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All 323 Los Angeles hotels

Extended Stay America - Los Angeles - Woodland Hills

2.5 of 5 Hotel   |   20205 Ventura Boulevard, Los Angeles, CA 91364
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Extended Stay America - Los Angeles - Woodland Hills
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Ranked #212 of 323 hotels in Los Angeles
A recent review
5 of 5 stars Reviewed May 28, 2014
john r Los Angeles, California
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  • Reviews (55)
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55 people have reviewed this hotel

Traveler rating
    21
    9
    5
    3
    17
See reviews for
7
4
10
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I am here for a long time. The room said non-smoking, but all the cigarette butts said different. So did the sheets that had cigarette burns in them. The tub was not cleaned. Hair on the wall, and still after the one weekly cleaning there was? Also, there is a picture of a guest here enjoying cooking over a home... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I requested a room on the main floor near an exit to accommodate taking my dogs in and out so they of course put me on the 3rd floor in the middle of the hallway. Good start to my stay. It only got worse. They make you carry your own box of kitchen stuff? Unbelievable! The hallways and stairwells were... More

Was this review helpful? Yes 3
Chino Hills, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 17, 2014

Don't stay here! I booked a room for my daughter so she could go to a job interview. They gave her a smoking room (reserved non-smoking) which had one towel, dirty linens, broken outlets, broken frig, no blow dryer, broken iron, no shampoo, no conditioner, etc. The front desk was unresponsive. I will never use Extended Stay America again! It... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Los Angeles - Woodland Hills, responded to this review

Timothy - We read you review and would like to take a moment to personally respond. The situation you described regarding the state of your daughter's room is truly regrettable. We are very sorry for your experience. We will be working with our housekeeping staff to ensure every room is cleaned and stocked properly. We will also review your feedback... More

Belle Mead, New Jersey
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 20, 2014

The rooms are dirty, especially the carpet, it has got dirty spots all over the room. The toilet does not have an exhaust. The receptionist says that the entire hotel does not have exhausts in the toilets. The hotel provides utensils which have dirty spots all over. Over all this is the worst place i have stayed. The dustbin was... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Los Angeles - Woodland Hills, responded to this review

Thank you for your recent review of your stay. I am so disappointed that your room was not up to our standards. Please accept my apology. As this hotel’s manager, I can assure you that I have met with our staff to review our cleaning standards and procedures to ensure your experience is not repeated. Thank you very much for... More

Murrieta, California, United States
1 review
1 of 5 stars Reviewed June 17, 2014 via mobile

Booked a king suite over a month in advance and when I arrived they gave me a queen and told me a king was not available... yet my friend, who booked days later than I did, got his king suite. There were no towels or soap in my room (and the towel situation was the same for many of us... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Woodland Hills, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home and I am disappointed to hear that your stay did not meet your expectations. We strive to provide exemplary service and a home away from home for all of our guests and would like you to know that we have... More

Kitty Hawk, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 7, 2014

We have stayed several days and each day has a different unpleasant odor in the elevator and hallways. There are no drink cups (even in the bathroom) unless you request a cookware pack. The towels are very coarse. Our bathtub had a drip that was not fixed in spite of multiple requests for maintenance. The "on the go" breakfast was... More

Was this review helpful? Yes 1
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2014

ESA has a full kitchenette in each suite and a 60 day agreement that reduces the daily rate to one that is well below a Travel Lodge. The manager Shanena is excellent. I definitely recommend this ESA.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Woodland Hills, responded to this review

Thank you for taking the time to write a review of your stay. I am so pleased to know that you enjoyed your stay with us. We try to make our guest feel during their stay that ESA is their home away from home and I am glad that we were able to accomplish that with you. Once more, thank... More

Chatsworth
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

The hotel could be a great place to stay if it corrected some very fixable flaws. There is virtually no security. Side doors are open with nobody to check people coming and going. How can they tell if somebody belongs in the building or not? The hotel promises that your room is scheduled for cleaning every 7 days if staying... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Woodland Hills, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was less than pleasant. I was very upset to hear that your housekeeping schedule was sporadic, and that items in your room did not work properly. I want to assure you... More

Moscow, Russia
1 review
5 of 5 stars Reviewed May 21, 2014

All the stuff (local restaurants, Target, Ralphs etc) was in a walking distance from the location. Room was clean, no issues with kitchenette and bathroom as it was told in other reports. Will definitely choose the hotel again once I'll be back in LA.

Was this review helpful? Yes
Austin, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 16, 2014

This facility is awful. Both the room and public areas smell like smoke and the room and public areas were rundown and dirty. The front desk employees were doing the best they could under the circumstances.

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Los Angeles - Woodland Hills, responded to this review

Thank you for your recent review of your stay. Please accept our sincerest apologies for the odors and the level of cleanliness in your room. In response to your feedback, I am working with the staff to improve our cleaning procedures to ensure your experience is not repeated. If you would like to provide any additional feedback, please feel free... More

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Additional Information about Extended Stay America - Los Angeles - Woodland Hills

Address: 20205 Ventura Boulevard, Los Angeles, CA 91364
Phone Number:
Location: United States > California > Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Woodland Hills 2.5*
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Also Known As:
Extended Stay America Los Angeles / Woodland Hills Hotel Los Angeles
Los Angeles Extended Stay
Extended Stay Los Angeles

9 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
146

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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