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Four Points by Sheraton Los Angeles International Airport

3.5 of 5 9750 Airport Blvd, Los Angeles, CA 90045
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Four Points by Sheraton Los Angeles International Airport
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Four Points by Sheraton Los Angeles International Airport
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2,221 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Washington
Top Contributor
130 reviews 130 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent the night there and it was restful. Check in was smooth. The facility was clean. The bed was comfortable. Didn't really interact with staff. Location is good. Conveniently located near LAX. The room was comfortable. My stay was restful. There was adequate parking.

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Clackmannan, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

If you're looking for an overnight location close to LAX then this hotel is perfect. Great food and hundreds of beers to choose from. Nice pool and friendly staff. Tour bus stops very close and reliable.

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peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you! So glad you enjoyed your stay with us and found our staff to be friendly and helpful. We look forward to seeing you again, we'll keep the pool heated for you. All the best. More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed our stay so much! The location is perfect, we had pick up and drop off service, the service was very good. I did some online shopping prior to our arrival and emailed the hotel asking if they provide the service of collecting mail for their customers. The reply was prompt and polite. I got my parcel handed to... More 

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peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

We really appreciate the 5 Star review. The guest services team really does a great job receiving, tracking and delivering packages. We look forward to seeing you again next time. More 

Vancouver, Canada
Top Contributor
63 reviews 63 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was very pleasantly surprised with this hotel right next to LAX, the service of the staff is excellent, and the room is very clean and quiet. I was really worried about the noise level from the airport however I was happy to not hear any noise from the airplanes. The only small complaint I have about this place is... More 

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peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

I really appreciate the 4 Star review. I've shared your comments with our Housekeeping staff and we're focusing on shower vent cleanliness, nobody wants to see that. Travel well. More 

Los Angeles
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

While this hotel may not be a five star hotel, the service is certainly five star. Staff are very friendly and courteous and they always take extra steps to help, all you need is to ask and they will be very happy to help. Other than this excellent service, the other reason I stay here is the location. I always... More 

Was this review helpful? Yes 2
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Excellent review! Thank you! The staff appreciate the recognition for a job well done. More 

LONG LAKE
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This property was just what we needed last week when we arrived to LA. The staff was incredibly friendly and accommodating, our room and public areas were very clean, the shuttle was convenient, and we were even given vouchers for breakfast--something we hadn't expected! In addition, the call center staff was friendly and fun and found a rate that beat... More 

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Alexandria, Virginia
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

James at the restaurant provides excellent customer service. He made us feel welcomed! The people over at the front desk need to be a little bit more friendly they seemed to be a little annoyed at something.

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Sydney, Australia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked into the 4 Seasons LAX as it was a very convenient location. It was a guck stopover stay. The rooms were clean and the staff were very helpful. Car hire is just across the street which is very useful. Only paid $134.00 for the night which was really good

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The room was filthy; hair, pretzels on the floor, visible dirt. It also smelled awful, a combination of sweat and cigarettes. Its location is convenient but there are a lot of decent options near the airport. I wouldn't recommend staying here.

Was this review helpful? Yes 1
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Yikes! This is really not our standard. We value your business and appreciate the feedback. If you wouldn't mind contacting me directly at peter.kolla@fourpointslax.com I'd like to know the room number in which you stayed. Our goal is to improve with your feedback and ensure we do not repeat what took place during your stay. More 

Los Angeles, California
Top Contributor
136 reviews 136 reviews
101 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed 1 week ago

I had received a nice corner king in the west tower when I checked in. The big problem for me was in receiving 2 pieces of USPS mail that had been specifically sent to me at the hotel for me to pick up. The first time I went to the "bellman's desk/guest services", the 2 Filipino guys looked like they... More 

Was this review helpful? Yes
peterkolla, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

My sincerest apologies. Please contact me directly at peter.kolla@fourpointslax.com and I will do my best to resolve this to your satisfaction. I look forward to hearing from you. More 

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Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
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Also Known As:
4 Points By Sheraton Los Angeles International Airport
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton
Hotel Style:
#60 Business Hotel in Los Angeles

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