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Staybridge Suites Chatsworth


Hotel class 3.0 of 5
21902 Lassen St., Los Angeles, CA 91311
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Reviews you can trust

66% Recommend
4.0 of 5 stars 15 reviews
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1 of 5 stars
MiraleLosAngeles   1 contribution
Los Angeles
Oct 18, 2009 | Trip type: Business

A month long stay reduced to two days and the worst experience I've ever had in business travel for the past twenty years. The terms were never honored, I was bullied to leave and threatened when I complained. Very bizarre staff, definitely not for children. Owned by the Intercontinental group which oddly won a customer service award last year. I'd... more

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5 of 5 stars
angelbear55   4 contributions
Stevens Point
Sep 21, 2009 | Trip type: Couples

I have just read some of the reviews on here and am totally upset by some of them that sad this place is filthy and bad service. This hotel is EXCELLENT and very clean. I am a disabled traveler who is in a wheelchair and when my room was booked by a production company,I was not booked into a wheelchair... more

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5 of 5 stars
Gypsytraveler09   4 contributions
California
Aug 16, 2009 | Trip type: Family
1/1 found this review helpful

I traveled with my 93 year old grandmother, my handicapped dad, my mom and my 8 year old son to visit The Getty Center and The Villa. Finding somewhere to stay was a chore due to the vast difference in ages and needs. With some trepidation concerning travel time between destinations, I chose the Staybridge Suites more because of the... more

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4 of 5 stars
trisha7882   1 contribution
Mansfield, Texas
Jun 27, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

FIrst off, I had to change my non-refundable, no change reservation due to a change in my work schedule. The manager sean, went out of his way to assist me and I was able to change my dates to another week. This is an extended stay location and to try to compare it with HOtels is not a fair comparison.... more

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4 of 5 stars
LAKen2   8 contributions
Los Angeles
Apr 6, 2009 | Trip type: Couples

I stayed at the Staybridge after booking a room through Priceline at $50 per night. Room was very clean and quite spacious. Nice brunch included in price. Friendly staff persons who actually called me at my room to ask me how everything was so far. Free high-speed internet. My only complaint is that you can hear everything from your adjoining... more

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4 of 5 stars
lawyergirl07   23 contributions
lawyergirl07
Feb 22, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I booked my room on Priceline and scored at $50.00 a night! Woo Hoo...more drinkin money for the Cowboy Palace (an awesome Honky Tonk bar a few blocks away). I arrived at the hotel lobby around 6pm and was greeted by the Hotel Desk Supervisor and another friendly young lady. Check-in was a breeze. Quick. Easy. Painless. The Superviser advised... more

fantastic!
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5 of 5 stars
snsdmt   4 contributions
california
Feb 14, 2009
1/1 found this review helpful

i was a little apprehensive coming to this hotel based on some of the reviews I read. boy was I surprised! this hotel is fantastic. The staff were all very friendly and accomedating. The room was VERY clean and much bigger than I was expecting. I booked my room through Priceline for a great price...$60! I was thrilled with my... more

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3 of 5 stars
ValleyMom   13 contributions
NV
Dec 21, 2008 | Trip type: Family

I wrote a review of this hotel in March of 2007. I had hoped to find, during my recent stay, that some improvements had been made to the property since then. Sadly, that's not been the case. This property is really showing its age. The rooms need a complete overhaul, starting with the carpeting which is still absolutely FILTHY. My... more

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5 of 5 stars
ReinaBogaloo   1 contribution
west hills
Dec 14, 2008
1/1 found this review helpful

A great place to stay! Elegrant and pretty with friendly staff to help. Great food . Plenty of amenities in the suite full kitchen with granite counters and a sofa bed in the livingroom internet service 2 TV,s outside a heated outdoor pool jacuzzi, excercise room and laundry room. I will highly recommend this place for a short or long... more

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1 of 5 stars
HoustonDavid   1 contribution
Houston
May 3, 2007 | Trip type: Family
1/2 found this review helpful

In more than 20 years of travel for business and vacations, I have never experienced anything like the terrible service I received at this hotel. There were more problems than I imagined could be possible in a four day stay. The management was incompetent and the staff unresponsive. I would stay in my rental car before I would stay in... more

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Staybridge Suites Chatsworth Also Known As

  • Staybridge Suites Los Angeles
  • Chatsworth Staybridge Suites
Address: 21902 Lassen St., Los Angeles, CA 91311