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Four Points by Sheraton Los Angeles International Airport

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9750 Airport Blvd, Los Angeles, CA 90045
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Four Points by Sheraton Los Angeles International Airport
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2,655 Reviews from our TripAdvisor Community

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Arlington, Massachusetts
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Arrived around midnight to check-in for a two night stay, and there was a bit of a delay to check-in, as I arrived with a few other guests and some airline crews. Once I got to check-in, however, it was very quick and was able to get to my room without much hassle. The location of the hotel is convenient,... More 

Helpful?
Thank Andrew A
Arlington, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We didn't see any of the hotel beyond the front desk, so other than the room and service we received, I can't say much. I will say that when we got into our room it was quite nice. We did have an issue with the AC as it was not cooling at all. A phone call to the front desk... More 

Helpful?
Thank CKnight728
Bahia de Los Angeles, Mexico
Level Contributor
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Location - superb, Check In - very fast and friendly, Staff - very happy and personable, Room - nowhere near what the brochures and advertising show, but a very comfortable bed, and good toiletries in bathroom. towels jaded. The room was clean and comfortable but A/C troubelsome. So what was wrong? No outside window, an internal window overlooked a passageway... More 

Helpful?
Thank Neillis45
La Canada Flintridge, California
Level Contributor
189 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

I needed a hotel room prior to a very early flight the next AM, so I booked a room here. Arrived at 10P & the parking lot, located in the back, could have been lit better, especially for females walking. All looked ok upon entering the property & the desk agent was very pleasant. However, when I got up to... More 

Helpful?
1 Thank Passport-Maven
Maroochydore, Australia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

After a 14 hour flight from Australia I needed the day use of a hotel room for a shower and rest. Four Points sounded good and close to the airport. Unfortunately the room I had was not soundproof or comfortable. There was no hot water and the reception staff were definitely not helpful. Will not use this hotel during future... More 

Helpful?
Thank lind_keane1
Mary Esther, Florida
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed 3 days in the Four Points by Sheraton and chose the hotel based on location to the airport. Had a very nice visit, the room was quiet and clean. I planned to use the pool but was distracted by numerous meetings ... the parking was a surprise to me. In addition to the room price, I had to... More 

Helpful?
Thank B Leland B
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I would like to start by commending Asst Manager Lawrence for being so gracious with helping me with my reservation. I truly appreciated his assistance. The hotel is conveniently located outside of LAX. It's a large hotel with multiple conference rooms, so there is a lot of traffic in the lobby. The room is standard. It was very clean and... More 

Helpful?
Thank Jmflucus
Los Angeles, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

This place is a scam! Charged me for a fraudulent smoking charge and accused me of having a party. Full story below! Checked in for one night with my gf, because her daughter was admitted to UCLA medical center. Lupe at the front desk was very nice and gave me a complementary parking pass along with breakfast vouchers, this is... More 

Helpful?
Thank Hockeygy35
Richmond, California
1 review
5 of 5 stars Reviewed 1 week ago via mobile

A group of us are staying this weekend and I am so blown away by the exceptional customer service. Martin at the front desk went out his way to take care of all our concerns. He was patience as we figured out a bunch of logistics and was just totally friendly. I felt we were guests at his house. Thank... More 

Helpful?
Thank nativesanfranciscan
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This hotel is conveniently located near LAX and I've stayed here before. I was actually standing in line for more then 20 minutes waiting to check in, the funny part is that people that weren't SPG members were in the SPG lone booking rooms, not to mention over 40 minutes waiting for the shuttle.

Helpful?
1 Thank Juan T
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