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DoubleTree by Hilton Hotel Los Angeles Downtown

3.5 of 5 120 South Los Angeles Street, Los Angeles, CA 90012 (Formerly Kyoto Grand Hotel and Gardens)
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#44 of 323 Hotels in Los Angeles
1,021 Reviews 4 of 5 stars
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DoubleTree by Hilton Hotel Los Angeles Downtown
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DoubleTree by Hilton Hotel Los Angeles Downtown
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1,021 reviews from our community

Traveler rating
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    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

hotel was very clean and staff was very helpful with any question or needs. Very nice hotel to stay at. highly recommended for all types of travelers. The hotel is close to many events in the area. Many things to explore in downtown LA.

Review collected in partnership with DoubleTree by Hilton

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Hattiesburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I wished my trip was longer- the hotel was so beautiful and well run. In the heart of downtown and a very nice view from the upper floors. The only thing I would change would be the $32 parking fee, but hey- that's LA for you.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Samuel R, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you so much for sharing your experience with us as well as others. Our team is delighted to read that you enjoyed your stay at our hotel! We look forward to serving you again in the near future. Thanks again. More

Amersham, United Kingdom
Top Contributor
55 reviews 55 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I must say I had next to no expectations when it came to staying at this hotel. But firstly I found the location of it really good as two metro stations were not too far away. And my room was spacious, comfortable and the staff at the front desk were more than helpful. Also Room Service was very prompt and... More

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Samuel R, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you so much for sharing your experience with us as well as others. Our team is delighted to read that you enjoyed your stay at our hotel! Thank you for make us aware of the issue with the safe; our engineering department take care the issue right away. We look forward to serving you again in the near future.... More

Inyokern, Ca, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The hotel and personnel are simply great. A special thanks to both Carlos & Robert, shuttle drivers. First stay, dining room under construction, food so-so. This time, construction complete, but, not really a restaurant more of a Sports-Bar, real noisy. The only steak, on the menu is a Hanger Steak, Great flavor, but really tough. Room service, 21%+ to hotel... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Samuel R, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you so much for sharing your experience with us as well as others. Our team is delighted to read that you enjoyed your stay at our hotel! We look forward to serving you again in the near future. Thanks again. More

San Jose, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

excellent. by myself have a nice time. I just want to be near where my business is without driving to where I am going. as far as the price I have not compare it with others. But I am comfortable are staff are helpful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Samuel R, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you so much for sharing your experience with us as well as others. Our team is delighted to read that you enjoyed your stay at our hotel! We look forward to serving you again in the near future. Thanks again. More

Tacoma, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had a wonderful experience staying for an on-site conference. Great service and hospitality. Conference set-up was great, business dinner was really good. Sometimes hotel food is a coin-toss but their food was actually tasty.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Samuel R, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you so much for sharing your experience with us as well as others. Our team is delighted to read that you enjoyed your stay at our hotel! We look forward to serving you and your any future conferences in the near future. Thanks again. More

Charlotte, United States
1 review
3 of 5 stars Reviewed 1 week ago

I literally grew up staying at Double Tree hotels as my family had the luxory of traveling and my dad enjoyed the consistency and value of the Double tree. Prior to the last three stays that I have had in the Double Trees, I had also enjoyed my stay with the chain; unfortunately, I now have no interest in staying... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Samuel R, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you for sharing your experience with our team. It is with great regret to hear of your unsatisfactory experience. We apologized for not exceeding your expectations; our team is committed to providing excellent service, and if we fall short it’s always a pleasure to “Make it right for our guest. Would great to welcome you back to our hotel. More

columbus
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Was nervous upon arrival as my cab driver didn't take what I would call the most "appealing" route to get there. Seemed a little dangerous right outside of this area, possibly. Cabby told me not to venture out alone. (But when is that ever a good idea downtown anywhere?) Vibe changed upon arrival. Wonderful desk staff and AMAZING cookies. Ask... More

Was this review helpful? Yes 1
Samuel R, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you for sharing your experience with our team. We apologized for not exceeding your expectations; our team will review your comments and challenges and “Make it right. Thanks again as your comments is greatly appreciated. Look forward to servicing you again. More

Port St. Lucie, United States
1 review
5 of 5 stars Reviewed 1 week ago

I'm here with my crew since we're working on a project for a few months. We find this hotel very inviting especially since it represents our home away from home. That's very important for the frequent flyer and road warrior! Thank you for making it so comfortable.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Samuel R, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you so much for sharing your experience with us as well as others. Our team is delighted to read that you enjoyed your stay at our hotel! We look forward to serving you and your crew again in the near future. Thanks again. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice and usually quiet hotel for business trip in downtown LA. Convenient and comfortable location. Wish there were more dinner location nearby however the LA Live area is convenient. Nice to have a Starbucks connected to the hotel. This location is very close to LAPD headquarters and City Hall so be prepared for occasional sirens.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Samuel R, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Thank you so much for sharing your experience with us as well as others. Our team is delighted to read that you enjoyed your stay at our hotel! We look forward to serving you again in the near future. Thanks again. More

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Additional Information about DoubleTree by Hilton Hotel Los Angeles Downtown

Address: 120 South Los Angeles Street, Los Angeles, CA 90012 (Formerly Kyoto Grand Hotel and Gardens)
Phone Number:
Location: United States > California > Los Angeles > Central L.A , Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Los Angeles Downtown 3.5*
Number of rooms: 434
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Also Known As:
Kyoto Grand Los Angeles

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