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All 323 Los Angeles hotels

Custom Hotel

3.5 of 5 Hotel   |   8639 Lincoln Blvd, Westchester, Los Angeles, CA 90045 (LAX Area)
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71%
Ranked #78 of 323 hotels in Los Angeles
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 days ago
BexTravels2014 Holly Springs, North Carolina
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972 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Holly Springs, North Carolina
Reviewer
4 reviews 4 reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Last spring my husband and I were visiting family in LA and we had a really early flight so decided to spend our last night in a hotel. What a delight this hotel was! It is a quirky, one-of-a-kind place that feels very European. The rooms are sparse but very comfortable and we enjoyed our dinner at the restaurant. Although... More

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Gloucester, UK
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Modern hotel. We had a room with 2 beds and although they were comfy, they were on the small size - a UK double bed. Bathroom and shower were fine, good size TV and we had a great view across to the city. The pool area and outside restaurant / bar is adjacent to the hotel and has great atmosphere... More

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Amherst
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here 3 nights while helping a family member move to a new apartment. It feels European- nice, clean, but just a bit different from American hotels. The design is funky, which we appreciated, but beds seemed small. Staff was nice. Valet parking was quick and efficient. Overall a nice stay.

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Seattle, WA
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel looks like a renovated apartment building. The vibe is trendy and modern in the lobby and the staff was friendly and got you in and out quickly. The hallways are quite dark. The free wifi was okay but it was slow, the room itself is adequate. The beds are really close to the ground and may not work... More

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Rick R, General Manager at Custom Hotel, responded to this review

Dear Valued Guest, Thank you for your kind words about my Team, they will be thrilled to hear your Review.. I am sorry that you incurred some Maint issues during your stay. We inspect rooms daily & make sure that PM's (Preventative Maintenance) is done on all aspects of the room. I will certainly bring the items to the attention... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My friend & I stayed here for our mini vacation & were pleased. The location is great! Few minutes from the airport & in the middle of downtown LA & the beaches. Whenever I needed something the staff got me whatever I needed quickly. The valet guys were great! There was one girl that I didn't like driving my car... More

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Rick R, General Manager at Custom Hotel, responded to this review

Dear Valued Guest, Glad to hear that you enjoyed our location so much. Yes, very close to the Beaches...great Shopping, LAX & Marina Del Rey. We do have a great Valet Team, not quite sure who sped up in your Car....but please accept my apologies. I will certainly speak to my Valet Manager about this incident. Sincerely, Rick B. Ross... More

Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel looks really nice from the outside and is very modernly decorated on the inside. I stayed here for 3 nights and was pretty pleased with my stay here. Here are the pros and cons. Pros: - free wifi (yaaas) - room is a decent size - pool area is nice - bathroom in room was decent, although the... More

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Rick R, General Manager at Custom Hotel, responded to this review

Dear Valued Guest, Thank you so much for your kind Review, my Team will be very happy to hear your comments & all of the positive words regarding the Hotel's "Pros"... The "Cons"...yes, $27 is our overnight Parking Rate but that rate is commensurate with the Market. My apologies for the Breakfast, but I do hope you found the Buffet... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We received the most outstanding customer service from Laura on the 15th of August. We had just had the worst day and trying to move. We were tired and hungry not to mention very frusterated. Laura was fast and so positive made sure we were really taken care of. I would stay hereagain and everytime I am in LA. Gorgeous... More

Was this review helpful? Yes
Rick R, General Manager at Custom Hotel, responded to this review

Dear Valued Guest, Thank you so much for recognizing Laura. She is truly one of the best Agents we have & I will certainly share your comments with her. Please come back soon !!!!! Sincerely, Rick B. Ross General Manager More

Salt Lake City, Utah
1 review
1 of 5 stars Reviewed 6 days ago NEW

Where to begin. The shuttle is ridiculous. It took a good hour and a dozen phone calls for them to pick me up. They don't have good blackout curtains so at 6a.m. the sun is in your beaming bedroom. The carpet is terrible quality. The paint job looks like it was done by amateurs. My tub was equivalent to the... More

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1 review
1 of 5 stars Reviewed 1 week ago NEW

I travel extensively for work and generally stay in Marriott properties. This hotel was similar in price but dirty, had few amenities, and only worth $75 a night max! Bathroom was dirty and sink had no counter around it to set anything on. Shower head was tall enough for most children but had to bend over to use as an... More

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Vero Beach, Florida
Top Contributor
118 reviews 118 reviews
17 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

We liked this hotel for so many reasons. The big welcome from the friendly front desk staff; the décor that is modern without being cookie cutter; our spacious room with the big comfy bed that delivered a great night’s sleep; the large desk that we turned into a dinner table after getting take out from one of the many nearby... More

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Rick R, General Manager at Custom Hotel, responded to this review

Dear Valued Guest, Excellent Review, thank you so much for taking the time to wright this. My Team will be extremely happy to hear your comments. The Hotel is very cozy, has some really great Amenities, great Rest (Deck 33) & an amazing Pool Area. Not to mention the spectacular location in proximity to LAX, the Socal Beaches, Santa Monica,... More

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Additional Information about Custom Hotel

Address: 8639 Lincoln Blvd, Westchester, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > LAX Area , Westside
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Custom Hotel 3.5*
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Also Known As:
Custom Hotel Los Angeles

859 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Green Hotel in Los Angeles #49 Business Hotel in Los Angeles #78 On the Beach Hotel in Los Angeles
Hotel Class
Official Description (provided by the hotel)
Custom Hotel offers a unique lifestyle/boutique experience near LAX for both the leisure and business traveler. Highlights: Only 5-8 minutes from LAX, and close to beach cities including Santa Monica and Venice Beach • Renovated in late 2011 • Heated pool with cabanas, firepit and stadium-style sundeck • 6 unique social rooms • Dedicated shuttle to and from LAX (5am to 2am - call us for pickup). Location: Custom Hotel is conveniently located 3 miles (10-12 minutes) from Los Angeles International Airport and down the street from Loyola Marymount University and surrounded by the beach cities of Marina del Rey, Venice, Santa Monica, and Manhattan Beach (less than 7 miles from each beach). Easily accessible via the 10, 405 and 105 freeways, the hotel is 10-to-20 miles from Beverly Hills, Hollywood and Downtown Los Angeles. Services and Amenities: The Hotel features a heated outdoor pool with cabanas, complimentary dedicated airport shuttle to and from LAX (5am to 2am), a fireplace and stadium-style sundeck, and 6 unique social rooms. Hotel provides complimentary wireless internet access in the public space and guest rooms, two Mac computers in the lobby, laundry and dry cleaning service, and a two fitness rooms (weights and cardio). We offer valet parking with in and out services with a fee. [Street parking is available as a free alternative.] Custom Hotel is a pet friendly hotel. ... more   less 
Number of rooms
250

Questions & Answers

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1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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