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Hilton Garden Inn Los Angeles/Hollywood

3.0 of 5 2005 North Highland Avenue, Los Angeles, CA 90068 (Formerly Hollywood Heights Hotel)
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Certificate of Excellence 2014
Hilton Garden Inn Los Angeles/Hollywood
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Hilton Garden Inn Los Angeles/Hollywood
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588 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Los Angeles/Hollywood
See the most recent reviews
Greta, Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 25, 2014

Close to central Hollywood and all the surrounding attractions. we found this hotel to be the perfect location. Couldn't have faulted the room or the staff in any way. Will definitely be back on our next trip to LA.

Was this review helpful? Yes
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

Savagesheepy, We are delighted to hear that you consider our hotel to be "faultless!" Our goal here at Hilton Garden Inn Los Angeles/Hollywood is to ensure every guest has an exceptional experience while in Hollywood. We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests. We are looking forward to... More

Henderson, United States
1 review
1 of 5 stars Reviewed March 24, 2014

Night staff acted as though checking in was a chore. Room was falling apart. Carpet ripped up in several areas, and bathroom tiles that were missing are simply covered up in caulk. Breakfast was the one bright spot. Certainly not worth the money.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

Gayle C, On behalf of our entire staff here at Hilton Garden Inn Los Angeles/Hollywood, we apologize for any concerns you have about your experience at our hotel. We deeply regret that our staff was not welcoming at your arrival. We appreciate your feedback and we will utilize your comments to ensure we meet all of our guests' expectations. Thank... More

2 reviews
5 of 5 stars Reviewed March 24, 2014

This is a fabulous hotel. Great location and incredibly friendly staff. The room is perfect, very clean and modern with everything you need. We had breakfast at the hotel, used the bar and also ordered room service. I thought the prices were very fair and the food was good. Also enjoyed the half price wine deal on Wednesday evening!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

960fionas, We are delighted to hear that you had a wonderful experience at our hotel! We are also glad that you were satisfied with the location of our hotel and the service of our staff. We take pride in our hotel as we strive to exceed all of our guest’s expectations. We are looking forward to having the opportunity to... More

Ottawa, Canada
1 review
5 of 5 stars Reviewed March 24, 2014

The staff were exceptionally friendly and helpful. I felt very comfortable as a woman alone. The food was delicious. The bartenders were welcoming and informative. The manager was very attentive, the house cleaning staff a pleasure to interact with. Walking distance to Starbucks and shopping and great restaurants.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Phoenix, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 20, 2014

I've stayed here twice now, both for business on short notice. The staff is incredibly friendly, and helpful which is what brought me back when I found out 4 days after my first stay that I had to return. The night manager Anthony and his team truly understand what great customer service is all about. I've never met a hotel... More

Was this review helpful? Yes
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

Lindsey J, We are delighted to hear you that enjoyed your stay with us and that you keep returning to our property! We are also glad that Anthony made a positive impact on your stay. Our staff takes pride in our hotel and strives to exceed all of our guest’s expectations. We are looking forward to having the opportunity to... More

Phoenix, Arizona
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 20, 2014

Recently spent 3 nights at this property. The location is excellent, the staff exceptional. It is an older hotel, but has been upgraded with modern furnishings and decorations. The beds were very comfortable. I look forward to a return visit.

Was this review helpful? Yes
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

Tyson4Family, We are glad you were satisfied with the location of our hotel and the helpfulness of our staff. We take pride in our hotel as we strive to exceed all of our guest’s expectations. Thank you for staying with us and it is our hope that we will have the pleasure of accommodating you on your future trips to... More

Phoenix, Arizona
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 20, 2014

Spent 3 very comfortable nights at this location. The hotel is older, but has been updated with very modern, appealing furniture and decorations. My room had 2 comfy queen beds. The front desk staff, the breakfast room staff and the valet staff were all extremely accommodating and professional. I will visit this location again!

Was this review helpful? Yes
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

Talldede, We are glad you were satisfied with the location of our hotel and the helpfulness of our staff. We take pride in our hotel as we strive to exceed all of our guest’s expectations. Thank you for staying with us and it is our hope that we will have the pleasure of accommodating you on your future trips to... More

Davie, Florida
Contributor
14 reviews 14 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 16, 2014 via mobile

Recently spent four nights at this property. Even if you can tell that the hotel is a bit older, the rooms are clean, the beds comfortable and offers all necessary amenities. The only thing is that there is no safe in the room, but are provided at the reception desk. The staff is very friendly and accommodating. We had no... More

Was this review helpful? Yes 1
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

Camilla B, We are glad you were satisfied with the amenities and cleanliness of our hotel. We take pride in our hotel as we strive to exceed all of our guest’s expectations. Thank you for staying with us and it is our hope that we will have the pleasure of accommodating you on your future trips to Hollywood. Warm Regards,... More

Fort Worth
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 13, 2014 via mobile

Stayed here for 2 nights. Older property but updated. Nice staff and we had no issues. Close to walk of fame and other spots. Biggest downside was cost of the mandatory valet parking. I can say that beds were surprisingly comfortable, I am very picky about beds! Room and bathroom were fairly small, tight fit for a family of four.

Was this review helpful? Yes
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

txtraveler2009, Thank you for taking the time to complete a review. We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests. However, we are disappointed to read that you were not pleased with the parking rate of our hotel. Our parking rate is compared and based on the rates of... More

San Diego, California
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 12, 2014

We wanted to stay somewhere near the Pantages Theater. It is comparatively inexpensive for Hollywood and it isn't bad at all. The worst of it was that the beds in our room had a wide wooden frame and I hit my shin on it the first moment I stepped into the room. The bellman said it happens all the time.... More

Was this review helpful? Yes
GardenInnManager, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review

Justbetweenyouandme, Thank you for taking the time to complete a review. We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests. However, we are disappointed to read that you were not pleased with the bed frames of our rooms. We appreciate your feedback and we will utilize your comments to... More

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Additional Information about Hilton Garden Inn Los Angeles/Hollywood

Address: 2005 North Highland Avenue, Los Angeles, CA 90068 (Formerly Hollywood Heights Hotel)
Phone Number:
Location: United States > California > Los Angeles > Central L.A
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Los Angeles/Hollywood 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hollywood Heights Los Angeles
Hotel Hollywood Heights
Holiday Inn Los Angeles

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