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The Westin Los Angeles Airport

4.0 of 5 5400 W. Century Blvd., Los Angeles, CA 90045
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The Westin Los Angeles Airport
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The Westin Los Angeles Airport
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1,918 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

And it was close to where we were working for the weekend. Other than that, we've had better experiences. To start, we booked through a third-party site and pre-paid. When we arrived late in the evening on our arrival date, we were told there were "no clean rooms." We worked all day Friday, drove over four hours to get there... More

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

There really isn't anything worse than checking into a room that smells of smoke. I've had it happen and it does ruin the sleep. While we are 100% non-smoking we still need to enforce the policy and make sure that we deep clean rooms that have been smoked in before we rent them. You have my sincere apologies. This is... More

Los Angeles, California
Contributor
13 reviews 13 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Close to the airport for an overnight stay with complementary shuttle. Good accommodation with friendly staff. Fast checkout. Only draw back was no shops close by. As a solo traveller I stayed in the hotel and did not feel inclined to wander far. This was OK as it was only an overnight stay.

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Thank you for your loyalty and for your review! It's great to hear that we were friendly and efficient. These days that is a minimum expectation and I hope we do this 100% of the time. For shopping, you are right, walking around the hotel isn't going to get you to where you want to go. We do have the... More

New York City, New York
Top Contributor
55 reviews 55 reviews
40 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked a last minute trip to LA and booked a room here. As I literally had a 6am in, then work, then an 8am out I had a very full day and didn't end up checking in until close to midnight. When I got there tired as anything I was told the hotel was severely overbooked and there were... More

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Thank you for the candid review! I'm very focused on room readiness. No matter how busy we are we just need to keep our housekeepers ahead of the check-ins and we'll be fine. I expect that based on the current focus we can eliminate this as an opportunity. My apologies for your wait! It was great to see that we... More

Houston, Texas
Top Contributor
121 reviews 121 reviews
17 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for business meetings and would go back again to stay for pleasure. There's a free shuttle that takes you from LAX to the hotel and back. The rooms are a good size, clean and comfortable. The showers have excellent water pressure, the washcloths are large and the towels thirsty. The meeting rooms are good sized and the... More

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Based on your kind review and the description of the hotel and restaurant it sounds like you were in our Westin. I might also recommend the Hilton with a big thumbs up, but I think we're better (although I may be biased). Please let me know if there is anything I can do for you on your next stay. All... More

Hamilton Ontario Canada
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I attended the Taxi Road Rally Music convention that was held in this hotel early November. The hotel was very clean and near the airport. They also had a complimentary shuttle to and from the airport. The front desk staff were very friendly. The convention basically used all the major meeting rooms in the hotel and they all met the... More

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Thank you for the fantastic review! We love your group!!!! Thank you for coming and thank you for plugging our Make a Green Choice program. We are all looking forward to welcoming you back. Best!!! Phil GM More

San Antonio
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First stay here. Business trip. Need comfort, calm atmosphere, good food. Found that and more. First of all: what a deal!. I got the senior rate with club level perks including free self-parking (saved $27/day), free internet, continental breakfast in a.m. and hors d'eurves at night. The continental breakfast included fresh scrambled eggs, freshly made roasted salsa, and a different... More

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Woo Hoo! Thank you for the awesome review! You covered everything and even made me hungry in the process. I hope this stay will be the first of many and that I'll have the pleasure of meeting you on a future stay with us. Best! Phil GM More

Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed 3 nights here between Vegas and flying home. It's well located for exploring LA and the room was comfortable and clean. The pool was small but clean and got the sun all day and the gym was ok. We ate in the hotel twice. The food was better the first nigh than the second (we wondered if the... More

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TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Greetings from LAX, Stewart C. On behalf of each of us at Westin, we apologize for any confusion resulting in a surprise parking charge. As parking space is subject to limited availability and short supply at LAX, overnight parking does come at a premium. Although you'll find our nightly parking rates to be comparable to similar facilities in the area,... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

My fiancée and I have twice a month local adventures and choose this location. This property is beautiful from the outside in. The front desk staff are amazingly helpful. I'm terrible with names, but I think his name was either Juan or Jesus. Forgive me if either are incorrect. The only draw back was the expense of parking overnight. The... More

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

This will be my first review response as General Manager of the Westin LAX. I'm so glad to be starting with great review. First, my compliments on the twice a month local adventure. Now with kids everyday is an adventure but I definitely will try to get it started. Thank you for the kind review! Parking anywhere around LAX is... More

Paris, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed one night before an early flight. Staff was nice. Room in sad shape, everything was old and kind of grimey, shower broken. Someone was smoking on our floor, if our kid wasn't already asleep we def would have changed rooms, still smelled bad in the morning. I called but not much they can do after the fact. Construction... More

Was this review helpful? Yes
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

From each associate at Westin, we apologize to you and your family, ShawnFrisbee, that your time with us fell short of your expectations. Rest assured that our efforts entirely focused on ensuring the most comfortable, convenient accommodations at LAX. Next time your travels bring you to L.A., we would delight in the opportunity to restore your confidence in us. Stay... More

San Luis Obispo, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Amazing views of Los Angeles. Not only are the room rates terrific for the level of quality and service you receive, but the parking package is one of the best deals in town. We stayed one night, before leaving on our Honeymoon last year (the day before Thanksgiving) and were gone 7 days. By staying one night, we could park... More

Was this review helpful? Yes
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

shannon w, we are delighted to hear that you made The Westin Los Angeles Airport, part of your special occasion. Thank you for sharing your memories with a 5-star review to TripAdvisor. Whenever you travel from LAX, rest assured we would welcome the opportunity to be your first stop on your journey. We look forward to seeing you back soon.... More

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Additional Information about The Westin Los Angeles Airport

Address: 5400 W. Century Blvd., Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Los Angeles Airport 4*
Number of rooms: 740
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Also Known As:
The Westin Los Angeles Airport Hotel Los Angeles
Los Angeles Westin
Westin Lax
Westin Los Angeles Airport

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