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All 322 Los Angeles hotels

InterContinental Los Angeles Century City

4.0 of 5 Hotel   |   2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel) (Westside)
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78%
Ranked #50 of 322 hotels in Los Angeles
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
Hema V
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868 people have reviewed this hotel

Traveler rating
    365
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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There are newer reviews for InterContinental Los Angeles Century City
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This hotel did not keep its facilities updated and clean. For the price we paid, we were very disappointed. Toilet was dirty and the sink was cracked. Housekeeping was slow to clean the room as well. Not likely to stay at this hotel in the future.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at InterContinental Los Angeles Century City, responded to this review

Dear Hema V, Thank you for the candid review. We take all feedback from our guests seriously as it helps us gauge what we are doing right and what we need to improve on. It is regrettable that the overall cleanliness of the hotel did not make for an exemplary hotel stay. We sincerely apologize for the shortcomings you have... More

Hilton Head, South Carolina
Top Contributor
68 reviews 68 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My overall rating of "Average" may be somewhat deceptive because they were some excellent features in the hotel, just not enough of them. The room was relatively small and poorly designed. For instance, if the bathroom door was not closed tightly and you tried to enter the room from the hall, the room door smashed into the bathroom door. We... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at InterContinental Los Angeles Century City, responded to this review

Dear Bearsfan23, Thank you for staying with us and for leaving a review of our property. I am very pleased to hear that you enjoyed our food selection and that you had a comfortable sleep. Please accept our sincerest apologies for any inconvenience the condition of your room and its amenities may have caused you. I have taken note of... More

Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The beautiful lobby hides old and dirty rooms and hallways. Rugs are desperately old and soiled both in the rooms and in the hallways; wallpaper is peeling, woodwork and door jambs are chipped and scratched. The registration desk personnel, particularly Malick, was cold and condescending. Overall, it is way overpriced. We, however, did like the concierge and the shuttle driver.

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at InterContinental Los Angeles Century City, responded to this review

Dear Polidori, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Sydney, Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 25, 2014

Nothing outstanding about this hotel. Rooms are clean but aging. Bed was good and sleep quality was good as the hotel is pretty quiet. Staff are mostly helpful. Location is OK but not much around Century City except for the shopping center. Was easy to get to Santa Monica and West Hollywood for touristing. Breakfast in the hotel was poor... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at InterContinental Los Angeles Century City, responded to this review

Dear CTZoom, We appreciate you taking the time to write us a review. It is great to know that you found the room comfortable and the location convenient. Your positive feedback regarding the helpful staff makes it all worth our efforts and we thank you for that. On the other hand, it is regrettable that the breakfast selections and restaurant... More

Coram, New York
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2014

Staying at the Intercontinental Los Angeles Century City was a wonderful experience. The rooms are nicely sized with a comfortable balcony. The staff is attentive and professional. We enjoyed a wonderful evening with friends at the hotel's lounge and restaurant. Food was tasty and prepared to order. The hotel's pool area is clean and comfortable.

Was this review helpful? Yes
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 22, 2014 via mobile

This hotel is clean, facilities are find, food is fine. It is however pretty much lacking in any character. You certainly won't go wrong here but everyone in the hotel looked more than a little bored!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at InterContinental Los Angeles Century City, responded to this review

Dear Tzial, Thank you for writing a review following your recent stay. It is nice to know that you found our hotel clean, and our facilities and food selections fine. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the... More

Al Khobar, Saudi Arabia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 22, 2014

I liked this hotel the rooms are big with nice view,the facilities are nice,the location is good close to the Fox studios also easy to find taxi or using the bus for visiting venice and santa Monica beach the breakfast for my standard needs improvement such as adding vegetables and more mediterranean like food.I suggest it as one of the... More

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Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 stars Reviewed June 22, 2014

Everything was up to my satisfaction Staff are professional, it was a unforgettable check-in experience with Miss. Linda at reception. Rooms are clean and bed is very comfortable very nice view Balcony secured place great location

Review collected in partnership with this hotel

Was this review helpful? Yes
Santa Barbara, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2014

The hotel and staff were superb! We were treated like royalty! We were there to attend/celebrate my daughter's graduation from UCLA. The rooms were perfect, along with the drinks in the lounge area. Car service was timely and check in and out very prompt. Will come here again and again.

Review collected in partnership with this hotel

Was this review helpful? Yes
San Francisco, California
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 19, 2014

This is a fine hotel, but for an Intercontinental property, I was surprised there was not any wifi in the room. There was a hard network connection, but if you have a MacBook Air or wifi iPad, you are out of luck. Also, the tv was really small for a business hotel: 32 inch flat panel. I am used to... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at InterContinental Los Angeles Century City, responded to this review

Dear Michael N, Thank you for writing a candid review. We are pleased to read that you liked the bathroom amenities. On the other hand, it is unfortunate that the WiFi connection was a let down and that the size of the TV was not to your liking. As a valued guest, please be assured that your feedback is highly... More

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Additional Information about InterContinental Los Angeles Century City

Address: 2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Los Angeles Century City 4*
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Also Known As:
Intercontinental Los Angeles Century City Hotel Los Angeles
Los Angeles Intercontinental

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#16 Luxury Hotel in Los Angeles #28 Family Hotel in Los Angeles #33 Romantic Hotel in Los Angeles #50 On the Beach Hotel in Los Angeles #57 Business Hotel in Los Angeles
Hotel Class
Official Description (provided by the hotel)
The InterContinental Los Angeles Century City is a taste of true Hollywood style. Our convenient Westside address is within walking distance of 20th Century Fox Studios, MGM Tower, Beverly Hills Rodeo Drive and upscale shopping at Westfield Century City. A quick drive will take you to the Getty Center, Los Angeles city centre, UCLA or the beach. ... more   less 
Number of rooms
363

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