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All 318 Los Angeles hotels

Highland Gardens Hotel

2.0 of 5 Hotel   |   7047 Franklin Ave., Hollywood, Los Angeles, CA 90028 (Hollywood)
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Highland Gardens Hotel
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Ranked #188 of 318 hotels in Los Angeles
A recent review
4 of 5 stars Reviewed January 29, 2014
FQTL247 Zurich, Switzerland
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152 people have reviewed this hotel

Traveler rating
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    34
    24
    33
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25
27
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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English first
Zurich, Switzerland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 29, 2014

I stayed there the third time and it has been again great. Excellent location, room with a balcony towards the pool, garage parking in the basement and most importantly a great and extremely helpful reception team. I will make sure to come back!

Was this review helpful? Yes 2
JGB1022, Manager at Highland Gardens Hotel, responded to this review

Thank you for taking the time to leave a review. Your feedback is greatly appreciated. We are delighted that you enjoyed your stay and look forward to serving you in the future. More

Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2014

I stayed here for a little over a month, november into december. I had an awesome experience here, the staff are very helpful and really nice. I had 2 problems with my room which were fixed the same day I spoke to them about it, while I was at classes. I highly recommend staying here in hollywood, it was a... More

Was this review helpful? Yes 2
JGB1022, Manager at Highland Gardens Hotel, responded to this review

Thank you for taking the time to write a positive review. Your opinion means a lot to us. We are constantly upgrading and evolving to meet the need of our guests and we value your imput imensely. We are happy that your time with us was a positive experience. More

Seattle, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 8, 2014

Night One: 1:24am. Next door neighbor wakes me up when he starts playing guitar. Quite poorly, I might add. I drift back to sleep and at 3:12am I was awoken again by loud talking by the pool area which ricocheted off of every wall in the courtyard. Oh how nice. A party. I picked up the phone to call the... More

Was this review helpful? Yes 4
Kamloops, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 3, 2014

2 friends and I had stayed here for 2 nights. The (#108) room (on the ground floor) that we had was on the small side with 2 queen beds. The outside courtyard in the middle of the hotel was very nice suprise. The front lobby had free wi-fi and our stay included continental breakfast. The staff that I had encountered... More

Was this review helpful? Yes 2
San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2013

I have stayed here several times and always ask for room # 105. I always get what I ask for at this place, very accommodating and friendly staff. I like 105 because of the history. If you don't already know of this room, then it really wouldn't matter to you. I do and It does to me :) I have... More

Was this review helpful? Yes 1
San Diego, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2013

After reading reviews of the Highland Gardens Hotel, I wasn't sure what to expect. Imagine my happiness when I arrive at 2pm and room was ready :) It's easy to see this is an older place, trying to renovate and up date their rooms. Ours had a full kitchen w/ microwave and stove/oven. A little kitchenette and great amounts of... More

Was this review helpful? Yes 1
JGB1022, Manager at Highland Gardens Hotel, responded to this review

We are working extremely hard to improve your experience and make sure that your stay with us is a pleasant one. We greatly appreciate the positive feedback and thank you for your kind words. When a positive review is posted we feel as though our efforts have not gone unnoticed. Thank you again and we look forward to serving your... More

Worthing, England
Top Contributor
73 reviews 73 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed July 24, 2013

Time moves on, but when we returned to the Highland Gardens Hotel in Hollywood after a few years, it was just like coming home. They had moved the reception to the other side of the foyer it seemed, but apart from that everything was just as it had always been. There were still the photos behind reception of some of... More

Was this review helpful? Yes 2
JGB1022, Manager at Highland Gardens Hotel, responded to this review

Thank you for taking the time to post a review. We are delighted that your stay was a pleasant one and we look forward to having you stay with us in the future. More

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 8, 2013 via mobile

The hotel is in a good location for the centre of Hollywood, transit and tours. The room was spacious and the air con fine, but there were fleas in our beds. We were bitten all over. One night we almost didn't sleep as a result. The staff did replace our sheets, I think, but this did not help at all.... More

Was this review helpful? Yes 4
JGB1022, Manager at Highland Gardens Hotel, responded to this review

We are sorry that your experience with our hotel was unsatisfactory. Rooms are treated regularly so as not to have any issues with insects. We are a pet friendly hotel and therefore on the rare occasion that we are notified of a problem in one of the rooms we do everything we can to eradicate the problem quickly. Again, we... More

San Diego, California, United States
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 30, 2013

We stayed at the Highland Gardens Hotel, because it was walking distance to the World Famous Magic Castle. It was very convenient for that reason. Also, walking distance to the Walk of Stars in Hollywood. The pool area is nice. With lots of tropical foliage. The suites are nice in size. We had 3 people total. So, my boyfriend and... More

Was this review helpful? Yes 3
JGB1022, Manager at Highland Gardens Hotel, responded to this review

Thank you for posting a review. We take your input very seriously. We are constantly upgrading our accomodations to make sure your stay is a pleasant one. Thank you again for the positive review. Sofa beds are not always the most comfortable, so we also offer roll away beds with a better mattress. We look forward to your stay with... More

La Quinta, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 28, 2013

This hotel is in a great location for a reasonable price. Other than that there is nothing positive to say. We checked in and when we got to our room it hadn't been cleaned. We were given another. It was a nice enough room but old. The shower was tiny and the faucets were confusing. towels were small and scratchy.... More

Was this review helpful? Yes 1
JGB1022, Manager at Highland Gardens Hotel, responded to this review

We apologize for any inconvenience we may have caused you. Rooms are constantly being renovated and updated. If you return, see me, and I will make sure you are satisfied with your accommodations. More

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Additional Information about Highland Gardens Hotel

Also Known As:
Highland Gardens Los Angeles
Hotel Highland Gardens
Address: 7047 Franklin Ave., Hollywood, Los Angeles, CA 90028
Location: United States > California > Los Angeles > Hollywood
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #188 of 318 hotels in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Highland Gardens Hotel 2*
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