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Four Points by Sheraton Los Angeles International Airport

3.5 of 5 9750 Airport Blvd, Los Angeles, CA 90045
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Four Points by Sheraton Los Angeles International Airport
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Four Points by Sheraton Los Angeles International Airport
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2,118 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Four Points by Sheraton Los Angeles International Airport
See the most recent reviews
Austin, Texas
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 8, 2010

This hotel really isn't bad, but there's nothing super about it. As long as you know what you're getting--and you're getting it for a good price--it's some place I could recommend. What I liked about it: -Creative marketing of Four Points -Free WiFi in room -Free bottle of water in room (daily) -Accessible and adequate exercise facility -A comfortable in-room... More

Was this review helpful? Yes
GMatFourPointsLAX, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for staying at the Four Points and for sharing your feedback. As a Four Points our goal is to offer you what you want, when you want it, at a value. I'm please we were able to do this for you. It may interest you to know that we initiated a guestroom renovation on September 5th. We look... More

Bakersfield, California
1 review
5 of 5 stars Reviewed September 8, 2010

The full range of quality services, personal accommodation, attention to detail, friendly and professional treatment on every occasion was among the very best I've ever received and I've travelled extensively on four continents!

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GMatFourPointsLAX, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you! I appreciate your wonderful comments. More

Los Angeles, California
2 reviews
5 of 5 stars Reviewed September 7, 2010

This hotel is very close to LAX. It is being remodeled which is great. The staff at this hotel is one of the friendliness I have every incounted at a chain hotel. Beer bar is very sports friendly. Great place to stay.

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GMatFourPointsLAX, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for staying at the Four Points. We appreciate your positive feedback. More

Houston,tx
1 review
2 of 5 stars Reviewed August 23, 2010

First of all there is no microwaves in the rooms to warm up food so you have to buy THEIR food which is VERY expensive. The sheets and covers are old. The room is very small. There is hardly any parking and it cost $16.00 a day to park. The t.v. only has like 5 channels. The food/ beverage credit... More

Was this review helpful? Yes
GMatFourPointsLAX, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for your feedback and for staying at the Four Points. I take your feedback very seriously. Based on your comments, we are looking into the possibility of placing a microwave in a central location giving access to our guests wishing to warm a food item. We continue to evaluate our parking prices and are committed to offering a... More

Herndon, Virginia
Top Contributor
136 reviews 136 reviews
127 hotel reviews
235 helpful votes 235 helpful votes
3 of 5 stars Reviewed August 22, 2010

Very conveniently located right across the street from Budget Rental Car. I was able to return my rental car and walk across the street to this hotel for a good night's sleep before my morning flight out. I followed suggestions in TripAdvisor and requested a renovated room in the central tower... and the furnishings and layout were fine. One thing... More

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GMatFourPointsLAX, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

You made my day! Thanks for the wonderful comments. I'm glad the new rooms in the Center Wing were enjoyed. I will look into why the Folio wasn't delivered under your door ... this is a standard and will be fixed immediately. We look forward to your return. Erik More

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed August 19, 2010

I was not impressed by this hotel and wished that we would have booked our night elsewhere. romm was not clean, old equipment and parking not cheap either.

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GMatFourPointsLAX, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for your comments and feedback. I'm sorry that we did not live up to expectations. The great news is that on September 6, 2010 we will be initiating the second phase or our rooms renovation. We have already completed 1/3 and the feedback has been very positive. We also just opened our new restaurant "Comfort" this past Thursday... More

Fair Oaks, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 17, 2010

So, the kids LOVED the place and thought it was "way better than our house" and since they seemed to be enjoying it so much, I didn't bother to point out to them that the faucet in the bathtub/shower combo was literally detached from the wall, with the caulking clinging to it. And while we're on the subject of the... More

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GMatFourPointsLAX, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for your feedback for your comments. We appreciate your business. I am very sorry about the pool situation ... we had a fire sprinkler break unexpectedly and had to immediately take the pool off line to fix. Since your departure, the pool is filled, the concrete is poured and its being enjoyed by our guests. It may interest... More

Llandudno, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 17, 2010

Stayed at hotel prior to returning to the UK. Room small and fairly comfortable, however bathroom seemed tired and in need of an overhaul. Noisy at night and poor soundproofing to outside corridor. Bar had decent atmosphere and close to airport with good courtesy bus. Much preferred the Embassy Suites which we have stayed at previously (on the opposite corner).

Was this review helpful? Yes
GMatFourPointsLAX, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for your feedback and for staying at the Four Points. Great news ... you mentioned that our bathrooms need a bit of an overhaul ... and yes ... that is included in our renovation that starts next week. This will ensure that you have a perfect stay upon your return. Thanks. Erik More

Dansville, New York
1 review
5 of 5 stars Reviewed August 12, 2010

The general manager Erik Dahlerbruch always had time to stop and see how our stay was going. I travel a very lot and Erik and his staff treated us like family, I will and have recomended this hotel. Thank you Tom Rauber Pres. U.S.F.I.

Was this review helpful? Yes
GMatFourPointsLAX, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for staying at the Four Points and for sharing your positive comments. We met our goals when our guests feel at home at the hotel. I welcome the chance to meet all of our guests and making sure they share the same experience. More

San Francisco, California
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 11, 2010

My stay at the Four Points LAX was perhaps the worst in years. The hotel posts pictures of renovated rooms on the website, but I have stayed here twice and both times had rooms that looked like they hadn't been touched in 20 years. This is unforgivable in my opinion. At least 2 dozen stains on the carpet and furniture,... More

Was this review helpful? Yes 1
GMatFourPointsLAX, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for your comments and staying at the Four Points. We appreciate your candor. While all of the public space has undergone renovation, we have completed just 1/3 of our guest rooms. Within the next couple of weeks we will start the next 3rd which will resolve so many of the issues you highlighted about the carpeting and furnishings.... More

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Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
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Also Known As:
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
4 Points By Sheraton Los Angeles International Airport
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton

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