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Holiday Inn Long Beach (Dwtn Area)

3.0 of 5
1133 Atlantic Avenue, Long Beach, CA 90813
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Holiday Inn Long Beach (Dwtn Area)
Ranked #21 of 55 hotels in Long Beach
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155 reviews from our community

    Trip type
Traveler rating
    31
    56
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Date Rating
Atlanta
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 19, 2013

On is trip we did not research like we should have, and the HI website is a little deceptive. This hotel is not near the main downtown area, and there are many other hotels that are near the attractions. The hotel staff is less than excited, and the tavern downstairs is undermanned. Most exciting part of our hotel stay...witnessing an... More

Was this review helpful? Yes
serendipityhost, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
March 26, 2013

I am so disappointed you felt any deception about our location, and will review the site to insure that everything is accurate. We are downtown in an urban area within blocks of the Pine Street historical district, convention center, aquarium etc. but we are not at the waterfront. Most importantly our staffing being less than excited is a major concern.... More

Surrey, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2013

I stayed here for 6 days in April 2012. I chose the Holiday Inn because I've never been unhappy with any of my stays - always clean, consistent, and in collect points with them for free nights. Also chose this location because it was somewhat central to where we were going. Tourists doing Anaheim/Disney, LA area and the like. This... More

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Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
March 11, 2013

Thank you for taking time to let us know about your stay with us. We are proud of our property and the opportunity to provide our guests with a clean, friendly, consistent, guest experience. If you are doing the LA tourist scene we are central to the "best" of the area and of course value is always our goal. Thank... More

Portland, Maine
Top Contributor
90 reviews 90 reviews
78 hotel reviews
Reviews in 68 cities Reviews in 68 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 19, 2013

This hotel was nice, clean, adequate --- but a bit "tired." I could tell that it was an older model Holiday Inn for 3 reasons: 1. The A/C - heating system was old. 2. The sink (with small countertop) was outside the bathroom. 3. The desk had a green glass overlay on the top. This was a trademark of Holiday... More

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Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
February 20, 2013

Thank you so such for the wealth of information you provided. Especially the green glass, it is just over a year since we renovated all the guest rooms so the glass is new for us but no one has ever brought the mouse issue to our attention, in the future we will definetly make sure we have mouse pads availabile... More

California City, California
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 18, 2013

Located in the downtown Long Beach area, this hotel is close to all the hot spots in Long Beach that tourists frequent. ie - The Aquarium of the Pacific, Shoreline Village, The Queen Mary, Laugh Factory, lots of good restaurants and night spots ie theaters, bowling alleys, bars etc. Please note - the neighborhood is downtown and downtown areas are... More

Was this review helpful? Yes 1
See 7 more reviews by Off2SeeItAll for Long Beach
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
February 20, 2013

Thank you for all your kindness. We truly love our guests and we appreciate your feedback. Our courtesy shuttle service is one of most appreciated amenities. So glad we can provide this complimentary service to our guests. I will share with the staff all your praise and hope you will choose to stay with us again in the future. Warm... More

Bronx
Top Contributor
104 reviews 104 reviews
24 hotel reviews
Reviews in 52 cities Reviews in 52 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 11, 2013

I recently stayed at this property on a business trip. The location is not typical for a Holiday Inn. Upon checking in there were two vagrants giving the front desk clerk a hard time as they were being tossed out by security. I normally would have left and went elsewhere but it was late. The property had free secure parking.... More

Was this review helpful? Yes 2
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
February 15, 2013

I will pass onto the staff your many kudos. It is so gratifying to know that our good food, comfortable bed and warm hearts allowed us to exceed your expectations. Our location is in an urban downtown area and it can be a challenge but we love our hotel and want to provide a "great" experience for all of our... More

Stockton, California
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2013

we stayed here while visiting long beach to go on a cruse to mexico good service they took us to eat dinner and picked us up and picked us up from the amtrack the breakfast was good and they droped us at the cruise ship the rooms were large and the beds were comfortable all good there they will take... More

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Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
February 15, 2013

Thank you so much for choosing to stay with us. We love to heae from our guests and are so glad we met your expectations. It soulds like you had a great time on your cruise too. Our complimentary shuttle is a great amenitiy and our guests love it. Thank you again for choosing to stay at the Holiday Inn... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 2, 2013 via mobile

We booked 2 rooms at this hotel due to the "stay and cruise" package. I loved the idea of parking and having a shuttle to and from the port. However, I wish I would have stayed somewhere else and just paid for parking. The day of our arrival I called to confirm we had 2 rooms that joined. I was... More

Was this review helpful? Yes 1
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
February 12, 2013

I apologize. Obviously we dropped the ball on more than one issue. This is not the experience we want any of guests to have when they stay with us. I would be happy to make amends if you contact me direct. Unfortunately, our computer system and server were down for almost 24 hours during your stay, we take full responsibility... More

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Chicago, Illinois
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed January 12, 2013

I should have looked for a new Hotel as soon as the person at the front desk commented about the Band (marched in the Rose Bowl Parade) from the Far East that was staying at the Hotel and how crazy it had been. It was like I was staying in the middle of a Soriety Party.......doors slammin, people running up... More

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
January 24, 2013

I am sorry we did not compensate you appropriately; my entire staff is empowered to offer the appropriate compensation for any inconvenience or missteps on our part. Groups are sometimes problematic especially youth groups. We have taken additional steps for the future to ensure our guests do not suffer the same experience. So please accept our sincere apology and know... More

Bracknell, United Kingdom
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 1, 2013

A big plus about this hotel is the free parking. It seems like most hotels in the LA/Orange County area charge for parking, but here, it's included. The room was decent and I got one with a microwave, and a fridge. Free internet is included and it worked pretty well. The staff were super friendly. I had a problem with... More

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
January 7, 2013

I do apologize for the TV we are in the process of upgrading our system which will take care of these types of issues. So thank you for your patience. Thank you for acknowleding the contribution of our staff in both the restaurant and the hotel. I am happy your were satisfied and hope we can be of service to... More

Los Angeles, California
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 11, 2012

I recently stayed here for a weekend in the Long Beach area and my stay was filled with both pros and cons. PROS: Hotel is very clean, rooms are recently renovated and modern, ac works very well, furnishings are nice, and the shower is great, and there is free internet and parking. CONS: Staff is slow and not overly friendly,... More

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
December 14, 2012

Thank you for giving me an opportunity to address your concerns. As I indicated in our conversation, our guest’s feedback is priceless. I have addressed your concerns with our staff and I am confident the staff understands the importance of communicating our guest’s requests to every department. I look forward to having you as our guest in the future and... More

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Additional Information about Holiday Inn Long Beach (Dwtn Area)

Address: 1133 Atlantic Avenue, Long Beach, CA 90813
Phone Number:
Region: United States > California > Long Beach
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 55 hotels in Long Beach
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Downtown Long Beach Hotel, Located just minutes from the Long Beach Convention Center, Carnival Cruise Terminal, The Aquarium of the Pacific, The Historic Queen Mary and much more. We offer complimentary shuttle services within 3 mile radius, free high speed wireless internet access, 24 hour fitness center, and a heated pool/jacuzzi. Your Constant Caring Friends at the Holiday Inn Downtown Long Beach Hotel are dedicated to providing you with extraordinary service assuring safety and satisfaction. ... more   less 
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Also Known As:
Holiday Inn Long Beach (Dwtn Area) Hotel Long Beach
Holiday Inn Long Beach (Dwtn Area) Hotel
Holiday Inn Long Beach
Long Beach Holiday Inn

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