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The LA Hotel Downtown

333 South Figueroa Street, Los Angeles, CA 90071
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The LA Hotel Downtown
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Ranked #104 of 337 Hotels in Los Angeles
A recent review
3 of 5 stars reviewed 5 days ago
Explore121 Orlando, Florida
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580 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Booked a junior suite several weeks before a conference and had to prove at the desk that I had booked a suite. Very glad I had asked for an e-mail confirmation before I traveled. The lobby is beautiful, open and bright. The rooms are also newly renovated yet somehow you can feel the old tones underneath the surface. The elevator... More 

Was this review helpful? Yes
LA H, Front Office Manager at The LA Hotel Downtown, responded to this review

Dear user Explore121, Thank you for your business and feedback. To see that you had a less than memorable experience during your previous visit alarms us. I would like to assure you that we are looking into these issues. We hope to see you again, so we can welcome you with our warm and subtle touch of true hospitality. Samuel... More 

Marina del Rey, California
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I attended a conference at the LA Hotel (rebranded WH Grand, so don’t look for LA Hotel signage). I drove in for the event and was very appreciative of being checked in early. The décor is lovely and contemporary. There are large open spaces and the rooms are large. The conference rooms are spacious even for our large group, although... More 

Was this review helpful? Yes
LA H, Front Office Manager at The LA Hotel Downtown, responded to this review

Dear user dwalker43, Thank you for taking time to write this review. We appropriate your feedback. Although, our lobby and rooms are done. But our renovation is not yet completed. The things you have mentioned are the things we are going to work on next. We will replace all of our elevators. Our contract with the cable provider is up,... More 

Aveiro, Portugal
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The LA Hotel Downtown is a very beautiful hotel e in the financial part of the city, near everything in LA. The employees are very nice, although some of them almost does not talk english. The hotel was in works so, people with jetlag (like me) could not rest with the noisy sound of drilling walls. Another bad thing is... More 

Was this review helpful? Yes 1
LA H, Front Office Manager at The LA Hotel Downtown, responded to this review

Dear user vanessadrt, Thank you for your business, and feedback. We want to make every guests' stay as delighted as possible. That is why we are renovating the hotel. Our Lobby and rooms are done. As part of our renovation, we placed a fridge in every rooms. We are still working on some items before we can call it a... More 

Lemont, Illinois
Top Contributor
69 reviews 69 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wisconcin chose this hotel for the elite 8 game. The game was at the Staple Center so it was a quick 15 minute walk. The hotel staff was great. Nice pool to sit in the sun the day of the game. The rooms were big and comfortable.

Was this review helpful? Yes
LA H, Front Office Manager at The LA Hotel Downtown, responded to this review

Dear user Tom F, Thank you for your business, and feedback. We are delighted that your stay with us was enjoyable. We hope your team will win it all next year. We also hope to be the host of your team in the future. Samuel L More 

Littleton, Colorado
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay except for a pair of head phones was stolen from our car trunk parked by a Valet Staff employee. When we notified the manger by email about our experience with 2 emails, they were ignored. Not happy about that.

Was this review helpful? Yes
LA H, Front Office Manager at The LA Hotel Downtown, responded to this review

Dear user Dorie B, Thank you for your business and feedback. We appropriate you for liking our hotel. Regarding the incident, I will personally talk to our car valet company. I hope we can give your an answer soon. Samuel L More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Walking into the multi-story lobby made me feel like I was walking on to the set of the latest James Bond movie. Very luxurious. Rooms were redone: modern, spacious, every amenity. You pay a lot for parking and the internet, which is to be expected at this location. Very convenient. Nice breakfast and bar. I'll stay again

Was this review helpful? Yes
LA H, Front Office Manager at The LA Hotel Downtown, responded to this review

Dear user Kristin L, Thank you for your business, and feedback. We are delighted that your stay with us was enjoyable. We hope to see you soon. Samuel L More 

Stone Lake, WI
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just spent three nights at the hotel as we were visiting for the NCAA basketball tourney held at the Staples Center. We enjoyed our stay. Our room was comfortable, clean and roomy. The hotel is reasonably sized--that is some hotels are so big that it is difficult to find your way around. This hotel had a nice lobby and small... More 

Was this review helpful? Yes 1
LA H, Front Office Manager at The LA Hotel Downtown, responded to this review

Dear user Kirbyp, Thank you for your business, and feedback. We are delighted that your stay with us was enjoyable. We hope to see you soon. Samuel L More 

Atlanta, Georgia
Top Contributor
136 reviews 136 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Walking into this place was a nice change from the hotels that I usually stay at. It had a spacious lobby with a lobby bar, overpriced hotel store and a restaurant. Check in was a breeze, was told that the package that I had included free WIFI, which I was billed for at check out, but the took those charges... More 

Was this review helpful? Yes 1
LA H, Front Office Manager at The LA Hotel Downtown, responded to this review

Dear user Traveling_fiber_guy, Thank you for your business, and feedback. We are sorry for not meeting your expectation. We will work on how we can better meet guest’s expectation. At this time, I would like to extend an invitation for you to stay with us, so I can personally make sure that your expectation is met. We thank you again... More 

Stone Mountain, Georgia
Top Contributor
102 reviews 102 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was booked into this hotel for five nights to attend a group program in the area so I am not aware of the costs involved. Bearing in mind that I normally travel using 2 star hotels, this one was much better in nearly all aspects. The breakfast buffet with its made-to-order egg dishes was superb. The sleeping room and... More 

Was this review helpful? Yes
LA H, Front Office Manager at The LA Hotel Downtown, responded to this review

Dear user Tony1784, Thank you for taking time to write this review. We appropriate your feedback. Although, our lobby and rooms are nicely done. But our renovation is not yet completed. We will replace all of our elevators in the coming months. We will also redo our swimming pool. We thank you for your business. We hope to see you... More 

Charleston, South Carolina
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just walked in the newly renovated LA Downtown Hotel and I must say they have done an awesome job! The lobby is very spacious with gorgeous artwork & decor. Great location! Beautiful rooms! Excellent customer service at concierge & valet. Thanks Omar for all your assistance! I usually do a review once I check out but I am so impressed... More 

Was this review helpful? Yes
LA H, Front Office Manager at The LA Hotel Downtown, responded to this review

Dear user Tarsha1963, We thank you for liking our hotel. We appropriate your business and feedback. We hope to see you again. Samuel L More 

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Staying in Downtown

Neighborhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
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