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All 318 Los Angeles hotels

The Westin Los Angeles Airport

4.0 of 5 Hotel   |   5400 W. Century Blvd., Los Angeles, CA 90045
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64%
Ranked #107 of 318 hotels in Los Angeles
A recent review
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1,739 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
12 reviews 12 reviews
4 of 5 stars Reviewed 2 days ago NEW

My husband & I had no problems with check in. Upon arriving at our room, we realized we had not 1 king as thought but rather two full beds. The beds were comfy & we didn't hear the dog place others have mentioned. Our room service came when promised & our order was correct. The biggest issue I have is... More

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Lake Forest, California, United States
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed here a number of times when I have an early flight out of LAX - I live in Orange County. The location is 5 minutes from the airport and they have a complimentary shuttle that leaves every 15 minutes or so. The beds are comfortable. The service is always very good, not excellent, but very good. I... More

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Templeton, California, United States
Top Contributor
61 reviews 61 reviews
7 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have stayed at the Westin LAX numerous times before embarking on international travel. I think they have the best accommodations by the airport. Rooms are spacious, well-appointed with comfortable bed(s). The last time I stayed I took our small dog, which they allowed. As an SPG gold rewards member, I was afforded a late check-out, which can be helpful... More

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TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello DawnStarr, Thanks for sharing your experience on TripAdvisor. We are so glad to hear that you always stay with us before your international flights, as it is truly our pleasure to serve you. With that being said, we hope you will accept our deepest apologies for your experience with the Daily Grill. Rest assured your concerns have been addressed... More

miami, FL
Top Contributor
52 reviews 52 reviews
41 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This property below what most SPGs are used to but works well for a 1 nighter before domestic/international flights. Good airport shuttle super convenient upgraded to junior suite front desk Bad room/furniture beat up food trays all over the place/sat on weekend for more than 12 hrs gift shop ridiculous prices (eg 3oz tube of toothpaste $9) located in a... More

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TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello tigerfoods, We would like to take this opportunity to thank you for posting a review. We are truly sorry to learn your experience was below your expectations, and we do apologize for any inconvenience we caused you during your stay. Rest assured that your suggestions for improvement will be shared with the Executive Team for follow up and evaluation.... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Checked in., ok.. You can tell this is a quick stop as travelers pass through, certainly not up to Westin standards. Just by service alone ..you feel that they don't welcome platinum SPG members .. No upgrades not nice about it either.. Felt like they gave me one of the worst rooms, thought they would have saved a room for... More

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TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Danielle O, Thank you for sharing feedback from your recent stay. We hope you will accept our sincerest apologies for the negative experience you had while staying with us. We truly appreciate you choosing to stay at The Westin Los Angeles Airport and strive to provide our guests with the personal, instinctive and renewing experience they deserve. We hope... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

As a Starwoods elite you become accustom to great Hotels and service at Westins..this one leaves a lot to be desired..the check desk employees are a little..let's say.. "street" the rooms have a oder to them. And the bar at night is trolled by local call girls..have fun!

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TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello dafactsjack, We appreciate you sharing your experience from your stay with us. It is truly disappointing to learn your time here was below your expectations. We do apologize for any inconvenience!! Please know your comments have been shared with the applicable manager for immediate follow up. We hope you will allow us the opportunity to provide you with the... More

fairbanks
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Location to the airport is great. Rooms are very noisy and could use some upgrading. Executive level is not worth the extra amount. Lounge staff are very obliging, breakfast is excellent and evening appetizers are nice. Good selection of wine, but not included. Small pool. Restaurant service was very poor. Slow service and bad attitude. Lobby lounge had an awesome... More

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TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello shuffleFairbanks, Thank you for taking the time to share your recent experience with us. We love to hear feedback from our guests, as your opinion is very important to us. It is saddening to hear your time here with us was only OK. At Westin, our mission is to be a partner in our guests' well-being before, during and... More

Naperville, Illinois
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Flew from Papeete Tahiti to LAX and opted to remain the night in LA in a hotel rather than continuing on for another four and half hours to Chicago. The Westin was a comfortable stop-over and had the amenities one would expect from this hotel chain. The rooms were large, beds comfortable and reception desk welcoming. The free shuttle from... More

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TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello psa, Thank you for sharing your positive experience. It is refreshing to learn that you enjoyed your time with us over your brief stop-over in Los Angeles. We look forward to your return visits when traveling through the Los Angeles area. It is truly our pleasure to serve you. Regards, Guest Experience Coordinator More

Seattle, WA
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel was fine for a quick stop before our flight, and a decent value for the money, but not quite up to the usual Westin standards in my opinion. Three things for management to work on: 1. put outlets on both sides of the bed. Everyone wants to charge their phone at night and may use it as an... More

Was this review helpful? Yes 1
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Crticalone, Thank you for taking the time to share your recent experience. We are saddened to hear your stay was less than enjoyable, and was not a reflection of the service and standards Westin prides itself on. We do apologize for the troubles you faced; rest assured your feedback has been shared with management for follow up and corrections.... More

California
Top Contributor
90 reviews 90 reviews
34 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

This was an in/out business trip but the first overnight at the Westin. From the moment he cabbie (why didn't you take the airport shuttle -- duh, you are faster; learn some manners), the hotel was a great home. The room -- a one nighter -- doesn't have many in-room amenities. You are near the airport so the TV cuts... More

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TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Coastguy, We appreciate you sharing feedback from your quick stay with us while on traveling on business. It is delightful to hear that we provided you with solicitous service and that you enjoyed the food and service at the Daily Grill. It would be our pleasure to welcome you back again soon. Regards, Guest Experience Coordinator More

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Additional Information about The Westin Los Angeles Airport

Also Known As:
The Westin Los Angeles Airport Hotel
The Westin Los Angeles Airport Hotel Los Angeles
Westin Los Angeles
Los Angeles Westin
Westin Lax
Westin Los Angeles Airport
Address: 5400 W. Century Blvd., Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Los Angeles
#107 On the Beach Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Los Angeles Airport 4*
Official Description (provided by the hotel):
The Westin Los Angeles Airport, just four blocks from Los Angeles International Airport, offers easy access to major corporations, marvelous shopping, sunny beaches and fine restaurants. ... more   less 
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