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All 3 Los Alamitos hotels

Residence Inn Cypress Los Alamitos

3.0 of 5 Hotel   |   4931 Katella Avenue, Los Alamitos, CA 90720
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Residence Inn Cypress Los Alamitos
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82%
Ranked #2 of 3 hotels in Los Alamitos
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 1, 2014
pdcarp_tx Houston, Texas
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74 people have reviewed this hotel

Traveler rating
    34
    27
    7
    3
    3
See reviews for
25
10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Houston, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2014

We arrived very early because we needed to check-in before a late afternoon appointment. At the front desk, Matt was very helpful and did everything he could to accommodate our needs. During the duration of our stay, 7 nights, we found the front desk staff to be very courteous, helpful, and cheerful. Our first night the bed was horrible. Collapsed... More

Was this review helpful? Yes 1
Bulle, Switzerland
Contributor
19 reviews 19 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 2, 2014

This property was so amazing that I came back twice! I was here couple days for work and I couldn't have asked for more. Everyone went out there way to help you. The checkin process for fairly quick, the room was quiet ( no matter what floor you were on) I stayed on the 4th floor the first couple nights... More

Was this review helpful? Yes 1
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for your great comments on the hotel and staff! The patio and BBQ area are open to our guests and are busy year round due to the wonderful California climate. We are happy that you were able to enjoy the area with your friends. The 24 Hour Fitness next door is a great partner to the hotel. The... More

Los Gatos, CA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 1, 2014

Stayed here in lieu of an unsafe/dumpy "hotel area" while visiting friends who live in Pasadena. Safe, clean area. We travel with dogs and found the hotel hospitable for dogs with grass area to do their business. Hotel has indoor hallways, was quiet, nice clean kitchen w/full frige, pull-out sofa and bedroom. Breakfast was decent.

Was this review helpful? Yes 1
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for choosing the Residence Inn by Marriott Cypress Los Alamitos! We appreciate your business. As a pet friendly hotel, it is important to us to provide nice areas for the pets as well. We look forward to your return! More

San Francisco, California
Top Contributor
136 reviews 136 reviews
8 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed December 31, 2013

We picked this particular Residence Inn because of its location -- midway between a number of family and friends that we planned to visit. The location turned out to be perfect for us and the hotel is located in a very quiet neighborhood. Additionally there are a number of decent restaurants nearby. The property is very clean, the service excellent,... More

Was this review helpful? Yes 1
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you very much for your kind comments. One of the hotel's best features is that we are centrally located in the Los Angeles/Orange County area. We look forward to seeing you the next time you are in the area! More

Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 29, 2013

Stayed here for 15 days in August. The service was great. The rooms were clean and spacious. The hotel layout was nice and the central courtyard and pool area was a pleasant place to relax. Housekeeping did a fantastic job. My room was always clean and fresh when I returned from work each evening. My one complaint would be with... More

Was this review helpful? Yes 2
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for your comments regarding the cleanliness of the hotel and the staff service. My team is delighted that you enjoyed your extended stay with us. I am sorry to hear that you did not enjoy the complimentary breakfast and social hour. The hotel does utilize Pappetti's Liquid Eggs for the scrambled eggs and Hilltop Hearth for the Hot... More

Shelby Township, Michigan
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 25, 2013

We stayed here over the last weekend and it was a very nice stay. After viewing some of the negative reviews we were a little skeptical, however this Residence Inn was absolutely fantastic. The room was beautiful, very large in size for a queen studio. The free internet and wireless worked well. The breakfasts were amazing with great choices and... More

Was this review helpful? Yes 2
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for your high praise for the hotel! It is our mission that every guest enjoy every day, every stay. It is great to hear that we have succeeded. We look forward to your return! More

Vienna, Virginia
Top Contributor
61 reviews 61 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed August 25, 2013

We are lifetime Marriott Platinum Premier members and fans of Marriott properties and the Residence Inn concept. It is very rare that we are dissatisfied with a RI but were totally disappointed by this stay. We felt as though we were distrusted during our entire visit which we ended up cutting short. The feeling begins at check in when you... More

Was this review helpful? Yes 2
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for staying at the Residence Inn Cypress Los Alamitos, and for your longtime loyalty to Marriott hotels. I regret to hear that you had an unfortunate experience. As a member of the Cypress business community, we are required to follow the laws of the city. One of those laws, is Cypress Municipal Code 3.17.130 which states that "inn... More

Philadelphia, Pennsylvania
Top Contributor
73 reviews 73 reviews
44 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed June 17, 2013

Stayed here for one night as an alternate to my usual hotel in the area. Pretty good experience and I would probably stay again. Lobby staff was welcoming. Very disappointing breakfast could seriously be better - I will skip it next time. Room was clean and comfortable.

Was this review helpful? Yes 2
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for your review. I appreciate your comments regarding our wonderful staff. I would welcome the opportunity to learn more about what offerings you would like to see at our complimentary daily hot breakfast buffet. We currently offer daily scrambled eggs, breakfast potatos, sausage or turkey canadian bacon, make your own waffles, hot and cold cereal, yogurt parfaits, breakfast... More

Gardena, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2013

While our residence was being fumigated for termites, my husband and I, along with our 2 cats, stayed for four nights at this location. We really enjoyed our stay for the most part. It was a nice sized mini-suite and a good price. It was nice that for a small fee, we were able to stay with our cats instead... More

Was this review helpful? Yes 1
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

I am delighted to hear that you enjoyed your stay with us (and your cats too!) Unfortunately, we do not offer king size beds at this time. Most of the suites, while twice the size of a normal hotel room, simply do not offer the square footage required for a king sized bed. We are looking into upgrading to king... More

Houston, Texas
Contributor
20 reviews 20 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 2, 2013 via mobile

For our 2013 family vacation we spent six nights in Southern California and stayed at the Residence Inn on Katella. Our itinerary for this trip had us all over the place with stops to the north in Santa Monica and Downtown LA. A visit to Disney which is a short 10 minute drive from the hotel. And finally a trip... More

Was this review helpful? Yes 1
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review

Thank you for your loyalty to Residence Inn. I am happy to hear that you enjoyed your stay and were able to take advantage or our great location to visit many of the areas that Southern California has to offer. We did close the pool for a few days for maintenance before the summer months and have completely resurfaced the... More

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Additional Information about Residence Inn Cypress Los Alamitos

Also Known As:
Residence Inn Cypress Los Alamitos Hotel
Residence Inn Cypress Los Alamitos Hotel Los Alamitos
Residence Inn Los Alamitos
Los Alamitos Residence Inn
Address: 4931 Katella Avenue, Los Alamitos, CA 90720
Phone Number:
Location: United States > California > Orange County > Los Alamitos
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Los Alamitos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Cypress Los Alamitos 3*
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