hdez in Banquet who graciously helped me get organized and clean up after my meeting Day 1. Then he came back to help me at the end of day 2 when I... More

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Denver
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 13, 2011

front desk staff very helpful and courteous. The lobby area is nice, they have 3-4 computers for internet use to hotel guests. Good location, close to major companies in downtown, my office was only 2 blocks away. The mall attached to the hotel closes early. The rooms are acceptable, but the hallways can use a face lift. Overall good location... More

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you for your comments. We appreciate the feedback and look forward to welcoming you back. More

London, United Kingdom
1 review
5 of 5 stars Reviewed June 12, 2011

Just wanted to say "hats off" to the staff at Sheraton Downtown. I've stayed here a few times the last 10 years and this time during the busy E3 show and I was very impressed with their high service level. I've travel a lot all over the world and this was probably one of my best stays so far 2011.... More

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

We are pleased that you enjoyed your stay and that the hotel met your expectations. We are fortunate to Victor, Lynda and Edgar on the team and have shared your positive feedback with them. See you next year, if not before! More

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Additional Information about Sheraton Los Angeles Downtown Hotel

Address: 711 South Hope Street, Los Angeles, CA 90017
Phone Number:
Location: United States > California > Los Angeles > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Los Angeles Downtown Hotel 3.5*
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Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#75 Business Hotel in Los Angeles #117 On the Beach Hotel in Los Angeles
Hotel Class
Official Description (provided by the hotel)
In the heart of the downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat from your hectic lifestyle. Over 40,000 square feet of transformed flexible event space ... more   less 
Number of rooms
485

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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