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All 323 Los Angeles hotels

Custom Hotel

3.5 of 5 Hotel   |   8639 Lincoln Blvd, Westchester, Los Angeles, CA 90045 (LAX Area)
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Ranked #82 of 323 Hotels in Los Angeles
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 3 days ago
Gail W Sydney, Australia
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Sydney, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Custom hotel is an older hotel that has been refurbished and is now showing signs of wear and tear, again. However, it is comfortable, clean, quiet and in a safe neighbourhood. There are plenty of cafes and restaurants near by. We found the staff very couteous and helpful. We were able to check in early, about 11am, following a long... More

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Austin, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Staff is wonderful and super nice. I made a reservation here to vist my daughter. When I arrived that night they told me it was only Valet for parking. I explained to the young girl my situation and she was very kind. She found a solution to my problem and she offered her assistance for the rest of my stay.... More

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2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Spent one night at the Custom Hotel before my 16 hour flight back home. Decided to have a sleep in to prepare for the flight so paid extra for a later check out, and placed the do not disturb sign on the door so I could sleep uninterrupted. I instead was woken twice by a rude cleaner who obviously disregarded... More

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Victoria, Canada
Top Contributor
51 reviews 51 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had an inconvenient 14 hour layover between arriving from Malaysia and flying to Mexico the following morning so I decided to book Custom Hotel because it was extremely close to the airport and I got a good deal on priceline. They aren't kidding when they say close to the airport, as I saw the giant Custom Hotel signage from... More

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Julio F, Manager at Custom Hotel, responded to this review

Dear DennisBetz, First and foremost; I would like to thank you for visiting us at Custom Hotel. I'm sorry for the issues you encoured with the phone system. Since your visit we have fixed the issue, but truly am sorry that it occured during your visit. We strive to exceed our customer's expectation and are very grateful for the kind... More

Evesham U.K
Contributor
15 reviews 15 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

we stayed here 4 times through 2011/12 and loved it the rooms were fresh and modern and the bar and pool area were a great place to relax and too felt fresh. This year we returned and were sad to say it has gone somewhat downhill, the staff on the front desk used to be plentiful but now although they... More

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Julio F, Manager at Custom Hotel, responded to this review

Dear Colin-Costelo, Thank you for taking time to review our hotel. I'm sad to hear that your visit with us was not as pleasant as it was in your previous visits. A new ownership has taken over and we are looking at improving the hotel all together. Our goal is to exceed customer service and I'm sorry that was not... More

Edmond, Oklahoma
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a very charismatic environment and is very close to the airport, which was surprising. A perfect place to stay if you want to stay close to the airport and in a very nice area. The hotel shuttle will come pick you up and drop you off at the airport although at the time I am writing this... More

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London, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped over at the Custom Hotel after arriving in LA and heading north. It's well located for the airport and had all the expected amenities. The room was above average for North American hotels and good value.

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Julio F, Manager at Custom Hotel, responded to this review

Dear Bruceboughton, Thank you so much for taking the time to review our hotel. The staff and I are very happy you enjoyed your journey with us and hope you can come visit us again if ever in the LA area. Best Wishes! Julio Flores Assistant General Manager juflores@communehotels.com More

Camden, TN
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotwire assigned me here at 3 stars according to them. If it had not been for the facts that it was 11:00 when I arrived and I was only there to sleep a few hours during a layover, I would have left. I only give this one 2 stars here because the lobby employees were nice and helpful. They spent... More

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Utrecht
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights at this hotel. It was a nice stay. The rooms were spacious, clean and had a great view. Because of our rental car it didn't matter for us that this hotel isn't located in the city center.

Was this review helpful? Yes 1
Julio F, Manager at Custom Hotel, responded to this review

Dear Eaglegirlstorm, It's a pleasure to hear that you enjoyed your stay with us. The staff takes great pride in the service they deliver and I'll be sure to share this with them. We hope to see you again if you are in the LA area! Best Wishes, Julio Flores juflores@communehotels.com More

Utah
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here recently - very cool rooms! Comfy beds, lots good amenities. Would stay here again. Easy to get to lots of local attractions. Used UBER for our shuttle - use code #9oy7o for a free (up to $30) on your first ride at uber.com :)

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Additional Information about Custom Hotel

Address: 8639 Lincoln Blvd, Westchester, Los Angeles, CA 90045
Location: United States > California > Los Angeles > LAX Area , Westside
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Custom Hotel 3.5*
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Also Known As:
Custom Hotel Los Angeles

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