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Extended Stay America - Los Angeles - Northridge

2.5 of 5 Hotel   |   19325 Londelius St, Los Angeles, CA 91324 (North San Fernando Valley)
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Extended Stay America - Los Angeles - Northridge
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Ranked #182 of 323 Hotels in Los Angeles
A recent review
3 of 5 stars Reviewed June 11, 2014
Joseph H Greensboro, North Carolina
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44 reviews from our community

Traveler rating
    14
    11
    6
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    7
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11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
Newark, DE
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

If you liked living in a college dormitory, you'll love the Extended Stay America. It has everything you enjoyed about dorm living: threadbare carpets, formica desks, and that saggy mattress! You'll have the best of bathroom amenities (like toiletries and hair dryer) because you'll bring them yourself. And you won't have to worry about the maid disturbing you at inconvenient... More

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Greensboro, North Carolina
Senior Contributor
22 reviews 22 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 11, 2014

The title says it all. If you expect a cleaning service everyday you are at the hotel, you should lower your expectation. The room will be cleaned when you check in, but for the next few days, it will be left untouched. So just like at home, you will live the way you do in the room. I do think... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

The feedback provided in your review is much appreciated. We appreciate the kind comments about the location of our hotel and the services that we do provide; however, we apologize that the quality of our towels was below your expectations. I will be meeting with our housekeeping staff to ensure this issue is properly addressed. Our team is committed to... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 4, 2014 via mobile

I was really nit pleased with thus place. We stayed here dot my nephews graduation and he was graduating from csu Northridge. When we arrived there we got there at a about 2:00 p.m. and we were told the rooms were not ready and had to wait until 3:00 and the rooms will be ready. We went and got a... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

Thank you for providing us with details about your stay. Please accept our most sincere apologies for not having your room ready for early check-in and for the fire alarm going off during your stay. To prevent this from happening again, my team is focusing more on the timeliness of cleaning our rooms. The staff and I appreciate your comments,... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2014 via mobile

Room has it's own kitchen so we can cook ans save a little to eatout while we were staying. Great location and there are many restaurant located nearby and shopping is very close. Also it is not too far from freeway to Universal Studios and Hollywood.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

I appreciate you bringing your experience to our attention. Your comments in regards to the amenities our hotel had to offer and our location are much appreciated. To uphold our company's high standards, we will continue to provide great service moving forward. It would be our pleasure to have you stay with us again in the future. More

Doha, Qatar
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 24, 2014

everything was great , good location nice big clean room rode housekeeping staff ( one girl ) we was going to use the elevator but she had say you have to wait i will use it . grab breakfast is not that good

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

I appreciate you taking the time to write a review of our hotel. I'm glad that you enjoyed our location and your clean, spacious room during your visit with us. Still, I apologize that a member of our staff did not attend to your needs in a professional manner. As well, I am sorry that our grab-and-go breakfast did not... More

Los Angeles, California
1 review
5 of 5 stars Reviewed April 21, 2014

The staff at the Northridge Extended Stay were very nice and friendly! I would definitely stay here again if I get the chance. The rooms are very well kept and they were very clean too! You can tell the management does a good job taking care of their property!

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Manager_11525, Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

Edward - Thank you for posting a glowing review of your stay. I’m so pleased to hear that you enjoyed your time at our hotel and the service our staff provided. If you would like to provide any additional comments, please feel free to contact me directly at, nrd@extendedstay.com. We look forward to hosting you again in the future! More

Laguna Niguel, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2014

The staff at NRD Extended Stay is consistently pleasant & professional. They make every reasonable effort to insure that your stay is comfortable. The location is within walking distance of restaurants.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

New Richland, MN
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2014

We stayed 5 nights while we were visiting our daughter. The staff was very accommodating. Remember, it is an extended stay not luxury hotel. Anything we needed we asked the staff. They were helpful for necessities we forgot or didn't bring (ask for hair dryers, extra hangers). The hotel is located within walking distance of a convenience store, food market,... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

Thank you for providing us with details about your stay. I am glad that you enjoyed our accommodating staff and our convenient location. As well, it’s great to hear that you found your beds to be comfortable. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Thank you for choosing... More

la
Top Contributor
65 reviews 65 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 20, 2014

Had to stay somewhere local due to home renos. This place was near by. You need to ask for everything. towels, face cloths, dish towel, soap, shampoo etc. The rooms are the bare minimum. Beds are less than comfortable, sheets are cheap. Bath towels are lower quality than what I get the YMCA for a workout. No daily cleaning service.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry that our housekeeping policy, our grab-and-go breakfast, and the quality of your linens did not meet your expectations. As well, I apologize that you found your bed to be uncomfortable. The staff and I appreciate your comments, as it will only... More

encino, ca
Top Contributor
83 reviews 83 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 14, 2014

We paid around $90 for a king smoking room (by accident.) Room was clean, had a bed, stove fridge, tv, and iron. Air/Heat worked well in the room. Nothing really above average about the hotel, except for maybe the service, everyone was very friendly. Good area next to restaurants and mall.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

Adriana - I appreciate you taking the time to write a review of your experience with us. I am so glad that you enjoyed your clean room, all of the amenities that we had to offer, and our hotel's location. It would be our pleasure to have you stay with us again in the future to show you our positive... More

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Additional Information about Extended Stay America - Los Angeles - Northridge

Address: 19325 Londelius St, Los Angeles, CA 91324
Phone Number:
Location: United States > California > Los Angeles > North San Fernando Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Northridge 2.5*
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Also Known As:
Extended Stay America La/Northridge Hotel Los Angeles
Extended Stay Los Angeles
Los Angeles Extended Stay

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