We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 318 Los Angeles hotels

Extended Stay America - Los Angeles - Northridge

2.5 of 5 Hotel   |   19325 Londelius St, Los Angeles, CA 91324 (North San Fernando Valley)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Los Angeles - Northridge to your Saves list
Extended Stay America - Los Angeles - Northridge
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
56%
Ranked #189 of 318 hotels in Los Angeles
A recent review
4 of 5 stars Reviewed March 11, 2014
PABNewRichland_MN New Richland, MN
Write a Review

37 people have reviewed this hotel

Traveler rating
    11
    10
    5
    5
    6
See reviews for
8
7
2
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
New Richland, MN
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2014

We stayed 5 nights while we were visiting our daughter. The staff was very accommodating. Remember, it is an extended stay not luxury hotel. Anything we needed we asked the staff. They were helpful for necessities we forgot or didn't bring (ask for hair dryers, extra hangers). The hotel is located within walking distance of a convenience store, food market,... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

Thank you for providing us with details about your stay. I am glad that you enjoyed our accommodating staff and our convenient location. As well, it’s great to hear that you found your beds to be comfortable. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Thank you for choosing... More

la
Top Contributor
57 reviews 57 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 20, 2014

Had to stay somewhere local due to home renos. This place was near by. You need to ask for everything. towels, face cloths, dish towel, soap, shampoo etc. The rooms are the bare minimum. Beds are less than comfortable, sheets are cheap. Bath towels are lower quality than what I get the YMCA for a workout. No daily cleaning service.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry that our housekeeping policy, our grab-and-go breakfast, and the quality of your linens did not meet your expectations. As well, I apologize that you found your bed to be uncomfortable. The staff and I appreciate your comments, as it will only... More

encino, ca
Top Contributor
64 reviews 64 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 14, 2014

We paid around $90 for a king smoking room (by accident.) Room was clean, had a bed, stove fridge, tv, and iron. Air/Heat worked well in the room. Nothing really above average about the hotel, except for maybe the service, everyone was very friendly. Good area next to restaurants and mall.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

Adriana - I appreciate you taking the time to write a review of your experience with us. I am so glad that you enjoyed your clean room, all of the amenities that we had to offer, and our hotel's location. It would be our pleasure to have you stay with us again in the future to show you our positive... More

Livermore, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 29, 2014

Arrived to find our confirmed king non-smoking room was unavailable, however they could offer is a first floor queen smoking room! The front desk clerk said our credit card would not work after three tries due to their system being down, and told us to return to the desk in 30 mins. Again the system was down according to the... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

Beckie - I received a copy of your review, and wanted to take a moment to personally respond. The situations you described regarding the room type you reserved not being available, the wait time of your room, and the credit card issue are truly regrettable. We are very sorry for your experience. To ensure that these types of issues do... More

Santa Maria, California
1 review
5 of 5 stars Reviewed January 23, 2014 via mobile

This hotel is absolutely fine for the average traveler. I do not like nasty hotels in bad or noisy areas, this place was clean, spacious, attractive , decent clientele, not questionable at all. Staff was very sweet ( a smile goes a long way.. Hint hint to the complainers) we were visiting family in the area for the weekend, they... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

Thank you for taking the time to write a review of your stay. I am thrilled that you found our hotel to be clean, spacious and comfortable. As well, it is great to hear that our staff was friendly and accommodating during your stay with us. Customer service is a top priority of ours, so I am glad that we... More

London, United Kingdom
1 review
5 of 5 stars Reviewed January 14, 2014

We're a young couple from England, staying in Northridge from September to December 2013 due to work and family commitments. Before we arrived at Extended Stay America we were apprehensive, largely due to some of the reviews on here. However we couldn't have been happier. Firstly the rooms were spacious and clean, the maid services the room based on how... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

The feedback provided in your review is much appreciated. I am so glad to read your remarks about our hotel and staff. To uphold our company's high standards, we will continue to provide clean rooms and terrific customer service. It would be our pleasure to have you stay with us again in the future! More

Morgan Hill
Contributor
13 reviews 13 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 13, 2014

This was our first and last stay at ESA. Stayed only for one night. We arrived around noon and asked for an early check in if possible the clerk did not even bother looking on the computer and immediately said there's no room available. Yeah right, the parking lot is not even full. Anyway came back and asked to use... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

Hi there, I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we were unsuccessful to fulfill that mission. Your comments were reviewed by the staff, and we will be going over company procedures to make sure... More

Los Angeles, California
1 review
2 of 5 stars Reviewed December 20, 2013

I unfortunately stayed at this facility for 8 weeks while working night shift nearby. The facility was loud, the staff unfriendly, and my stay unpleasant. Do not disturb signs were ignored, showers sometimes cold (they have been "working to correct this" for MONTHS), and towels were hard to come by. Housekeeping comes once a week for long staying customers and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

Thank you for taking the time to write a review of your stay. I was disheartened to read that your room and our hotel overall did not meet your expectations. Please accept our apologies. In response, I am working with our housekeeping staff to deep clean your room and enhance our cleaning procedures moving forward. As well, I am reviewing... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 10, 2013 via mobile

I think ones health and hygene is the most important thing. I know these things happen but it wasnt pleasant very pleasant to wake up to bed bugs bite! Changed the room and sheets were full of woman hair. I was scratching all night. Terrible experience..

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Northridge, responded to this review

Your review for our hotel was recently brought to my attention. Please accept my sincere apologies for the level of cleanliness in your room. As this hotel's manager, I can assure you that I am reviewing our cleaning policies with our housekeeping staff and working with them to make improvements to our procedures. I am grateful for the feedback you... More

Cebu City, Philippines
1 review
4 of 5 stars Reviewed November 4, 2013

We are thankful that our friend, Bong and Gilda de los Santos, booked us in Extended Stay America in Northridge when we arrived in LA last Sept. 3, 2013. We were generally happy with our accommodation. It had the amenities we needed like a small kitchen and dining area, including coffee, and toiletries. We wish to stay in this hotel... More

Was this review helpful? Yes

Been to Extended Stay America - Los Angeles - Northridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Los Angeles - Northridge

Also Known As:
Extended Stay America La/Northridge Hotel Los Angeles
Extended Stay America La/Northridge Hotel
Extended Stay Los Angeles
Los Angeles Extended Stay
Extended Stay America La
Address: 19325 Londelius St, Los Angeles, CA 91324
Phone Number:
Location: United States > California > Los Angeles > North San Fernando Valley
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#189 On the Beach Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Northridge 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Extended Stay, Priceline, Booking.com, Travelocity, Orbitz, Tingo, TripOnline SA, Hotels.com, Agoda, Venere and Otel so you can book your Extended Stay America - Los Angeles - Northridge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Extended Stay America - Los Angeles - Northridge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.