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Holiday Inn Express Hotel & Suites Woodland Hills

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22617 Ventura Boulevard, Los Angeles, CA 91364
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Woodland Hills
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159 Reviews from our TripAdvisor Community

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Greenhithe, United Kingdom
Level Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We found this location good to get around the various areas of LA for our meetings. The hotel room was a good size, clean and comfortable. We asked for different pillows and the staff were very good. The room had a fridge, ironing board etc, we stayed five days and would stay again, represented good value. One gripe is the... More 

Helpful?
Thank GP1357
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First floor, window with see-through curtain, no privacy. Door opens to the outdoor pool area. Pool? 4’ wide x 24’ long and 2-3’deep. Staff was friendly, though not very knowledgeable about the area. Breakfast – avoid anything they prepare, from mini-muffins to eggs and sausage – would classify all as hazardous waste (the yogurt and fresh fruit were safe). First... More 

Helpful?
Thank Kelby J
Allie B, Front Office Manager at Holiday Inn Express Hotel & Suites Woodland Hills, responded to this review

Dear Kelby J, First, I would like to thank you for staying at our property, and please accept my sincerest apologies that our hotel did not meet your expectations . I understand your frustrations with our breakfast accommodations, and we are constantly looking for ways to better ourselves for our future guests. Thank you for complimenting our staff, and your... More 

New York
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this property on 1/21/16. It is VERY clean, comfortable and a good value. Although it has been renovated, the hotel is an older property and their are small signs of its age. The floor was a little uneven, causing the drawers to the dresser to open on their own. But, the bed was very comfortable, the room... More 

Helpful?
Thank TouringSM
Swift Current, Canada
1 review
1 of 5 stars Reviewed December 2, 2015

It's been two months since we stayed. Over 6 phone calls and about 4 hours of time escalating the chain of command and the problem is still not solved. Manager was verbally abusive and condescending. Watch out!

Helpful?
Thank displaynameduh
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Woodland Hills, responded to this review

Dear displaynameduh, Thank you for your review regarding your recent stay at Holiday Inn Express & Suites Woodland Hills, CA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. Unfortunately, your account settings do not allow us to send you a Private Message. You are welcome to reach... More 

Boston, Massachusetts
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed November 5, 2015

This hotel seems old and there is significant wear and tear that affects the exterior and interior conditions of the hotel. The parking garage that the hotel uses underground is very small and feels claustrophobic. Throughout our stay there was a leaky pipe in the garage that had water coming out of it every day. The room were assigned to... More 

Helpful?
1 Thank mrmouse32
Allie B, Front Office Manager at Holiday Inn Express Hotel & Suites Woodland Hills, responded to this review

Dear mrmouse32, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconveniences you experienced during your stay with us. We do take all maintenance issues very seriously, and we have informed our maintenance team of the issues you experienced. We appreciate your comments regarding our breakfast, and we are... More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 29, 2015 via mobile

I travel on business a lot. Room was clean, fresh sheets, very acceptable just like every other competitor of theirs. What makes me come back to a hotel is the workout room. This one has one treadmill, two bikes, and a broken weight machine. Not what i was hoping for.

Helpful?
1 Thank GpaWoo
Allie B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Woodland Hills, responded to this review

Dear Oxidation2, Thank you for providing feedback regarding your recent stay at our hotel, and please accept our sincerest apologies that our gym facility did not meet your expectations. We truly appreciate all comments so we are able to improve our services, and we take all maintenance issues very seriously. We do hope you return to our hotel, so we... More 

Arlington, Virginia
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 14, 2015

After being on freeways the entire weekend, it was nice to settle down at this hotel. Although it is located on a pretty major thoroughfare, our room was quiet and there was surprisingly little traffic for a Saturday night. The room was quite clean although the sofa bed was not made (not sure if that was to ensure that we... More 

Helpful?
1 Thank snappytaco
Pittsburg, California
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 5, 2015

I was very happy with the choice of hotel that we made for our trip! The hotel reminded of me of The Marriott. The bathroom was very clean and I loved that they had Bath & Body Works products! The bed and pillows were very comfortable! That is a big plus for us! So many hotels have average beds, linens... More 

Helpful?
1 Thank scasuga
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 3, 2015 via mobile

This property was OK but does not quite measure up to the standard of other HIE. Room was clean but rest of the place was pretty tired. Breakfast area was much smaller than others in the chain. Some had no place to sit on a Sat. Elevator was extremely slow and like a sauna. We renamed it the saunavator. Great... More 

Helpful?
2 Thank Tim Z
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Woodland Hills, responded to this review

Dear Tim Z, We appreciate that you took the time to review our hotel. I am sorry we were not able to exceed or at least be at par with your expectations, particularly with some of the facilities. Thank you for alerting us and bringing these unsatisfactory circumstances into the light as these will allow us to reflect on improving... More 

Level Contributor
73 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 12, 2015 via mobile

When we arrived we were worried about the noise from the street. After about 10 it was much quieter. The beds were very comfortable. Way above the the usual standard of the holiday inn express that we have stayed. The breakfast menu still need updating. I'll stay here again if I come back here

Helpful?
Thank hhurricane58
Questions? Get answers from hotel staff and past guests. Ask a question

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