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Residence Inn Palo Alto Los Altos

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4460 El Camino Real, Los Altos, CA 94022
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Residence Inn Palo Alto Los Altos
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Residence Inn Palo Alto Los Altos
Residence Inn Palo Alto Los Altos
Residence Inn Palo Alto Los Altos
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116 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Centrally located to may attractions, businesses and universities it's a standard hotel when compared to other higher value properties. Not going to comment on the standard fare offerings, but why I rate this as average. The car park garage is underneath and provides good shelter but its gate is closed from 6PM to 6AM, a bit of an inconvenience. The... More 

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Evelyn B, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Valued Guest, Thank you very much for your feedback on your recent stay with us. Your comments are very important in our continuous effort in providing a better product and in improving the services that we offer at the Residence Inn Palo Alto/Los Altos. We hope to welcome you back again in the future. Best regards, Evelyn More 

Vancouver
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel has been updated recently. The room are big, clean, functional and good wifi. I stay in the area on a regular basis for work and this hotel is my preferred choice. Tip, pick up a meal at the Safeway in the San Antonia shopping centre and cook it in your room. Beats eating out every night.

Was this review helpful? Yes 1
Portland, Oregon
2 reviews
5 of 5 stars Reviewed June 16, 2015

We have stayed at this hotel on several occasions and always have found the hotel to be wonderful. The recently renovated rooms are outstanding. The front desk, housekeeping and breakfast staff are just awesome. The complimentary breakfast is excellent and the breakfast room well laid out. The location is very close to access. We really enjoy our stays at this... More 

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Evelyn B, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Hi Dave, Thank you for the very nice review of the hotel and the kind words about the staff. I'm glad to hear that you had a great stay. We look forward to welcoming you back again in your future travlels to the area. Best regards, Evelyn More 

Los Altos, California
Level Contributor
87 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 31, 2015

I have stayed at many Residence Inn Hotels and love the convenience and space. The Los Altos location is very convenient and while on El Camino is tucked away behind Box Headquarters so fairly quite. The suite was modern, fresh and newly redecorated. The staff was very helpful and incredibly nice to the entire party for our entire week's stay.... More 

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Evelyn B, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Dear Nina, Thank you very much for the feedback on your recent stay with us. I am glad that to hear that the our staff was able to provide you with an excellent service. Please let us know if we can be of any assistance to you again in the future. Best regards, Evelyn More 

Philadelphia, Pennsylvania
Level Contributor
130 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed May 27, 2015

A bit worn out, but good for a family. Service minimal and indifferent. Very expensive for what it is. Breakfast included and easy to get to many places. Many other options along the same street. Occasional happy hour good for a glass of wine with nondescript food.

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Evelyn B, General Manager at Residence Inn Palo Alto Los Altos, responded to this review

Thank you for taking the time to share the experience you had during your most recent stay. I am happy to hear that you enjoyed the wine during our happy hour and hope you had a chance to experience some of the other great amenities we have to offer. While we are customer service oriented, it sounds like we did... More 

Cincinnati, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 23, 2015

This is a popular hotel given its location in Silicon Valley near Stanford. There are not many decent hotels in this area. The front desk staff is always friendly. Tyler is my favorite and does whatever he can to make me feel welcome. The quality of the experience is consistent - even the darling women who service the Happy Hour... More 

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The Woodlands
Level Contributor
155 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed March 22, 2015

Overall, this hotel was nice for a week stay while attending classes at Stanford University but the remodel definitely impacted the comfort. Positives-quiet hotel set back from the road, free underground parking, nice variety for breakfast changing some daily, decent fitness room, nice suites that make a lengthy stay more comfortable. Negatives-recently remodeled room had some issues, construction made for... More 

Was this review helpful? Yes 1
San Diego, California
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 19, 2014

This is my third extended stay. To tell you how much I like this hotel, my recent assignment is 30 miles south in San Jose, but even though there are two Residence Inns between here and San Jose - this is my home away from home. The breakfast varies every day! The staff are all attentive and have been here... More 

Was this review helpful? Yes 3
Portland, Oregon
Level Contributor
126 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 28, 2014

We were very impressed by the Residence Inn Palo Alto/Los Altos. The location is very convenient to anything Stanford. El Camino is a busy thoroughfare, but the hotel is in the back and shielded from street noise. Dozens of restaurants within easy walking distance. They have a huge underground gated and secure parking garage (free parking). Rooms are large, a... More 

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Bengaluru (Bangalore), India
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 24, 2014

I stayed here for three nights, the reason I choose it was the proximity to the place I was visting and my previous experience with the "Residence Inn". The room was perfect, and so was the service. The Morning breakfast was sufficient and i assume its a standard spread across all Residence Inn, as it was the same as the... More 

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