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Sheraton Los Angeles Downtown Hotel

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711 South Hope Street, Los Angeles, CA 90017
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Sheraton Los Angeles Downtown Hotel
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Sheraton Los Angeles Downtown Hotel
Sheraton Los Angeles Downtown Hotel
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983 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond, Virginia
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I have always wondered, does a hotel have a responsibility or duty to tell inform their customers when they are under renovation? Apparently not. So I hope you read this before you book so you can be informed that this hotel has completely closed the lobby, there is no on-site restaurant (they do have room service but be ready to... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Sheraton is conveniently located in downtown LA. I stayed at the hotel while attending a conference at the Convention Center. The walk from the hotel to the Convention Center takes approximately 15 min, not too bad. The rooms are beautifully appointed and the king bed is really comfortable. However I would make sure that the renovation is completed before... More 

Was this review helpful? Yes 1
Austin, Texas
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Passing through Los Angeles on a particularly busy weekday night, process of elimination led me to the Los Angeles Downtown Sheraton for a one-night stay. The hotel is located in a small shopping center that was originally called, “Broadway Plaza,” when the anchor store was the Broadway. After the Federated Group bought the Broadway, the shopping center was renamed, “Macy’s... More 

Was this review helpful? Yes 1

Travelers are raving about these Los Angeles hotels

Austin, Texas
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Location is good. I was there briefly for a wedding so went to one venue and back. They were doing a renovation in the hotel and lobby was under construction. Room was great!!! Comparable to Westin rooms + free fridge. Clean and roomy. Mini fridge to stash water and snacks. Nice LG flat panel tv, good beds, minimal street and... More 

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Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is great however it is currently in construction at the moment. The hotel staff were very accommodating, the room was elegant and the view was great. The bed was very comfortable and our room had alot of space. However there is no free wifi in your room unless you pay for it you need to go down to... More 

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Oahu, Hawaii
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel for the first time just last week, June 21 through June 25, 2015. The hotel is undergoing major renovations, with the rooms completed, the elevators seem to be working better than some of the other reviewers experienced. The lobby is still on the second floor as the ground floor undergoes massive rework. I was quite... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The rooms were cleaned and renovated. I loved our view, but most of all the bed. Bathroom was clean but water clogged in the shower. The water clogging was the only down side. The bed was extremely comfortable! The staff was very helpful and friendly! Another thing, you can't self-park. You must pay $37 for Valet Parking or go park... More 

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you for taking the time to write and share your favorable experience. We greatly appreciate you recognizing all the positives; including our service team and renovated rooms. In addition, we know that you will continue to enjoy all that the renovation has to offer on future visits. We look forward to welcoming you back again soon. Remain well. More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The elevator situation wasn't as bad as we expected. However, we wished that we didn't stay there during the construction period. We felt that they were overwhelmed with problems and didn't bother with issues that are not major. Aside from the expensive valet parking, we had several issues that made the stay uncomfortable. Our room was dark and the coffee... More 

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

My apologies for your recent experience as it appears you did not catch us at our best. It was a terribly unfortunate circumstance that the TV and coffee maker were off. We are deeply sorry for the inconvenience this must have caused everyone and have since repaired the issue. All your comments and concerns will be reviewed with the team... More 

San Jose, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I like to be fair and share the good not so good and the ugly from my stay. The good was that the room was clean, and in tip top shape. I liked the decor and that I got the 15th floor so I could not hear any noise from the street or the construction going on (I'll save for... More 

Was this review helpful? Yes 2
Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you for taking the time to write and share the good as well as the not so good. We truly apologize that you were unaware of the parking as well as any inconvenience that the construction caused. While we make every effort to post information openly and honestly, we realize that not all of it is received. Thank you... More 

Washington DC, District of Columbia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel last year and there were a number of things that could have benefited from improvements. I am happy to say that this year's visit showed there have been good changes. While the hotel is still under construction, the work is moving along and I am sure the lobby and elevators will be updated and ready... More 

Was this review helpful? Yes 1
Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you for the favorable review and pointing out all that the hotel has to offer. From its newly renovated rooms to its warm and connected associates; The Sheraton Los Angeles Downtown has a lot to offer to everyone. That said, we were glad to read that you would return again and trust us as your new home away from... More 

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Staying in Downtown

Neighborhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
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