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Courtyard by Marriott Palo Alto Los Altos

3.0 of 5 4320 El Camino Real, Los Altos, CA 94022
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Courtyard by Marriott Palo Alto Los Altos
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Courtyard by Marriott Palo Alto Los Altos
Courtyard by Marriott Palo Alto Los Altos
Courtyard by Marriott Palo Alto Los Altos
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171 reviews from our community

Traveler rating
    49
    84
    29
    6
    3
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44
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I have to say I have never written a review on a hotel because I have never felt compelled to do so. However this time is different. This hotel is absolutely wonderful!! I travel quite frequently so I am aware of the options out there. The hotel room is the perfect size with everything laid out very well and conveniently.... More 

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Atlanta, GA
Top Contributor
364 reviews 364 reviews
63 hotel reviews
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here with a group and for a standard Marriott Courtyard the prices are awfully high. The rooms were fine, nothing out of the ordinary. The staff was pretty helpful and prompt. The only issue is the room noise, I could hear everything my neighbor was doing, they had an early morning call and it was like they were... More 

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Courtyard_PaloAlto, Manager at Courtyard by Marriott Palo Alto Los Altos, responded to this review

Dear Willi172, Thank you for your comments. I apologize that we failed to meet your expectations. A few of our rooms have the connecting doors, which at times may cause some disturbance from the other room. We would be more than happy to assign you to a room on the top floor on your next visit. Our rates are in... More 

Eugene, Oregon
Top Contributor
127 reviews 127 reviews
21 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here a few years ago for a special event (see review) and were back again for a family celebration...and on Super Bowl Weekend, to boot! With family and friends flying in from around the country (and some beyond), this hotel has a feature that is much appreciated--a huge lobby and outdoor patio area that allows for clusters of... More 

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Droxford, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 23, 2015

I have stayed in many Marriott Courtyards across the world and some are really on the mark, there was just something missing here, I needed a shoe shine kit, nothing elaborate and was directed to the local malls, I was told it wasn't that type of hotel, not sure what that meant, I would have paid. The bar shuts early... More 

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Courtyard_PaloAlto, Manager at Courtyard by Marriott Palo Alto Los Altos, responded to this review

Dear Gary C, Thank you for staying with us. I apologize that we did not have any shoe shine kit available for you. We do not receive a lot of request for this item but will definitely have them in stock for any future guest that may need them. Starting this year, we have also extended the lobby bar hours... More 

Villa Park, California
Top Contributor
79 reviews 79 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 14, 2015

Every two years we travel to Stanford for a football game. We chose several nearby hotels over the years and each had its own positives. This was new to us and is actually in a good location for access to Stanford and dining locations. The rooms were spacious and clean. There is a courtyard to spend some idle time. But... More 

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Santa Rosa, California, United States
Top Contributor
58 reviews 58 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 6, 2015

When my husband and I arrived at the hotel we were informed that we would be charged an addition $250 deposit just in case someone smoked in our room while we stayed there. I was very upset that this policy was not made clear when I made the reservation. After talking with the management we learned that the charge was... More 

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Courtyard_PaloAlto, Manager at Courtyard by Marriott Palo Alto Los Altos, responded to this review

Dear Renata M, We are pleased to hear that our Staff and Management acted promptly to make your stay enjoyable. We appreciate your feedback and will look into ways to handle this situation better for future events in the area. In addition to our renovated gym and Bistro that you mentioned, we have also added more sitting area at the... More 

Charlottesville, Virginia
Top Contributor
58 reviews 58 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 24, 2014

Stayed at this hotel for two nights during a recent visit to the south of the bay area. Overall, I recommend this hotel to anyone visiting this part of the bay if you are looking to avoid some of the traffic. The hotel offers free parking, and everything in my experience was perfect. Rooms and bathrooms were very clean, beds... More 

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Chicago, Illinois, United States
1 review
5 of 5 stars Reviewed December 9, 2014

I recently stayed here for a meeting. This hotel was fantastic. Fast internet, comfortable beds, excellent staff and overall a great experience. If you are traveling to Palo Alto or Silicon Valley...this is the hotel you need to stay at. The general manager and her team are excellent.

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Austin, Texas
Top Contributor
239 reviews 239 reviews
63 hotel reviews
491 helpful votes 491 helpful votes
3 of 5 stars Reviewed December 2, 2014

I recently stayed here for two nights during a business trip to Palo Alto. Like most hotels in the Palo Alto area, this isn't the newest property around, but they have done a nice job making this look and feel like a Courtyard Hotel. The staff was polite and had some good restaurant suggestions. For the record, there are several... More 

Was this review helpful? Yes 2
Atlanta, Georgia
Contributor
18 reviews 18 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 26, 2014

I am an east coast guy who worked in bay area from mid june to end of nov. i ended up spending between 12-15 weeks total with the good people at this hotel. it truly was my west coast home during this time, and i'm sad to no longer see them on a weekly basis. i slept incredibly well, but... More 

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Additional Information about Courtyard by Marriott Palo Alto Los Altos

Address: 4320 El Camino Real, Los Altos, CA 94022
Location: United States > California > Los Altos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Palo Alto Los Altos 3*
Number of rooms: 190
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Also Known As:
Courtyard By Marriott Palo Alto Los Altos Hotel Los Altos
Courtyard Los Altos
Los Altos Courtyard
Los Altos Marriott

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