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Holiday Inn Long Beach (Dwtn Area)

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1133 Atlantic Avenue, Long Beach, CA 90813
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Holiday Inn Long Beach (Dwtn Area)
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Holiday Inn Long Beach (Dwtn Area)
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252 reviews from our community

Traveler rating
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    67
    27
    16
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico City, Mexico
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Very good service, looks new, lobby and common areas are well decorated and convenient. Rooms ok and comfortable... Surroundings of the hotel not very nice, although very close to the marina that is great to visit... Wifi was very slow and signal is weak, so you can't work appropriately.

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Joaxos, Thank you so much for sharing your experience with us on TripAdvisor. I am so glad that you enjoyed our service and our new lobby, we are lucky to have a great team devoted to delivering a great experience. I am very sorry to hear about the trouble you had with our Wi-Fi network. I have included your comments... More 

St. John's, Antigua
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was visiting Long Beach for a two day travel show. The hotel is a little distant from downtown but having a car this was just a 5 minute drive and traffic was easy. The hotel was clean and modern, a fairly typical Holiday Inn in that respect. Reception staff were very friendly and helpful. Check in and check out were... More 

Was this review helpful? Yes 1
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

NeilAntigua, Thank you so much for reviewing our property on TripAdvisor. I am so glad you were satisfied in all aspects of your stay with us from your interactions with our front desk staff to your meals from our restaurant, Connect Cafe. We have a conveninet location in Long Beach and I am so glad that it served you well... More 

Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2015

The rooms were fine, but you can tell that they have been redone. The main thing I did not like was the pillows because there was nothing to them. If you like firm pillows, bring your own. The thing that made me give this place a four rating was the staff. They were incredibly friendly and helpful and I always... More 

Was this review helpful? Yes 1
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

136fred, Thank you so much for sharing your experience on TripAdvisor. We cannot show our appreciation enough for your kind words about our team. I do apologize that we were not able to find a more suitable pillow option, we aim to place two soft pillow and two firm pillows on each bed in the hotel. Thank you again for... More 

1 review
5 of 5 stars Reviewed February 18, 2015

First time in Long Beach,California, stayed on August 23-25. It was a great hotel and my room had a excellent view, beautiful lobby, if i stay in long beach, it will def be at this hotel. Front desk and the manager were very helpful

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James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Andrew M, Thank you so much for sharing your your review on TripAdvisor. All of our staff are so appreciative of your kind words and recognition. Long Beach is such a fun city and I certainly hope you can come and enjoy it again with us. Thank you again for choosing to stay with us, we look forward to seeing... More 

Livermore, California
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 11, 2015

This is located across from the hospital in a not very nice inner city neighborhood. However they have good security in and around the parking lot. so, we drove and we were fine. If you do not have a car, maybe try someplace else. Very nice redone rooms. My room had a view of a dirty alley behind the hotel.

Was this review helpful? Yes 2
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

leofox2015, Thank you so much for sharing your review on TripAdvisor. I am so glad you enjoyed your time at our hotel. Long Beach is such a unique city with so much diversity and history, we are proud to offer a complimentary shuttle for our guests that many not be traveling with a vehicle to see many of the different... More 

Sioux City, Iowa
Top Contributor
90 reviews 90 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 8, 2015

Not the best not worst. Everything lacking is made up for with their customer service by each and every employee working. The employees more than make up for anything wrong with the hotel. Not the best neighborhood. The view well not much of one. Wow is the staff helpful. They each made it a point to make sure me and... More 

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James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

railroadrob, Thank you so much for reviewing your experience with us on TripAdvsor. Your kind words are greatly appreciated as we believe we do have a special team of employees. I am also excited to inform you that our wi-fi network is on the brink of getting drastically upgraded as we coordinate some of the last details of our new... More 

Los Angeles, California
Top Contributor
142 reviews 142 reviews
104 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed February 1, 2015

It's been many years since I stayed in a major hotel and had repeated problems with the signal strength of the hotel's internet service, so it goes without saying the aggravation I experienced during my stay. I was on the end on the top floor and it is easy to determine why I had connectivity problems: insufficient number of routers... More 

Was this review helpful? Yes 1
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Viking94708, Thank you so much for your review on Tripadvisor. I am so sorry to hear about the connectivity issues you experienced while staying with us. We are currently working to get the latest fiber technology cabled throughout our property. In addition to that, as recently as this week we had our bandwidth increased to be ten times faster than... More 

Sunnyvale, California
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 28, 2015

This Hotel shocked me! Going in I was expecting a low budget spot in a sketchy neighborhood. I was never more wrong. It was clean, The staff were a pleasure.Better than a lot of high end establishments! and the location was not great but not bad. They have a small dining area where you can get some light meals or... More 

Was this review helpful? Yes 1
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

jonmonca, Thank you so much for sharing your experince with us on TripAdvisor. I am so glad you gave us a chance to stay with us and saw what a great little secret we are here in Long BeaCh. Our team takes pride in service and cleanliness and it makes so happy that those hallmarks stood out to you. We... More 

Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed January 27, 2015 via mobile

Though I didn't end up staying at this location because I was ultimately looking for a different environment for my stay...the staff was gracious and accommodating. The rooms were too small and cramped bath area/ closet would have been crowded for two. But it was clean and this review is for the kind staff experience.

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

urbansuite115, Thank you so much for sharing your experience in dealing with our team. While we certainly wish that we had been able to meet your needs, we understand and appreciate the opportunity to serve you. Thank you for your kind words about our staff and be safe on your travels, perhaps one day they may lead you back to... More 

Senior Contributor
24 reviews 24 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 19, 2015

Although rooms slightly dated, bed was very comfortable, also huge! Heated pool - very good Hot tub - very hot! Shuttle service - excellent! Will take you anywhere within 3 miles for fee & collect you. Manager - very helpful All staff, couldn't do more for you.

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Chris C., Thank you so much for sharing your feedback from your stay with us for other travelers on TripAdvisor. I am so glad to hear that you enjoyed your stay with us and that you found everything up to your satisfaction. As service professional, we love to hear when we do a good job and we thank you so... More 

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