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InterContinental Los Angeles Century City

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2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
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InterContinental Los Angeles Century City
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InterContinental Los Angeles Century City
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1,137 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Laguna Niguel, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stay here weekly on business. Every Tuesday night the valets and front desk staff welcome me back like a long lost friend. The rooms are beautiful - even the ones that have not yet been refurbished. Each room has it's own semi-private balcony. Beds are uber-comfy. Room-service food is great and staff is excellent. I would definitely recommend this... More 

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Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A special thank you to Elysia Doumbalian (Guest Relations), Andrew Pangle (Concierge), and the entire staff at the InterContinental Los Angeles Century City location. This was my 1st time visiting LA and the staff was very helpful with my many, many, many questions about What to Do, Where to Go, etc. The accommodations were wonderful; the lobby and ballrooms are... More 

Was this review helpful? Yes 1
Houston, TX
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very pleasant stay. Each room has a balcony! We were there for a wedding and it was stunning. The room was great, the pool and bar were nice. And when you walk in, you smell the gorgeous flower arrangements. The pizza at the bar was surprisingly good, but take the walk to Clementine's for breakfast. Yum! And the hotel is... More 

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atlanta
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited LA for my birthday in July and stayed at the InterContinental Century City. I was warmly greeted by the valets and front desk. I was lucky to have Jesse the bellman take me to my room. As we chatted he inquired about my stay and knew I was there for a week so when we got to my... More 

Was this review helpful? Yes 1
OperationsLAXHA, Director of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear atlbh_concierge, We love birthdays so we are overjoyed you selected us to celebrate with on your your birthday trip to Los Angeles! It's special moments like these that we want to create a lasting memory for years to come. For this reason, there is no surprise that colleagues as you mentioned Jesse and Andrew rose to the occasion! Thank... More 

Melbourne
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We cashed in some IHG points to finish off our trip with a little luxury and we were certainly impressed. Upgraded to a newly refurbished suite, we had a great view towards Santa Monica and the ocean. The bed is the best I've ever slept in, with a super comfy mattress and the softest sheets I've ever come across. It... More 

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OperationsLAXHA, Director of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear starcat20, Thank you for your "divine" feedback! We are happy to learn you were able to experience our newly renovated guestrooms and the amazing views we have to offer. Thank you for selecting the InterContinental Los Angeles on your visit to the area. As a loyal IHG guests, you know we take great pride in meeting and exceeding guests'... More 

Edmonton, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here two days prior to taking a cruise. This was the hotel that we got through the cruise line. Our room on the 9th floor was a good size and looked over Fox Studios and had panoramic views of Los Angeles. The room was clean and had a good sized bathroom. The room was very quiet. We did... More 

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OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear GDSAH, We are happy you were able to experience the InterContinental Hotel by partnering with your cruise line. What a wonderful way to start your vacation and take in the panoramic views. It means a lot to us, to know your room was spacious, comfortable, and quiet. Thank you for the positive feedback and recommendation to return. We anticipate... More 

Perth, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travelled with another adult plus a 9 and 14 year old. We had a king suite with fold out sofa bed for the children. The room was great with more than enough space for everyone and our luggage. The fridge and coffee maker were handy. We made the most of the free town car dropping us off and picking... More 

Was this review helpful? Yes 1
OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear lotsaluggage44, Wow! What a compliment, "A+ for Everything". Thank you very much for your positive and inspiring feedback. We are simply delighted to know you and your family enjoyed your stay. We know there are many choices in Los Angeles so we strive to always extend consistent and courteous service throughout the Hotel. Happy to know you were able... More 

Konya, Turkey
Level Contributor
110 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here twice recently, once on the way into the U.S., and once on the way home, and I was pleased, especially the second time. Both times, reception and concierge services were excellent. Breakfast, especially the berries and bacon, were just great. Each time, my room was big and renovated, and every room comes with a balcony so it's... More 

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OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear LarryJ917, Thank you for your recent stay not once, but twice! This is what we love to learn about our guests travels and experiences. We recognize our guests have choices, so we're overjoyed to meet and exceed your expectations. We love to learn our consistent efforts and attention to detail have paid off. Thank you Larry and we look... More 

Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Old worn rooms are definitely not what the pictures are of on their site! Apparently there are newly renovated rooms but we were not assigned one of those which is a bummer. We are here for a couple of days but am too tired to request a better room which is very unlike me. Just be warned when you book... More 

Was this review helpful? Yes 1
OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear RamengirlCA, Thank you for choosing the InterContinental Los Angeles Century City on your recent visit to the Los Angeles area. I'm very sorry you were disappointed in not receiving one of our renovated guestrooms. We are very excited about the anticipation of near completion. We have 3 remaining floors, scheduled for completion the end of December of this year.... More 

Tel Aviv, Israel
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel seems to be going through renovation. I stayed in one of the non-renovated rooms which was in a shameful state to say the least. dirty, torn drapes etc. I can only "hope" they chose to neglect touching up the room until the bigger renovation comes. The bed was a disaster !!! it was so soft I felt I'm... More 

Was this review helpful? Yes
OperationsLAXHA, Dir of Room Operations at InterContinental Los Angeles Century City, responded to this review

Dear Almeida_k2014, Your comments are important to us as we take all our guests feedback very seriously. On this visit I'm sorry you weren't able to experience one of our renovated rooms. We are near completion of our guestroom renovation with 3 remaining floors. We are scheduled for completion the end of December of this year. The timeliness of your... More 

Hotel Review Summarization

What travelers say

  • Very nice(6)
  • Room service(6)
  • Rodeo drive(5)
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