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All 55 Long Beach hotels

Holiday Inn Long Beach (Dwtn Area)

3.0 of 5
1133 Atlantic Avenue, Long Beach, CA 90813
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Holiday Inn Long Beach (Dwtn Area)
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59%
Ranked #21 of 55 hotels in Long Beach
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160 reviews from our community

    Trip type
Traveler rating
    32
    57
    35
    21
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Date Rating
Sherman Oaks, California, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 31, 2013

I booked this hotel through an opaque discount booking site. I was pleased that it offered free parking, and a shuttle to nearby Long Beach attractions. When I checked in, the hotel was undergoing a severe remodel. The lobby was tiny, and the front desk systems were set up on small tables with tablecloths. But, the staff was relatively friendly,... More

Was this review helpful? Yes 1
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
June 3, 2013

Wow we dropped the ball. I have never known the shuttle to take 2 hours for a pick up. I would love some additional feedback from you so I can determine how our process and procedures were so severly ignored. We uploaded the parking fee info to all sites on April 1 which gave them 30 days notice and we... More

California
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 30, 2013

We stayed here in Oct, had a good happy hour, fabulous dinner, great breakfast, pleasant staff, etc. Talked relatives into staying here as we were so pleased with first visit, however, this time things were not so great as none of us were told about the renovation when reservations were made. Hotel staff (other than Adrienne) were basically unfriendly and... More

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
June 3, 2013

Thank you for letting me know you have concerns. We want everyone to know we are under renovations. It serves no purpose for us to have unhappy guests. If you made your reservation before March we did not have a start date. As soon as we got word on the possible start date we posted it to our Global Data... More

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Sacramento, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2013

Stayed at this hotel for two nights while I enjoyed myself at the festible a week or so ago. The room was very clean, staff very helpful and yes there was contruction going on that didn't bother me in the least. Parking was free... and they even had a shulttle service. Didn't get to try the food but I'm sure... More

Was this review helpful? Yes 1
seattle, wa
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 25, 2013

Stayed at this hotel on our way to Catalina. The staff did not tell us the hotel restaurant and bar were under construction so that was a surprise. The hotel is not in the best part of town so walking out to eat at night seemed a really bad idea. We wanted a wine opener and the staff could not... More

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Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
May 28, 2013

The common areas including the restaurant were due for an upgrade and unfortunately this is an inconvience for our guests. Our shuttle would have been happy to take you to dinner. We are located just blocks away from the water front and the Pine Street area all of which have a tremedous selection of restaurants. We do have wine openers... More

Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 10, 2013

First, thanks to a phenomenal staff! There was nothing this dedicated staff wouldn't do to enhance their customer service. The front desk smiled directly at me as I walked in the door, the maids cheerfully greeted me in the hall, and everyone was professional, courteous and helpful. Many even remembered my name! Impressive. The location was perfect, most places I... More

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Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
May 15, 2013

Charlie, Thank you so much for choosing to stay with us. Our staff is awesome. They truly enjoy what they do and it shows. I apologize for the inadequate channel selection, we are working on changing carriers to geta better selection and hope to have that implemented soon. I hope you will come back and see us when our renovatons... More

Petoskey, Michigan, USA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 9, 2013 via mobile

The staff here goes above and beyond to help...it's not their fault but this hotel is currently under reconstruction and it desperately needs it. Pass on this one for now. $144 a night for a so-so room in a noisy, dusty hotel is NO bargain.

Was this review helpful? Yes 1
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
May 15, 2013

Thank you for acknowledging our great staff. Renovations are a challenge for our guests and we apologize for the dust. Unfortunately the dust and noise are a necessary part of construction. We do limit it to business hours of 9-5 when most of our guests are out of the hotel and each phase has less noise and dust. So I... More

Zurich, Switzerland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 17, 2013

My overall impression is good. Unfortunately there were some details that did not work to my satisfaction, but all in all I was content. I chose the hotel even though it was a little more expensive than other (maybe not so great) hotels you can get in the area, but I wanted to be able to trust the brand. The... More

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Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
April 29, 2013

Thank you for taking your time to share your experience at our Holiday Inn. I apologize your internet connection was not as promised. We just upgraded and now have superb speeds but I understand a portal went out during your stay so again I apologize. The ants apparently started a new colony in one of the Palm trees outside your... More

Athens, Alabama
1 review
4 of 5 stars Reviewed April 14, 2013

I was in Long Beach over the weekend of April 12th, 2013, attending a Juice Plus Leadership Conference. I was continually impressed with the friendliness and helpfulness of the staff. Dylan at the front desk, Delsie and Luis who drove the shuttle, and the night shift security guy whose name I did not catch. I have worked for several global... More

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
April 17, 2013

You are welcome. It is truly our pleasure. The staff and I love being in the hospitality business and I am pleased you took the time to recognize them. They are a great team. As you have experience in the hospitality business your praise is particularly gratifying. Yes sometimes it can be challenging but we welcome the opportunity to rise... More

Bruge
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 14, 2013

Room was fine, great value for money. Staff were friendly, polite and very helpful. The shuttle servcie is very useful to get to the marina/beach area. It's downtown so don't expect anything special regarding location but we were pleasantly surprised. Would recommend.

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
April 15, 2013

I want to thank you for sharing your experience with the travel community. As you may have read we do have location challenges and the staff knows every guest is an opportunity to show how much we appreciate them choosing to stay with us. So thank you for choosing us and acknowledging the fine staff I have the priviledge to... More

oregon
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 9, 2013

My family usually stay at either holiday inns or best westerns so we chose this hotel in long beach but its bad location made my family un easy. Hotel seems to have renovated recently and it was average compared to other holiday inns we've been to. Please consider other hotels in different part of long beach if you have kids... More

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
April 15, 2013

Thank you for taking time to share your feedback. I have lived in rural TN, rural VA, Washington, DC and San Francisco all of those locations had areas that I would not walk in at night. Long Beach is no different. Your perception is alway the most important one for us so I am sorry you felt uncomfortable during any... More

 
 
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Additional Information about Holiday Inn Long Beach (Dwtn Area)

Address: 1133 Atlantic Avenue, Long Beach, CA 90813
Phone Number:
Region: United States > California > Long Beach
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 55 hotels in Long Beach
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Downtown Long Beach Hotel, Located just minutes from the Long Beach Convention Center, Carnival Cruise Terminal, The Aquarium of the Pacific, The Historic Queen Mary and much more. We offer complimentary shuttle services within 3 mile radius, free high speed wireless internet access, 24 hour fitness center, and a heated pool/jacuzzi. Your Constant Caring Friends at the Holiday Inn Downtown Long Beach Hotel are dedicated to providing you with extraordinary service assuring safety and satisfaction. ... more   less 
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Also Known As:
Holiday Inn Long Beach (Dwtn Area) Hotel Long Beach
Holiday Inn Long Beach (Dwtn Area) Hotel
Holiday Inn Long Beach
Long Beach Holiday Inn

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