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W Los Angeles - Westwood

4.0 of 5 930 Hilgard Avenue, Los Angeles, CA 90024
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W Los Angeles - Westwood
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W Los Angeles - Westwood
W Los Angeles - Westwood
W Los Angeles - Westwood
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973 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 6 days ago NEW

In town celebrating a birthday and after a long flight we checked into room 1509 our room wasn't ready and this was 6pm... Had to wait 30 minutes and then after a night of drinking they had construction crew come change the locks on our hotel room door at 1pm... It was loud and not what I expect from the... More 

Was this review helpful? Yes 1
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hi Anh, Thank you for bringing your experience to our attention. We love celebrating with our guests and will do whatever we can to ensure that your birthday is nothing short of spectacular. Please reach out to our Welcome desk to ensure that happens! While we are nearing the end of our refresh, we invite you to experience our Living... More 

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

I stayed in the W for 3 nights. First time here, the location is convenient because it is right next to UCLA campus, and also close to various restaurants and grocery stores. The renovation is still going on at the time I stayed, so there are some smell and noises during the day. The room is very contemporary, WiFi is... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hello, You've come at a very exciting time for us! As we near the completion of our refresh, you'll get to experience our new guestrooms and Living Room Bar first! We just wrapped up a mutli-million dollar refresh of our Living Room with electrifying new lighting accompanied by a relaxing water feature and more. Grab a sip in our bar... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

From check in to check out the staff at this hotel was helpful and accommodating like no other! Had issues with my corporate card at check in but the staff along with Business Manager Taylor Lee worked everything out and made sure I had my room for the nights I needed at the right price! Had issues with the temperature... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hi Curtis, What a stay! We're glad to hear you were so well taken care of by our entire team. Taylor and Gary will be pleased that they made such an impression! During your next stay you'll have to experience our multi-million dollar refresh of our Living Room. Allow the DJ and electrifying new lighting to energize you while we... More 

Honolulu, Hawaii
Top Contributor
53 reviews 53 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We’ve been staying here since 1996 (when the property was the Westwood Marquis) and have always enjoyed the rooms and amenities, as well as the location of the property – it is very convenient when one has to make a stop at the UCLA medical center. This time, I went alone since I only had an examination scheduled, and found... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hello! You've seen a lot of changes over the year's from this hotel. I'm glad you're impressed by our complete refresh from Living Room to guestrooms. While our guestrooms are nearing completion, our Living Room recently reopened following a multi-million dollar refresh. The artistry that flows from the lighting design to the water feature provides the perfect retreat. Hang out... More 

Santa Barbara, California
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The W westwood is in a transition, but guests should be informed before booking that they will not be staying in a pristine property. The elevators and hallways all suffered from construction dust. Please get someone vacuuming. My room had a broken doorknob and a broken leg of furniture. The space in the rooms is great, but somehow lacking in... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hi Dianne, Thank you for bringing your experience to our attention. We do our best to inform each of our guests prior to their arrival of our refresh via email. There's so much exciting news to share that we also made it available on our website, wlosangeles.com. We just completed a multi-million dollar refresh of our Living Room. Step into... More 

London, United Kingdom
Top Contributor
71 reviews 71 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First impressions count. There was no one to help with bags/cases outside the hotel and even when we took our bags inside there was still no one! Check in was very unfriendly and totally uninformative as to where things were. The hotel itself is tired and the rooms not at all welcoming and the bathroom was odd with a very... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hi Angie, We agree first impressions count, and it sounds like we didn't make the best one. I can assure you, our talent is always pleased to welcome you to our hotel. We recently completed a multi-million dollar refresh of our Living Room Bar and Welcome area which should eliminate any confusion. Bask in the energizing lighting, vibe to beats... More 

Denver, Colorado
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Many nights over the years at this hotel. If i'm going to be very busy and can't take time in the Hollywood life, I stay here in Los Angeles. This place is quiet and has a great staff. The gent that served me breakfast by the pool this morning at 5:45am is a long term staff member and always remembers... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hello! You can bet we read these reviews! Thank you for the kind words. Our talent will be glad to hear your praise! We just completed a multi-million dollar refresh of our Living Room Bar complete with a lighting redesign and water feature. We invite you to hang out with a refreshing cocktail and energizing beats from local and national... More 

London, England, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Very expensive parking and the renovations made my stay very uncomfortable. Whilst the rooms are okay. Its like living amidst a building site as soon as you walk out the door. We should have been warned about the renovations in advance. Based on the overall experience and whilst building work continues, this hotel is one to avoid. Presently it is... More 

Was this review helpful? Yes 2
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hi Dylan, We are undergoing a renovation, but are doing everything we can to make our guests comfortable throughout. We reach out to guests via email prior to their arrival about the construction, and the information is available on our website. We just finished our living room and expect everything else to be completed soon. We hope to welcome you... More 

Newport Beach, California
2 reviews
5 of 5 stars Reviewed January 22, 2015

as always the staff at the W los angeles goes above and beyond , they treat you like family they make you feel very welome even the though the hotel is going through a major renovation it still has its charm , I also have too thank Lori Pritz for taking such good care of us , cant wait too... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hi Javier, Whatever you need, just ask. Our talent is always happy to deliver, even during this renovation. We just completed our Living Room, and it is the perfect spot to kick back with a cocktail. I will be glad to pass your compliments along to Lori. See you again soon! Best, Alexa More 

Lafayette, Louisiana
Top Contributor
175 reviews 175 reviews
25 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed January 22, 2015

This is where the A-listers hang. A very modern, very luxurious hotel close to the UCLA campus. Of course the food is wonderful, but the environment is Hollywood all the way. Be sure to check out the pool. No telling who you will see there. The night life is a bit daunting if you are not an A-lister. You can... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hello! Our hidden oasis is perfect for anyone who wants to escape. Lounge poolside with a cocktail or take to our newly renovated Living Room to relax. If you need a nightlife guide, look no further than our Insider, Melissa. She'd be glad to show you a few of her favorite spots. See you next time. Best, Alexa More 

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Hotel Summarization (Beta)

What travelers say

  • Pool area(14)
  • Very nice(10)
  • Great location(7)
  • UCLA campus(4)
  • Bliss spa(4)
  • Room service(3)

Additional Information about W Los Angeles - Westwood

Address: 930 Hilgard Avenue, Los Angeles, CA 90024
Phone Number:
Location: United States > California > Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W Los Angeles - Westwood 4*
Number of rooms: 258
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Also Known As:
w Los Angeles - Westwood Hotel Los Angeles
w Hotel Los Angeles
w Hotels Los Angeles
Hotel Style:
#5 Business Hotel in Los Angeles
#10 Spa Hotel in Los Angeles
#11 Luxury Hotel in Los Angeles
#12 Green Hotel in Los Angeles
#23 Romantic Hotel in Los Angeles
#34 Family Hotel in Los Angeles

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