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W Los Angeles - West Beverly Hills

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930 Hilgard Avenue, Los Angeles, CA 90024
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W Los Angeles - West Beverly Hills
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W Los Angeles - West Beverly Hills
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1,023 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lahaina, Hawaii
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I just recently spent two nights at the W Westwood for a girls getaway weekend. The hotel was beautiful and the renovated rooms were absolutely stunning. We were happy to get warm sunny weather so we could relax by the pool! A special shout out to Laurie Scott and to all the guys working valet. They all really made our... More 

Was this review helpful? Yes
Mark E, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Sarahis12, Thank you for sharing your experience with us from your recent stay. I'm excited to celebrate your kind comments with Laurie. I hope you were able to take advantage of one of our luxury cabanas and immerse yourself in our relaxed vibe. We appreciate your comments on our amazing transformation with over $25 million dollars in upgrades to... More 

Forest Hills, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was definitely not one of the better W hotels I have stayed at. It is a bit away from everything and with LA traffic, takes you 20-45 minutes to get anywhere in LA, Hollywood or Beverly Hills. When you get there, the hotel has a cool lobby but the rooms leave a lot to be desired. They are... More 

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Mark E, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Aron S, Thank you for joining us and for taking the time to share your experience. We are thrilled you enjoyed our recently restyled Living Room as we completed a $25 dollar transformation. We feel we have an incredible location tucked just west of Beverly Hills with scenic access to everything that is great about Los Angeles, including walking... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is not what I typically expect from a W but it was a great stay and friendly staff. Romeo did a great job in making sure I was well taken care of. I enjoyed the Sunday pool party which was a great way to end my stay. Look forward to coming back this summer!

Was this review helpful? Yes 1
Mark E, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Max P, Thank you for sharing your experience with us. I am excited to repeat your kind comments with the entire team and especially Romeo or Director of Welcome. As you mentioned we have an amazing outdoor oasis with multiple luxury cabanas to relax and chill. Next time check out the scene in our newly restyled Living Room bar,... More 

Chicago, Illinois
Top Contributor
125 reviews 125 reviews
48 hotel reviews
284 helpful votes 284 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were visiting UCLA and found this hotel to be within a short walk of campus. We were given an awesome corner room and the bedroom and bathroom were huge, clean, and bright. Front desk and bellmen were friendly and efficient. Had a chance to interact with the hotel management--very accommodating and made me feel like a valued guest. When... More 

Was this review helpful? Yes 1
Mark E, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello JW, Thank you for sharing your kind comments about our team from your recent stay. We have an incredible location tucked just west of Beverly Hills with scenic access to everything that is great about Los Angeles. We just completed an amazing renovation with over $25 million dollars in upgrades to the rooms and living spaces. Next time you'll... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I'm used to staying in W Hotels in Europe and Asia frequently and I was surprised at how this hotel looks. The room I was in felt tired and old and the hotel itself was very impersonal which is not what I'm used to when staying at a W hotel. The pool is not that great and I noticed cracked... More 

Was this review helpful? Yes 1
Mark E, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Fraser R, Thank you for bringing your experience to our attention. We just completed a $25 million dollar renoavtion that our guests have been raving about. Especially the very stylish Living Room bar, featuring Rendition our new music series every Last Thursday of the month. I assure you our talent is known for their excellent service and friendly demeanor.... More 

Philadelphia, Pennsylvania
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel for both business and leisure purposes. Absolutely loved the location, facility, room, and service. All staff was very pleasant and accommodating. Although the bar and restaurant are run by a separate hospitality company their service and quality was a perfect match for the hotel. Looking forward to returning!!

Was this review helpful? Yes 1
Mark E, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Victoria R, Thank you for the fantastic feedback on the hotel and our service! I'm glad you had a chance to experience the energy of the new Living Room Bar, the new lighting and design are spectacular! We are thrilled that our recently completed $25 million transformation of our guest suites and Living Room is the perfect fit for... More 

Brookline, Massachusetts
Senior Contributor
45 reviews 45 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the W for six nights in mid-April as part of a JetBlue vacation package. From the moment we arrived until we left, we thoroughly enjoyed our stay, particularly due to the exceptional service from W staff. Recognizing that we would be staying for six nights, the front desk staff member helping us (I think, Romeo) moved us... More 

Was this review helpful? Yes 1
Mark E, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello jbp19 Thank you for the fantastic feedback on the hotel and the service you received. We are thrilled with our recently completed $25 million transformation of our guest suites and Living Room and glad you were able to experience it with us. We have an incredible location tucked just west of Beverly Hills with scenic access to everything that... More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is in a great location for a visit to LA. It's a quite neibourhood and a short walk to bars / restaurants although the hotel itself is something of a venue for cocktails or dinner! We stayed last weekend and it was certainly popular with the locals. As you'd expect from The W it has a great feel... More 

Was this review helpful? Yes 2
Mark E, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Ratters81, Thank you for sharing your comments from your recent stay. As you mentioned, we did just complete a $25 million refresh where we transformed the entire hotel including the Living Room, Living Room Bar as well as all of our guest suites. Every room has a different view and feel. We would love to have you back to... More 

Mammoth Lakes, California
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Starting to seem a bit worn. Great roomy floor plan complete with the expected trendy W stylings, however the bathtub floor was very worn and the sink drain was installed backwards requiring us to push on the drain plug while running the faucet so the sink didn't fill up. The "comforter" seemed like a cheap plastic sheet that you might... More 

Was this review helpful? Yes 1
Mark E, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Mamthgrl, Thank you for sharing your comments from your recent stay. We have an terrific team that is dedicated to ensure you have a great experience while you are here. During your next stay If you are every disappointed, please let us know while you're with us so we can make your stay amazing. We recently underwent a 25... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very hip and stylish, with great rooms, ammenities, and service. Between valet, front desk, and resutaurant service everyone is incredibly professional, helpful, and pleasant. My room was a studio with a king size bed and an awesome shower... and of course, a FANTASTIC view of Los Angeles. Huge TV with tons of channels, including HBO (had to... More 

Was this review helpful? Yes 2
Mark E, General Manager at W Los Angeles - West Beverly Hills, responded to this review

Hello Toby N, Thank you for the kind review especially about the amazing team we have here. Our unsuspecting hideaway is the perfect escape. Enjoy a relaxing day on our Wet Deck with lunch in The Backyard. While our cabanas are available for purchase to outside guests, we always maintain a comfortable vibe for all of our guests. Our location... More 

Hotel Review Summarization

What travelers say

  • Pool area(10)
  • Very nice(7)
  • Great location(5)
  • Bliss spa(3)
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