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Holiday Inn Express Hotel & Suites Woodland Hills

2.5 of 5 Hotel   |   22617 Ventura Boulevard, Los Angeles, CA 91364
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73%
Ranked #96 of 323 Hotels in Los Angeles
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
akidcagal Central Coast California
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121 reviews from our community

Traveler rating
    38
    51
    20
    10
    2
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34
34
8
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Central Coast California
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed with my daughter and her friend. They attended a concert at the Rose Bowl. We arrive shortly after 3:00 pm and our room was ready. Both the person on the phone when I called ahead and the front desk person were very friendly and professional. It was nice having a fridge in the room and the outlets were... More

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Redding
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The service was good and the room was fine, but the hallway had a very old smell. The bathroom was kind of dark, especially sing on of the bulbs was out. I called and they brought me a new one. I think new carpet and paint are in order. The free breakfast was pretty typical, so no complaints.

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Kansas City
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I checked into this hotel yesterday around 10:30 p.m. and was warned that the wood may be "sticky" and was refinished that day. When I got to my room, the door was open and housekeeping was finishing it up because all surfaces were too wet to put things on. The room had an overwhelming smell and after about 30 minutes... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Woodland Hills, responded to this review

Dear IslandGirlinKC, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your... More

Haifa, Israel
Top Contributor
59 reviews 59 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for ten days while visiting family and touring LA. We had two rooms - one for the kids and one for the parents. The rooms were very comfortable with all of the usual extras (coffee machine, cable tv, toiletries). The beds were new and stocked with many pillows marked "soft" and "firm". The front desk... More

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nj
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed August 17, 2014

Stayed at this hotel on our way to SFO from LA. Hotel was centrally located from a lot of eateries. There is a decent grocery shop next door which also has few more restaurants which we did not check out. Our room on 3rd floor has a view of the back of the grocery store. So, when when we stayed... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Woodland Hills, responded to this review

Dear sumanl, Thank you for your feedback. We appreciate you providing us with a review highlighting not only the bad, but also the good points of your stay. Thank you for your kind words regarding our staff. However, we regret letting you down on some aspects of your stay. We have taken note of your comments regarding the staircase. Please... More

Mexico City, Mexico
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 14, 2014

I stayed 5 nights at this hotel and I think is an excellent choice, the room was very confortable and clean, and it has a good size I mean not small but not too big, the staff was very friendly and ready to help specialy the people in care of the breakfast they were very helpul to me, the location... More

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Atlanta GA
Contributor
17 reviews 17 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed August 8, 2014

Strange room layout .. Difficult, almost non-existent WiFi (very important to my work). Staff excellent at shrugging. The "pool" was hard to find because you because it is the tiniest thing called a pool I have ever seen. I think the square footage of the room was as big as the whole pool. Breakfast was cramped and poorly replenished. I... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Woodland Hills, responded to this review

Dear dmeade, Thank you for taking the time to share your comments with us regarding your recent stay. I am sincerely sorry that we were not able to deliver based on your expectations on this occasion particularly with the level of customer service received from our hotel staff and Wifi connection being a disappointment. Your comments are valuable for us... More

Visalia, California
1 review
4 of 5 stars Reviewed August 3, 2014

I booked this hotel for our mother/daughter trip to Universal City/Santa Monica. It was a 15-20 min drive from what we toured/visited. I was soooo impressed with the hotel staff. They were very accommodating. On day 2, I visited the front desk for resources on good eats. My daughter and I were exhausted from our day and wanted something close... More

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Nuneaton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 2, 2014

Booked a rate which included a beach kit, on checking in, no beach kit. Was also told that a Microwave was going to be put in my room, never happened. Room was great in a great location, bins not emptied first couple of days. Breakfast was adequate, but have to get in early as not only does the food run... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Woodland Hills, responded to this review

Dear Andrew W, Thank you so much for taking the time to leave us your feedback. I am pleased to know that you found our room great, location convenient and breakfast adequate. On the other hand, I apologize for the shortfalls you have encountered. Your review is vital for improving the service and quality we offer to our valued guest.... More

Bay Area, CA
Top Contributor
109 reviews 109 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 1, 2014

In the vast wasteland(strip malls, gas stations, fast food and Starbucks) that is LA, this hotel is dropped down right in the middle of a rather cheap area of Woodland Hills(there was a nice wine shop across the st.). In fact, it's easy to miss it's entrance between the Wendy's and Smart and Final. The people are friendly(thanks, Damon, for... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Woodland Hills, responded to this review

Dear CABozeman, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel in the area. While we are pleased to hear your feedback on our staff and rooms, it is truly regrettable that the breakfast items did not live up... More

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Additional Information about Holiday Inn Express Hotel & Suites Woodland Hills

Address: 22617 Ventura Boulevard, Los Angeles, CA 91364
Phone Number:
Location: United States > California > Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Woodland Hills 2.5*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Hotel And Suites Woodland Hills

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