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InterContinental Los Angeles Century City

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2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
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InterContinental Los Angeles Century City
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InterContinental Los Angeles Century City
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1,120 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for InterContinental Los Angeles Century City
See the most recent reviews
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Upon arriving we were greeted by the wonderful staff. The service was impeccable. The lobby is beautiful with fresh flowers abound. Our room was very nice and the beds very comfy. We used the town car which will take you within a mile and a half from the hotel, which will get you into Beverly Hills, Rodeo Dr & the... More 

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OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear BeckiP, Thank you for recognizing our Hotel! I'm very happy to learn the lobby florals had a positive impact on your first impression. We believe the arrival experience and first impression sets the tone for one's visit. I'm also happy to learn you were able to take advantage of our complimentary VIP Transportation during your visit. Our 1.5 mile... More 

Mountain View, CA
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a long weekend, and were totally impressed with the service we got from every single staff member. We were traveling with our one-year-old and were there for an on-site wedding, so we had the chance to interact with quite a few staffers. All of them, without exception, were so friendly and helpful, and those who we... More 

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OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear JSC3, It's comments like yours is what motivates us to continue to do what we do each and everyday! Wow! Thank you for your wonderful comments. It is our goal to meet and exceed our guests expectations. We are in this industry because we want our guests to feel as if they're a guest in our home and cater... More 

Armonk, New York
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel had recently been renovated. They placed me on new floor, looked great, smelled like new paint and really bothered my allergies. Worse, they never gave me a wake up call and then lied and said they had. My bad for not using my devices alarm ,but hey. So I missed an important call. Then I had no cell service.... More 

Was this review helpful? Yes 1
OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear Spotlieb51, Your comments and guest satisfaction is very important to us. Thank you for your 4 Star rating, however, I would like to extend a sincere apology for some of the less than perfect comments you've shared. Your comments surrounding the front desk response to your cell phone reception will be addressed as a training issue to prevent in... More 

Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This intercontinental was the last stop just before getting on the jet to return home. While it doesn't have a club it is located in Beverly Hills so there are places aplenty to eat at. The town car is most useful and it takes you anywhere within a 1.7 mile radius. The drivers are very professional too and always courteous.... More 

Was this review helpful? Yes 1
OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear Moyers55, Thank you for highlighting the benefits of our complimentary house car. Yes, we take our guest anywhere within a 1.5 mile distance from the Hotel. Due to the location of the Hotel, everything one would like to visit within the immediate area is covered within this radius. We have also added a new vehicle to our fleet of... More 

Terrebonne, Canada
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful place, love the renovated room especially the balcony with a view!! Food was excellent et service very warm and welcoming. especialy enjoy the amazing flowers in the lobby I would go back tomorow

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OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear Jayce613, Thank you for your "Wonderful" review! I am so happy to learn you enjoyed our newly decorated rooms and fell in love with the amazing views from our balconies. Your comments have been shared with the team and we look forward to your next visit. Sincerely, Dir of Room Operations More 

Morelia, Mexico
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This venue is strategically situated in Century City on the elegant Avenue of the Stars. A nice shopping mall si located within walking reach. The amazing lobby welcomes guests and prepares them to access all nice facilities provided by the efficient staff. Check in was fast and smooth. Rooms are cozy and recently redecorated. Being an IHG Platinum Ambassador, I... More 

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OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear Emroao, Thank you for taking the time to provide us with your valuable feedback. It's comments like yours that help us improve on product and services. We appreciate the positive feedback on the efficiency of our staff and our newly decorated guestrooms. For the buffet breakfast offerings, if you return during the summer months, we are implementing a rotation... More 

Washington DC, District of Columbia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Outstanding hotel, staff, rooms food, service and ,location! It is hard to believe that you are in Los Angeles at the hotels location. There is lots of green space, open space and not much traffic around the immediate area of the hotel. Yet it is only a short walk or ride to the absolute heart of Beverly Hills, Santa Monica... More 

Was this review helpful? Yes 1
OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear B G, Thank you for your "Perfection" review! It was amazing and we are forever grateful! Our Executive Chef was elated to learn of your comments on the carrot ginger soup, bolognese, and mango parfait dessert. In mentioning our location of quiet yet within reach to all major attractions falls in line with one of our taglines, "Iconic Hideaway".... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 29, 2015

Arrived at the hotel exhausted from an overnight flight at 9am I was greeted happily and my bag were take to the front desk where I asked if there was any chance of a room being available early. They were more than obliging and I was taken to my gorgeous immaculately clean room. My stay was for 3 days and... More 

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Level Contributor
1 review
5 of 5 stars Reviewed May 29, 2015

My cousin and I recently just stayed here for six nights for our Los Angeles vacation. From the moment we arrived, everyone was so nice! There was no line when we walked into the hotel to check in. The hotel wasn't crowded at all. The interior of the hotel is absolutely beautiful. The staff greeted us so kindly when we... More 

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Lagos, Nigeria
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2015

Although an old hotel, good housekeeping and friendly staff means that you will enjoy a stay in this hotel. Room was clean and well kept and facilities were as one would expect in an hotel of this rating.

Was this review helpful? Yes 1
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