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InterContinental Los Angeles Century City

4.0 of 5 2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
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Certificate of Excellence 2014
InterContinental Los Angeles Century City
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InterContinental Los Angeles Century City
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1,006 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for InterContinental Los Angeles Century City
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Hobart, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 16, 2014

We stayed for 4 nights. All staff were very polite and helpful. Meals were fantastic. Concierge extremely helpful when it came to transport to and from attractions. Our room was a little tired, but clean. Our room was also very quiet and peaceful.

Was this review helpful? Yes 2
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 14, 2014

Great hotel, wonderful staff, and pet friendly. Always stay there when in Caifornia. Very convient to all highways, and shopping, Beverly Hills , restaurants, museums. Will stay there again when returning to California.

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Melbourne, Vic
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 9, 2014

Had 2 visits to this hotel during our recent US Holiday. On arrival in the US and on departure back to Australia. As a hotel reward member(IHG), I was given an upgrade on the rooms on both occassions, free WIFI. The beds are extremely comfortable and King size. Rooms were immaculate. Service from the moment we arrived from the Staff... More 

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New York City, New York
Top Contributor
116 reviews 116 reviews
50 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed December 9, 2014

Huge convention-like hotel. Rooms have been modernized and look nice, but the bathrooms still look like they are from the '80s. Food at the hotel bar was (not surprisingly) mediocre. Room service breakfast was also sub-par. Hotel meeting rooms were also a bit outdated.

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IHGCare, Guest Relations Manager at InterContinental Los Angeles Century City, responded to this review

Dear nyctraveljunkies, Thanks for taking the time to contribute your feedback, we are always eager to find out our guests' opinion. I am happy to read you found our hotel convenient for your business needs. However. I am sorry the bathrooms, food selection and room service fell below your expectations. Rest assured your comments will be passed to the appropriate... More 

Milano
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 30, 2014

The hotel is beautiful but close to it there is only a shopping centre and a Starbucks at 500 metres. The neighborhood of Beverly Hills is at about 15 minutes by car from the hotel. The location doesn't meet my expectations in fact also The Universal Studios and Venice beach are far. Los Angeles is a really big city and... More 

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IHGCare, Guest Relations Manager at InterContinental Los Angeles Century City, responded to this review

Dear Lillyvahine, Thank you for taking the time to write your review about our property. It is always our goal to provide convenient accommodations and world class service to our guests. I apologize we were not able to exceed your expectations during your stay particularly with the level of staff service and regret to learn that you did not find... More 

New York City, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 28, 2014

Just enjoyed a 5-night stay here. Rooms feature balconies, as well as seperate bath and shower- love it! Friendly service, fast valet, and cozy bar for a nightcap. Room was sparkling clean every day and beds were soooo comfortable. Thank you!

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Sydney, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 27, 2014

From the moment you walk in the lobby you know this hotel has style. The attentive service from the reception area and concierge makes a warm welcome. Rooms are well equipped and most have excellent views over LA or Fox Studios. Breakfast is one of the best we have had in the Intercontinental chain, with everything ranging from Smoked Salmon... More 

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Warsaw, Poland
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 27, 2014

Visited this hotel on a recent business trip and stayed 2 nights. Liked the spacious room (I had a small suite with two separate areas and a big bathroom), the location and the customer service. Staff was helpful, smiling and they cared (on their own initiative they delivered a power plug adapter which they found several hour after informing me... More 

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Senior Contributor
30 reviews 30 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 27, 2014

Nice hotel that has a few quirks - valet parking only and nothing happening in direct vicinity of hotel in Century City.. But a close drive to Beverly Hills, Hollywood etc. Suite was decent size with large bathroom (unimpressive shower) and 2 balconies but not much of a view (overlooking Fox studios). I ordered room service (good) so no real... More 

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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 24, 2014

We stayed in this hotel for 2 nights recently and were disappointed at the standard of the accommodation, bathroom and bedroom furniture were cracked and significantly chipped. We did mention this at reception and were advised that they were in the process of refurbishment, hardly much help to us. However be aware! If you are visiting in a vehicle, rented... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at InterContinental Los Angeles Century City, responded to this review

Dear Mimi Y, Thank you for taking the time to review our property. We regret that the overall condition at the hotel and some of the amenities and services were a let down during your stay. Please know that this is not reflective of our daily high standards. We take all of the reviews we receive very seriously as they... More 

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Additional Information about InterContinental Los Angeles Century City

Address: 2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Los Angeles Century City 4*
Number of rooms: 363
Reservation Options:
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Also Known As:
Intercontinental Los Angeles Century City Hotel Los Angeles
Los Angeles Intercontinental
Hotel Style:
#18 Family Hotel in Los Angeles
#19 Luxury Hotel in Los Angeles
#26 Romantic Hotel in Los Angeles
#57 Business Hotel in Los Angeles

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