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Custom Hotel

#131 of 339 Hotels in Los Angeles
GreenLeadersGold level
8639 Lincoln Blvd, Westchester, Los Angeles, CA 90045
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1 room 1 guest
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1,228 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Portuguese first
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  • All months
    (1228)
  • Mar-May only
    (296)
  • Jun-Aug only
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    (277)
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    (267)
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Avalon, California
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

Well, when we arrived, we were told that you could park in valet if you are staying at the hotel for $30 per night. There is no other place to park unless you find it on your own down the street. If you park and fly it's only $15. We paid over $200 with tax for the room, which is... More 

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Tring, England, United Kingdom
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Booked via Expedia who after 45 minutes of phone calls with the UK call centre based in India I got a full refund, so thanks to the hotel for this although we were only in the room for 1 hour. Hotel described the room as a deluxe room with a king size bed, when actually it was a small double... More 

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Travelers are raving about these Los Angeles hotels

Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Where to begin ? Maybe with the awful smell of cabbage and sulfur coming out of our air conditioning unit at 6 AM this morning. It was so strong that it actually woke us up. My experience here was so awful that I am writing my review while actually still in my room! This hotel is by far the worst... More 

Was this review helpful? Yes 2
Lepelstraat, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The first time we use this hotel was when we started our journey across the U.S. We were staying at the 7th floor and our kids at the 10th floor. The was changed the second time we stayed here. Now we're next to each other at the 2nd floor. We don't have a bath, only a shower. The hotel in... More 

Was this review helpful? Yes 1
Denver, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Reviewing again and this place is still not up to par to be considered the hotel it says it is. Firstly, You'll be waiting on the van and if you're really lucky you can sit on someone's lap or the floor if they let you because there aren't enough seats in the van so therefore leaving you waiting another 20/30... More 

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Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I travel a ton for work. I was on the road for business for over 180 days in the last year and I have never been compelled to review a hotel. I stayed at The Custom Hotel due to a flight cancellation at LAX. Even though the price was high, it looked like a cool place and a good choice... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As well as the free shuttle pick up and drop off from LAX this very nice hotel also offers a nice pool (more of a large plunge pool rather than swimming pool) and very good sized rooms. We had a deluxe double and it had a very comfortable bed, coffee making facilities and a good selection of toiletries. This is... More 

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Level Contributor
86 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Chose this because it looked very hip from the website and the rates were the same as standard hotels by LAX and this just seemed cooler with a nice bar and pool. Room was typical of a trendy place. But a good size. Bathroom was tiny and def could use some updating. Shower was tiny and had bad pressure. They... More 

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Dubai
Level Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Although the hotel is technically located in Del Rey, it is right by the airport. You can see the airport from your hotel room. A mere 5-minute drive away. The rooms are sparsely furnished. Ikea-style, cheap furniture. As other people have pointed out in their reviews, the AC doesn't work. It has only two modes: on and off. If it's... More 

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Fairfax, Virginia
Level Contributor
104 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel was rough. Really rough. It has a nice hipster feel at first impression, but like some wines, falls off rapidly. In the elevator, the doors opened on the second floor, which was all too obviously under construction. Drywall dust was everywhere with marks in the elevator from it being used without protection. (Something one should never do in... More 

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Hotel Review Summarization

What travelers say

  • Pool area(22)
  • Very friendly(17)
  • Valet parking(7)
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959 photos of this hotel

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Room/suite (117)
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Pool/beach area (23)
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Hotel & grounds (40)
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Bathroom (50)
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Business center/function rooms (1)
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View from room (19)
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Dining (3)
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Family/play areas (2)
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Other (88)

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Amenities (106)
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Elevated One Bedroom Suite (100)
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Elevated Two Bedroom Suite (148)
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Pool (38)
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Restaurants and Bars (58)
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Standard King Room (47)
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Standard Queen Room (59)
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The Hotel (37)

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Hotel & grounds (5)
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Room/suite (8)
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Dining (3)
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Pool/beach area (2)
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Business center/function rooms (1)
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Other (4)
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