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The Westin Los Angeles Airport

4.0 of 5 5400 W. Century Blvd., Los Angeles, CA 90045
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The Westin Los Angeles Airport
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The Westin Los Angeles Airport
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1,944 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wellington, New Zealand
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a 16 hour stopover in LA so decided to get a room just for the day. Checked in about 11am and it wasn't a problem at all. Nice big hotel with an impressive lobby. The rooms were large and clean and beds pretty good! Bathrooms looked a bit tired, but thats not a big deal. The concierge staff... More 

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Surrey, BC
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here overnight because of a long layover on a connecting flight, and expected to put in an interrupted sleep. However, the bed was so comfortable that I slept solidly until the wake-up call, took the free shuttle back to LAX, and arrived at my destination well rested. Apart from the fact that my few hours of sleep cost... More 

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bay area, ca
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Westin is very convenient to LAX, and better than many of the other local hotels. However, the windows are not sound proof so airplane take off and landing noise still comes through all night. Additionally the property looks and feels kinda dated, like it has not been improved in a while. Shower pressure was very weak, which sucked. Lobby... More 

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Spokane, Washington
Top Contributor
195 reviews 195 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here and the hotel was a good value (we used Priceline) the room was nice and clean, free shuttle to airport, and comfortable bed. The shower water pressure was a little light. Free breakfast isn't really breakfast it's just a muffin, coffee, and a piece of fruit. But all in all a very good value

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Thank you for taking the time to write a review and thank you for the kind words. We have a Starbucks (We Proudly Serve) Cafe and we also have a full breakfast available at our Daily Grill restaurant. For Starwood Preferred Guest Elite members we have a Club Lounge that also serves full breakfast. I hope we'll be welcoming you... More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

Standard Westin quality, massive property with a lovely lobby bar. A bit confusing layout and long wait at reception but the $28.00 for parking was a bit much (in my opinion). That being said, if you're positioning yourself for a lax flight, it's super convenient -5 minutes to the airport doors. Lastly very friendly reception service.

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Thank you for the kind words and it was great to hear that we took good care of you. Honestly at LAX and in lots of other hotel markets every hotel charges for parking. Parking is just a hot commodity and the real estate is costly. What I would suggest is when you are shopping for best value add the... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Arrived around 11PM. Walked past numerous obviously-drunk people in lobby. Checked-in and received no directions to room or information on hotel. Walked past old, moldy plate of food and oatmeal bowl in hallway near room (looked like had been there at least a week). Another guest said "pretty nasty huh" and walked into their room across the hall from the... More 

Was this review helpful? Yes 2
WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

There is no substitute for a good first impression. I can imagine that walking past a party, finding a room service tray that wasn't picked up in the hall and a room that wasn't clean must have been extremely upsetting. Candidly I don't blame you for walking out. I know it is small consolation but this isn't business as usual... More 

Cork, Ireland
Contributor
20 reviews 20 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Firstly the reception staff were great when i arrived from a 13 hour flight and upgraded me to an exec room which overlooked the airport runway. You couldnt hear the aircraft which was good. I could see the hollywood sign in the distance so the room had good views of LA. The hotel has a great gift shop with very... More 

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

We have certain expectations when we check into a hotel. One of the basics is that we will feel safe walking around outside the hotel. I can imagine that after being told that there was no problem walking to your rental location and then facing a crazy homeless guy must have been extremely frustrating. In your shoes I also would... More 

Margate, United Kingdom
Top Contributor
103 reviews 103 reviews
69 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

front entrance closed so arrived at tradesmens entrance and unimpressed. poor signage. however check in friendly and room big, comfy, luxurious etc with exceptionally comfortable bed and linens/towels. efficient a/c, nice view of runway. large well equipped bathroom with tub. it appeared room above occupied by lots of kids and noise of them running around was much more intrusive than... More 

Was this review helpful? Yes 1
WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Thank you very much for taking the time to let us know how your stay went. The Front Drive Project is taking a little while longer than expected due to the rain. In the end we'll have corrected some soil settlement issues and have a new front drive. That's the good news. The bad news is that the rain has... More 

Billerica, Massachusetts, United States
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Got a last minute deal on the Westin at LAX because of an early morning flight back to Boston and was pleasantly surprised with the room, service and especially the restaurant and bar service. I would recommend this hotel to anybody

Was this review helpful? Yes 1
WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

First of all Go Pats! (sorry, huge Boston sports fan). Thank you very much for the kind words!!! The positive reinforcement goes a long way with our associates and I know they appreciate the good word. I will be more than happy to pass on KUDOS! Be Well! Phil GM More 

Fresno, California, USA
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 2 nights with my husband and 6 year old at the end of November 2014. I had to attend a business event at UCLA and then we headed to Disneyland the next day. I booked the hotel for $109/night through Hotels.com. I choose this one over others in the area because of the reputation... More 

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WestinLAXGM, General Manager at The Westin Los Angeles Airport, responded to this review

Thank you for the candid review! I think that it will be super helpful for people researching where to stay at LAX. First off I hope your six year-old enjoyed Disneyland! Expectations are everything and for us it is all about exceeding them. We had the opportuntinty to surprise and delight but missed it. My apologies!!! Parking will be expensive... More 

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Additional Information about The Westin Los Angeles Airport

Address: 5400 W. Century Blvd., Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Los Angeles Airport 4*
Number of rooms: 740
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Also Known As:
The Westin Los Angeles Airport Hotel Los Angeles
Los Angeles Westin
Westin Lax
Westin Los Angeles Airport
Hotel Style:
#26 Luxury Hotel in Los Angeles
#29 Best Value Hotel in Los Angeles

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