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Comfort Inn & Suites Near Universal - N. Hollywood - Burbank

2.0 of 5
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6147 Lankershim Boulevard, North Hollywood, Los Angeles, CA 91606
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Comfort Inn & Suites Near Universal - N. Hollywood - Burbank
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Ranked #154 of 328 Hotels in Los Angeles
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4 of 5 stars reviewed 3 weeks ago
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100 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Diego, California
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this for one night stay because it was close to TPIR. The hotel price was 100.00 per night and the location was great, but, we had to change rooms twice. The first room had holes in the drywall large enough for rats to come in. The second room the front door did not lock. The front desk was... More 

Was this review helpful? Yes 1
Ciuniversal, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review

Dear Guest Thank you for taking the time for taking the survey. I have shared your thoughts with our Maintenance Department to recheck all rooms. We have just finished a complete upgrade of our guest rooms and our public space and are surprised to hear about the holes. They should not be any. Thank you for informing us and we... More 

Newark, California
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed here twice. First time was a 3 night stay in between Xmas and New Years 2014 and the Valentine Weekend 2015. We love the place. Front desk was very helpful, especially the night time attendant (I believe his name was Charles but I could be wrong.....he had a pony tail). But he has one of the best... More 

Was this review helpful? Yes 1
Ciuniversal, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Colorado
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 8, 2015 via mobile

This hotel is in excellent shape! Everything crisp and new! Great breakfast. More than adequate parking for L.A. Staff was friendly and helpful especially Alam and the 7-3 first shift desk clerks. We will definitely recommend the hotel to other persons we know travelling thru Burbank/ Los Angeles. Thanks. Other hotels could learn from how youre doing business!

Was this review helpful? Yes 3
Ciuniversal, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review

Thank you so much for the great review. We appreciate the great feeback. We are always trying our absolute best to have each and every one of our guests satisfied. Please keep us in mind in your future traveling plans and we will definitely take care of you and the family. More 

Wisconsin Rapids, Wisconsin
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 4, 2014

Stayed here on 10-31-14. Price was good. Breakfast was very good. Parking was very strange. Not enough room in the parking garage for all guests. Had to give front desk your keys so they could move your car to get another car out if needed. Hotel possibly just got a remodel. Had new carpet, new bedding, new dressers, etc. However,... More 

Was this review helpful? Yes 1
ciuniversal, Front Office Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review

Thank you for sharing your comments regarding your recent stay. We are happy that you had enjoy our free breakfast, remodel rooms and hallways we are still on the process of remodeling the front desk and breakfast area. we look forward to seeing you again soon during you next visit in North Hollywood. More 

Park City, Utah
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed December 2, 2014

This is a modest hotel that tries hard but suffers from a terrible location. It is quite far from Universal Studios, meaning you'll need a car to get to Universal or deal with Los Angeles public transport which means you'll need a car. The neighborhood is certifiably ghetto- our room faced a tire shop where late night drug deals are... More 

Was this review helpful? Yes 3
ciuniversal, Front Office Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review

Thank you for sharing your comments regarding your recent stay. We are happy that you enjoy your breakfast and reasonable price. We are about 3 1/2 miles from Universal Studios on the same street on Lankershim blvd we have very easy access going to the theme park with public transportation or taxi service. Again we would like to thank you... More 

Phoenix, Arizona
Top Contributor
112 reviews 112 reviews
35 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 17, 2014

The mid level hotels in LA are usually in worse shape than newer ones in a suburban setting. This one is crammed between an auto shop and welding place and then you have your usual big city homeless and traffic right outside the door. Some contruction also, but it wasn't a huge issue. The staff was nice and upgraded me... More 

Was this review helpful? Yes 1
ciuniversal, Front Office Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review

Dear Brad H. Thank you for sharing your feedback with us. We have shared your concerns about the TV channel with your maintenance staff, and sorry to hear your stay with us was not ideal. It is a very high priority to us to provide excellent service, and were glad to hear your experience with our staff was positive. We... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 3, 2014

If you are tight on budget but wants to stay in a very fine motel, ill recommend this place. Its not that expensive and just 12 mins away from universal studios. We rented a family room. They carried 1 master bed and 2 queen bed. 8 of us came here and we requested an extra rollover bed. Clean was so... More 

Was this review helpful? Yes 1
ciuniversal, Front Office Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review

Dear Lyka, Thank you for taking your time to write a review about your recent experience at our hotel. We are so happy that you enjoyed your stay and recommend our hotel. We hope to see you again in your next visit in Universal Studios Hollywood. More 

Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 11, 2014

Prior reviews show that significant renovations have been underway. Those continue. Each day (we stayed 5 nights) something new showed up in our room; lamps, lamp shades, tables. It was quite fun to see what was added each day. Staff was very attentive and helpful. Hotel was clean and convenient to where I wanted to be. Breakfast was plentiful and... More 

Was this review helpful? Yes 1
ciuniversal, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review

Dear Guest, Thank you for your review regarding your stay at Comfort Inn North Hollywood. We are delighted to hear about your experience. We are excited about our fresh upgraded guest rooms, and happy to hear you enjoyed the new look. We are anxious to complete the upgrade in a seam less fashion, as we strive to give our guest... More 

Bridgend
2 reviews
1 of 5 stars Reviewed September 3, 2014

Awful hotel, Dreadful facilities, terrible location, unhelpful staff, when we asked the receptionist about a site seeing tour they told us "no buses ever comes here". no bar. when I asked if I could get a drink the lady on reception told me to go to a burger king down the road or I could use the supermarket across the... More 

Was this review helpful? Yes
ciuniversal, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review

Dear Guest, Thank you for your response regarding your stay at the Comfort Inn & Suites. We are disappointed to hear we did not meet your expectations. Our staff goes through expensive property and franchise training and should not recommend our guests to remain in their rooms at all times. We apologize for any inconvenience. More 

Limassol, Cyprus
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 16, 2014

The hotel was clean and quiet the breakfast was always with in abundance.The room was very large and clean. We parked the car downstairs the parking was good. The only problem was the smell inside the hotel i don't know if it was only the period that we were staying or if is awlays like this.

Was this review helpful? Yes
ciuniversal, General Manager at Comfort Inn & Suites Near Universal - N. Hollywood - Burbank, responded to this review

Dear Guest. Thank you for your review regarding your stay with us. We are delighted to hear that the accommodation and services were adequate. We are in the process of renovation and are delighted and excited to inform that we are giving our guest rooms and public areas a new fresh upgrade with new carpet, furniture, artwork, etc. We apologize... More 

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