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All 322 Los Angeles hotels

Sheraton Los Angeles Downtown Hotel

3.5 of 5 Hotel   |   711 South Hope Street, Los Angeles, CA 90017 (Downtown)
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61%
Ranked #115 of 322 hotels in Los Angeles
A recent review
3 of 5 stars reviewed 3 days ago
marilyn038 Melbourne
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801 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Melbourne
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

While our room was very good I felt the renovations compromised our stay. There is no community areas and the bar has been moved to a corner in restaurant. Also difficult to move around as pathways are closed.

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Saint Amant, Louisiana
2 reviews
5 of 5 stars Reviewed 1 week ago

I want to acknowledge Juan Ayon . I travel every 6 weeks to Los Angeles on business and Juan always greets me with a smile and conversation each morning and goes above and beyond his job to make sure that everything is just right for breakfast before I start my work day. His takes pride in his job because his... More

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Top Contributor
54 reviews 54 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the first time I have stayed at this property. As noted extensively on their website and through SPG this property is undergoing a renovation. As our stay was short we decided to give it a try. Upon arrival, we were greeted by the valet (valet parking only, but there is cheaper parking within walking distance). Signs were posted... More

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Pomona, California
1 review
2 of 5 stars Reviewed 1 week ago

My stay at the Sheraton Los Angeles hotel was way below what I expected it to be. Myself and a group of friends stayed July 12-13 to celebrate a friend’s birthday. Our check in was average; we asked if there was anything they could do for her birthday, the front desk’s response was “no, you have to let us know... More

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Bundaberg, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

For a Sheraton Hotel this place left a lot to be desired. The guest rooms were in poor state office chair was badly damaged, curtains appeared marked and not pressed. Cleaning bins in room not emptied and soap packets left on the sink. The breakfast menu in the restaurant was very poor, limited selection and was not nice to eat.... More

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America's Finest City
Top Contributor
50 reviews 50 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Sheraton is just beginning a year-long remodeling. It's quite extensive and will force them into rearranging many things, including the check in area (from floor 1 to floor 2 during our stay), as well as shutting down certain floors as work progresses, The number one inconvenience for guests will be the lack of working elevators. They already don't have... More

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Bangkok, Thailand
Top Contributor
55 reviews 55 reviews
47 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This has to be one of the WORST Sheratons I have ever been in . They are doing reconstruction work at the moment and the air is permanently filled with cement dust , the staff are rude and unhelpful , I also hired a car from the Hertz Desk and I would never go there again . They were also... More

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

I am sorry that your recent stay was poor and that you were unable to find the good points. We typically do better, but there is no doubt that the renovation is the cause of most disruption. That said, I am sorry our staff failed as they have been known and reviewed to do better. Every effort is being made... More

1 review
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel every week for business and they always get me checked-in in no time at all and the staff are great, especially Gustavo Gomez, who really made my birthday special with some complimentary wine and cheeses! The top floor also has city sky-line views so a great place for people to meet up after work! The... More

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you for sharing your perspective as we believe and agree that the staff makes the difference. While we understand that the renovation creates an environment that is different from a hotel under normal conditions; your review gives credit and serves as testament to the efforts being made to provide a comfortable and inviting experience. Thank you for taking the... More

Cleveland, Ohio
1 review
2 of 5 stars Reviewed 2 weeks ago

This is my second time staying at this hotel. The first time I had a very nice stay in October 2013 . I came back on July 9th and on the 10th at 8:30pm the electricity went out and I had no air , lights or Tv. I was so upset that my head was hurting so bad and my... More

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Whether at home or away on travel, making do without electricity for extended period of time is simply unfortunate. There is no doubt that the five hour power outage came as a surprise and was not without consequence. I was personally on the property as you referenced and stayed until power was restored at 1:40 am. That said and as... More

Adelaide, Australia
Top Contributor
76 reviews 76 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here some time ago and the worst thing about travelling from Australia to the US is having to go through Los Angeles. We had the best time ever in Manhattan and then made the mistake of following that with a few days in LA. The city, the airport and the hotel - all the same as far as quality... More

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

I am sorry that your visit to Los Angeles was disappointing; typically visitors enjoy their time. While there are elements to Los Angeles that make for a diverse city and experience, I am sorry that this was a detractor for you. That said, we value your opinion and thank you for writing. Jonathan Litvack, General Manager. More

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Additional Information about Sheraton Los Angeles Downtown Hotel

Address: 711 South Hope Street, Los Angeles, CA 90017
Phone Number:
Location: United States > California > Los Angeles > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Los Angeles Downtown Hotel 3.5*
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Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#76 Business Hotel in Los Angeles
Hotel Class
Official Description (provided by the hotel)
In the heart of the downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat from your hectic lifestyle. Over 40,000 square feet of transformed flexible event space ... more   less 
Number of rooms
485

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