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Holiday Inn Long Beach (Dwtn Area)

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1133 Atlantic Avenue, Long Beach, CA 90813
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Holiday Inn Long Beach (Dwtn Area)
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276 Reviews from our TripAdvisor Community

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Traveler rating
    67
    93
    71
    28
    17
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (276)
  • Mar-May only
    (64)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (69)
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There are newer reviews for Holiday Inn Long Beach (Dwtn Area)
See the most recent reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 2, 2013

We booked 2 rooms at this hotel due to the "stay and cruise" package. I loved the idea of parking and having a shuttle to and from the port. However, I wish I would have stayed somewhere else and just paid for parking. The day of our arrival I called to confirm we had 2 rooms that joined. I was... More 

Was this review helpful? Yes 1
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

I apologize. Obviously we dropped the ball on more than one issue. This is not the experience we want any of guests to have when they stay with us. I would be happy to make amends if you contact me direct. Unfortunately, our computer system and server were down for almost 24 hours during your stay, we take full responsibility... More 

Chicago, Illinois
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed January 12, 2013

I should have looked for a new Hotel as soon as the person at the front desk commented about the Band (marched in the Rose Bowl Parade) from the Far East that was staying at the Hotel and how crazy it had been. It was like I was staying in the middle of a Soriety Party.......doors slammin, people running up... More 

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

I am sorry we did not compensate you appropriately; my entire staff is empowered to offer the appropriate compensation for any inconvenience or missteps on our part. Groups are sometimes problematic especially youth groups. We have taken additional steps for the future to ensure our guests do not suffer the same experience. So please accept our sincere apology and know... More 

Travelers are raving about these Long Beach hotels

Bracknell, United Kingdom
Level Contributor
251 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed January 1, 2013

A big plus about this hotel is the free parking. It seems like most hotels in the LA/Orange County area charge for parking, but here, it's included. The room was decent and I got one with a microwave, and a fridge. Free internet is included and it worked pretty well. The staff were super friendly. I had a problem with... More 

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

I do apologize for the TV we are in the process of upgrading our system which will take care of these types of issues. So thank you for your patience. Thank you for acknowleding the contribution of our staff in both the restaurant and the hotel. I am happy your were satisfied and hope we can be of service to... More 

Louisiana
Level Contributor
67 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed December 11, 2012

I recently stayed here for a weekend in the Long Beach area and my stay was filled with both pros and cons. PROS: Hotel is very clean, rooms are recently renovated and modern, ac works very well, furnishings are nice, and the shower is great, and there is free internet and parking. CONS: Staff is slow and not overly friendly,... More 

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Thank you for giving me an opportunity to address your concerns. As I indicated in our conversation, our guest’s feedback is priceless. I have addressed your concerns with our staff and I am confident the staff understands the importance of communicating our guest’s requests to every department. I look forward to having you as our guest in the future and... More 

Salt Lake City, Utah, United States
2 reviews
5 of 5 stars Reviewed December 2, 2012

Nice friendly staff were very cordial and easy to work with. Let me check in 2 hours early into a nice clean room. Underground parking was a big plus as well for security. Not a single problem and the pool view was nice. Internet was fast and reliable as well . Nice to have a microwave and mini fridge in... More 

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

It is so great to know we are hitting the mark for our guests. I know you have alot of hotels to choose from so thank you for choosing to stay with the Holiday Inn Downtown Long Beach. I truly appreciate you taking the time to give us your feedback. I will pass your praise onto the staff. Warm Regards,... More 

Los Angeles, California
1 review
1 of 5 stars Reviewed November 13, 2012

The hotel is located in a pretty bad neighborhood and has seen better days. The cleaning staff forgot to give us new towels -- in it self not a big mistake. Called front desk they said they would bring new once --- Called them 25 minuts later to hear how the towels were coming along... they said they would be... More 

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Oh my if you suspect bed bucks then I would greatly appreciate it if you could contact me direct. We do not ever want to have that experience. We have done an inspection with our housekeeping staff but becasue we are not sure what room you occupied your assistance would be appreciated. As for the towels, I do apologize we... More 

Uxbridge, Canada
1 review
4 of 5 stars Reviewed November 6, 2012

Dear Holiday Inn Downtown Log Beach, I would like to Thank you for the great week I spend at you hotel. From the second I got there, Justin went out of his way to welcome me, made me feel like it was at home and to make sure that every thing was just right. From the booking of the hotel... More 

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Wow thank you so much for choosing to stay at the Holiday Inn Downtown Long Beach during your recent convention. As the manager I am extremely pleased that you mentioned the great job the staff did making you feel welcomed. Your feedback is such a great way to tell others about your welcoming experience. It is rewarding to know that... More 

midwest
Level Contributor
64 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed November 5, 2012

The hotel was probably quite the place in it's day. While it's day has passed, the hotel has been kept up quite well. There is what looks like a fountain in the portico. It is not a fountain anymore, but a desert garden in its early stages of growth. One way to save water. Hotel lobbies in smaller European hotels... More 

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

It was such a pleasure to read your comments about your experience at our Holiday Inn. It is true we are ready for some changes. We have just completed the plans to redo the lobby, restaurant and exterior of the hotel. I hope you will have an opportunity to come and see it next spring. Thank you for mentioning our... More 

Palo Alto CA
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed October 30, 2012

Yes indeed a strange neighborhood; the hotel is located next to a large hospital and surrounded by an immigrant neighborhood (Cambodia town). Not a lot of restaurants nearby ( a so-so Korean restaurant and a burger joint are 5 blocks down the road towards the harbor). I did not felt too comfortable when I checked in, but the room was... More 

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Please accept my apology for any discomfort you experienced because of the noise. We are replacing all of the AC units as needed so I appreciate you letting me know this one needs to go. I am so happy you found our staff were “indeed” friendly and our accommodations to your liking. We do have great pillows and all the... More 

Los Angeles
Level Contributor
124 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed October 19, 2012

Stayed at the Holiday Inn Express in Long Beach-had a hard time finding the hotel because it is smack in the middle of a residential neighborhood. Not a nice neighborhood, would not walk around here at night, but the hotel was convenient to where I needed to be.it is relatively close to the 405 fwy, and also to downtown Long... More 

Was this review helpful? Yes 1
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Thank you for taking time to give us feedback. It is great to know we met the mark and provided friendly service and a great guest room.. I am sorry if you felt uncomfortable about the neighborhood. It is true we are in a downtown urban area and that includes a hospital on one side and apartments in the back.... More 

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