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Holiday Inn Long Beach (Dwtn Area)

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1133 Atlantic Avenue, Long Beach, CA 90813
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Holiday Inn Long Beach (Dwtn Area)
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Holiday Inn Long Beach (Dwtn Area)
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258 reviews from our community

Traveler rating
    59
    87
    69
    27
    16
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver
Top Contributor
76 reviews 76 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

This is definitely a remodeled hotel which in some areas shows but mostly it looks new. The shower is new and clean but yet there are still heating lamps in the bathroom. It is little things like that that show some areas were not remodeled. The bed was very comfortable with many pillows. Fitness area is nice with a lot... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Holiday Inn made our trip to the World Tea Expo in Long Beach a great one. I commend the manager on training a terrific staff on excellent customer service skills. Every employee we came in contact with was friendly, helpful, accommodating and went over and above! Thank you!

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Laura B, Thank you so much for your kind remarks about our training and service. We take so much pride in delivering a great experience to our guests and sharing our home with travelers from all over. We are very fortunate to have such a great group of individuals that have come together to form this great team sharing a... More 

Salem, Oregon
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed April 19, 2015

Everyone I had contact with was very friendly, helpful and accommodating. The free shuttle service was always prompt and a real money saver. The room was clean, comfortable and quiet (even though there was a huge convention in town and the place was full).

Review collected in partnership with Amoma.com

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Jeff3007, Thank you so much for sharing your experience on TripAdvisor. I am very excited to pass along your comments to our team as we take great pride in providing great guest service. I will also see that your concerns with the speed of service in our restaurant are addressed. We cannot thank you enough for taking the time to... More 

San Diego, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 10, 2015

I felt my stay at this Holiday Inn lived up to the experience I expected from a mid-range hotel. I got a good deal on a Saturday night though a popular booking site. One unpleasant surprise at check-in: they wanted to charge me an extra $10 for parking per day. I usually try to filter out hotels that charge for... More 

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

60750feelfine, Thank you so much for sharing your experience at our hotel on TripAdvisor. I am pleased to hear that we met your expectations, however, we do strive to exceed those expectations and that is where we will look to improve. We are proud to offer a complimentary shuttle that gives our guest's easy access to the beautiful Long Beach... More 

Sacramento, California, USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 4, 2015

In all respects this hotel and the staff do an impressive job to keep the guests happy. Hotel location is good and ideal for Cruise port, airport and downtown business. They have very good park and cruise or Fly packages. The shuttle service is very convenient. Starting from check in hotel staff go the extra mile to make your stay... More 

Was this review helpful? Yes 1
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Venu K, Thank you so much for sharing your experience while staying with us on TripAdvisor. I am very excited to share your comments with France, Ivan, and the rest of our team. We put a strong emphasis on the service that we deliver and it is so great to be recognized. I am glad that our Park and Cruise... More 

Chandler, Arizona
Top Contributor
56 reviews 56 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 1, 2015

The hotel was very nice and new the area around the hotel is quite old . They have a good breakfast that has a 20% off coupon when you check in.They have free parking outside or in their under ground garage . Their are restaurants close by and it was easy to get around.

Was this review helpful? Yes 2
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

James L, Thank you so much for sharing your review on TripAdvisor. I am so glad you chose to stay with us and enjoyed our newly renovated lobby and convenient location. We certainly hope to see you again should your travels bring you back to Long Beach. Thank you again for staying with us. More 

Mexico City, Mexico
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 22, 2015

Very good service, looks new, lobby and common areas are well decorated and convenient. Rooms ok and comfortable... Surroundings of the hotel not very nice, although very close to the marina that is great to visit... Wifi was very slow and signal is weak, so you can't work appropriately.

Was this review helpful? Yes 1
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Joaxos, Thank you so much for sharing your experience with us on TripAdvisor. I am so glad that you enjoyed our service and our new lobby, we are lucky to have a great team devoted to delivering a great experience. I am very sorry to hear about the trouble you had with our Wi-Fi network. I have included your comments... More 

St. John's, Antigua
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 1, 2015

Was visiting Long Beach for a two day travel show. The hotel is a little distant from downtown but having a car this was just a 5 minute drive and traffic was easy. The hotel was clean and modern, a fairly typical Holiday Inn in that respect. Reception staff were very friendly and helpful. Check in and check out were... More 

Was this review helpful? Yes 2
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

NeilAntigua, Thank you so much for reviewing our property on TripAdvisor. I am so glad you were satisfied in all aspects of your stay with us from your interactions with our front desk staff to your meals from our restaurant, Connect Cafe. We have a conveninet location in Long Beach and I am so glad that it served you well... More 

Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2015

The rooms were fine, but you can tell that they have been redone. The main thing I did not like was the pillows because there was nothing to them. If you like firm pillows, bring your own. The thing that made me give this place a four rating was the staff. They were incredibly friendly and helpful and I always... More 

Was this review helpful? Yes 1
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

136fred, Thank you so much for sharing your experience on TripAdvisor. We cannot show our appreciation enough for your kind words about our team. I do apologize that we were not able to find a more suitable pillow option, we aim to place two soft pillow and two firm pillows on each bed in the hotel. Thank you again for... More 

1 review
5 of 5 stars Reviewed February 18, 2015

First time in Long Beach,California, stayed on August 23-25. It was a great hotel and my room had a excellent view, beautiful lobby, if i stay in long beach, it will def be at this hotel. Front desk and the manager were very helpful

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Andrew M, Thank you so much for sharing your your review on TripAdvisor. All of our staff are so appreciative of your kind words and recognition. Long Beach is such a fun city and I certainly hope you can come and enjoy it again with us. Thank you again for choosing to stay with us, we look forward to seeing... More 

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