Spent a recent Saturday night here to avoid a traffic nightmare on Sunday. Overall this is a fairly typical Marriott. The rooms are bit shabby but for 1 night it wasn't bad. The service from the employees was uniformly good. Valet parking right in front of the door is convenient and retrieval of my car was quick even though it...
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we have been staying at marriott hotels for some time. however LA Marriott downtown was a huge disappointment. The rooms are shabby and in desperate need of renewal. Parking charges are 35 USD/night!!!!! no complimentary wireless (even in the lobby). no minibar in the rooms. executive lounge snacks are poor..We would never go back and never recommend. I am not...
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We stayed here for two nights as part of a coach tour group. It was a standard room with two double beds on the fourth floor. Checking was smooth and friendly; we had arrived from LAX a few hours prior to normal check-in time, and yet they were able to let us into the room straight away.
The room was...
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Thank you for taking the time to write a review of our hotel. I am thrilled to report that we have begun the beginning stages of our full renovation. I am quite confident that you will be impressed with our new project. I hope that you will have an opportunity to to stay with us once the project is complete....
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This may have been a nice hotel... 30 years ago. From the lobby to the corridors and the rooms, you feel the weight of the thousands of travelers who have stayed in this hotel. The elevators are slow, valet is slow and you only have the choice of valet... If you cannot afford the glitzy J.W down the street at...
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Thank you for taking the time to write a review of our hotel. I am thrilled to report that we have begun our highly anticipated renovation process. I am quite confident that you will be impressed with our new project. I hope that you will have an opportunity to to stay with us once the project is complete.
Again, thank...
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front desk polite and friendly food and drink good and well priced the room we had was on the 8th floor 824 great views very clean and well maintained cleaned top to bottom every day location was handy for the metro just 4 blocks down buses 1 block away which would take you to santa monica and the hop on...
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Thank you for choosing to stay at the Marriott Downtown during your most recent visit to Los Angeles. On behalf of our entire staff, I would like to sincerely thank you for your kind comments.
Again, thank you for your comments and we look forward to welcoming you back to the Los Angeles Marriott Downtown!
Best Regards,
Colette Grubbs l...
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I travel for television sports coverage a lot and have stayed at the Marriott Downtown Los Angeles many times (because the hotels are client-provided). It is a pretty run-down hotel, for the high price. I've been in Motel 6s and Holiday Inn Express hotels that have been in MUCH better condition than this Marriott! I've been pretty acceptable of bad...
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Thank you for taking the time to write a review concerning
your recent stay with us at the Los Angeles Marriott Downtown.
I was sorry to read that we failed to meet your expectations in several areas.
Please accept my apologies for your disappointment in the quality of our guest
rooms and housekeeping service.
I want to assure you that...
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I am currently suffering here at this property due to a convention I am attending and without paying highway robbery prices to switch hotels (they are all packed) I will have to stay for another 4 nights.
This Marriott looks like something out of the 60's and while centrally located in downtown LA there is not much more I can...
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Thank you for taking the time to write a review concerning your recent stay at our hotel.
It is clear that we have some things to improve upon and I sincerely appreciate your candor.
We are very fortunate to have a dedicated staff that truly cares about their guests and their guest’s experience. As you mention, we are at the...
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It is as though this hotel has been cost cutting by removing services and the staff is bored with the complaints.
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Thank you for taking the time to write a review about your recent stay with us.
It should not be necessary but, occasionally, we must be reminded that we are in a highly competitive business where service is often the only distinguishing feature between us and our competition. Service is our business and I am terribly embarrassed that you weren’t...
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stayed here for two nights during a 16 day tour, even though this hotel is located in the financial district of L.A , its still has easy metro connections close buy, i requested a high room and actually got the penthouse floor !!! right at the top , the room had extras being on the top floor like robes and...
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Thank you for taking the time to write a review about your recent stay with us.
We are delighted that you enjoyed your visit to Los Angeles and do hope to be of service to you again.
Warm Regards,
Colette Grubbs | Guest Relations
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The property is very nice and clean. This property is centrally located downtown and was very convenient to the places I was visiting. My room however was facing the highway and was very noisy at almost all hours of the night Being a light sleeper, I did not rest well. I may stay here again as long as they can...
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Thank you for taking the time to write a review about your stay with us.
I was sorry to read of your inability to get a good nights rest due to noise from the freeway.
Given our location in the heart of downtown Los Angeles, it is never perfectly quiet, but we do have rooms in the hotel that are...
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