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InterContinental Los Angeles Century City

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2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
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1 room 1 guest
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InterContinental Los Angeles Century City
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1,154 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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Singapore
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed today NEW

What we like about Intercontinental is that is high quality yet understated. This hotel was totally in keeping with that. Staff all good - especiall the excellent nothing-is-too-much-trouble concierge Andrew - property new and fresh, bedroom spacious, really nicely located for a walk to Beverley Hills, Rodeo Drive etc

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San Diego
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10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I book this hotel through hotwire and got a great deal. Our room was clean, large, and comfortable, centrally located (by car) and the view wasn't bad either. We took full advantage of the free town car on a restaurant trip to Spago. The only drawback was the town car was not available for our return trip... More 

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1 review
2 of 5 stars Reviewed 3 days ago NEW

Pulling up in Uber tonight I had high hopes. The hotel looked great. Then I got off the elevator on the 8th floor and immediately noticed this is a very dated hotel. Walls in hallway were scratched, base board beat up, carpet worn. Room was no better. It was clean but was no different than an old Sheraton. I would... More 

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Mombasa, Kenya
Level Contributor
156 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

great location. century city mall located close by. rooms are generous in size. large hotel. bathroom are spacious. plumbing problems in rooms. can hear the water flowing the the pipes. house keeping is not good. rooms were still dirty after being cleaned. gym is decent. breakfast in served in lobby restaurant. restaurant has stale smell. food in the restaurant is... More 

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Elk Grove, California
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65 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed 1 week ago

I just came back from a one-night stay and all in all if you are able to snag a renovated room, I think your stay will be fine. I reserved two double beds and tried to check-in early (which could not be accommodated and is understandable). I was pre-blocked a room and when I returned after check-in time, I found... More 

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OperationsLAXHA, Director of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear InstantNoodles, First, let me wish you a belated Happy Birthday! I'm so sorry we overlooked this detail. We love to recognize birthdays. Please view this as an isolated faux pas. We would love to make it up to you on your next visit with us. Thank you for bringing to our attention, there's room for improvement in explaining the... More 

new york
Level Contributor
128 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
2 of 5 stars Reviewed 1 week ago

Where do I start . . . Apparently some of the rooms have been recently refurbished, and it seems I was lucky enough to get one of these rooms. Well I'm not sure how they define "refurbished" -- but just take a look at my photos. Also, the lobby and pool area and outdoor lounge area are an abomination. For... More 

Was this review helpful? Yes 2
OperationsLAXHA, Director of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear rover28, Thank you for your recent feedback. We welcome all guests comments in an effort to improve any aspect of our product or services. It's feedback like yours that continues to motivate us to do more. This is how we learn, this is how we grow. I'm sorry to learn you weren't happy with the facilities, however happy you... More 

Phuket, Thailand
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Conveniently located for business or show biz is this great hotel. Spacious meeting rooms and friendly staff. And still has a glam Beverly Hills feel which is rarer these days of boutique and hip hotels.

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OperationsLAXHA, Director of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear MichaelRB2014, Thank you for taking the time to share with us your positive feedback. We are very happy to know we maintain the glam of Beverly Hills among many competing locations. Our location is referred to as an "Iconic Hideaway". It's centered perfectly to everything business or pleasure, yet secluded enough for tranquility away from the traffic of our... More 

Colonia, New Jersey, USA
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful stay at the Intercontinental. 5 star is a minimum. The location is really perfect - far enough away from the commercial side (read: annoying tourists) of LA but near enough to everything there is to see. Walking distance to a Rodeo Drive but the complimentary car service at the hotel is really a bonus (and the ride in their... More 

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OperationsLAXHA, Director of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear Maureen H, Thank you for your "First Class" review! This is exactly why we're passionate about what we do and the reason we continue to strive for excellence. Your comments will be shared with the team. We are so glad you enjoyed your stay and recognized the touch points that makes us stand out among our competitors: the only... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed for many years in the Beverley Hilton although this year decided not to duo the WA building works. Having been an old JW Marriott I wasn't sure what to expect, but I was blown away as I have relayed to IHG. Although the breakfast area could do with a renovation, the newly renovated rooms were lovely and... More 

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OperationsLAXHA, Director of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear Jayden S, We are happy to learn you were blown away and more importantly, that our staff was consistent, professional, and met all of your service needs. The level of service is truly what makes any great Hotel stand out. Thank you for the compliments on our renovated guestrooms. We are also currently in the design phase to begin... More 

Newport Beach California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at many hotels in the Los Angeles area on family visits. I usually prefer Santa Monica, but due to a conflict, I decided to stay in the Century City area on two occasions in the last couple of months. I stayed at this hotel twice and I am in love! First of all, its in a perfect location.... More 

Was this review helpful? Yes
OperationsLAXHA, Director of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear b0nniej0y, Yes, the views are to die for! We are so happy to have made a new loyal guest! Thank you for your awesome comments. They will be shared with the team. It's feedback like yours that continues to inspire us to strive to achieve excellence. Thanks for recognizing not only the Hotel and the team, but the serenity... More 

Hotel Review Summarization

What travelers say

  • Very nice(6)
  • Room service(6)
  • Rodeo drive(5)
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