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The Westin Los Angeles Airport

4.0 of 5 5400 W. Century Blvd., Los Angeles, CA 90045
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The Westin Los Angeles Airport
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The Westin Los Angeles Airport
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1,954 reviews from our community

Traveler rating
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    436
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    115
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

The rooms were a bit outdated but clean, which was balanced by the very large lobby area with a great bar and a VERY good restaurant. My husband and I were very pleasantly surprised with the menu choices. In a nutshell, it's a great place for a non stressful way to make it to LAX on time

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Vancouver, Canada
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here one night and it was okay with nothing special experience. This hotel is close to airport, so if you are dropping by for day it will be good, but do not expect too much from it. I've been to many Starwood hotels especially Westin but I do not believe it was up to par. Front of hotel... More 

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Davis, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This MIGHT be one of the best hotels in the immediate vicinity of LAX, but most of the hotels in the area are not very nice. That said, the hotel itself has a lot of little issues that keep it from being a "very good". The rooms get a lot of flight noise from the nearby airport that could be... More 

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Sydney
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

air con in room didn't work and faced the sun the whole day. Keys need to be recoded x3 time. Given an interconnecting room that smelt of dust and had a screaming child for hours. Room was dusty as in the counters and side tables were filth. And worse it smelt like mould. Access was not provided to HSIA OR... More 

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Phoenix, Arizona
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is about a 10 minute shuttle ride from LAX. Keep in mind how huge LAX is, and that you might have to wait 30 minutes for your shuttle to arrive. The front of the hotel is currently under construction, so I was dropped off on the side of the hotel and no one was there to greet or... More 

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

First off... Happy Holidays! Thank you for taking the time to write a review. Anecdotally it seems we did OK. Hence the three star star score. As I've said before in 2015 our goal will be to meet AND exceed expectations - five star scores. I hear you loud and clear on the guestrooms. The beds are A+ the bathrooms... More 

Big Bear Lake, CA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This is the first time I have stayed at this hotel. What a nice surprise. I usually stay at the Marriot when I am flying out of LAX, but not anymore. The hotel was clean and the beds were comfortable. (My granddaughter actually commented on how nice our room smelled. Weird. That has never happened at an airport hotel before,... More 

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Happy Holidays and thank you for the Great review!!! Tell your granddaughter she is welcome anytime! Love her observation! I hear you loud and clear on the drive. If the drought had continued it would have been done before your stay. The one time I didn't want rain! Thanks again for taking your time to review us. Be Well! Phil... More 

Calgary, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

This hotel was generally clean. The staff offered to help us with our bag...this was greatly appreciated. The bellman very pleasant and was very helpful with tips about the city of LAX for our short stay. My only peeve with this hotel was the refusal of management to warm up some leftovers we had from lunch. The reason for refusal... More 

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Thank you for taking the time to write your review. Obviously "Decent " isn't what we are shooting for. "Wow" or "Amazing" would be better BUT we know we have to earn it. It seems that with the exception of heating the leftovers we met your expectations and candidly with the leftovers we had the opportunity to exceed your expectations... More 

California
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've stayed at the westin so many times on so may different occassions (biz, family) over the last 15-20 years that I can't count. The Westin always surpasses expectations. For those that rate it "terrible" they may have just had the bad luck of the draw of a rowdy group - it can happen anywhere up and along the LAX... More 

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Wow! Thank you for the Terrific review! Thank you for your business and for your loyalty. We look forward to welcoming you back soon! Happy Holidays! Phil GM More 

Los Ranchos de Albuquerque, New Mexico
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here briefly upon returning from an international trip to late for the last leg domestic flight. Tired, I'm initially impressed with friendly attitude of front desk & bell staff. If all of the 770 rooms are as nice as mine it's impressive. Nicely decorated. Very comfortable bedding. Up to date bath fixtures with a rain type shower head that... More 

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Thank you for the kind words! It all builds off of expectations and we strive to always surprise and delight. Regarding the shuttle. I hear you loud and clear. There is a GPS monitor in the hotel that tracks the shuttles so that at least for departure you know when the next one is coming. Essentially all the hotels at... More 

Thomasville, Georgia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's a Westin so there are high expectations. This hotel definitely meet them. It's within walking distance of rental car return lots and some restaurants. I walked to the Dennys up the street with no problems. Easy ride om the shuttle to the airport.

Was this review helpful? Yes
WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Thank you for taking the time to write such a nice review. I hope we'll be welcoming you back soon and next time I hope we exceed those expectations and earn a five! Be Well! Phil GM More 

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Additional Information about The Westin Los Angeles Airport

Address: 5400 W. Century Blvd., Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Los Angeles Airport 4*
Number of rooms: 740
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Also Known As:
The Westin Los Angeles Airport Hotel Los Angeles
Los Angeles Westin
Westin Lax
Westin Los Angeles Airport
Hotel Style:
#26 Luxury Hotel in Los Angeles
#29 Best Value Hotel in Los Angeles

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