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The Westin Los Angeles Airport

4.0 of 5 5400 W. Century Blvd., Los Angeles, CA 90045
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The Westin Los Angeles Airport
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The Westin Los Angeles Airport
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1,877 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ohio
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

American Airlines chose the hotel and paid for it, and I was just delighted not to be spending the night on the floor of LAX after a missed connection due to mechanical issues on a 737-800. We waited quite a while for the shuttle, but traffic was abysmal night that at LAX...worse than usual. Check-in was pleasant and trouble-free. Even... More

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Lubbock, Texas
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Very cavernous lobby with white tea scent caters to airline employees and people staying close to LAX. Things are worn here such as door handles and locks, but soft goods basically in good shape. Lobby bar is dark and a bit depressing. The Westin touches such as the signature scent and SPG points redeem what could be a non descript... More

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Ottawa, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Beautiful. Nice hotel about a 25 minute drive from Hollywood boulevard. The price is great compared to hotels downtown. Service was very good and the bar and restaurant was really nice to have on Site.

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Omaha, Nebraska
Senior Contributor
27 reviews 27 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights before a trip to Hawaii. Being an airplane fanatic, this was the perfect location for watching aircraft land at LAX. We had a "Deluxe Corner Suite" facing west, towards the airport. The view was terrific for watching landings and take offs. This was a great chance to see so many larger aircraft that don't... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Really basic hotel. Nothing fancy. Thing is if a hotel keeps all basic amenities away from sight in the room tells how much they treasure guests and respect them. If you need anything besides a soap, shampoo and hair dryer, you will need to ask for it from the room service.

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Perth, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I'm not one for writing long, drawn out, over the top or hate-mail like reviews, so I'm going to leave this one short and sweet. I had booked 2 nights at The Westin LAX, which i had paid for online before arrival. I arrived to The Westin LAX around 3:30-4:00 PM. As I approached the counter I was greeted with... More

Was this review helpful? Yes 2
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

On behalf of The Westin, we apologize to you, 鈍ら 墓, that you departed feeling unable to speak positively about your experience with us. Unfortunately our financial standards in place left us both in a tough situation; we were unable to provide you with the service we would have liked. We assure you that these standards are clearly stated on... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I haven’t stayed at the hotel myself but I had to communicate with the personnel on behalf of my brother who left a significant amount of cash in the in-room safe. Money was found and returned to Lost and Found department, but the problem was they could not send cash via mail because of FedEx restrictions. Todd Hartly, who is,... More

Was this review helpful? Yes 2
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Anna, thank you for taking the time to commend Todd for his highly personalized service in a bit of a stressful situation. From each of us at The Westin Los Angeles Airport, there is no better reward for our efforts than to receive written recognition from our guests. We look forward for the opportunity to be *your* host next time... More

Ottawa, Canada
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located near the LAX airport with spacious rooms, a gym and a club lounge. The hotel offers shuttle service to the airport and clean rooms with good service. The hotel is several miles from the hotel and doesn't have restaurants in walking distance so a taxi or car are recommended.

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TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Thank you, Sunbound, for the kind words and 5-star review of your time at The Westin Los Angeles Airport. We look forward to the opportunity to delight you as you continue your loyalty to SPG. Until then, travel well. Guest Experience Coordinator More

Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is good for attending a conference. There are places to eat within walking distance. The rooms are clean and accommodating. I would definitely stay here again for a conference. There is a shuttle from the airport.

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TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Thank you, Barry L., for the kind words. It's wonderful to know you still have positive memories of your time with us that you are sharing with TripAdvisor nearly a year since you departed. Don't stay away too long. We certainly look forward to welcoming you back soon. Travel well. Guest Experience Coordinator More

Los Angeles, California
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When we arrived, the guy who loaded up the luggage cart and called for my valet had gone off and forgotten about my luggage. He just left it by the side of the road until I reminded him. The employees of this hotel are the most untrained, unprofessional and crass individuals working in the service industry that I have ever... More

Was this review helpful? Yes 2
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Additional Information about The Westin Los Angeles Airport

Address: 5400 W. Century Blvd., Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Los Angeles Airport 4*
Number of rooms: 740
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Also Known As:
The Westin Los Angeles Airport Hotel Los Angeles
Los Angeles Westin
Westin Lax
Westin Los Angeles Airport

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