We just received a copy of your review of your most recent stay with us in Woodland Hills. We appreciate the the kind words regarding the cleanliness of the hotel. Again, thank you so much for the positive review. We look forward to welcoming you back next time you are in Woodland Hills. More

Thank you for taking the time to write a review of your most recent stay with us. We're thrilled that you found the room to be clean and the bed comfy during your stay. Again, thank you for taking the time to write a review of your stay. We hope to see you again next time you are in Woodland... More

We received your review and wanted to take time to respond back with an apology for the service issues you experienced during your stay. Your comments will be addressed and we encourage you to give us another opportunity to make it right. If you would like to discuss this matter further, I can be reached at lwh@extendedstay.com . Thanks again. More

We received your review and wanted to take a minute to thank you and to let you know how sorry we are that this happened to you. Your review states tha you stayed in April. Since then we have completed some upgrades and have another larger upgrade in the next few months. We hope that you will give us another... More

Thanks you for taking the time to post a review. I was sorry to hear about your mixed experience of service at the hoteland apologize for this. We try our best to address your remarks like these and will be bringing it to the staff attention. I hope that you will give us another opporunity to make it right and... More

Thank you so very much for your glowing review of Extended Stay America Los Angeles - Woodland Hills. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay... More

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Los Angeles - Woodland Hills. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that... More

Thank you so very much for your glowing review of Extended Stay America Los Angeles - Woodland Hills. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Please know that we would be thrilled... More

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that your expectations were not met. In response to your feedback, I am addressing the issues with the team. We continually work to improve our hotel, and take these comments very seriously. I invite you to contact me at... More