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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate

#181 of 340 Hotels in Los Angeles
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6225 W. Century Blvd., Los Angeles, CA 90045 (Formerly Radisson Hotel at Los Angeles Airport)
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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate
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1,979 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (312)
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English first
  • All months
    (1979)
  • Mar-May only
    (510)
  • Jun-Aug only
    (568)
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    (461)
  • Dec-Feb only
    (440)
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Victoria, Canada
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

We had an early flight from LAX and decided it would be best to go to a hotel near the airport the night before. We have used Hyatt hotels before so thought this would be a good hotel. When we arrived there was a line at the desk. It moved very slowly and when it was our turn, the person... More 

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Liz: Thank you for taking the time to complete a review on Trip Advisor! On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience at this hotel with our current hotel condition prior our future renovations. Our hotel is currently going through the transition to... More 

Belen, New Mexico
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The hotel was a bit run down but in the middle of a remodel. Pool closed for remodel. The hotel itself is not by far the best we have stayed. However, they are remodeling. Short shuttle ride from airport makes it very convenient. The staff made it worth our stay!!!!!! Very friendly and very courteous!! For this reason we would... More 

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Pam: Thank you for your review! It is always great to hear our guests feel welcomed and enjoy a 5-star experience at our hotel! Your compliment is much appreciated and we look forward to see you come back and visit us again in the near future! Thank you for your business and we hope to see you again when... More 

Sacramento, United States
2 of 5 stars Reviewed 2 days ago NEW

If you are expecting what you usually experienced at other Hyatt facilities, you aren't getting those services here. My check-in process took close to 30 minutes due to staff couldn't solve problems for customers in front of me. Room is nothiing like any of the Hyatt Place, House, Regency, etc. I believe it was a Radison hotel but we paid... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Sangsang: Thank you for taking the time to complete a review on Trip Advisor! On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience at this hotel with our current hotel condition prior our future renovations. Our hotel is currently going through the transition to... More 

Travelers are raving about these Los Angeles hotels

Geelong, Victoria AUSTRALIA
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I hate writing bad reviews, and had I only rated this hotel on our experience on the day we checked out it would have received a higher rating. Unfortunately our check in experience makes it impossible for me to rate this hotel any higher than terrible. We arrived at 1am LA time, 3am the time zone we had arrived from... More 

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Thank you for taking the time to complete a review on Expedia! On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience at this hotel. We will be undergoing an extensive $57 million dollar renovation, the hotel rebrand and renovation plans include a major transformation of... More 

Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We were on 2week honeymoon in the West Coast and stayed for 1N at this hotel which inevitably turned out to be the worst accommodation in our trip. After an evening flight, we arrived at close to midnight for check-in. After check-in it was well after midnight, we went into our room, the lights were faulty and the lamps in... More 

Was this review helpful? Yes 1
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Lisa: Thank you for taking the time to complete our HySat guest satisfaction survey. On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience at this hotel. We will be undergoing an extensive $57 million dollar renovation, the hotel rebrand and renovation plans include a... More 

Odenton, Maryland
1 of 5 stars Reviewed 4 days ago NEW

I once stayed at an Indiana Days Inn where the carpeting was perpetually damp, the room humid, and the breakfast buffet a cornucopia of white bread and canned fruit cocktail. That place - since demolished - was a five-star hotel compared to the Concourse. Regardless of how long you plan to stay in Los Angeles, avoid this hotel. If you... More 

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Bruce: Thank you for taking the time to complete a review on Expedia! On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience at this hotel. We will be undergoing an extensive $57 million dollar renovation, the hotel rebrand and renovation plans include a major... More 

Kuala Lumpur, Malaysia
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

there is free shuttle from the airport to this hotel. the room is quite big but there is no separate basin besides the one in the bathroom. Anyway, I think it is just for a short transit. Not for tourist visiting los angeles for a few days. we landed at night and was going to take off the next morning.... More 

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Thank you for your review! It is always great to hear our guests feel welcomed and enjoy a 4-star experience at our hotel! Your compliment is much appreciated and we look forward to see you come back and visit us again in the near future! Thank you for your business and we hope to see you again when your travels... More 

Anand, India
Level Contributor
76 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is close to LAX, which is advantageous. However, otherwise its overall experience was below expectations for me. The hotel's valet parking is charged at 30 $ per night, very high. The room and bath area are moderately sized, but clean. The room lacks a safe vault. They have a swimming pool, we did not use, but was nice.... More 

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Vijay: Thank you for taking the time to complete a review on Trip Advisor! On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience at this hotel with our current hotel condition prior our future renovations. Our hotel is currently going through the transition to... More 

Portland, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

The room was fine, facility in good condition, but the pipes in the bathroom made a noise that sounded like a child screaming about every 3-5 minutes. The good news is that the noise of the a/c unit when on drown out the noise of the bathroom......

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Thank you for taking the time to complete a review on Trip Advisor! On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience at this hotel with our current hotel condition prior our future renovations. Our hotel is currently going through the transition to meet all... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I chose to stay at this hotel largely because of the close proximity to the airport. Fail! After one day of staying in the hotel our room was NOT cleaned. This was no fun to return to after a long day of activities at Disneyland. I also discovered the pool was being renovated. Would have been nice to know before... More 

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Thank you for taking the time to complete a review on Trip Advisor! On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience at this hotel with our current hotel condition prior our future renovations. Our hotel is currently going through the transition to meet all... More 

Hotel Review Summarization

What travelers say

  • Sleep number bed(17)
  • Valet parking(8)
  • Free shuttle(7)
  • Very nice(5)
  • Next morning(4)
  • Friendly and helpful(3)
  • Night stay(3)
  • Rooms are clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

423 photos of this hotel

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