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W Los Angeles - West Beverly Hills

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930 Hilgard Avenue, Los Angeles, CA 90024
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W Los Angeles - West Beverly Hills
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186 Reviews from our TripAdvisor Community

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Porter Ranch
2 reviews
2 of 5 stars Reviewed yesterday NEW

The hotel is definitely dated. The rooms smells. The pillows and mattress smells, There are rust stains in the bath tub. The entire hotel seems dusty. The valet and bellman are not helpful. The check-in was smooth. The room was hot when I entered, turned on the A/C but was not cooling so I called front desk. They sent maintenance... More 

Helpful?
Thank Veronica R
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Room was great and spacious. When I visited they were painting the floors in the lobby making for a very confusing and unorganized check-in process. Apparently the bar in the W is a happening place on the weekends, which was surprising to me. This made for very loud and active downstairs lobby with various people smelling of smoke and alcohol... More 

Helpful?
Thank Shelby F
Northwest Ohio
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the W while visiting our son in the UCLA transplant department. We felt we overpaid as the rooms need to be upgraded, the hot water was not constant, the mini bar was a total rip off, the toilet didn't flush properly, and on and on. The lobby was being worked on so you had to check in... More 

Helpful?
Thank lovestovacation
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

While my wife and I thoroughly enjoyed our first trip to LA, the stay at W Beverly Hills was far less than expectations. First, the place needs major renovations to regain the prestige of a W establishment( I suppose attributed to the fact that it is the original flagship). The room's decor wasn't overly exciting or as posh as I... More 

Helpful?
Thank RocGoogol
Los Angeles, California
1 review
1 of 5 stars Reviewed 1 week ago

Dirty, bad service, do not even clean a room when I requested. The bar downstairs is too loud. There is unpleasant smells in elevators. This hotel is not 4 or 5 star hotel. My feeling is I am staying in the motel. The water Faucet leaks when I turn it on. The electric outlet is broken that I could see... More 

Helpful?
Thank Angel H
New York City, New York
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here numerous times while on business, and I've pretty much had it with this hotel. Staff is very friendly, but the rooms are tired, and need upgrading. On my most recent visit, we were "upgraded" to a suite, but it was no upgrade at all. At check-in I had to request a front facing room because if you dont,... More 

Helpful?
1 Thank 426melissar
Ventura, California
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

I had been at Ronald Reagan hospital for hours waiting for my husband to have surgery. When I arrived at the hotel, I was very impressed by the kind, accommodating, generous reception. I would like to personally thank James for his considerate and genuine hospitality. He went out of way to make me feel comfortable while my husband was in... More 

Helpful?
Thank 22nancy2016
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

The "W" Hotel, known across the globe as " the best of the best". North LA, not the case. Where do I begin? Nestled in the suburbanites of West Ridge Village. Not very appealing from the exterior but a very upbeat contemporary interior. Unfortunately the room was; 1) No drawers for clothes 2) Absolutely no counter space in bathroom 3)... More 

Helpful?
Thank Steven B
MA
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Typical W Hotel operation: it's an old hotel tarted up with trinkets. The bathrooms are old, fit and finish is on par with 2 star hotels and the staff is so busy trying to be cool that they're unprofessional. To wit, when I checked in at 5:00pm, I was told my room wasn't already "so you'll have to wait". If... More 

Helpful?
Thank fmfb
London, United Kingdom
Level Contributor
88 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent nearly 4 weeks at this hotel. It was fine apart from internet - devastatingly slow and cumbersome and hot water - intermittent. Apart from that it was fine. A bit tired but apparently renovations are ongoing. Staff really nice throughout. Valet parking very expensive

Helpful?
Thank Stephen L
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