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InterContinental Los Angeles Century City

4.0 of 5 2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
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#56 of 323 Hotels in Los Angeles
904 Reviews 4 of 5 stars
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Certificate of Excellence 2014
InterContinental Los Angeles Century City
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InterContinental Los Angeles Century City
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904 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rio de Janeiro, RJ
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed Room 1625 King with Sundeck, last April. Avg daily rate $251. Charged $12 for upgrade to high floor. Avenue of the Stars: beautiful large Ave., few cars passing thru, no city buses. Very quiet place. Definitely need a car; $40 taxi ride to LAX. No Starbucks at the lobby; For that, walk 5 minutes to Hyatt, where there is... More

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Wilmington, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I have stayed at this property for over 25 years through one chain after another. I recently was so disappointed I actually sought out the manager, which I never do. I expressed my sadness that this place had never looked so bad. He agreed and told me that they were spending millions renovating over the next year or two. I... More

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Houston, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

I love this hotel! Being a native of Texas and use to the southern hospitality that we offer it was very refreshing to come to this hotel with such a remarkable staff! Im so upset that I didnt get the name of the valet guy but he was so nice and my wonderful experience started there from the doors being... More

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Ada, Michigan
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here many years ago when this property was a JW Marriott. A lot has happened since then. The lobby area is very nice and the valets are great! Fast very friendly service for dropping off or retrieving your car. I realize the rates are pretty good for the areA. However, I initially made the reservation for three nights;... More

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Pickerington, Ohio
Top Contributor
75 reviews 75 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property has very nicely appointed public areas. The lobby is quite impressive. Very nice and comfortable lobby bar area with great service - a nice place to sit and people watch while have a drink and appetizers. The dining area off of the lobby is comfortable. We only took advantage of the breakfast in this restaurant. The breakfast selection... More

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Highworth, United Kingdom
Top Contributor
87 reviews 87 reviews
52 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights in September after driving in from Santa Monica. The hotel is large, modern and well maintained and well located for visiting the Beverly Hills area. Being an Ambassador Gold member we were upgraded to a suite upon arrival which overlooked the Hollywood sign in the distance. Our suite was large, clean and well appointed.... More

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1 review
3 of 5 stars Reviewed 2 weeks ago

I bought a gift card for the spa, the lady who did it was no good, it was as if she was just applying oil, no pressure at all and it was not Swedish massage. The only advice is they need to try it them self and see what people are paying money for. I would not do it again,... More

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IHGCare, Guest Relations Manager at InterContinental Los Angeles Century City, responded to this review

Dear Eric F, Thank you for taking the time to post a review of our property. Please accept our deepest apologies for the issues you had encountered with the spa services. Rest assured that your comments will be looked into and take actions accordingly. We hope that you take the time to stop in for a visit soon to see... More

Nottingham, United Kingdom
Top Contributor
108 reviews 108 reviews
82 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Family and I stayed here 2 nights after jetting in from UK before heading out to Yosemite. We had a great stay from checking into to when we left. We had two rooms, both great, with good beds, linens, showers, et al. All the family used the gym, and found it good and accommodating for our needs. Personally I hit... More

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London, United Kingdom
Top Contributor
116 reviews 116 reviews
38 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed here three times and it's good value for the area. It's not the most extravagant/plush, but for the money it has a lot to offer. - hotel common areas: the lobby here is great, the smell is amazing as you walk in. The bar area off of it vibrant, the reception area good. There is free coffee in... More

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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at this hotel in Sep 2014. Having stayed at quite a few different InterContinental hotels around the world, we were expecting the similar level of service & facilities to what you would typically find at these hotels, but to be honest - we were a little disappointed in some of the service we experienced. The... More

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IHGCare, Guest Relations Manager at InterContinental Los Angeles Century City, responded to this review

Dear BenAndSherie, Thank you for your feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is lovely to hear you liked our location and found the rooms clean. However, we regret letting you down on some aspects of your stay. The feedback we receive from... More

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Additional Information about InterContinental Los Angeles Century City

Address: 2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Los Angeles Century City 4*
Number of rooms: 363
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Also Known As:
Intercontinental Los Angeles Century City Hotel Los Angeles
Los Angeles Intercontinental

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