was promised a room with 2 queen beds but ended up with 2 doubles. Arrived from a long flight at 12, the front desk said that our room will be ready for us at 1:30, at 3:00 it was still not finished. Key card hardly ever worked. Excellent maids except when they took away my contact lens case.. I was... More

The hotel is a little dated I'm afraid. Rooms are a nice size, with a separate bath and shower which I always prefer. It has a gym and smallish pool area. The rooms had old style light switches,door handles etc so you could tell it was probably an 80's style property. My room had some wall paper coming off the... More

Good location, next to Fox lot. Great for business trips. More

I checked in today and I'm already looking for another hotel to switch to. I've stayed here a few times and they do have a mix of rooms from great to zero stars. When I checked in they said they only had a few rooms left which means you're getting the worst - and I did. The room has very... More

I stayed here on 5 to 8 th nov 11 with my wife and daughter . With an international brand of intercontinental  this kind of service specially from front desk is not acceptable . To start with from the moment we entered and approach the front desk they refused to have a prior reservation for us even though we had... More

Stayed for a 3 night stay at the end of January 2012. As an RA i was upgraded to a very large Luxury Suite. A huge suite with large living room and huge bathroom. Very spectacular views of Santa Monica from the 5 different balconies! Service was excellent, from check-in (Suzie) to housekeeping, car driver, etc. The hotel is conveniently... More

Was there on 1/21/12 stayed there over night after watching Wicked. Very nice Hotel, safe and great location as one would expect from an Intercontinental Hotels. a 4star indeed. Was upgraded to a mini suite. I would have given it a 5 star except. for a couple several nit picking items. one, the remote control for the TV was not... More

Arrived at the hotel and upon check in the hotel was fully booked I was given a double bed room since I am the only one staying in the room. Came here for company conference and we had both breakfast and lunch at the hotel. Did not have time to take breakfast but lunch is good with salad, waiter serve... More

Beware - this hotel has all sorts shapes and sizes of rooms all for the same price so if you don't like your room, ask to see another one! Also it is much quieter on the side facing the mountains. Lastly i was there and the fire alarm went off - this hotel has NO plan to help advise, alert... More