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W Los Angeles - Westwood

4.0 of 5 930 Hilgard Avenue, Los Angeles, CA 90024
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Certificate of Excellence 2014
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W Los Angeles - Westwood
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W Los Angeles - Westwood
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978 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

The hotel is old and in need of a revamp so I get this is why construction is happening, but I/we were not warned at ALL! As a Platinum member of SPG I travel a ton and booked frequently thru their website and no where was a warned. I checked in, still not warned, however there was a lovely excited... More 

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was my second stay at the W hotel. The first time I wasnt too impressed but the second time we stayed.... it really impressed me. The rooms further up are much nicer (we originally stayed on the 3rd floor and the view wasnt nice). The pool is lovely and the bar at the pool serves great food. Room service... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW

I normally stay at a W or SPG affiliate hotel for work at least once a week. I heard great things about this W so my expectations were high... it ended there. As soon as I pulled up no one was around to help open the door I had a had full of luggage that a lifted up the steps... More 

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New York
Top Contributor
50 reviews 50 reviews
39 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I like W hotels because you always know what you're going to get. I've stayed in many W hotels and I always have a decent experience. That's a nice quality to have in a hotel chain. I stayed in this location for two nights and was lucky to be in a newly renovated room. I personally favor more contemporary design... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

In town celebrating a birthday and after a long flight we checked into room 1509 our room wasn't ready and this was 6pm... Had to wait 30 minutes and then after a night of drinking they had construction crew come change the locks on our hotel room door at 1pm... It was loud and not what I expect from the... More 

Was this review helpful? Yes 3
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hi Anh, Thank you for bringing your experience to our attention. We love celebrating with our guests and will do whatever we can to ensure that your birthday is nothing short of spectacular. Please reach out to our Welcome desk to ensure that happens! While we are nearing the end of our refresh, we invite you to experience our Living... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed in the W for 3 nights. First time here, the location is convenient because it is right next to UCLA campus, and also close to various restaurants and grocery stores. The renovation is still going on at the time I stayed, so there are some smell and noises during the day. The room is very contemporary, WiFi is... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hello, You've come at a very exciting time for us! As we near the completion of our refresh, you'll get to experience our new guestrooms and Living Room Bar first! We just wrapped up a mutli-million dollar refresh of our Living Room with electrifying new lighting accompanied by a relaxing water feature and more. Grab a sip in our bar... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

From check in to check out the staff at this hotel was helpful and accommodating like no other! Had issues with my corporate card at check in but the staff along with Business Manager Taylor Lee worked everything out and made sure I had my room for the nights I needed at the right price! Had issues with the temperature... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hi Curtis, What a stay! We're glad to hear you were so well taken care of by our entire team. Taylor and Gary will be pleased that they made such an impression! During your next stay you'll have to experience our multi-million dollar refresh of our Living Room. Allow the DJ and electrifying new lighting to energize you while we... More 

Honolulu, Hawaii
Top Contributor
53 reviews 53 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We’ve been staying here since 1996 (when the property was the Westwood Marquis) and have always enjoyed the rooms and amenities, as well as the location of the property – it is very convenient when one has to make a stop at the UCLA medical center. This time, I went alone since I only had an examination scheduled, and found... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hello! You've seen a lot of changes over the year's from this hotel. I'm glad you're impressed by our complete refresh from Living Room to guestrooms. While our guestrooms are nearing completion, our Living Room recently reopened following a multi-million dollar refresh. The artistry that flows from the lighting design to the water feature provides the perfect retreat. Hang out... More 

Santa Barbara, California
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The W westwood is in a transition, but guests should be informed before booking that they will not be staying in a pristine property. The elevators and hallways all suffered from construction dust. Please get someone vacuuming. My room had a broken doorknob and a broken leg of furniture. The space in the rooms is great, but somehow lacking in... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hi Dianne, Thank you for bringing your experience to our attention. We do our best to inform each of our guests prior to their arrival of our refresh via email. There's so much exciting news to share that we also made it available on our website, wlosangeles.com. We just completed a multi-million dollar refresh of our Living Room. Step into... More 

London, United Kingdom
Top Contributor
71 reviews 71 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First impressions count. There was no one to help with bags/cases outside the hotel and even when we took our bags inside there was still no one! Check in was very unfriendly and totally uninformative as to where things were. The hotel itself is tired and the rooms not at all welcoming and the bathroom was odd with a very... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hi Angie, We agree first impressions count, and it sounds like we didn't make the best one. I can assure you, our talent is always pleased to welcome you to our hotel. We recently completed a multi-million dollar refresh of our Living Room Bar and Welcome area which should eliminate any confusion. Bask in the energizing lighting, vibe to beats... More 

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Hotel Summarization (Beta)

What travelers say

  • Pool area(13)
  • Very nice(9)
  • Great location(7)
  • UCLA campus(4)
  • Bliss spa(4)

Additional Information about W Los Angeles - Westwood

Address: 930 Hilgard Avenue, Los Angeles, CA 90024
Phone Number:
Location: United States > California > Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W Los Angeles - Westwood 4*
Number of rooms: 258
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Also Known As:
w Los Angeles - Westwood Hotel Los Angeles
w Hotel Los Angeles
w Hotels Los Angeles
Hotel Style:
#7 Business Hotel in Los Angeles
#11 Spa Hotel in Los Angeles
#11 Luxury Hotel in Los Angeles
#12 Green Hotel in Los Angeles
#22 Romantic Hotel in Los Angeles
#33 Family Hotel in Los Angeles

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