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Comfort Inn - Los Angeles / West Sunset Blvd.

2.0 of 5
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2717 West Sunset Blvd., Los Angeles, CA 90026
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Comfort Inn - Los Angeles / West Sunset Blvd.
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Ranked #122 of 339 Hotels in Los Angeles
A recent review
4 of 5 stars reviewed 1 week ago
liz465 East London
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252 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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East London
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Newly renovated. Good Value for money. One of the best that I have stayed in. Friendly and helpful staff. Very knowledgeable about the area. They made our stay very comfortable. Went the extra mile to cater to our requests. This is in downtown LA. Looked a bit unsafe. But surprisingly turned out to be very convenient. We left our vehicle... More 

Was this review helpful? Yes 1
zapatamagaly, Front Office Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review

Dear Valued Guest, We are glad to hear such positive feedback from all our guest. We are a small hotel conveniently close to both Hollywood and Downtown Los Angeles. We have a lot of restaurant varieties near the hotel itself walking distance that makes it convenient to all our guest who aren't driving. Once again thank you for taking the... More 

Melbourne, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived from Australia after a long flight. Prior to arriving I found it difficult to find a contact email to enquire about check in and whether we could check in early as we were due to arrive early morning. We arrived around 10.30 in the morning and were told our room wouldn't be ready until 1.30. This was fine,... More 

Was this review helpful? Yes
zapatamagaly, General Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review

Dear Valued Guest, I would like to express my deepest apologies for the rude treatment you received from one of our front desk clerks. Our customer support service is designed to alleviate customer frustration, not add to it. When a problem of this nature occurs, we want to know about it. Thank you for bringing it to our attention. Thank... More 

Italy
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Pros: hotel very near to Hollywood Blvd and perfect if you're on a budget. Cons: morning breakfast not so great, ate there only first two mornings than preferred to go to the 7 eleven across the street. I think that says it all. If you're looking for an affordable place to stay the night close to centre but with no... More 

Was this review helpful? Yes 2
zapatamagaly, General Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review

Dear Valued Guest, Thank you for taking the time to review us on your recent trip to Los Angeles. Your feedback is very important to us in order to continuously provide superior service to all our guest. We are glad to hear that we accommodated your needs during your stay with us and hope you stay with us in the... More 

Coventry, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed June 3, 2015

We stayed one night which was enough as the area was not particularly good and did not give us a good impression of LA. We went to Holywood by local bus which was an experience and took over 30 mins. Breakfast area cramped

Was this review helpful? Yes
zapatamagaly, Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review

sorry for the inconvience on your stay we appreciate your concern will thank u for the survey. More 

Palmerston North, New Zealand
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 2, 2015

We didn't think too much when we arrived judging the area and immediate surroundings but turned out to be fine. We arrived early so they stored our bags and gave recommendation of where to go find some lunch. Every person we encountered as this hotel was very friendly and helpful. Breakfast was good, plenty of options were available. A short... More 

Was this review helpful? Yes 2
zapatamagaly, Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review

we appreciate your time on the survey More 

Level Contributor
148 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 29, 2015

Stayed at this hotel awhile back. It was very nice. If I remember correctly, they were completing a small project. It was not a good location for me because I had to drive to USC while I was there everyday. However, the hotel was great!

Was this review helpful? Yes
zapatamagaly, Front Office Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review

Dear Valued Guest, Thank you for taking the time review our location on your recent trip to Los Angeles. We are currently in the final stage of our renovation process and working to update our furniture. Allow me to apologize on behalf of our entire team for failing to exceed your expectations. Your feedback is very important to us to... More 

1 review
5 of 5 stars Reviewed May 26, 2015

Clean, comfortable, good breakfast and very friendly staff! I recommend staying here. We will definitely be back. Close drive to Universal studios and Hollywood. So it's very convenient. Clean and up to date. The property seems to be very secure with cameras placed all over.

Was this review helpful? Yes
zapatamagaly, Front Office Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review

Dear Valued Guest, Thank you for taking the time to review us on your recent trip to Los Angeles. Your feedback is very important to us in order to continue to provide superior service to you and future guest. We hope to see you soon! Thank you Management Comfort Inn Hotel 213 413 8222 More 

Memphis, Tennessee
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 20, 2015 via mobile

okay first they charge my credit card before I even have a chance to get there. I was supposed to have until 7pm the morning following the first night of my reservation. They called and told me if i didnt pay in advance they were going to cancel my reservation. the door to the room had a small big gap... More 

Was this review helpful? Yes 1
zapatamagaly, Front Office Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review

Dear Valued Guest, Thank you for taking the time to review our location on your recent trip to Los Angeles. Allow me to apologize on behalf of our entire team for failing to exceed your expectations about our location. Allow me to clarify on credit card charges; In order to ensure the room for the night we need to pre... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 20, 2015

The room was fine. The staff lied to me about having an extra bed available. So when I checked in, I was told they didn't have one. They also lied when I asked if someone could check in for me since her flight arrived 4hours prior to mine. They told me all she needed was the reservation number, but when... More 

Was this review helpful? Yes 1
zapatamagaly, Front Office Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review

Dear Valued Guest, Thank you for taking the time to review our location on your recent trip to Los Angeles. Let me apologize on behalf of our entire team for failing to exceed your expectations. Allow me to clarify on request for roll away beds. Unfortunately, we have a limited amount of additional roll away beds and we can not... More 

Westerville, Ohio
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 16, 2015

The only reason this gets a four is it isn't near any landmarks if you want to walk. Luckily we rented a car. It's near the major freeways and major landmarks. The room itself was clean, no problems with the air conditioner. I will say we had a bug living in our light above the sink and while we called... More 

Was this review helpful? Yes
zapatamagaly, Manager at Comfort Inn - Los Angeles / West Sunset Blvd., responded to this review

Thank you for your response and staying with us... More 

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