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All 322 Los Angeles hotels

Custom Hotel

3.5 of 5 Hotel   |   8639 Lincoln Blvd, Westchester, Los Angeles, CA 90045 (LAX Area)
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71%
Ranked #75 of 322 hotels in Los Angeles
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars reviewed yesterday
wendy-brian Essex, england
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944 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
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English first
Essex, england
Contributor
11 reviews 11 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

Clean basic city hotel fine for a couple of nights stay, parking a bit pricey $27 per night but as in any city it is what you would expect, having said that there is free parking along the roads we parked in Manchester just around the corner with no problems, just do not park in front of a fire hydrant... More

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Austin, Texas
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was booked for me by a family member and I was very impressed. I was greet with open arms and the staff was outstanding. My morning started with the breakfast buffet and a very accommodating young man. The poolside restaurant was also very nice. I would especially like to thank Jose who made sure that my car and luggage... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

The Custom hotel is nothing if not unique. There are pros and cons... The hotel is situated along the public bus line so travel is cheap but the system of busses are difficult to navigate and the people on the bus are often sketchy. The customer service is Outstanding! The staff are all super friendly, courteous, and helpful. One desk... More

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Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

If you miss your college days, then stay here. The employees are very nice. The physical condition of the hotel is poor: indoor/outdoor carpeting, ugly paint, old bathrooms, bed is on the floor, furniture is worn out, lighting is silly/poor, etc.

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Vancouver, British Columbia, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was a little disappointed when I stepped into hotel. It has a chic feel but the building is rather old. I used my groupon as it commented very good (5 stars) but I feel it as a mere 3 stars only. Especially when I went to the washroom, the cover of the tiles coming off and there is no... More

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Sopelana, Spain
1 review
2 of 5 stars Reviewed 6 days ago NEW

The hotel is located in a fairly good area considering it's near L.A.X .Good public transport options to Venice, Marina Del Rey and Santa Monica for just a buck. Has agood market and a couple of restaurants next door. Hotel staff not extremely friendly but correct BUT I logged into a free internet conection to check flight and then realised... More

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Los Angeles, California
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel as a group of four in their largest suite -- two bedrooms, a living room, and an eating area. The hotel is pet friendly, which I loved. The suite was huge! It also had great views on the top floor. But it was has seen better days. While it had a modern feel -- it... More

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Newark, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The definition of boutique hotel includes "comfortable" and "no frills." This is a pretty good description of the Custom Hotel. Friendly staff, clean, free wi-fi and just plain simple. Stayed here with my wife and daughter and a bunch of family for a wedding. Reading some of the other reviews, there are small "off" things that you'll notice...like no desk... More

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Rick R, General Manager at Custom Hotel, responded to this review

Dear Valued Guest, Thank you for your kind words about the Hotel. We are definitely unique with our location & have the ability to cater to many Travelers.....of all types, Leisure or Corporate. The Hotel is very quiet, has some great Shopping & Dining nearby & of course the Beach being only 10 minutes away is a tremendous asset for... More

Brisbane
Top Contributor
51 reviews 51 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

Look, I'm going to be straight up, Custom Hotel isn't for everyone. It's an old joint that has been renovated to about 75% completion and the finish is sometimes a bit average, but overall it's awesome. The hotel has charm to it, the staff are incredibly tolerant of shenanigans and It has a pool with a terraced bar and cabanas.... More

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Rick R, General Manager at Custom Hotel, responded to this review

Dear Valued Guest, Yes, we have an amazing Pool Area with Cabanas, a Bar & great Restaurant called Deck 33 & you are correct.....the Custom has NO sterile Hotel Chain "feel". Our Massage Chairs are a huge hit for the weary travelers we host, they love them. Thanks again & we'll see you soon.. Sincerely, Rick B. Ross General Manager More

Leeds, United Kingdom
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 1 week ago

I'd like to think I'm not too fussy really; all I ask for is a comfortable bed and pillows, variable heating/cooling and cleanliness...most other things can be worked around. However, the room was far too stuffy and even though the air con was set as low as it would go (74f) there's no way on earth we achieved anything less... More

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Rick R, General Manager at Custom Hotel, responded to this review

Dear Valued Guest, My sincere apologies for the issue with your A/C Unit. Unfortunately the Chillers went down during your stay & many of our Guests experienced the same problem. They are fixed now & running very well. We do have an automatic Gratuity added to Groups of 5 or more, I assume your Group was this size...? If not,... More

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Additional Information about Custom Hotel

Address: 8639 Lincoln Blvd, Westchester, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > LAX Area , Westside
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Custom Hotel 3.5*
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Also Known As:
Custom Hotel Los Angeles

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Green Hotel in Los Angeles #31 Best Value Hotel in Los Angeles #42 Business Hotel in Los Angeles
Hotel Class
Official Description (provided by the hotel)
Custom Hotel offers a unique lifestyle/boutique experience near LAX for both the leisure and business traveler. Highlights: Only 5-8 minutes from LAX, and close to beach cities including Santa Monica and Venice Beach • Renovated in late 2011 • Heated pool with cabanas, firepit and stadium-style sundeck • 6 unique social rooms • Dedicated shuttle to and from LAX (5am to 2am - call us for pickup). Location: Custom Hotel is conveniently located 3 miles (10-12 minutes) from Los Angeles International Airport and down the street from Loyola Marymount University and surrounded by the beach cities of Marina del Rey, Venice, Santa Monica, and Manhattan Beach (less than 7 miles from each beach). Easily accessible via the 10, 405 and 105 freeways, the hotel is 10-to-20 miles from Beverly Hills, Hollywood and Downtown Los Angeles. Services and Amenities: The Hotel features a heated outdoor pool with cabanas, complimentary dedicated airport shuttle to and from LAX (5am to 2am), a fireplace and stadium-style sundeck, and 6 unique social rooms. Hotel provides complimentary wireless internet access in the public space and guest rooms, two Mac computers in the lobby, laundry and dry cleaning service, and a two fitness rooms (weights and cardio). We offer valet parking with in and out services with a fee. [Street parking is available as a free alternative.] Custom Hotel is a pet friendly hotel. ... more   less 
Number of rooms
250

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