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Residence Inn Cypress Los Alamitos

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4931 Katella Avenue, Los Alamitos, CA 90720
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Residence Inn Cypress Los Alamitos
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Residence Inn Cypress Los Alamitos
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116 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ventura, California
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a nice weekend stay while in town for a baseball tournament. We arrived a little ahead of the check in but Anthony at the front desk let us eat lunch in the lobby and even provided ice for my son's shoulder! Nice breakfast each morning. The bed and the pullout couch were both comfortable. The only recommendation I... More 

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Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

6 weeks stay, very enjoyable long stay..great staff always helpful. great for its price and close to shops. they offer different activity's every day i.e free bbq or social night. pool is decent size, breakfast is good. front counter and room service is great! how ever a non stick fry pan would make this stay even more enjoyable. full size... More 

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Phoenix, Arizona, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 25, 2015

Stayed here to attend my nephew's graduation at Cal State Long Beach. The rooms were clean and beds were very comfortable. The free breakfast room is a little small but the food was good, with a lot of variety. I would definitely recommend this hotel to anyone and will stay here again.

Was this review helpful? Yes 3
Brooklyn Park, Minnesota
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2015

General Manager, Lisa Lane, checked us in with efficiency since we had booked multiple rooms. Merisa and her staff provided excellent breakfast fares with friendly smiles, and helpful when there was a need for some attention to some request. Maria in housekeeping provided outstanding attention to the housekeeping of our rooms each day of our stay. Check out was a... More 

Was this review helpful? Yes 1
Surprise, Arizona
Top Contributor
160 reviews 160 reviews
42 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 10, 2015

Typical Residence In.. Could do with better employee training, not very friendly or accommodating. Asked for bottle of water on check in, I'm a platinum member, told me I had to buy it. Got down to breakfast a little late, asked for Orange Juice, was told no, then offered. Still would be a hotel I would stay at again.

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Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for taking the time to provide the hotel with feedback regarding your stay. We appreciate your business and your loyalty to Marriott. As a Platinum Rewards Member, you always have a choice between 200 Reward Points or an item from the market. Your suggestion for a complimentary water at check-in is a great one, especially as the weather... More 

Henderson, Nevada
Top Contributor
108 reviews 108 reviews
13 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed April 21, 2015

I've often stayed at a Marriott property because I'm a Honored Guest but this property is top of the line. The rooms are large and comfortable and look just like the photos. The breakfast covers two rooms downstairs with every imaginable food item you'd want. Delicious and cold when it was supposed to be, and warm ditto. I will return... More 

Was this review helpful? Yes 1
Miami, Florida
Top Contributor
72 reviews 72 reviews
71 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed April 21, 2015

Had some business at Los Alamitos Joint Base, and stayed here for a week. Front Desk and other staff were professional and courteous. Suite was well-equipped and roomy, including kitchenette/microwave, fridge. Breakfast was included that had lots of options. A couple of nights a week, they offered a "mix" that ranged from a full meal (burgers) to dessert or others.... More 

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oceanside, United States
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 26, 2015

I was here for one night. Big room nice bed lighting and clean but a long walk from front desk. I had a good experience here overall. Heater was a bit loud but bearable. I found it better than the marriott courtyard on the same street. I appreciate the free popcorn as I got in late and the snack was... More 

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Lodi
Top Contributor
90 reviews 90 reviews
23 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed March 21, 2015

We were in the area for a college event that was very important to our family. Unfortunately we did not have a good stay at this property, I am not going to go into details because I was able to speak with the manager who not only refunded our stay (yes, it was that terrible) but listened to my concerns... More 

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Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for your feedback regarding your stay at the hotel. I'm glad we were able to speak over the phone. I have spoken to my staff and we will ensure that our future guests will not encounter the same issues. We are committed to providing an outstanding guest experience for all of our guests. More 

Cathey's Valley, California
Top Contributor
100 reviews 100 reviews
60 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed March 20, 2015

Room an exact layout match for any other Residence Inn. Long way from the check-in and breakfast areas. In fact, you have to go outside the building to get to the breakfast area, good thing it doesn't rain in Southern California! Room was fine except that the carpet had what surely looked like 10-12 burn holes in it, but this... More 

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Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for providing feedback regarding your stay. I am delighted to announce that a renovation is being planned for the end of 2015. I was sorry to learn that you did not enjoy the breakfast. We do rotate items daily. I will be speaking to the kitchen team to ensure that all hot food remains hot throughout the breakfast... More 

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