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JW Marriott Hotel Los Angeles at L.A. LIVE

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900 West Olympic Boulevard, Los Angeles, CA 90015
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1 room 1 adult
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JW Marriott Hotel Los Angeles at L.A. LIVE
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1,603 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel twice this year already. Once in January and once in February. I have read other reviews and I have no idea how anyone has anything negative to say about the staff and customer service. The customer service is simply out of this world. I have traveled to over 22 countries and this hotel is... More 

Helpful?
Thank Ali S
Holden Beach, North Carolina
Level Contributor
167 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

In town for a conference and these guys knocked it out of the park. I am not one for LA but they made it feel like home. Good food, friendly people, and most of all clean hotel rooms! I would recommend spending one night in the hotel for dinner and then venturing out Bummer- I wish the trader Vic's was... More 

Helpful?
Thank HoldenBea
Charlotte, North Carolina
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed at the JW LA Live over the holidays for a Lakers game due to the proximity to the arena because I didn't want to drive back to Calabasas after the game. Upon check in, the hotel was in great condition, and staff was very attentive on many levels. I was upgraded to a suite due to my elite status... More 

Helpful?
Thank hustedms
Los Angeles, California
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The JW at LA Live lives up to its billing.........a middle of the road hotel in between the Marriott and the company's more premium Ritz Carlton properties. I've had three separate stays here over the past year. The rooms are very clean and nicely appointed with some good views of downtown LA. You're in the heart of downtown, so this... More 

Helpful?
Thank DHJunkie75
Jane C, Guest Relations Manager at JW Marriott Hotel Los Angeles at L.A. LIVE, responded to this review

Thank you for letting us know about your most recent experience at the hotel. I only wish a more positive stay could’ve prompted your comments. I appreciate your feedback in regards to the valet service. I have shared them with the respective team in an effort to better our operations. I sincerely apologize for these deficiencies on our part and... More 

Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

JW's are one of my favorite hotels. You get a significant increase in service from a Marriott but not paying Ritz prices. The staff is helpful, friendly and accommodating. My room was spotless and well furnished. The towels are a decent size and don't feel like sandpaper. As Ritz gold member, I was upgraded to an executive king room. It... More 

Helpful?
Thank Brad G
Plano, Texas
Level Contributor
182 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Good quality guest rooms and well-equipped gym. Executive lounge was actually pretty good. Decent breakfast and bar at night. Good place for small meetings and get-togethers. Good hotel service. Room was very clean. Bars and restaurants are perennially understaffed. Service is slow and rude.

Helpful?
Thank TTGG
Olympia, Washington
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I make a brief 1 night stay here while vacationing around the greater LA area for our Christmas holiday. We arrived in our rental car and the valet gentlemen warmly greeted us with smiles, assisted us with our bags and immediately made us feel welcome. We were directed to the check-in counter, and as a Marriott Rewards... More 

Helpful?
Thank Spencer S
Carlsbad, California
Level Contributor
211 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 1 week ago

Just attended a major 3-day conference at the JW Marriott and for the most part I could have not been more pleased. The connectivity that the hotel provides between the conference space, the rooms and all of the amenities at LA Live is really helpful. The gym was large and clean. The staff was great as well. The only two... More 

Helpful?
Thank Adam M
Atlanta, Georgia
Level Contributor
106 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
3 of 5 stars Reviewed 1 week ago

I've never quite grasped the Marriot - JW Marriott - Ritz Carlton brands. I guess JW Marriotts are supposed to be premium with the Ritz being luxury. And regular Marriotts being regular. However, my experience is that some Marriotts are just as nice as JW Marriotts and some JW Marriotts aren't that special or premium. This is one of them.... More 

Helpful?
1 Thank Pramstroker
Jane C, Guest Relations Manager at JW Marriott Hotel Los Angeles at L.A. LIVE, responded to this review

Thank you for taking the time to write a review about your recent stay at the JW Marriott Los Angeles L.A. Live! We’re glad you enjoyed the location of the hotel and the convenience of all the outlets in the surrounding areas. We hope to have you back again in the near future! Have a wonderful day! More 

Hong Kong, China
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights for a conference during early December and the hotel and surrounding areas were already full of Xmas decoration. It's easy to find and there are many shops and restaurants nearby which makes everything easy (btw there is a VERY GOOD kebab stall close to the hotel). The LA Live area is busy and you... More 

Helpful?
Thank Florence N
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Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
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