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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate

3.5 of 5 Hotel   |   6225 W. Century Blvd., Los Angeles, CA 90045 (Formerly Radisson Hotel at Los Angeles Airport) (Westside)
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Ranked #166 of 323 Hotels in Los Angeles
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A recent review
4 of 5 stars reviewed 3 days ago
doritam1 Haifa, Israel
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1,651 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Haifa, Israel
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Even though the hotel is now a Hyatt and being remodeled stay was fine. Check in was fast and easy. Room was quiet even though it is so close to the airport. Valet service (hotel parking is $25) was quick and easy. All in all - very good for arrival or departing one-nighters.

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Doritam: Thank you for your review! It is always great to hear our guests feel welcomed and enjoy a 4-star experience at our hotel! Your compliment is much appreciated and we look forward to see you come back and visit us again in the near future! Sincerely, Antoinette Romero Guest Relations Agent The Concourse Hotel at Los Angeles Airport... More

Hamilton, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

This was my fourth visit. The hotel was recently taken over by Hyatt. It had been a Raddisson on my previous visits. Room was clean, but linens and drapes in poor condition. Food was good as before but the bar area requires a makeover. Let's hope Hyatt spend some money on it.

Was this review helpful? Yes 1
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Allan: Thank you for your review on Tripadvisor. I want to update you on our new changes since it appears you have been a previous guest at our hotel. We thank you for your loyalty. Effective September 28, 2014 all beds and lines will be replaced throughout all the guestrooms. We will be undergoing an extensive $40 million dollar... More

chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

this hotel was most recently a radisson and it appears it is still undergoing changes and updates. the room had peeling and stained wall paper, crumbling ceiling tiles, older beds, and the air conditioner didn't work properly despite requesting maintenance. the lobby area is comfortable and tastefully decorated. the pool is large and sunny despite being located in an awkward... More

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ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Setndrift: Thank you for taking the time to complete a Tripadvisor review. On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience and the conditions of our current hotel. We will be undergoing an extensive $40 - $50 million dollar renovation, the hotel rebrand and... More

Munich, Germany
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Simply good , they have everything you need. Stuff is kind and opened. Concierge stuff told us we could go to LA with no traffic jam in 20 mins but we took 2 hours. Rather than that everything was excellent. If we will have the chance again to go in LA we will definitely come back.

Was this review helpful? Yes 1
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Alesandro: Thank you for your review on Expedia, we are delighted that you enjoyed your stay with us. I apologize about our L.A. traffic, typically without traffic you can make it there in 20 minutes, however, on several occasions our traffic is very unpredictable and tedious. On behalf of our entire staff at Concourse Hotel we thank you for... More

Hartford, Connecticut
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed overnight at the Concourse between the long flight from NZ and flying home to the east coast. Our room was the usual hotel room, but the bathroom door had been damaged with dents and pieces of wood missing and the bathtub had been refinished in the past, but the finish was peeling off - looking dirty. Sadly this... More

Was this review helpful? Yes 1
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Guest: On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the unpleasant stay. In particular, ending your month long travels with this unpleasant way to ending of your vacation. I will like to elaborate on our new name and brand changes that took place effective August 1, 2014. We will be... More

San Diego, California
Contributor
16 reviews 16 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I recently stayed at this hotel for 2 nights. it was better than expected after reading the other reviews. It just seems like it's an older hotel that they are trying to make feel like a nicer newer hotel. It still needs some work but my room was clean, the sleep number bed was awesome, the staff was very friendly... More

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ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Guest: Thank you for your review and I am delighted that you enjoyed your stay with us. In reference to our hotel being a bit old, is quite accurate and we will be making those changes. I will like to elaborate on our new name and brand changes that took place effective August 1, 2014. We will be undergoing... More

Atlanta, Georgia
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Landed at midnight at LAX and went to the shuttle bus stop. Looked for a Hyatt shuttle and finally a dark purple bus that only says concourse (no mention of Hyatt) simply drives by. Ten minutes later I walked out into the street to force it to stop. Got to the hotel and there is a line to check in... More

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Guest: Thank you for your review on Expedia. I apologize that your experience with our new changes were not pleasant. I will like to elaborate on our new name and brand changes that took place effective August 1, 2014. We will be undergoing an extensive $40 million dollar renovation, the hotel rebrand and renovation plans include a major transformation... More

1 review
3 of 5 stars Reviewed 1 week ago

Understaffed. Old and stinky. The few staff are overly helpful, Just few and far between. Crappy wireless coverage in the rooms. Lovely pool, tiny gym. Hyatt. Hire more people- it just frustrates with lack of service.

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Guest:: Please accept my sincerest apologies for the difficulties you encountered during our new change and current transition. Our hotel has entered a new transition; we have become The Concourse Hotel at Los Angeles Airport. A Hyatt Affiliate. We will be undergoing an extensive $40 million dollar renovation and all personnel will be trained to meet our new Hyatt... More

Portland, Oregon
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

I recently travelled to LA to take my youngest to college this fall. I made hotel reservations at the Radisson Hotel At Los Angeles Airport one week before our trip. I confirmed our reservation two days before arriving in LA. However, the night we arrived, the sign at the given address was The Concourse At Los Angeles Airport. We drove... More

Was this review helpful? Yes
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Guest: Thank you for your review on Expedia and sharing your experience with us. On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we apologize for the concerns you shared about your experience at this hotel with the condition of your guestroom and the lack of information that we had changed ownership. I will... More

Taree
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff here were very helpful and pleasant. The rooms are pretty basic but clean and well appointed. The windows were absolutely filthy but I think with all the smog and being so close to the airport there is not much that can be done about that! Even though you are so close to the airport you can watch the... More

Was this review helpful? Yes 1
ConcourseMangr, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Leanne: On behalf of our entire staff at The Concourse Hotel at Los Angeles Airport we are delighted that you had a pleasant stay. We will be undergoing an extensive renovations in the next few months and we will be tackling the windows for a better view of the LAX Airport and airplane activity. On behalf of our entire... More

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Hotel Summarization (Beta)

What travelers say

  • Sleep number bed(17)
  • Valet parking(8)
  • Free shuttle(7)
  • Very nice(5)
  • Next morning(4)
  • Friendly and helpful(3)
  • Rooms are clean(3)
  • Night stay(3)

Additional Information about The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate

Address: 6225 W. Century Blvd., Los Angeles, CA 90045 (Formerly Radisson Hotel at Los Angeles Airport)
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate 3.5*
Number of rooms: 580
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Also Known As:
Radisson Hotel Los Angeles Airport
Radisson Los Angeles
Los Angeles Radisson

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