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Sheraton Los Angeles Downtown Hotel

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711 South Hope Street, Los Angeles, CA 90017
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Sheraton Los Angeles Downtown Hotel
Sheraton Los Angeles Downtown Hotel
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84 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

For 6 years I have been staying at this location for 3-5 times a year . Minnie has been the most undeniable enjoyment at the Sheraton Club I have ever experienced 💖 I have seen her most times while I'm here... Seeing the same employees with great attitudes is a wonderful reminder of why I stay here. Through the years... More 

Helpful?
Thank Power Ranch I
Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you for such a glowing review and for the shout out to Minnie! We are truly thrilled to learn that you have enjoyed your stay with us, and appreciate your loyalty and heart felt comments. We look forward to your next visit to Sheraton Los Angeles Downtown, your home-away-from home. Till then, safe travels More 

Boston, Massachusetts
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Sheraton Los Angeles Downtown Hotel Stayed 2-1 to 2-4 - 2016 his place is a mess DONT Stay here or have an event here. I had an event at this hotel and stayed here 3 nights recently. It was a disaster , I never usually write reviews but this terrible story just has to be told. The elevators have a... More 

Helpful?
Thank Jim B
Ontario, California
1 review
4 of 5 stars Reviewed 3 days ago NEW

Definitely will stay here again! Room was clean and had a great view of the Los Angeles Downtown skyline. Staff was friendly and very helpful. Hotel was located in the heart of L.A. All was very close.

Review collected in partnership with Amoma.com

Helpful?
Thank josefernandom2016
Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you for taking the time to write about your recent stay at our hotel and for your kind loyalty. We are truly delighted to learn that you have enjoyed your stay with us. We genuinely appreciate your positive comments and look forward to your next visit to Sheraton Los Angeles Downtown. Till then, safe travels More 

United States
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Ignore any reviews that were written prior to the recent renovation that this hotel underwent. The rooms were the nicest I've ever encountered in a Sheraton. Well designed, with up to date color choices, lots of workspace, good lighting, and new large televisions. The lobby area is small, and the hotel restaurant is below it which means there are no... More 

Helpful?
1 Thank IADTraveler
Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you, thank you for taking the time to write about your recent stay at the Sheraton Los Angeles Downtown. We are truly delighted to learn that you have enjoyed our $75 million transformation and the warm and professional service rendered by our associates. We genuinely appreciate your loyalty and look forward anxiously to your next visit to Sheraton Los... More 

dallas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

1. At the center of LA with fastest access to Metro Line right across the street - no need of rental car. 2. Well equipped Fitness Center. 3. Great Lounge for SPG members with best personnel esp. Mini during evening hours.

Helpful?
Thank gbvrv
Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you for taking the time to write about your recent stay at our hotel and for pointing out all that the hotel can offer. We appreciate the shout out to Minnie and look forward to your next visit. Till then, safe travels More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

There are too many choices in this price range to choose a hotel that treats people like this. The staff was not helpful, acted like I was bothering them, and literally made me wish I could have left before I even got up to my room. My vehicle was too large to fit in their parking garage. So their solution?... More 

Helpful?
2 Thank Sandie S
Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you for taking the time to write about your recent stay at our hotel. We truly apologize for the inconvenience caused by having to park 2 streets away from the hotel. Although our associates are well recognized for their warm and professional attitude, but it seems you have not caught us at our best. Once more, our sincere apologies.... More 

Bangkok, Thailand
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I was on honeymoon with my wife in Sheraton Downtown L.A and I had a wonderful stay there. The lobby is very clean and have a beautiful design. Richard at the reception was very kind and upgrade us with club lounge access for our honeymoon. The room was perfect, well decorated with a gorgeous view on the City. Special thank... More 

Helpful?
Thank Baroudeur69
Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you, thank you for a very favorable review! We are extremely delighted to learn that you have enjoyed your honeymoon at our hotel. We appreciate the shout out to Karla and Richard and promise you world class service on all your future visits. We appreciate your loyalty and look forward to your next visit. Till then, stay well. More 

Saint Amant, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

A huge compliment to Maria in the Valet parking area. She always answers the phone with the friendliest voice and it is such a wonderful way to start the morning when calling to have car ready. She greets you with a smile and always has a kind word!!! When I get in my car to start my business trip, I... More 

Helpful?
Thank Tammy J
Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you for taking the time to write about your recent stay at our hotel. We truly appreciate your feedback and thank you for the shout out to Maria. We are delighted to learn that you have enjoyed your stay with us and look forward to your next visit. Till then, safe travels More 

San Anselmo, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

For business downtown, this hotel is our favorite. In addition to the comfortable beds, great views from the upper floors, and friendly service, the club room on the top floor has an amazing panoramic view of the city, hot and cold beverages available at all times, a full breakfast, and light dinner snacks. The staff in the club room are... More 

Helpful?
Thank bsandler1949
Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you for such a glowing review. We are genuinely thrilled to learn that you have enjoyed your stay with us and experienced our $75 million rejuvenation. We appreciate pointing out what the hotel can offer and thank you for recognizing our professional and warm associates. We thank you for your loyalty and for the shout out to Yenise and... More 

Pleasanton, California
1 review
5 of 5 stars Reviewed 1 week ago

Service from front desk to bellman was really good. Minnie was the hospitality suite hostess and she got to know her guests quickly and greeted us with a smile every morning. Leonard, our bellman, was patient with us (and our many, many bags from shopping). Loved the fresh room. The attention to detail was wonderful. Parking my SUV was almost... More 

Helpful?
Thank Paula W
Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review

Thank you for taking the time to write about your recent stay at our hotel and for the very positive review. We are genuinely excited to learn that you have enjoyed your stay with us and experienced our associates' warm, friendly and professional service. We apologize for the inconvenience resulting from having to park in a parking lot near the... More 

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Staying in Downtown

Neighborhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
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