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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate

3.5 of 5 6225 W. Century Blvd., Los Angeles, CA 90045 (Formerly Radisson Hotel at Los Angeles Airport)
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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate
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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate
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1,728 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chevy Chase
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed yesterday NEW

What can I say. I took a gamble with the property and won. The previous owner ran this hotel into the ground. It now has a new owner and is in transition to become a completely redone Hyatt brand hotel. I am a Hyatt Diamond member and decided to try the hotel staying 3 nights. It is made clear on... More

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Seattle, WA
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is an odd hotel. We had a one-night stay on a Sunday night a few weeks ago. Shuttle pick-up was quick. Was a little confused as the shuttle was for an off-airport parking garage. It said LAX Concourse on the electronic banner on the front of the bus. One person was in line ahead of me at check-in. It... More

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San Jose, CA
Contributor
11 reviews 11 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Everything about this hotel was perfectly adequate, at the least. It's convenient to LAX, service was decent, valet parking was quick, breakfast buffet was decent, and windows were double-paned so as to avoid too much airport noise. My primary criticism is that the outside of the windows were absolutely filthy. The hotel's location allows for the possibility of great plane... More

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Asheville, North Carolina
1 review
4 of 5 stars Reviewed 3 days ago NEW

I originally chose this hotel because of a special rate for a business trip. The second trip, I chose it because it suited my needs, but also very much for the AMAZING people I met. This hotel is under renovation. I found it to not be nearly as bad as some of the reviews I read. Some furnishings are older,... More

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ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Thank you for your 4 star review and welcome to our Concourse family! We are elated that you had a pleasant stay and understand our current transition to our extensive renovation, this hotel will meet all Hyatt brand standards and we feel honored for your loyalty and the experience you will see taking place to reach the final renovation product.... More

Istanbul, Turkey
Contributor
18 reviews 18 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed in this hotel for 2 nights before a very long flight. I chose this hotel over others because I am a huge fan of Hyatt Hotels and it looked like they had good views of thr airport which is important for me as I am an aviation enthusiast. Check in was very smooth and the agent, despite being... More

Was this review helpful? Yes 1
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Thank you for taking the time to complete a review on Trip Advisor. On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience with the condition of our hotel and at check-out with the front desk agent. I will like to elaborate on our new name... More

Monte-Carlo, Monaco
Contributor
18 reviews 18 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for altogether 5 nights and we enjoyed it. The hotel is the closest to the airport and complimentary shuttle service is starting every two minutes in front of the main entrance. We used the shuttle two times and it worked perfectly - only a 3 minutes drive to the departure gates. The location is also very comfortable for... More

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Bastian: Thank you so much for your review. We are pleased that you enjoyed the view and the spacious room at our hotel. The location is definitely unbeatable! We will be undergoing an extensive $40 million dollar renovation, the hotel rebrand and renovation plans include a major transformation of the property into a retro chic and stylish retreat, which... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed here early August. The hotel rooms are basic, however exactly what you need from a airport hotel. I would suggest the the front office staff are trained to be a little more approachable as i did find them to not be very helpful.

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Shelly: Thank you for your review on Trip Advisor. Please accept my sincerest apologies for the difficulties you encountered with the front desk during your stay with us. We take pride in Hyatt's mission is to provide authentic hospitality and I apologize that the front desk did not provide you with this level of service. We take the time... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

at the airport - so great for flights. but not so close to anything else. Restaurant meals superb but very over priced. Staff seemed overloaded - perhaps it was a very busy time for them. would stay again but only if there was a special deal.

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Julianne: Thank you for your review. I am happy to know that you found our shuttle service to the terminal to be convenient. However, next visit please take advantage of our prime location less than 20 minutes from Santa Monica attractions, like the Santa Monica Pier, Third Street Promenade. At Concierge we offer information with daily schedules about our... More

Glen Rock, New Jersey
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Looking for a last minute reseasonable hotel for an overnight stay at LAX I booked this hotel on Orbitz. I wasn't expecting a 3-4 star hotel as I wanted inexpensive . What I got was a room facing the parking garage, with peeling wall paper, large stains on the carpet, mold and stains in the bathroom , really scratchy sheets... More

Was this review helpful? Yes 1
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Diane: We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. On a positive note, we will be undergoing an extensive renovation in the near future. I do hope that you will return after we complete the renovation to give us a chance to redeem... More

Seattle, Washington
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The Good: very friendly staff in the restaurant and front desk (except the bell-lady; see The Bad), right in LAX and affordable for a pit stop The Bad: this hotel is OLD and so it makes a bunch of noises in the night; I didn't sleep well at all. The concierge lady tried to put me on a flat-rate taxi... More

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Nirnear: Thank you for taking the time to complete for this review. On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience at this hotel and also thank you for the positive feedback with the restaurant service and friendly staff; we highly appreciate it. I... More

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Hotel Summarization (Beta)

What travelers say

  • Sleep number bed(17)
  • Valet parking(8)
  • Free shuttle(7)
  • Very nice(5)
  • Next morning(4)
  • Rooms are clean(3)
  • Night stay(3)
  • Friendly and helpful(3)

Additional Information about The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate

Address: 6225 W. Century Blvd., Los Angeles, CA 90045 (Formerly Radisson Hotel at Los Angeles Airport)
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate 3.5*
Number of rooms: 580
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Also Known As:
Radisson Hotel Los Angeles Airport
Radisson Los Angeles
Los Angeles Radisson

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