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Holiday Inn Long Beach (Dwtn Area)

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1133 Atlantic Avenue, Long Beach, CA 90813
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Holiday Inn Long Beach (Dwtn Area)
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Holiday Inn Long Beach (Dwtn Area)
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268 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • Dutch first
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  • German first
  • Italian first
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  • Portuguese first
  • Spanish first
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    (64)
  • Jun-Aug only
    (79)
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    (56)
  • Dec-Feb only
    (69)
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There are newer reviews for Holiday Inn Long Beach (Dwtn Area)
See the most recent reviews
midwest
Level Contributor
64 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed November 5, 2012

The hotel was probably quite the place in it's day. While it's day has passed, the hotel has been kept up quite well. There is what looks like a fountain in the portico. It is not a fountain anymore, but a desert garden in its early stages of growth. One way to save water. Hotel lobbies in smaller European hotels... More 

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

It was such a pleasure to read your comments about your experience at our Holiday Inn. It is true we are ready for some changes. We have just completed the plans to redo the lobby, restaurant and exterior of the hotel. I hope you will have an opportunity to come and see it next spring. Thank you for mentioning our... More 

Palo Alto CA
Level Contributor
34 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed October 30, 2012

Yes indeed a strange neighborhood; the hotel is located next to a large hospital and surrounded by an immigrant neighborhood (Cambodia town). Not a lot of restaurants nearby ( a so-so Korean restaurant and a burger joint are 5 blocks down the road towards the harbor). I did not felt too comfortable when I checked in, but the room was... More 

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Please accept my apology for any discomfort you experienced because of the noise. We are replacing all of the AC units as needed so I appreciate you letting me know this one needs to go. I am so happy you found our staff were “indeed” friendly and our accommodations to your liking. We do have great pillows and all the... More 

Los Angeles
Level Contributor
125 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 stars Reviewed October 19, 2012

Stayed at the Holiday Inn Express in Long Beach-had a hard time finding the hotel because it is smack in the middle of a residential neighborhood. Not a nice neighborhood, would not walk around here at night, but the hotel was convenient to where I needed to be.it is relatively close to the 405 fwy, and also to downtown Long... More 

Was this review helpful? Yes 1
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Thank you for taking time to give us feedback. It is great to know we met the mark and provided friendly service and a great guest room.. I am sorry if you felt uncomfortable about the neighborhood. It is true we are in a downtown urban area and that includes a hospital on one side and apartments in the back.... More 

Oswestry
1 review
4 of 5 stars Reviewed September 28, 2012

Stayed at the hotel for 6 nights from 15th September with 2 colleagues on business. Everyone at the hotel was extremely friendly, helpful and obviously well trained. Rooms were clean and comfortable and more than adequate for our purpose...a room safe would have been welcome. Good breakfast service, we also had dinner a few times and this was also good.... More 

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

How kind of you to let us know about your experience. I am pleased you enjoyed the rooms and that the "courtesy" shuttle to the convention center was excellent. This is one of our favorite amenities. Thank you for mentioning the restaurant we do get great reviews on our food and staff and people are surprised at the quality because... More 

Redlands,CA
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed September 26, 2012

Older hotel, but has been remodeled and rooms are nice. Hallways still old looking and carpet smelly. Has shuttle service which is nice and closed parking. Not the best neighborhood and would not want to go out alone. Inconvenient location. Staff was very nice and accommodating. AC very noisy.

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Thank you for taking time to give us your feedback. I apologize if the the AC was noisy, I will have maintenance look into that right away. I am very glad you enjoyed the remodeled rooms and our courtesy shuttle service is a great asset and value for our guests. It is our primary goal to give our guests a... More 

California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 7, 2012

Me and my friends decided to go out on 2nd street in Long Beach for the night, and this was the perfect hotel. Close to the area, clean, Nothing special. Elevators are slow and not the prettiest in the world. But that didn't bother us. It suited what I needed it for.

Was this review helpful? Yes 1
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Thank you for visiting Long Beach and choosing to stay with us. I apologize if the elevators were anything less than you expected but glad we met your needs for a great location and clean rooms. I hope you will choose to stay with us again. Regards, Sharon Bateman General Manager More 

Carmel, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 18, 2012

We used this hotel as the staging property for family from around the country to gather prior to a cruise to marry our daughter. The staff and especially sharon the manager were outstanding! Every request was promptly handled. The restaurant food and service was high quality and fairly priced. Shuttle service dropped us right at the ship & promptly picked... More 

Was this review helpful? Yes 1
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

It was my pleasure to be of service to you and your family. My staff and I enjoyed the opportunity to provide you with our courtesy shuttle to the cruise and back to the hotel on your return. The park and cruise package is a great value. We have recently refreshed our rooms and renovated our bathrooms so I am... More 

Minster, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 13, 2012

Coming from the UK didn't know the location about a mile from the beach. But the staff more than made up for lacking a scenic location. No one could be more helpful. The Rooms were spacious as well as clean The hotel had good facilities and the food was reasonably priced Overall a good value choice

Was this review helpful? Yes 1
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

I appreciate you taking time to write a reveiw of your experience at our hotel. It is always rewarding to get positive feedback on our helpful staff, clean and spacous rooms, food and the value of your choice. We know you have lots of choices so thank you so much for letting us know we lived up to your expecatations... More 

San Mateo, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 6, 2012

Our Family, taking a four day cruise on Carnaval out of Long Beach, stayed at this hotel the night before we boarded. This hotel provided a great starting point for three different family groups; they shuttled us to and from the cruise ship terminal and allowed us to park our cars at a very reasonable rate while cruising. The rooms... More 

Was this review helpful? Yes 1
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

So pleased to hear our extraordinary service made your family’s trip a success . The Park and Cruise is a great package which provides free shuttle to and from the cruise lines, a great hotel room before you go and parking for your car while you are cruising. Thanks again for choosing to stay with us. We look forward to... More 

Minot, North Dakota
Level Contributor
94 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed August 5, 2012

I was doubtful that this hotel would fulfill my expectations, based on my previous experiences with hotels in the class. But this hotel rocks. Despite some stains in carpeting and furniture, most everyone I encountered wanted to do their best to make my stay satisfying. The housekeeping staff was awesome, the maintenance guy Temo rocked and was always smiling and... More 

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Our hotel family truly loves providing our guests’ an awesome experience. So thank you for your comments I will pass them along. I want to apologize for any of our staff who did not uphold the customer service standards of excellence and I hope you will contact me so we can make amends. In spite of that experience I am... More 

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