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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate

#189 of 339 Hotels in Los Angeles
GreenLeadersPlatinum level
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6225 W. Century Blvd., Los Angeles, CA 90045 (Formerly Radisson Hotel at Los Angeles Airport)
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1 room 1 guest
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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate
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2,067 Reviews from our TripAdvisor Community

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Traveler rating
    240
    652
    608
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    254
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
  • All months
    (2067)
  • Mar-May only
    (510)
  • Jun-Aug only
    (649)
  • Sep-Nov only
    (468)
  • Dec-Feb only
    (440)
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There are newer reviews for The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate
See the most recent reviews
Naples, FL
Level Contributor
137 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location and the room was very nice. They gave us a late checkout 1pm and we could not believe how quiet the room was despite giant planes right out the window. The hotel is being refurbished but our room was fine and comfortable. There are lots of hotels around but not many restaurants except what the hotels offer. We... More 

Was this review helpful? Yes 1
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Ceg51, Thank you for taking the time to write a review as this does provide us with information to better serve you. We are delighted to know that you enjoyed your stay with us and were able to enjoy the nice quiet rooms that we offer. We are pleased to report that we have begun our $57 million renovation... More 

Phnom Penh, Cambodia
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This property is old; the staff - Brenda, a night manager, was not very accommodating after a mistake she made; I was directed all over the place for a park and fly package and ultimately ended up paying for the room and then for the parking in the off site parking garage. All could have been addressed, but the manager... More 

Was this review helpful? Yes 1
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Hello Teresa K, Thank you for taking the time to write a guest review as it provides us the feedback needed to better serve our guests. We would like to offer our sincerest of apologies for the confusion and difficulty in regards to the parking situation. We offer several parking options to best accommodate our guests, including the park and... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here recently before a trip to Hawaii and then again on the way home. Got there early on the way out so took a bus they offer for hotel guests down to Manhattan Beach and surround area, and also stops at a shopping center - about 7/8 stops overall. Great benefit for guests! Also in walking distance to an... More 

Was this review helpful? Yes
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear 204virginiad, Thank you for taking the time to write a review as this does provide us with the information that we need to better serve each guest. We are delighted to know that you enjoyed your stay with us as well as were able to take advantage of the shuttles to Manhattan Beach and the complimentary shuttle to the... More 

Dallas, TX
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There is a lot of renovation going on at this hotel. I got an old looking room on 7th floor with some dirt showing on top of furniture. That tells me it has not been used for a while. Due to outdoor swimming pool remodeling, the windows glass is full of dirt and hard to see outside. No free parking,... More 

Was this review helpful? Yes 1
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear hdao5557, Thank you for taking the time to write a review as this does provide us with information to better serve our guests. We would like to extend our most sincere apology for the inconveniences that you faced during your stay. I can assure you that we strive to ensure that each guest experience is most memorable and are... More 

AZ, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

We were given card keys to a room that is already occupied by other guest. We went through a 13 hour flight, checked in at around 1 AM, tired, and having to solve the issue of not being able to enter the room that is already occupied.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Budana Pratama P, Thank you for taking the time to write a review as this does provide us with the information that we need to better serve our guests. We would like to offer our most sincere apologies for the inconveniences that you faced during your stay. Please reach out to me at your earliest convenience as I would... More 

MONTPELLIER
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What do we ask to this hotel ? To be well located and comfortable, so it's a Yes ! Close by feet of the Terminal 1 (5 min), it offers large standard rooms. You don't search the charm only the practicality, it will be what you need.

Was this review helpful? Yes
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Lo_ATW, Thank you for writing a review as this does provide us with the information to better serve you. We are delighted that you enjoyed the proximity of the hotel to LAX and are very happy to know that you enjoyed your stay. We are pleased to report that we have begun our $57 million renovation that will cover... More 

Fort Lauderdale, Florida
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am an executive Platinum with Hyatt and love there properties. Last night I stayed at the Andaz on Sunset Blvd. IWhen I checked in, I was not aware the property was undergoing renovation, which it surely needs! The public spaces are dated. My room was both tiny and filled with furniture and art you would expect from the 80s.... More 

Was this review helpful? Yes 2
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear 1948Steven, Thank you for taking the time to write a review as this does provide us with the information that we need to better serve you. We would like to extend our most sincere apologies for the inconveniences that you experienced during your stay. While it is true that we are not yet a complete Hyatt property I can... More 

Temple Hills, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Hotel should close during renovations due to unsanitary and unsafe. The check in staff was not welcoming nor smiling when greeted. The guest room wallpaper was torn next entry guest room door. When showing the ceiling almost fell down with water and it leak to my head.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Patina C., Thank you for taking the time to write a review as this does provide us with the information that we need to better serve you. We would like to extend our most sincere apologies for the inconveniences you faced during your stay with us as this is certainly not the standard that we hold ourselves to. Please... More 

Bangkok, Thailand
Level Contributor
85 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel provides what a traveller needs for a one night good rest before commencing the next leg in his / her travel itinerary.......close to LA Airport,free and reliable shuttle bus service from airport to hotel v.v.helpful staff and a sound sleep. Although the hotel is located next to a busy highway,it was "sound proof" as the windows were double... More 

Was this review helpful? Yes
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Chan_pup, Thank you for taking the time to complete a review as this does provide the information that we need to better serve our guests. We are delighted to hear that your experience with us was great as we do take pride in ensuring that each guest experience is truly memorable. We are pleased to report that we have... More 

Grove City, Ohio
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had the opportunity to stay here on a Tuesday and Thursday night. The hotel is undergoing a renovation to be changed over to a Hyatt. The hotel accommodations are fine. The beds have been changed over to the new Hyatt beds and VERY comfortable. The other amenities were decent. But in need of updating. One outlet under the desk... More 

Was this review helpful? Yes 2
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear FUL-QWVR, Thank you for taking the time to write a review as this provides us with information to better serve our guests. We would like to offer our most sincere apology for the inconveniences that you faced during your second stay with us. These concerns will certainly be addressed with the proper departments and again do deeply apologize for... More 

Hotel Review Summarization

What travelers say

  • Sleep number bed(17)
  • Valet parking(8)
  • Free shuttle(7)
  • Very nice(5)
  • Next morning(4)
  • Friendly and helpful(3)
  • Night stay(3)
  • Rooms are clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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