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InterContinental Los Angeles Century City

4.0 of 5 2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
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Certificate of Excellence 2014
InterContinental Los Angeles Century City
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InterContinental Los Angeles Century City
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1,023 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was quite impressed with the InterContinental LA. The hotel is beautiful with very nice rooms. Very business like but accommodating to a family of 4. Their valet service comes in very handy. A short drive to all sites. Would definitely stay there again if I am ever in LA

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Arrived before check-in time to a surly response from the Reception "Manager" on Sat 21st Feb so I did a little work then went for a stroll. Returned & ordered lunch in the Lobby; had advised phone number so I could be notified if a room would be available earlier than the 3pm advertised... No go, in fact no notification... More 

Was this review helpful? Yes 1
Kildeer, Illinois
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Why did they miss this one..... a dirty glass in the bathroom a very dirty one, after that you wonder did they cleaned the room properly... Otherwise everything was fine at the intercontinental standard. In addition this hotel is very quiet and i will recommend to take the breakfast included, because this is a very good one

Was this review helpful? Yes 1
Larkspur, California
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My twelve year old and I loved staying here within walking distance of the Westfield Shopping Center. What a great people watching spot in the food court area and excellent movie theaters. We did have a renovated room and thoroughly enjoyed the keurig coffee maker in the room. We did not use pool but looks like an excellent, large space... More 

Was this review helpful? Yes 1
Franklinville, New York
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel is clean, beautiful and love the balconies! They have a little store inside in case you forgot anything on your trip. The bar is lovely. We got a free upgrade when checking in. The view is great. It's a quiet area in the middle of two of the main streets in LA. Mall and rodeo drive is a... More 

Was this review helpful? Yes 1
Maynard, Massachusetts
Top Contributor
80 reviews 80 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I wanted to spend a special weekend away from our home but not too far from the city so we picked the Intercontinental Hotel and we were not disappointed. I had requested some special arrangements prior to our arrival and the staff was all over it. Everything was perfect. The staff was friendly and always smiling. it... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Our room is a notch above a 2 star motel, maybe! It is in bad, bad need of remodeling. The mirror has black spots and the tile grout is moldy looking. Sad and very disappointed at $260 per night. Horrible value.

Was this review helpful? Yes 2
InterContinentalLA, Executive Assistant at InterContinental Los Angeles Century City, responded to this review

Hello Manuela M, I sincerely appreciate your taking the time to post your review regarding your stay, however, I am sorry to learn that we did not exceed your expectations. I am very excited to tell you that we have begun a multi-million dollar room renovation project. This new look will now bring our product up to the quality of... More 

Eagle
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am very glad I pick the Intercontinental. We lucked out a got a room on the west side in one of the newly remodeled spaces. I had business on the 20th Century Fox lot and was thrilled to not have to move the car, just walk around the corner! The rooms are beautifully decorated, the fresh flower arrangements in... More 

Was this review helpful? Yes 1
InterContinentalLA, Executive Office at InterContinental Los Angeles Century City, responded to this review

Hello idahosandy, I am so please to hear how much you enjoyed your visit with us. Our newly remodeled rooms are indeed beautiful and I am glad that you were able to stay in one. Your review has placed us in a very positive light and I want to thank you for taking the time to post it. Hopefully your... More 

East Coast
Top Contributor
124 reviews 124 reviews
36 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had checked in late in the evening. Upon being taken to my room I noticed the old 80's style hallway and room I was given. Having read several reviews from Trip Advisor, I realized there were floors that had been renovated. I went to the front desk in the morning and was told the hotel was sold out for... More 

Was this review helpful? Yes 1
InterContinentalLA, Executive Office at InterContinental Los Angeles Century City, responded to this review

Greetings Traveler_2009, Firstly, thank you for posting such a positive review regarding your stay at InterContinental Los Angeles. As you mentioned only a portion of our rooms have been renovated and I am so pleased to hear that Tim Workman was able to work his magic and secure one of them for you. Compliments are especially welcome when we can... More 

New York
Top Contributor
100 reviews 100 reviews
93 hotel reviews
173 helpful votes 173 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Truth is I have NEVER given a 5 star review to a substantial chain hotel before this. The big Century City Intercontinental is not the kind of hotel I would normally like at all. I'm a small boutique hotel guy. BUT I LOVED THIS. The staff were lovely to the letter. The room was divine, mostly because of the airy... More 

Was this review helpful? Yes 2
InterContinentalLA, Executive Office at InterContinental Los Angeles Century City, responded to this review

Hello Fly_With_Kenny, WOW. Thank you for taking the time to post such a positive and enthusiastic review. We pride ourselves on giving individualized service while being able to offer the benefits of a large corporation. I am pleased to hear you will be returning to the property on future visits to LA and want to let you know about our... More 

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Additional Information about InterContinental Los Angeles Century City

Address: 2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Los Angeles Century City 4*
Number of rooms: 363
Reservation Options:
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Also Known As:
Intercontinental Los Angeles Century City Hotel Los Angeles
Los Angeles Intercontinental
Hotel Style:
#19 Luxury Hotel in Los Angeles
#22 Family Hotel in Los Angeles
#24 Romantic Hotel in Los Angeles
#61 Business Hotel in Los Angeles

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