Got here after a long flight, and we were promptly checked into our rooms. This hotel is being reflagged as a Hyatt, and everything is new, and it shows. The rooms were clean, neat, and most of all, comfortable. The only issue I had (very minor) was that the frameless shower doors leaked water onto the tile floor, but housekeeping... More

Guest rooms are spacious, nice décor and clean. The public areas like the lobby and living rooms are beautiful. One thing though that was not impressive was the customer service of the young lady at the front desk. She seemed indifferent to our questions and was not aware of some complimentary amenities provided to guests attending a convention such as... More

I stayed here for two nights and have to say it was one of the most beautiful hotel rooms I have ever seen. Pure luxury! The hotel has clearly been renovated and it's been worth every penny, It's well situated and easy to find. The staff were pleasant and the whole experience set a high standard for my 2 week... More

I had stayed here for 2 nights and love,love the swimming pool and also the access to the fitness room.Very nice hotel with excellent service and good location if you want to see downtown LA.The hotels location also provided easy access to restaurants and many night clubs.I also liked the garden room where we had our breakfast outside enjoying California... More

I regularly stay downtown and am constantly disappointed at the dearth of good hotel options. I am happy to say that this has now become my go-to destination. Rooms are good, common spaces are excellent, staff very helpful.

I stayed here when it was the marriott and did like it then, but now that it is a hyatt i even like it more. First the rooms are beautiful, clean and modern. The gym needs more equipment too small. The restaurant food is good, but a little expensive, wish they had happy hour. Service is great the front desk... More

I never saw the hotel before the renovation, but the guest rooms are fantastic and beautifully equipped. The bathroom is great and there was plenty of space in the rooms. The lobby area is gorgeous. I was here for work and a convention at the LA Convention Center... I walked to LA Live a couple times, about 8 blocks... not... More

When checking into the hotel, Miss Ireleand exhuberated exceptional guest service. She had a great personality and I can't wait to see her in the movies! Thank you for taking care of me-- Jascen & Miss Idaho

Decent hotel. However, the young Irish receptionist was a breath of fresh air. When I checked out on Mother's Day, she really was helpful. Durning my stay, She was attentive to my requests and made me laugh quite a bit. I'd definitely stay here again.