The hotel needs upgrading. The airconditioners look old and are noisy. The rooms are dim, dirty, the elevator is shabby and you can hear constant plane noise because the rooms aren't soundproofed. more

We stayed for one night and really enjoyed our stay. The bed is super comfy! The room was very clean, tastefully decorated and very quiet, even with LAX. Not once did I hear a plane. Enjoyed the small fridge in the room, always comes in handy. One complaint, the toiletries. Smart look, but the fragrance is not pleasing. All in... more

Look for the red sign at the curb for the courtesy shuttle pick up area. The 4 Points shuttle also services the Hilton. It stops at the Hilton, then the 4 Points. Check in was quick and efficient, although I was the only guest. The outdoor pool is across from the check in area and looked to be fairly large... more

I'm speaking of the Four Points by Sheraton LAX no less. The hotel is run like a very tight ship. Service is paramount as the rooms are well kept. In fact the hotel is now in the middle of a total renovation. The hotel offers 24 hour room service and a state of the art exercise facility as well as... more

SPG Gold Member for years - needed somewhere close to LAX for the night. When they did the refurb they should have installed decent double glazing to reduce aircraft noise (which carries on all night) and upgrade the plumbing and its ambient noises! Come on guys there's a Marriott and Hilton across the road - guests have a choice you... more

The price was GREAT! THe room itself was just okay but what was A+ was the room service! The hotel could use a renovation on the 9th floor?? more

We had a great experience here! Maybe because I joined the Starwood preferred guest club, I got a great room on a good floor. My only complaint about the room was no mirror outside the bathroom. What do you do when your partner is taking a shower and you need to brush your hair & put on make-up?? Never before... more

I was a little unsure about this place after reading the reviews online but didn't think it could be that bad, I was wrong. For reference I stayed in a "Deluxe" room with two double beds, I would hate to see what the standard is like. The Good: The beds were comfortable, the room (not the bathroom, the room part... more

The room had dirty and stained carpet, empty beer bottles lying in the room. The hotel staff did not informed us about the additional parking charges at the ti me of reservation and we were forced to pay for the parking, which they advertise under "other charges". The other surrounding hotels clearly advertise any additional parking charges. They advertise free... more