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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate

#184 of 343 Hotels in Los Angeles
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6225 W. Century Blvd., Los Angeles, CA 90045 (Formerly Radisson Hotel at Los Angeles Airport)
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The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate
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2,205 Reviews from our TripAdvisor Community

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Vallejo, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel is right by the airport, so it is a quick shuttle trip. It was quiet. I didn't hear any airport noise, even though my room faced the airport. I was only there overnight and didn't use the fitness center or the restaurants. I would stay here again.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Grace P L
Daphne, Alabama
Level Contributor
128 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Decent hotel, practically on the airport runway! Our room faced the airport, but was not noisy. We were in a room that hadn't yet been updated, but it was clean and comfortable. The staff were very friendly. We had valet parking, and the parking staff were most accommodating. We were disappointed that there was no breakfast included; however, It was... More 

Helpful?
Thank VMSTravel
Louisville, Kentucky
Level Contributor
123 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I chose this hotel as a loyal Hyatt customer and the convenience of being at the airport. I knew of the construction beforehand but I thought that given my late check-in at 930pm and early check-out at 7am I didn't think it would affect me. Once again, staff is very nice, both the front desk and bar/restaurant folks. When I... More 

Helpful?
1 Thank Robert E
San Francisco, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Put me on the 5th floor, heard hammers and drills until Midnight! Called downstairs said they were going to handle, no one did. Said it was construction in basement and they "didn't think people could hear". Totally annoying. Sounded like it was right under my bed. Charged me for breakfast, even though supposed to be free with Hyatt Diamond. Charged... More 

Helpful?
3 Thank Brandon016
1 review
1 of 5 stars Reviewed 1 week ago

Dump! Hyatt needs to remove their name until this joint is renovated and stop false advertising that it has 500+ newly renovated rooms if they are not available to book. Which they are not... all that being said amazing as to how polite and friendly the staff is. I am sure they get a lot of heat for this not... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank paulamN2172DO
TheConcourseManager, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Thank you for the gift of feedback. Please accept my sincerest apologies for any inconveniences you had encountered during your stay with us. We take pride in our products and services and although we are undergoing a $57 million transformation, this is not the quality we offer to our valued guests; I am very sorry that we fell short. We... More 

Hamilton
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

When you walk into the building you are greeted with a spacious and welcoming lobby. The staff were also friendly and efficient. I was there for just one night and this hotel exceeded my expectations. I had a king bed which was quite comfortable and the room itself was spacious. Hallways were well lit. There was a shuttle bus to... More 

Helpful?
Thank Cordell R
TheConcourseManager, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Cordell R, Thank you so much for trusting us to serve your lodging needs. We sincerely appreciate the very thoughtful and great feedback. Our team takes pride with their services and always ensure that every guest encounter will have a positive memorable experience. We are hoping that you would once again, consider us with all of your future lodging... More 

2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed 1 night. The location of the hotel is awesome for a long lay over nap. The room itself was not the cleanest, I found multiple hairs and the carpets looked like they hadn't been vacuumed or cleaned in ages...if it wasn't for location and their amazing customer service I wouldn't stay again.

Helpful?
Thank Cass M
TheConcourseManager, Manager at The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliate, responded to this review

Dear Cass M, Thank you for staying with us. Please accept my sincerest apologies for any inconveniences you had encountered during your stay with us. We take pride in our products and services and although we are undergoing transformation, this is not the quality we offer to our valued guests; I am very sorry that we fell short. We are... More 

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