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Extended Stay America - Los Angeles - Woodland Hills

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20205 Ventura Boulevard, Los Angeles, CA 91364
Extended Stay America - Los Angeles - Woodland Hills
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Ranked #233 of 328 Hotels in Los Angeles
A recent review
5 of 5 stars Reviewed December 8, 2014
Billsmith61313
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64 reviews from our community

Traveler rating
    22
    9
    7
    4
    22
See reviews for
7
5
12
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Phoenix, Arizona
1 review
2 of 5 stars Reviewed 1 week ago NEW

I had high hopes when booking this hotel. I needed a property close to Northridge, and the price seemed right. However, this hotel needs to make *several* improvements in order to live up to its promise. First off, the front-desk staff needs to be retrained. The young man at the front desk upon check-in didn't have what I would call... More 

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Los Angeles, CA
Top Contributor
54 reviews 54 reviews
33 hotel reviews
85 helpful votes 85 helpful votes
1 of 5 stars Reviewed 1 week ago

I made the GRAND mistake of not reading the reviews here before booking. If you're looking for something out of a Tim Burton nightmare, here it is! Upon arrival I was greeted by a barking Rotweiller straight out of the movie "The Omen" Then there were midgets and tall people with no teeth. The place is as advertised. About as... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

The service at this extended was horrible and the cleanliness was a complete fail. The sheets on my bed were clearly unwashed from the guest before me and every surface felt unwashed. They were under staffed and had low standards of customer service. Don't go here!! For a few extra dollars I stayed at the Marriott in the area the... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

Great location. Awesome staff. Best value for your dollar. The location is right on Ventura in Woodland Hills, walking distance to a grocery, banks, restaurants, nail saloon, target, in & out, and Starbucks. It is a safe walk! Good neiborhood.

Was this review helpful? Yes 1
Honolulu, Hawaii, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 19, 2014

I really appreciate the ability to do some light cooking on a short stay away. I spent several nights here and was happy to have things go smoothly. The room was clean and when I requested kitchen supplies, they were brought up quickly. Reyna was kind, efficient, and helpful at the front desk. I wanted this location to be close... More 

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Woodland Hills, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay with us. I am proud of my team for providing you with GREAT guest service. I am glad to read that you were pleased with your kitchen during your stay. We always strive to provide our guests with the... More 

Atlanta, Georgia
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 25, 2014

I was PUT in this hotel for a dance job i had to do in LA.The hotel wasn't clean at all and the water in out room wouldn't get hot.They told us that they had been having problems with the water.So we pretty much had to deal with it for about 3 days.I stayed here for the longest 2 and... More 

Was this review helpful? Yes 1
San Luis Obispo, California
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 28, 2014

Checked in late in evening and received my requested room on the ground floor (I didn't want to have to deal with any stairs) for my one evening stay. Both then and in the morning, counter clerks were cordial and welcoming. I found the room very pleasant in decor and layout. The room had a couple of maintenance issues (such... More 

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Woodland Hills, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know that there were some maintenance issues in your room. I have met with our maintenance staff to ensure these issues have been addressed. We are sorry for these issues; however, we are happy to read that we provided you with great... More 

Olympia, Washington
Top Contributor
81 reviews 81 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed September 16, 2014

First let me say that the concept is a good one. We save a lot of money getting a room with cooking facilities. However, this place failed on several levels. On their web site, in red, it states that all the rooms are recently renovated. Really? The pictures I have supplied say otherwise. Mold, bedding falling apart, pillow stains, lamps... More 

Was this review helpful? Yes 1
Miami, Florida
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 26, 2014

This was the only hotel available in Woodland Hills, so it was this or sleeping on a park bench - I wish I had chosen the latter. My colleague and I experienced all of the horrors that others had previously, dirty bed linen, missing or dirty towels. I slept on the chair in my room as it seemed to be... More 

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Denver, Colorado
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 23, 2014

I am here for a long time. The room said non-smoking, but all the cigarette butts said different. So did the sheets that had cigarette burns in them. The tub was not cleaned. Hair on the wall, and still after the one weekly cleaning there was? Also, there is a picture of a guest here enjoying cooking over a home... More 

Was this review helpful? Yes 3
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