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Four Points by Sheraton Los Angeles International Airport

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9750 Airport Blvd, Los Angeles, CA 90045
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Breakfast for 2 Included
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1 room 1 guest
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Four Points by Sheraton Los Angeles International Airport
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2,461 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (474)
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Rochford
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We chose this hotel because of its closeness to the rental car return points - only about 500 yards from Avis! We checked in about 5.00pm and were given our room key by friendly and efficient reception staff. Room was great with all the usual smellies! Lobby area was large with plenty of seating. The adjacent bar was spacious with... More 

Was this review helpful? Yes 1
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Loved the service at this Four Points. Everyone was helpful! My only complaint is the rooms were a bit small. The restaurant had great food, a bit pricey but overall I had a wonderful stay. I would definitely book again when I come down in December.

Was this review helpful? Yes 1
Wollongong, Australia
Level Contributor
77 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed 2 nites before a motorcycle tour of the USA. Nice spacious quiet room, with good sized bathroom. Bar/Restaurant in lobby serves cols beer and nice pizzas. Very convenient location to airport, beaches and downtown

Was this review helpful? Yes 1
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Yesterday we spent 57 minutes curbside waiting for a van to the hotel only to have the van close the door in our face because we were angry about waiting so long and asking why it took so long. At the time we did not know the hotel had nothing to do with the van. LAX handles the van. The... More 

Was this review helpful? Yes 1
Isle of Man, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Of course we cannot expect much at a large airport hotel, but it was a dreary end to our stay in California. Room was large and comfortable, so we got a good nights sleep, but that was the only real plus point. Eating options were limited to an expensive fine-dining Italian restaurant or an extremely noisy bar. Shuttle bus seemed... More 

Was this review helpful? Yes 1
mabouelrous2015, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for your honest feedback. We are always looking for ways to improve our hotel and services. I am glad you enjoyed our accommodations. Our culinary team Lead by Chef Hugo is working on improving the food selections, qualities and services. We also are working very hard to find effective solutions for the shuttle services so we can ensure... More 

Sunnyvale, California
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I really had high hopes from the room but the rooms provided were nowhere near the same. Firstly, I did not expect large rooms but still the room area was really cramped up for 2 Queen beds per room. Only good thing was that we booked two rooms and they provided us both rooms side-by-side with connecting doors. One more... More 

Was this review helpful? Yes 2
mabouelrous2015, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thanks for taking the time to let us know about your stay. It sounds like we have some work to do in the room you received. Our renovation is coming up very soon and we will look forward for you to give us another try. Please let me be at your service in your next visit my cell is 305-767-6054really.I... More 

Auckland Region, New Zealand
Level Contributor
196 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed 1 week ago

Yes I have to agree with previous reviewer. Busy airport hotel. Room had window to corridor but was reasonably spacious and quiet. The Reception and check in was poor - hard to find it even. Not clear about parking. Ate at the restaurant which was not good value. Nothing much close by.

Was this review helpful? Yes
mabouelrous2015, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for your honest feedback. We are always looking for ways to improve our hotel and services. I am glad you enjoyed our accommodations. Our culinary team Lead by Chef Hugo is working on improving the food selections, qualities and services. I will be glad to be at your service in your upcoming visit if you decide to give... More 

Santa Maria, California
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose this hotel on a package deal that includes parking and staying the night before our flight because we had an early morning flight and wanted to be near the airport. The staff was helpful and friendly. We were able to park our car in sight right below our hotel window. The hotel restaurant had delicious quality food, though... More 

Was this review helpful? Yes
mabouelrous2015, Owner at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thanks for the fantastic review. We really are glad that you enjoyed your stay with us. We look forward to your next visit. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The room smelled funky and was in the center wing of the hotel. It was more of a motel style room with a window out into the hallway. This window made for a very noisey room. The tv was broken and it took about an hour to get a new room. Eddie tried getting me and upgrade but my guess... More 

Was this review helpful? Yes 2
mabouelrous2015, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for your candor. It really sounds like we missed at every turn and for that I do apologize. I hope you gave us another try and I would be happy to be at your service. My cell is 305-767-6054 .All the best to you in your travels. Mohamed Abouelrous Director of Operations More 

Cairns
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Convenient to airport, it is a little like a people factory, but staff hospitable. Room comfortable, air cond did not seem too work. Breakfast good, shuttle bus welcome and efficient, would stay again.

Was this review helpful? Yes
mabouelrous2015, Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thanks for the 5 stars Review. We really are glad that you enjoyed your stay with us. We look forward to your next visit. meanwhile we take all concerns in consideration. Always at your service at 305-767-6054 Mohamed Abouelrous More 

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