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Holiday Inn Long Beach (Dwtn Area)

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1133 Atlantic Avenue, Long Beach, CA 90813
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Holiday Inn Long Beach (Dwtn Area)
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Holiday Inn Long Beach (Dwtn Area)
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265 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ontario, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

To be honest I wasn't to sure about the area. As it turns out it wasn't that bad. The room was clean, the guest service representatives were very friendly. We met the supervisor named Temo, very nice, and polite person. We had a slight problem with a refrigerator, within in five minutes we had a new one, our window wouldn't... More 

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Thank you so much for sharing your experience on TripAdvisor. I completely agree with you that Temo is a very valuable asset to our team as he is very talented individual with a lot of abilities, yet very down to earth and committed to our guests. I thank you so much for taking the time to recognize him on TripAdvisor.... More 

Salt Lake City, Utah
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Went on a short trip and booked this because of the shuttle. Very convenient and the shuttle was very useful. Front desk was efficient! Was also able to print my boarding pass using the computers in the lobby. Will be staying here again!

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

L G, Thank you so much for choosing to stay with us. I am so glad to hear that our Front Desk and Shuttle service were helpful during your stay with us. We certainly hope to see you again as Long Beach is a great destination for any trip, brief or extended. Thank you again for staying with us and... More 

Los Angeles, California
Top Contributor
56 reviews 56 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy to find and front desk staff (Brian) was very friendly and helpful. Our room was clean and comfortable. We ordered to-go from the cafe, and they even delivered it directly to our room, rather than calling and having us come back down to pick it up. Overall, a very pleasant stay.

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

QuitoDancer, Thank you so much for sharing your experience on TripAdvisor. We are so glad to hear how much you enjoyed the service from our front desk, cafe, and housekeeping. We have a very special team that take pride in delivering a great hotel experience. Thank you again for choosing to stay with us and sharing your experience with us... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Staff were the best EVER, nothing was too much trouble for ANY of them. The best experience i have ever had at a hotel, including 5 star hotels worldwide. Special thanks to Brian and Bessie.......the best

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Jock K, Thank you so much for your incredibly high praise. We are truly honored. I am so happy and feel so fortunate to work with such a great group of individuals that make our hotel great like Bessie and Brian. Thank you again for choosing to stay with us and sharing your glowing comments on TripAdvisor, we certainly hope... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed here recently for a work convention and could not have been happier with the service and accommodation itself. While set a little bit away from the main hustle and bustle of Long Beach Promenade, the free shuttle service makes getting from A to B a breeze. The free wifi also makes great value for money - and the... More 

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James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Joellerae, Thank you so much for choosing to stay with us for your trip to the Convention Center. We are so happy to hear your wonderful comments about our staff and service. I am so glad we had the oppurtunity to accomodate you and certainly hope to again should your travels bring you back to Long Beach. Thank you again... More 

Twain Harte
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I seem to stay here at the Holiday Inn Long Beach when leaving for a cruise out of San Pedro. Love the fact that you can park, stay and sail. They have a van shuttle that will take you anywhere with in a 3 mile radius. Taking a trip to the shore line village for a dinner and some shopping... More 

Was this review helpful? Yes 1
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

mtfish, Thank you so much for sharing your experience on TripAdvisor. We are so happy to be a part of your cruise with the girls. We love our Park & Cruise Package and we hope to have the oppurtunity to be a part of your next trip as well. Thank you again for choosing to stay with us. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff displayed exceptional service and courtesy the entire time there. They had noticeably great attitudes--especially a man named Sergio. At the in-hotel restaurant we enjoyed high-quality breakfasts. Free Wifi was a nice bonus, and we used the complimentary shuttle service almost every day. (They can drive you anywhere within a three mile radius.) The attentiveness of the service made... More 

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James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

dmbowlus, Thank you so much for sharing such glowing remarks on TripAdvisor. I am so excited to hear such wonderful praise for our team. We put so much emphasis on delivering a great guest experience that it is so rewarding to read comments like these. I will defintely pass these comments along to Sergio and the rest of the team.... More 

Denver
Top Contributor
77 reviews 77 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 21, 2015

This is definitely a remodeled hotel which in some areas shows but mostly it looks new. The shower is new and clean but yet there are still heating lamps in the bathroom. It is little things like that that show some areas were not remodeled. The bed was very comfortable with many pillows. Fitness area is nice with a lot... More 

Was this review helpful? Yes 1
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Dosh777, Thank you so much for sharing your experience on TripAdvisor. We are so glad that you enjoyed the results of our renovations and certainly hope to see you again should your travels bring you back to Long Beach. Thank you again for choosing to stay with us. More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2015

This Holiday Inn made our trip to the World Tea Expo in Long Beach a great one. I commend the manager on training a terrific staff on excellent customer service skills. Every employee we came in contact with was friendly, helpful, accommodating and went over and above! Thank you!

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Laura B, Thank you so much for your kind remarks about our training and service. We take so much pride in delivering a great experience to our guests and sharing our home with travelers from all over. We are very fortunate to have such a great group of individuals that have come together to form this great team sharing a... More 

Salem, Oregon
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed April 19, 2015

Everyone I had contact with was very friendly, helpful and accommodating. The free shuttle service was always prompt and a real money saver. The room was clean, comfortable and quiet (even though there was a huge convention in town and the place was full).

Review collected in partnership with Amoma.com

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Jeff3007, Thank you so much for sharing your experience on TripAdvisor. I am very excited to pass along your comments to our team as we take great pride in providing great guest service. I will also see that your concerns with the speed of service in our restaurant are addressed. We cannot thank you enough for taking the time to... More 

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