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W Los Angeles - Westwood

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930 Hilgard Avenue, Los Angeles, CA 90024
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W Los Angeles - Westwood
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W Los Angeles - Westwood
W Los Angeles - Westwood
W Los Angeles - Westwood
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1,005 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Top Contributor
142 reviews 142 reviews
60 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed here 3 times in the last 5 months. I held off writing a review because there was a major renovation underway. The foyer is now finished and the rooms I have stayed in are now renovated. I like two things about this hotel - the backyard and the service. The service provided by the staff, especially the... More 

Was this review helpful? Yes
Mark E, General Manager at W Los Angeles - Westwood, responded to this review

Hello Djfowler, Thank you for your loyalty and sharing your great comments from your recent stay. We are dedicated to excellent service and for you to use it as your tagline is truly appreciated. The team is thrilled with the renovation and the hotel has never looked better. Next time experience the new Living Room Bar, our hand crafted cocktails... More 

basking ridge, nj
Top Contributor
163 reviews 163 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My daughter and I were visiting UCLA for Accepted Students Day and we were happy to be within walking distance of the college and also of some very good restaurants. The room that we had was a suite with a bedroom with two queen beds and a living room with a funky sofa that was more style than substance. (The... More 

Was this review helpful? Yes
Mark E, General Manager at W Los Angeles - Westwood, responded to this review

Hello Suzyd43, Thank you for sharing your experience with us from your recent stay. I'm excited to celebrate your kind comments with the entire concierge team. We have an incredible location tucked just west of Beverly Hills with scenic access to everything that is great about Los Angeles. We just completed an amazing renovation with over $25 million dollars in... More 

New York City, New York
Top Contributor
128 reviews 128 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 1 week ago

Read the reviews before coming, so was a little worried. The construction didn't hinder our stay, although many wh reviewed before us said it did. Called ahead since I was so worried. We were upgraded (I'm Starwood elite) to two bedroom suite. That was very nice. Room: The second bedroom was not made up, so we had to request sheets,... More 

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Mark E, General Manager at W Los Angeles - Westwood, responded to this review

Hello NYFoodDude, Thank you for sharing your comments from your recent stay. The renovation is complete, the elevators are restyled, the pool is open and we are excited about the amazing new transformation that has taken place on the property. We are dedicated to ensure you have a great experience while you are here. During your next stay we would... More 

Castleford, Idaho
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

!st let me state that my husband and I actually Lived in this hotel for 3 months in 2006< This is where we met ,got engaged and had so many possitive memories!! Since this is no longer a Starwood owned Hotel it has seemed to have lost it's soul and is a mere shell of it's once former glory ..... More 

Was this review helpful? Yes 1
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hi Erin, We love that you have so many special memories with us! While we do have new ownership, we are still a Starwood hotel. The same high caliber service exists here and we would love the opportunity to show you. We understand your frustrations and under no circumstances should you have needed to switch rooms three times to find... More 

Sacramento, CA
Top Contributor
67 reviews 67 reviews
37 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has been around forever. It's always been nice. Was probably luxurious at some point in time. Right now I would call it interesting. I am only giving it 3 stars as there were lots of things that could be better. We may be back because the location is ideal for visiting our family but I will hope for... More 

Was this review helpful? Yes 1
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hi John, I'm glad to hear you found our rooms comfortable for you and your family. As you mentioned, we recently underwent a 25 million dollar refresh of both our Living Room and guestrooms. Thank you for your feedback in regards to our design. There's always room for improvement. Our unsuspecting hideaway is the perfect escape. Enjoy a relaxing day... More 

Bengaluru (Bangalore), India
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located in a quaint locality, however, it is also very close to all key locations. We got a free upgrade to a suite, however, the view from the suite was not great. The room itself was fantastic with all my needs take care of. The spread in the complimentary breakfast was small and unimpressive. The bar in... More 

Was this review helpful? Yes 1
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hello, Our suites always make for a more comfortable stay. I hope you enjoyed the extra space and contemporary design elements. We are just wrapping up a 25 million dollar refresh of our Living Room and guestrooms. I'm glad you had a chance to enjoy a cocktail in the bar. The electrifying lighting does create an energizing vibe. We regularly... More 

Toronto, ON
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed staying at the W. Room was great and comfortable. Didn't appear to be any construction while we were there (as mentioned in other reviews) so the renos must be completed. Place looks great! I really liked the neighbourhood, it was so nice to be in walking distance of a quaint, little neighbourhood. Great LA hotel!

Was this review helpful? Yes 1
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hello, We are glad to hear you truly enjoyed our new look! We are just wrapping up the finishing touches of our 25 million dollar refresh in our Living Room and guestrooms. The cool blues and electrifying design elements really make for the perfect escape. Grab a cocktail in Living Room Bar and bask in the glow of our unique... More 

Las Vegas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I was excited to see the newly renovated W Westwood. After staying at this hotel over the past 10 years, I have seen it change into an even more glamorous destination with the appeal of a quiet retreat. It was also great to meet new hotel staff, including manager Vanessa, who is a wonderful representative of the W Westwood, in... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hello, Thank you for always choosing to stay with us. You've witnessed quite the transformation! We are putting the finishing touches on our 25 million dollar refresh of our Living Room Bar and guestrooms. Upon your arrival, take a seat in our Living Room Bar and allow the DJ and new lighting elements energize you while we mix you a... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have been staying at the W Los Angeles Westood for the past six weeks and I don't think I'll stay anywhere else during my time in Los Angeles. The staff is very friendly and accommodating which makes every stay that much more enjoyable. I've gotten the chance to work closely with the Sales Manager, Taylor Lee, and she has... More 

Was this review helpful? Yes 1
Mia G, Director of Sales at W Los Angeles - Westwood, responded to this review

Hello Sam, Thank you for the fantastic feedback on the hotel and our service! We are happy to welcome you back week after week to your home away from home. I hope you have been able to experience the energy in the new Living Room Bar in the evening and if you haven't had a change to enjoy breakfast, lunch... More 

New York, New York, United States
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Seems that the renovations have stopped which is great. Check in was easy, I was offered 4pm check out for a nominal fee. Really nice corner room, soft bed lots of pillows. Tub is kind of small. Minibar stocked but moderately overpriced. You can walk 2 min to the next street and go to Ralph's. Pool is small but there... More 

Was this review helpful? Yes
Alexa W, Manager at W Los Angeles - Westwood, responded to this review

Hi Justin, We are just wrapping up the final touches of our renovation. The Living Room and guestrooms were completely re-done. Start in Living Room Bar for some handcrafted cocktails and upbeat jams. Once a month an up and coming artist will take the stage for a live performance. Check out our website for the next artist. If you're aiming... More 

Hotel Review Summarization

What travelers say

  • Pool area(10)
  • Very nice(7)
  • Great location(5)
  • Bliss spa(3)
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