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InterContinental Los Angeles Century City

4.0 of 5 2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
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#55 of 323 Hotels in Los Angeles
898 Reviews 4 of 5 stars
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Certificate of Excellence 2014
InterContinental Los Angeles Century City
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InterContinental Los Angeles Century City
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898 reviews from our community

Traveler rating
    374
    324
    142
    36
    22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Pickerington, Ohio
Top Contributor
74 reviews 74 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This property has very nicely appointed public areas. The lobby is quite impressive. Very nice and comfortable lobby bar area with great service - a nice place to sit and people watch while have a drink and appetizers. The dining area off of the lobby is comfortable. We only took advantage of the breakfast in this restaurant. The breakfast selection... More

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Highworth, United Kingdom
Top Contributor
85 reviews 85 reviews
50 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for 2 nights in September after driving in from Santa Monica. The hotel is large, modern and well maintained and well located for visiting the Beverly Hills area. Being an Ambassador Gold member we were upgraded to a suite upon arrival which overlooked the Hollywood sign in the distance. Our suite was large, clean and well appointed.... More

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1 review
3 of 5 stars Reviewed 1 week ago

I bought a gift card for the spa, the lady who did it was no good, it was as if she was just applying oil, no pressure at all and it was not Swedish massage. The only advice is they need to try it them self and see what people are paying money for. I would not do it again,... More

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Nottingham, United Kingdom
Top Contributor
108 reviews 108 reviews
82 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 1 week ago

Family and I stayed here 2 nights after jetting in from UK before heading out to Yosemite. We had a great stay from checking into to when we left. We had two rooms, both great, with good beds, linens, showers, et al. All the family used the gym, and found it good and accommodating for our needs. Personally I hit... More

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London, United Kingdom
Top Contributor
116 reviews 116 reviews
38 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here three times and it's good value for the area. It's not the most extravagant/plush, but for the money it has a lot to offer. - hotel common areas: the lobby here is great, the smell is amazing as you walk in. The bar area off of it vibrant, the reception area good. There is free coffee in... More

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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel in Sep 2014. Having stayed at quite a few different InterContinental hotels around the world, we were expecting the similar level of service & facilities to what you would typically find at these hotels, but to be honest - we were a little disappointed in some of the service we experienced. The... More

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Austin, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel a few times and each time I've noted that the staff and location are great but the rooms are worn. The bathroom of my hotel my last stay had the veneer pealing off of counter from constant exposure to moisture. Furniture was stained and had water marks from past heavy use.

Was this review helpful? Yes 4
Cannon Beach
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The lobby of this hotel is beautiful and very welcoming. My room was on the 8th floor, and although I felt like a rat in a maze getting there through the long windy hallway, the room was nice, clean, and spacious. Unfortunately there was a special event at the hotel and the one and only restaurant was closed which was... More

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San Francisco, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I selected this hotel since it was close to the location of my 35th High School Reunion venue in Beverly Hills. The hotel is beautifully decorated And an impressive open air valet area. The rooms are very large and I had a balcony. I give it 5 stars. Staff was pleasant and friendly.

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OperationsLAXHA, Dir of Room Ops at InterContinental Los Angeles Century City, responded to this review

Dear 1AKA_VS , Thank you for taking the time to give us your positive feedback! We are delighted to have been your Hotel of choice for your High School Reunion. The InterContinental takes great pride in delivering great service. We hope to have another opportunity to service you during your future travels. Sincerely, Dir of Room Operations More

Tustin, California
Top Contributor
69 reviews 69 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel shows signs of wear and tear for the luxury brand of IGH collections. Pulling up to the the hotel, the outside appearance is fine, the valet parking is fine and the lobby beautifully decorated with flowers and nice furnishings. Once you get to your room floors, the walls are scuffed up and beat up, the carpet is stained... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at InterContinental Los Angeles Century City, responded to this review

Dear Ann G, Thank you for taking the time to review our property. I am pleased to note that you liked the convenient location of our hotel and nice pool. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that... More

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Additional Information about InterContinental Los Angeles Century City

Address: 2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Los Angeles Century City 4*
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Also Known As:
Intercontinental Los Angeles Century City Hotel Los Angeles
Los Angeles Intercontinental

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