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All 324 Los Angeles hotels

BEST WESTERN PLUS Dragon Gate Inn

3.5 of 5 Hotel   |   818 North Hill Street, Los Angeles, CA 90012
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Ranked #87 of 324 Hotels in Los Angeles
A recent review
4 of 5 stars reviewed 1 week ago
TravelLightOften Sacramento, California
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255 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sacramento, California
Top Contributor
131 reviews 131 reviews
30 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

8 of us stayed here for 3 nights last weekend. No one in any of the 5 rooms we booked on floor 3 saw a cockroach that I know of. The rooms were clean & comfortable, if a bit oddly configured. There is the usual half refrigerator in a cabinet, and the room smelled like new paint. The bathroom was... More

Was this review helpful? Yes 1
Vancouver, Canada
1 review
1 of 5 stars Reviewed 1 week ago

There was a cockroach in my room and the staff did nothing about it, not even to extend an appology. They just said the facility staff was not at work that day. Although they offered to move me to a different room, I'd rather have had them spray my room, because if roaches are in one room they are likely... More

Review collected in partnership with Best Western

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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was large and comfortable. WiFI is very good and the TV stations are varied. There is a fridge but no microwave which would've been helpful bearing in mind this is a "Plus". It is relatively central and easy to get around. Metro and bus stops are pretty close by so you don't need a car to stay here.... More

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Paso Robles, California
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are clean and comfortable. Bathroom is a little small, but sink area is separate from the commode and shower. Walls are a little thin which is the case in most hotels. The lobby area was being remodeled but the staff was very accommodating and apologetic about the inconvenience. Breakfast in the morning was good. Nice variety. They do cook... More

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Arroyo Grande, CA, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2014

I was here for business and found this hotel to be very convenient to where I had to go. Relatively easy to get to and out of (they are doing remodeling so not as smooth as I expect it usually is. Right smack in Chinatown, close to great restaurants and shopping.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dragongateinn, General Manager at BEST WESTERN PLUS Dragon Gate Inn, responded to this review

Thank you Glenn for choosing our property. I apologize for our remodeling of our property. Please let me know before you book the next time and I will make up for it. You will love the new look. Regards, Best Western Plus Dragon Gate Inn More

Chicago
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2014 via mobile

After leaving our hotel (stay on main) at 3am to go look for a new one, this one gave us the most exceptional service after what had happened to us. We had a terrible experience with a hotel and we've decided to leave in the middle of the night and come to this one. David, the desk clerk, gave us... More

Was this review helpful? Yes 1
Dragongateinn, General Manager at BEST WESTERN PLUS Dragon Gate Inn, responded to this review

Thank you for choosing our property for your lodging needs. Our entire staff takes a lot of pride in providing exceptional customer service. I will share your comments with David and the rest of the staff. Regards, Best Western Plus Dragon Gate Inn More

Bangkok, Thailand
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 20, 2014

I love this hotel as it has huge, modern decorated rooms. The staff is super friendly and nice as well. Free Internet (not very fast), and free breakfast. The location is very convenient for both bus and Metro. Only one complaint I have is that I woke up to find two cockroaches in the room. When informing the staff, I... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Dragongateinn, General Manager at BEST WESTERN PLUS Dragon Gate Inn, responded to this review

Dear Radaphat: Thank you for choosing our property for your lodging nees. I do apologize for the slow internet. We have since upgraded all our internet speeds with the internet provider to enhance your wifi enjoyment. I will speak with our pest control company to make sure your experience in the room doesn't happen to any other guest. Again, we... More

San Francisco, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2014

This is a good place to stay if you have business in the Los Angeles downtown area. It is close to LA Union Station, public transit, and it has a garage, so it is a great spot to get to and away from! If you are expecting a spotless room experience, this is not the place for you, but it... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dragongateinn, General Manager at BEST WESTERN PLUS Dragon Gate Inn, responded to this review

Thank you Stephen for staying with us. We are glad you found our property to be convenient to your needs. However, our property should be spotless and I will speak to housekeeping staff about your comments. We take cleaniness very seriously around here. Regards, Best Western Plus Dragon Gate Inn More

los angeles, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

The staff here are quick to answer questions and strike up conversation. Everyone seems to get along and enjoy working here. It feels like they are co-owners of a bed-and-breakfast, yet the quality of rooms in terms of cleanliness/amenities, safety of facilities, and adherence to procedure puts this up there with any major corporate hotel. Bravo.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dragongateinn, General Manager at BEST WESTERN PLUS Dragon Gate Inn, responded to this review

Thank you Timo for your compliments. Exceeding guests expectations is our number one goal. I will share your comments with our staff. We lookg forward to serving your lodging needs again. Regards, Best Western Plus Dragon Gate Inn More

Berkeley, California
Top Contributor
61 reviews 61 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 14, 2014

The Dragon Gate Inn is nice, clean, and close enough to Union Station and Downtown to meet my LA needs. I didn't need the parking, managed to do the whole trip using public transportation and walking around. Decor is up-to-date; bed, pillows and chair were comfortable.

Was this review helpful? Yes 2
Dragongateinn, General Manager at BEST WESTERN PLUS Dragon Gate Inn, responded to this review

Dear Bonnie Chere: Thank you for staying with us at the Best Western Plus Dragon Gate Inn. I will share your comments with our staff. We love to provide excellent customer service. We look forward to serving you again in the future. Regards, Best Western Plus Dragon Gate Inn More

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Additional Information about BEST WESTERN PLUS Dragon Gate Inn

Address: 818 North Hill Street, Los Angeles, CA 90012
Phone Number:
Location: United States > California > Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Dragon Gate Inn 3.5*
Number of rooms: 52
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Also Known As:
Best Western Plus Dragon Gate Hotel Los Angeles
Best Western Los Angeles
Los Angeles Best Western

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