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DoubleTree by Hilton Hotel Los Angeles Downtown

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120 South Los Angeles Street, Los Angeles, CA 90012 (Formerly Kyoto Grand Hotel and Gardens)
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DoubleTree by Hilton Hotel Los Angeles Downtown
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1,454 Reviews from our TripAdvisor Community

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Southampton, United Kingdom
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Centrally located, for a reasonable price and with a friendly staff. We got the usual warm cookie at checkin and a full breakfast as gold members. Definitely recommend for anyone visiting Los Angeles.

Helpful?
Thank Simone Z
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Simone, thank you for taking a moment to review us; I am happy that you enjoyed the hotel and we were able to earn your confidence to recommend us to others! Orlando Salazar More 

Canoga Park CA
Level Contributor
97 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is right next to the Little Tokyo area, and has a Japanese flavor; the windows in the rooms have the sliding screens like in the classic Japanese houses. There is also a lovely Japanese garden with a waterfall etc.- take the elevator to G. But the amenities and service are up to date and Western. For only $7... More 

Helpful?
Thank Out_of_valley
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Out_of_valley, thank you for taking a moment to review us! I am pleased to read that we you took advantage of our email upgrade offer! I will have my team review the placement of our floor signage; I am sure we can find an easier route. Orlando Salazar More 

Missouri
Level Contributor
110 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here because of a show at the convention center. Hotel apparently had been another brand and changed recently. The restaurant was ok but the service wasn't great. In the morning you had to wait to be brought coffee and on two days I had to ask twice. The room was decent but it was hard to adjust the thermostat.... More 

Helpful?
Thank Steve K
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Steve, I am sorry that we failed to better communicate with you how our complimentary vehicle works. I have shared with our management team so we can coach our associates on these challenges. Again I am sorry for our failure Orlando Salazar More 

Dehradun, India
Level Contributor
66 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a good property. First the plus points: 1) Its near Railway Station 2) They give you complementary pick-up from the Railway Station 3) Rooms are comfortable 4) Tea-Coffee maker is available in the room 5) Internet facility (Desktop PC) is good 6) Starbucks coffee is just downstairs Now some of the negative points: 1) They just don't give... More 

Helpful?
Thank AtulDev
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello AtulDev, thank you for review I am sorry that you felt our location did not serve your needs for tourist attractions; may I share that we are within walking distance of Little Tokyo and Historic Olvera Street. We are also very close to local Metro Stations which link other parts of the city! We normally offer complimentary water for... More 

United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

We stayed on the top floor and the view was nice but room needs update. The window was too old and we could hear the sound of the wind. The noisy sound of the AC also the low water pressure. The toilet sheet was cricket and etc... The location is good but do not stay again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Takako B
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Tanako, I am sorry that we were not able to make a better impression for you. This feedback will be shared with our facilities team for review. Thank you for sharing and again I am very sorry we did not do a better job of leaving a good impression with you Orlando Salazar More 

Phoenix, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was full and still did a good job of personal assistance. They printed off a lot of documents for us when my wife could not get the printer to work from her computer. We will stay here again next year when we are in town for the ALIS Conference.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lloyd F
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Lloyd, thank you for taking a moment to write about your stay! I am very pleased to read that our staff was able to assist you with your printing needs! I trust the ALIS conference was a successful time for you! We hope to see you next year! Orlando Salazar More 

Df
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nice, clean, more or less new and the service is very good. All people is very kind and fast attending guests. The restaurant is very good, as the people servicing in it. Rooms are spacious, clean and comfortable. The zone (Los Angeles downtown) is not nice. If you are the kind of person who likes to walk... More 

Helpful?
Thank Angel H
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Angel, thank you for taking a moment to review us! I am happy that our property services were able to make a good impression but I am sorry that our staff did not do a better job with any upgrades as a HHonors Silver Member. Thank you for sharing your feedback More 

Yokoahma, Japan
1 review
4 of 5 stars Reviewed 1 week ago

Room is clean and service is not too little and not too much. I cannot find good restrunt whereas I am in little Tokyo area. So if hotel yourself has good Japanese restunt. That would be perfect. I used to love Tempura at Sembazuro or your ex JAL Hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Uekawa K
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Uekawa, thank you for sharing with me your feedback about your stay. I am happy that even after all these years you are still loyal to our hotel! Thank you Orlando Salazar More 

San Jose, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendly and engaging staff who attended to my every needs. It has been some time since I stayed at a DoubleTree property, and I love that they still present guests at check-in with a warm cookie. What a great way to start off a hotel stay! This DoubleTree is a perfect location as it's within walking distance of L.A.'s Little... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ronald M
DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Ronald, thank you for taking a moment to share with us your experience. I am very pleased to read that our staff were able to make such a positive experience!!! I happily shared with my team the feedback you shared and they were very proud! Thank you again Orlando Salazar More 

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Staying in Downtown

Neighborhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
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