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Four Points by Sheraton Los Angeles International Airport

3.5 of 5 Hotel   |   9750 Airport Blvd, Los Angeles, CA 90045 (Westside)
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Ranked #89 of 323 Hotels in Los Angeles
A recent review
4 of 5 stars reviewed yesterday
Icaretwo Telluride, Colorado
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2,099 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Telluride, Colorado
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

Perfect location for the price and nice option for a quick overnight when on your way to somewhere else. Rooms were clean and staff was friendly. There is a small coffee shop in the lobby although no real variety for a quick breakfast snack. The restaurant was slammed and they appeared to be "IN THE WEEDS." We went next door... More

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Miami, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

As frequent business traveler I am amazed at the disparity in quality in hotels. This Sheraton has solid, relatively small rooms with good beds. However, they charged me $5.95/15 minute intervals on the Internet or over $24/hr. RIDICULOUS. Parking is $12-17 a day for parking. So it all adds up. But this is not a high end airport stay.

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peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for the post. I was sorry to hear that you felt nicked and dimed, it's really not what we're about. Every room, every time includes complimentary Wi-Fi, we have 3 business center computers that provide 15 minutes of complimentary service, after which, there is a fee. By way of an explanation, parking comes at premium at and around... More

Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I'm always wary of airport hotels because they have a captive audience (travelers) and probably don't need to maintain high standards to attract customers. Who ever stays at an airport hotel purely out of choice? I was attending a three-day seminar at the hotel and that influenced my decision to stay more than other, more typical factors, such as price,... More

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peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

We really appreciate your 4 Star review and the detailed pros and cons. On the con side, expect continued updates from us. We're a busy hotel and want our guests to feel comfortable in every room, every time. On the pro side, I just want everyone to know, Wi-Fi is complimentary in all rooms. Thanks again. More

Branson, Missouri
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel located very close to LAX and has a shuttle running every 15 min, so that is very convenient for your travel. The room is nice size. Everything in room is ok except the air vents... the dust is hanging out of those...The worst one is above the sink... I have an allergy, so this dust it was not... More

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peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thanks for letting us know about your stay. I was glad to hear that most everything went well. However, I do need to apologize for the dusty vent. It is on our PM checklist but looks like we missed your room. Our engineering team is all over this and we'll be sure to get into every room. All the best. More

Little Rock, Arkansas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I went directly to the hotel after my flight arrived, just after 9:00 am, using their free shuttle service. Although very early for check-in, they were happy to get me checked-in and settled. Check-in was a quick and easy process. The other guest met me there later that day. Everything was already set up for them before their arrival. There... More

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peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for the 5 Star review and fantastic recommendation! Hope to see you again soon. More

Bangor, Maine
2 reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

I feel like I'm the exception based on some of the other reviews I am seeing here. I arrived late and had an early morning flight at LAX so the location was great. However when I arrived in my room I was immediately disappointed. What first caught my attention was the chair at the desk. The covering at the top... More

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peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

I am so sorry to hear about your experience, it sounds like we missed some opportunities to make it a great stay. We are aware of both issues which you mentioned - something happened to the desk chairs which we really can't seem to figure out. Regardless, we ordered new ones and they should be arriving this week. Additionally, our... More

California
Top Contributor
112 reviews 112 reviews
59 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were very tired after a 9 hour flight and one hour getting through passport control, so a 45 minute wait for the free shuttle seemed like forever. Because the shuttle had taken so long it was packed with people, all talking about how long they waited. I mentioned the wait to the person who checked me in, but he... More

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peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for the feedback. Looks like we have some work to do. The no apology after a long travel day makes for a difficult arrival and I get that. Also, the light switches are intended to save energy, not make your experience precarious. I've shared your comments with our Chief Engineer to ensure all are working properly. Hope to... More

Salt Lake City, Utah
Top Contributor
184 reviews 184 reviews
50 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent airport hotel. Good rate. Very clean room (impressively so). Dining open until 2 AM. Convenient airport shuttle service (though the line was so long upon my morning departure that I ended up walking to the terminal). The good news is that the hotel is so well located I could actually walk to the terminal carrying a suitcase. I would... More

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peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thanks for the review. I am so glad that you found us to be so clean, it really matters and I've shared your review with our Housekeeping Team. Thank you! More

Boynton Beach, Florida, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved it and would stay again. It is close to LAX, which we needed. The shuttle to airport was there on time, and we made it to airport quickly. Very nice pool and pool bar. My husband loved the bathroom, it was in his words eclectic.

Was this review helpful? Yes 1
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Glad you enjoyed! We look forward to seeing you again. All the best. More

Waterdown, Canada
Top Contributor
53 reviews 53 reviews
44 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on a quick pass through after a late night flight. Did not have any issues with the staff, got a quick recommendation for food and got a quiet night's rest. Staff was pretty good to accommodate the need for a quick check in and we were off the next morning. Close to the airport and car rental spots.... More

Was this review helpful? Yes
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thanks for the kind words and 4 Star review. Hope to see you again for another quiet night's rest. More

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Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
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Also Known As:
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
4 Points By Sheraton Los Angeles International Airport
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton

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