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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate

3.5 of 5 6225 W. Century Blvd., Los Angeles, CA 90045 (Formerly Radisson Hotel at Los Angeles Airport)
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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate
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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate
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1,771 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Washington DC, District of Columbia
Top Contributor
55 reviews 55 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

If you need a reasonably priced hotel at LAX to catch an early flight, it is very convenient and more than sufficient. You can drop a rental car off night before, take yellow or purple shuttle bus in the hotel hurtle bus queue (24 hr service) and you're dropped off in minutes. It was fast, efficient and convenient. For the... More 

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Coogee, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotels airport shuttle is great and comes quite frequently. Chance at the Concierge was amazing and organised us a van which took us to Tijuana after we discovered all the tours had been booked out. The rooms are spacious and comfortable but I would find somewhere else to eat at other then the restaurant downstairs.

Was this review helpful? Yes
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Hello Charlotte Y, Thank you for taking the time to write a guest review as it provides us the feedback needed to better serve our guest. We are delighted to see that you had such a great stay here with us and that Chance was such a help to you. Our team goes great lengths to ensure every guest has... More 

Benidorm, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Our flight was cancelled so we were accommodated in this hotel. The shuttle service was great. We were surprised to find on arrival that they demanded a $75 deposit and when you enter the hotel it gives the impression of being a hotel with a bit of class. However all changes when you go to the room.The corridor and carpet... More 

Was this review helpful? Yes 1
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Julie: On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience at this hotel with your guest room and our restaurant. I have addressed the restaurant service with our team, and I assure you we are working diligently to ensure a similar situation does not... More 

Bolton, Connecticut
Top Contributor
50 reviews 50 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

This new Hyatt affiliate is as close to LAX as you can get to the terminals and is not a bad hotel. It does badly need renovation and it did appear they had renovations planned for 2016. We stayed there for a seminar and found the rooms to be clean and well equipped. The double paned window prevented airplane noise... More 

Was this review helpful? Yes 1
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Ted: Thank you for taking the time to complete our HySat guest satisfaction survey. On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience at this hotel. However, delighted that in some area we were able to provide customer satisfaction. I will like to elaborate... More 

Birmingham, United Kingdom
Top Contributor
61 reviews 61 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here in the summer, I didn't have enough cash on my card but I had cash in notes but they made a big deal out of it and I was held at the reception for over 40 minute, however I was saved and it got all sorted out by a lady called Sally who was excellent. If anybody... More 

Was this review helpful? Yes 1
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Thank you for your 4 star review and I am delighted that overall your stay was to your satisfaction . I apologize for the issue with the front desk and your deposit, the agent was just following protocol, however, should have not kept you there for that extended time. I will make sure this issue is addressed to our Front... More 

Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My flight was cancelled yesterday and was put up at this hotel. I wasn't too excited about it because I had not heard of it before. It is a Hyatt property. I must be in a renovated room because although sparse, everything was new and in good condition. To me, service is everything, and I received 5 star service. I... More 

Was this review helpful? Yes 1
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Hello Travelsanawfullot, Thank you for taking the time to write a review as it provides us the feedback needed to better serve our guests. We are delighted to see that you had such a great stay as we go great lengths to ensure that every guest has the same great experience. We know how frustrating a cancelled flight can be... More 

Victoria, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely loved staying here. The staff made us feel like family. Derrick, Chance, Kenneth & Dwayne were fantastic and helpful. It was like we were home. This hotel was convenient as it was so close to the LAX airport. We would jump on & off the shuttle to get to & from LAX airport. The swimming pool was huge and... More 

Was this review helpful? Yes 2
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Hello Berley2014, Thank you for taking the time to write a guest review as it provides us the feedback needed to better serve our guests. We are delighted to see that you have had such a great experience here with son your recent stay. Our team goes great lengths to ensure that every guest has the same great experience you... More 

Sacramento
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The lobby was updated and clean leading you to believe the rooms would be the same…..however the rooms left much to be desired. The room was very dated. There was no coverings over the beds box springs, and the curtains were old and torn. By no means was the room “dirty” but with a few minor adjustments it could have... More 

Was this review helpful? Yes 4
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Hello J S, Thank you for taking the time to write a guest review as it provides us the feedback needed to better serve our guests. We would first like to offer our sincerest of apologies for the difficulties you faced here on your recent stay with us as they are not up to our standard and expectation. We are... More 

San Francisco, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Fine hotel. Clean enough and the staff were friendly. I was there for only 12 hours between flights. Only tip is to remember that you need a hotel shuttle to get to the hotel. If you have a preference on hotel chains then don't think choosing this hotel is any closer to the airport. Regardless, my stay was fine.

Was this review helpful? Yes
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Hello Hconfer, Thank you for taking the time to write a guest review as it provides us the feedback needed to better serve our guests. We are happy that you found our team friendly, as we take great pride in providing exemplary customer service. We hope that on your next stay we go from good enough to great, we have... More 

Seoul, South Korea
2 reviews
5 of 5 stars Reviewed 2 weeks ago

came TO Concourse hotel for conference the hotel was great and the good thing they had car rental at the hotel, decided to rent a car so I could drive out to Santa Barbara to see friends. From start to finish, the whole experience with ALL STATES CAR RENTAL AND THE HOTEL SERVICE was great!

Was this review helpful? Yes
ConcourseManager, Front Office Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Hello Yun C, thank you for taking the time to write a guest review as it provides us the feedback needed to better serve our guests. We are happy to see that you had such a great stay with us, as the team goes great lengths to ensure that every guest has the same experience. We are happy to inform... More 

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Hotel Summarization (Beta)

What travelers say

  • Sleep number bed(17)
  • Valet parking(8)
  • Free shuttle(7)
  • Very nice(5)
  • Next morning(4)
  • Night stay(3)
  • Rooms are clean(3)
  • Friendly and helpful(3)

Additional Information about The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate

Address: 6225 W. Century Blvd., Los Angeles, CA 90045 (Formerly Radisson Hotel at Los Angeles Airport)
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate 3.5*
Number of rooms: 580
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Also Known As:
Radisson Hotel Los Angeles Airport
Radisson Los Angeles
Los Angeles Radisson
Hotel Style:
#1 Green Hotel in Los Angeles

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