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Hyatt Regency Century Plaza

Certificate of Excellence
2025 Ave of the Stars, Los Angeles, CA 90067
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Hyatt Regency Century Plaza
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1,733 Reviews from our TripAdvisor Community

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Esfahan, Iran
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

It is not a 5 star hotel it is just 2 stars. No drinking water no coffee maker no body wash but price is too expensive. My family and i stayed here for five nights but nothing interesting to get . Peaple who worked on reception are not helpful and friendly. Our reservation from booking.com booked us a room including... More 

Helpful?
Thank nimaameli
Los Angeles, California
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

From the arrival they didn't have my room ready. Took almost a full day of standing around till the room was ready, then they misplaced my bags for a couple hours. I had rented the hotel for an event. the Ballroom was dirty and the catering manager assigned was extremely rude and belittling spent about 45K at the hotel and... More 

Helpful?
Thank AlanSemsar
Adevore, Public Relations Manager at Hyatt Regency Century Plaza, responded to this review

Thank you for taking the time to share your review of the Hyatt Regency Century Plaza in Los Angeles. Our sincerest apologies for the experience you had during your visit. It is unfortunate that there were several incidents that made your experience unpleasant and for that we do apologize. I wish there was an opportunity to invite you back and... More 

Rancho Santa Fe, United States
4 of 5 stars Reviewed 5 days ago NEW

This is the only hotel in the Beverly Hills area that doesn't cost an arm and a leg and it is going to be closed March 1st. Very sad!!! The staff and service is great! The location is great and I didn't have to get 2nd on my house to afford the rates! Now they are going to redevelop the... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Stacey P
West Hartford, Connecticut
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My opinion of the Hyatt is that if you have stayed at one you have stayed at them all and this property was no different. The best thing about this location is the affiliation with Equinox, but be warned that it requires a $24 fee to use it. The rooms are standard and I always forget that they do not... More 

Helpful?
Thank J and M M
Adevore, Public Relations Manager at Hyatt Regency Century Plaza, responded to this review

Thank you for choosing the Hyatt Regency Century Plaza for your most recent Los Angeles visit. The reason we removed mini bars was to allow for guests to have more space for personal items. We apologize if this caused any inconvenience during your visit. We will definitely inform our front desk to notify guests that there is complimentary water on... More 

Carmel, California
Level Contributor
114 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great Location, Pet-Friendly and there is a large pet yard, Nice Pool, Equinox Gym available when you stay a night, Great Atmosphere, Staff is very nice, Rooms are big, Great size pool, Great for business trips or Leisure.

Helpful?
Thank Indyboy_10
Calgary
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel has an affiliation with a near-by gym. Daily use is expensive and the gym's staff did not treat us courteously. I expect exercise facilities to be part of my accommodation. We reserved a King room and were told the hotel was full - we would have to accept a room with 2 twin beds. When we declined that... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Neil F
Level Contributor
150 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 1 week ago

When we noticed that this Hyatt was going to close, I expected poor service and inattention. Not so! No complaints with room service or at the restaurant. There was no dining service at the pool while we were there (though I noticed at least 3 employees assigned to the pool do little else than text on their phones and only... More 

Helpful?
Thank LLori
Adevore, Public Relations Manager at Hyatt Regency Century Plaza, responded to this review

Thank you for taking the time to review the Century Plaza. We apologize for the inconsistency in service at the pool. We do not serve food at the pool year round and only offer that service during spring and summer. We are happy that you got to experience our iconic hotel before we close our doors on March 1st. Sincerely,... More 

Michigan
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I am sad this property is going to turn into condo's because the rooms are clean and comfy. There are lots of food outlets onsite and within walking distance. Housekeep and front desk staff were excellent! The lobby bar was fresh and inviting. And the meeting space is substantial!

Helpful?
Thank MichiganFrqtravler
Adevore, Public Relations Manager at Hyatt Regency Century Plaza, responded to this review

Thank you for sharing your review of the Century Plaza on TripAdvisor. We are happy to hear that you enjoyed your visit. Rest assured, the entire building will not be condos and there will still be a hotel component after renovations. Please consider us in a few years should your travels bring you back to Los Angeles. Sincerely, Adrienne De... More 

Cape Town Central, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great location. Friendly staff. Great gym. Room decor slightly dated. Nice food in the restaurants and great restaurants within walking distance from the hotel. Would consider coming back to stay at this hotel.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank ntobeko_ntusi
Questions? Get answers from hotel staff and past guests. Ask a question

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