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All 318 Los Angeles hotels

Staybridge Suites Chatsworth

3.0 of 5 Hotel   |   21902 Lassen Street, Los Angeles, CA 91311 (North San Fernando Valley)
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Ranked #108 of 318 hotels in Los Angeles
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77 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 weeks in March and it was excellent. The staff was very helpful and room was clean and tidy. The breakfast is decent and there is a free shuttle to nearby malls for my wife when I am on business. There is guest nights during Tuesday-Thursday evening and I like the serenity in the evenings. Definitely... More

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Glendale, Arizona
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed February 20, 2014

I booked Staybridge suites accidentally through Priceline through the "Express Deal". I thought that by booking through a deal I was going to get to choose my hotel, little did I know the feature worked just like the blind bidding and my card was charged for 2 nights at the Staybridge Suites. I had never heard of them and they... More

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Jennifer E, Office Manager at Staybridge Suites Chatsworth, responded to this review

Hi jillyaz, Thank you very much for taking the time to share your review. I am very sorry to hear that your stay was not comfortable. When we completed our renovation last year we installed brand new furnishings in all rooms including new mattresses. We even have people asking where they can buy them! However, we certainly understand that everyone... More

1 review
2 of 5 stars Reviewed January 31, 2014 via mobile

# cx154014361 I have been a regular customer once a month for Four years. Accidentally forgot my credit card 150 miles away at home and they refused my reservation even though I offered a $2000 cash deposit and they acknowledged me as a regular guest who's NEVER left a damaged room. Customer Service policy needs changing and I'll NEVER stay... More

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Jennifer E, Office Manager at Staybridge Suites Chatsworth, responded to this review

Dear Debbie D, Thank you very much for sharing your concerns. It is correct that hotel policy requires a valid credit card in the registered guest’s name. Additionally we do also require a valid government issued ID at the time of check-in. I understand in this situation these requirements were not able to be met and I certainly do apologize... More

4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2014

We had to stay in this area for one night for kid's sporting event, booked this hotel last minute through hotwire and were pleasantly surprised. The hotel rooms are spacious and clean with full kitchen and refrigerator. The staffs were friendly. The free breakfast was pretty good with hot selections. Very pleased with the hotel and would definitely stay again.

Was this review helpful? Yes 1
Torrance, California
Top Contributor
90 reviews 90 reviews
18 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed January 19, 2014

Earlier this year, I booked a room for my family. Because it was a special-needs situation, I was pretty thorough in my research. After ascertaining online that this hotel would likely fit the bill, I drove there, asked for a Manager and was allowed to examine one of the handicap suites in detail. Then, I booked online. Between the time... More

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Mahwah, New Jersey
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 24, 2013

The hotel's well-appointed suites, outdoor pool and spa are just a few of the perks guests can experience when they choose this property in Chatsworth as their accommodations. The Social on Tuesday, Wednesday and Thursday evenings lets guests mingle while enjoying delicious hors d'oeuvres,Bar B Q, wine and beer. The only negative we had was that the linens weren't changed... More

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1 review
5 of 5 stars Reviewed November 4, 2013

My family and I had a wonderful extended stay at the Staybridge Suites in Chatsworth, which is staffed with wonderful people who answered all 1000 of my questions with patience and professionalism. The hotel was recently renovated and the updates they have made are fabulous. We got a beautiful 1 bedroom suite with a full kitchen, sofa bed, separate bedroom,... More

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Tumwater, Washington
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 4, 2013

This location was great, rooms were great, breakfast was great, gym was awesome, pretty much everything about the hotel was great. Yet the front desk agent took 25 minutes to check me in, and also had 2 guests waiting to be helped, and a caller on hold. She couldn't multi-task for anything. I myself am a Front desk agent for... More

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Jennifer E, Office Manager at Staybridge Suites Chatsworth, responded to this review

Thank you very much for taking the time to write a review about your recent stay with us. We are very sorry to hear about the issues you experienced during your check-in. Kindly know that we are working to upgrade our computer systems to make the check-in process as smooth as possible for our guests. With that said, a wait... More

Dallas, Texas
14 reviews 14 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 3, 2013

Just stayed here Labor day weekend 2013.. overall the place is decent. Nothing looks run down. It's kept nice and clean. I have three gripes.. 1) they sign out front needs updating and so does the exterior of all the buildings. 2) the wireless internet was not working properly or either very very slow. 3)when the hotel is full or... More

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IHGCare, Guest Relations Manager at Staybridge Suites Chatsworth, responded to this review

Dear ksmoo, Thank you for taking the time to write your review about our property. It is always our goal to provide convenient and world class service to our guest. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into and that your comments will be used to... More

Atlanta, Georgia
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 1, 2013 via mobile

The first thing one must know about this property is that it was not built as a Staybridge originally. Rather than one big building full of rooms as most purpose-built SS hotels this one has multiple buildings of three floors each. This yields a somewhat apartmenty feel which is quite nice to have for some trips. The room itself was... More

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Additional Information about Staybridge Suites Chatsworth

Also Known As:
Staybridge Suites Chatsworth Hotel Los Angeles
Staybridge Suites Chatsworth Hotel
Staybridge Suites Los Angeles
Chatsworth Staybridge Suites
Address: 21902 Lassen Street, Los Angeles, CA 91311
Phone Number:
Location: United States > California > Los Angeles > North San Fernando Valley
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#65 Family Hotel in Los Angeles
#108 On the Beach Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Chatsworth 3*
Official Description (provided by the hotel):
Welcome to Staybridge Suites, the upscale, all-suite hotel conveniently located in the San Fernando Valley area of Los Angeles, just a short drive from Hollywood, Beverly Hills and beaches. The Staybridge Suites Chatsworth is perfect for your next stay or extended stay and a great alternative to a corporate apartment or temporary housing. Each suite has a full kitchen (excluding oven), a separate living room with free high-speed Internet access. A complimentary full American breakfast buffet is provided to all our guests. Our guests can unwind during our Social Evenings Tues-Thurs from 5:30 PM - 7:30 PM. We also have a 24 hour business center, convenience store, fitness center, complimentary guest laundry facilities, outdoor heated pool and spa. We are a pet friendly hotel (pet fee $150-$200 applies) conveniently located off the 118 FWY. We are 19 miles from the Burbank Airport and 35 miles from LAX with close proximity to Simi Valley, Santa Clarita, Woodland Hills, Warner Center, CSUN, Universal Studios and Magic Mountain.Join our frequent traveler program, Priority Club Rewards. Government ID is required for Government Rates. A valid credit card is required in the name of the registered guest for which proper credit authorization can be obtained for room, tax and incidentals. Driver's license, license plate number, make/model of car and address are required at check-in and the registered guest must be at least 21 years of age. ... more   less 
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