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All 3 Los Alamitos hotels

Residence Inn Cypress Los Alamitos

3.0 of 5 Hotel   |   4931 Katella Avenue, Los Alamitos, CA 90720
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Residence Inn Cypress Los Alamitos
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Ranked #3 of 3 Hotels in Los Alamitos
A recent review
4 of 5 stars reviewed 5 days ago
DOT2012 TEMPE AZ
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92 reviews from our community

Traveler rating
    41
    35
    7
    5
    4
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36
10
7
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
TEMPE AZ
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Booked this RI at the last minute for a weekend getaway & to spend time with family. Friendly, helpful staff, nicely appointed rooms and a beautiful pool area in a tropical-like setting. Would give this hotel 5 stars, except furniture was a little worn and furnishings felt dated. But we'd definitely return.

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California
1 review
5 of 5 stars Reviewed 1 week ago

From the moment you enter the lobby area, you will feel right at home. The staff is very accommodating, and your check in will be fast and efficient, so that you can quickly settle into your room. I interacted mainly with Char upon arrival and departure. I observed that she goes out of her way to make sure that the... More

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Fresno,ca.
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

We stay at this property frequently when we visit our daughter and her family in Long Beach. We just returned from 2 nights there and everything was just fine. Only once in the probably 6 years we have been going there, have we had to change rooms due to a bad mattress. The best thing about it for me, is... More

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canada
Contributor
13 reviews 13 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in a two bedroom suite which was perfect for us clean and comfortable. I travel frequently and have never encountered a team of staff like they have here-so polite, kind friendly any issues resolved immeaditely. We're made to feel most welcome and at home. It was really nice to see the manager a lovely lady mingling with guests at... More

Was this review helpful? Yes 1
Anaheim, California
Contributor
12 reviews 12 reviews
2 of 5 stars Reviewed August 7, 2014

I hate to give it a poor review, because it's really a good hotel in general. But, it's filled and surrounded by flies, which makes the hotel a health concern for the people staying there. I never seen this ugly scene before in Orange County, so it's really weird. The only explanation might be the horse track or club behind... More

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Karen O, Assistant General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate your understanding. It has definitely been a struggle this year, more than any year in the past. I do want to assure you that we have a plan in place to reduce the volume of flies at the hotel. I can confidently say, that we... More

Irvine, California
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 5, 2014

I stayed here for a business trip and it was very comfortable. I had a nice large room with a fireplace and a kitchen. It was comfortable and spacious and recently updated. I had no trouble getting an internet connection from the room. The room was clean and had a full kitchen if you wanted to cook. Staff at the... More

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temecula
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 26, 2014 via mobile

We booked this room last minute for a quick get away. The price was good and location perfect. The rooms are clean and plenty of room. They have kitchen and living room. The pool was fun for kiddo. Seemed like nice people staying her. Grounds are nice and well keep.

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over the rainbow
2 reviews
5 of 5 stars Reviewed July 17, 2014

I booked a block of rooms for several families. From the moment I contacted the staff at this hotel they were courteous and thorough. Upon check in they were friendly- even offering up several options for nearby restaurants and directions to my nearest bank. Our room was clean- nice and very comfortable. The rooms felt updated and we were very... More

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Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for the terrific review! It was our pleasure to serve you and your family during your visit to the area. More

Marietta, Georgia
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 16, 2014

The hotel property is very nice, the staff were excellent, the pool, work area, etc. all good. So what was the problem you ask...Flies. Everywhere. Outside by the pool, inside the lobby and in the breakfast area. Not in our room, thank goodness, but everywhere else. I guess being next to the Los Alamitos Horse Racing Track is the source... More

Was this review helpful? Yes
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you very much for the outstanding comments regarding the staff and hotel. We appreciate your comments regarding the flies as well. The summer of 2014 has been a difficult year for flies and as you mentioned, the souce is the Los Alamitos Race Track. We are partnering with both the Race Track as well as our own pest control... More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 13, 2014

This hotel, like other residence inn, has nice amenities for long term stay. It has a kitchen, fridge, table wear etc. The room is good size. Hotel has free wifi and coin operated laundry room. The place is clean and comfortable. There are many restaurants that is close by. If I come visit here, I would be willing to stay... More

Was this review helpful? Yes 1
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for your review of the hotel and amenities. The Residence Inn brand is purpose built for the extended stay traveler who is away from home. I was sorry to hear that you did not enjoy your breakfast experience. The staff works very hard to keep up with the flow of guests during the busy summer months and will... More

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Additional Information about Residence Inn Cypress Los Alamitos

Address: 4931 Katella Avenue, Los Alamitos, CA 90720
Location: United States > California > Orange County > Los Alamitos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Cypress Los Alamitos 3*
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Also Known As:
Residence Inn Cypress Los Alamitos Hotel Los Alamitos
Residence Inn Los Alamitos
Los Alamitos Residence Inn

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