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Holiday Inn Long Beach (Dwtn Area)

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1133 Atlantic Avenue, Long Beach, CA 90813
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Holiday Inn Long Beach (Dwtn Area)
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Holiday Inn Long Beach (Dwtn Area)
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269 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Very nice staff but middle of summer and they decide to redo the pool, worn and old carpet, bad neighborhood, not anywhere near downtown, extremely slow internet, otherwise it was O.K. Their was a donut shop across the street for a good cup of coffee and a pastrie.

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

I visit Long Beach for work monthly usually staying at the Westin. This week everything was booked. We called directly and were able to get a room at a reasonable price. I was a bit leery of the location. I was very pleasantly surprised. The room seemed comparable and the service surpassed my expectations. The staff at the cafe are... More 

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James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Thank you so much for sharing your experience on TripAdvisor. I am so glad that you had the opportunity to stay with us despite not being your regular hotel. I shared your comments with my café staff and they were so delighted to hear that they stood out during your stay. We truly do have great group of people working... More 

Middlesbrough, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stopped here for a 1 night stop over before getting on a cruise ship. Read some of the reviews on here and thought what have been booked into. Arrived at the hotel and the service we received was better than some 5 star hotels we have stayed in.Very friendly and efficient. The room was spotlessly clean and comfortable.nothing like some... More 

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James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Widda66, Thank you so much for choosing to stay with us and giving us a chance. I am so glad that we exceeded your expectations and rivaled the level of service in some 5 star hotels. I agree with you that our staff will offer better service than a lot of 5 star hotels out there. It is such a... More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Bars on the windows of buildings across the street. Completely ghetto. Girls at front counter were rude. Refused to let me cancel my reservation and charged me one night.... Small price to pay for my safety. Called 800 number, they were just as rude at the front office staff and then hung up. Save the headache... Don't book here.

Was this review helpful? Yes 1
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

PottieHottie, Thank you for sharing your experience on TripAdvisor. I am very disappointed to hear your comments about the local area. We take pride in providing safe, clean accomodations on our property and despite what may be going on around us, our property is very safe and comfortable. I will also address your comments about our front desk staff with... More 

Travelers are raving about these Long Beach hotels

Ontario, California
1 review
5 of 5 stars Reviewed June 28, 2015

To be honest I wasn't to sure about the area. As it turns out it wasn't that bad. The room was clean, the guest service representatives were very friendly. We met the supervisor named Temo, very nice, and polite person. We had a slight problem with a refrigerator, within in five minutes we had a new one, our window wouldn't... More 

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Thank you so much for sharing your experience on TripAdvisor. I completely agree with you that Temo is a very valuable asset to our team as he is very talented individual with a lot of abilities, yet very down to earth and committed to our guests. I thank you so much for taking the time to recognize him on TripAdvisor.... More 

Salt Lake City, Utah
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed June 26, 2015 via mobile

Went on a short trip and booked this because of the shuttle. Very convenient and the shuttle was very useful. Front desk was efficient! Was also able to print my boarding pass using the computers in the lobby. Will be staying here again!

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James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

L G, Thank you so much for choosing to stay with us. I am so glad to hear that our Front Desk and Shuttle service were helpful during your stay with us. We certainly hope to see you again as Long Beach is a great destination for any trip, brief or extended. Thank you again for staying with us and... More 

Los Angeles, California
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 22, 2015

Easy to find and front desk staff (Brian) was very friendly and helpful. Our room was clean and comfortable. We ordered to-go from the cafe, and they even delivered it directly to our room, rather than calling and having us come back down to pick it up. Overall, a very pleasant stay.

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

QuitoDancer, Thank you so much for sharing your experience on TripAdvisor. We are so glad to hear how much you enjoyed the service from our front desk, cafe, and housekeeping. We have a very special team that take pride in delivering a great hotel experience. Thank you again for choosing to stay with us and sharing your experience with us... More 

1 review
5 of 5 stars Reviewed June 12, 2015

Staff were the best EVER, nothing was too much trouble for ANY of them. The best experience i have ever had at a hotel, including 5 star hotels worldwide. Special thanks to Brian and Bessie.......the best

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James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Jock K, Thank you so much for your incredibly high praise. We are truly honored. I am so happy and feel so fortunate to work with such a great group of individuals that make our hotel great like Bessie and Brian. Thank you again for choosing to stay with us and sharing your glowing comments on TripAdvisor, we certainly hope... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 11, 2015

I stayed here recently for a work convention and could not have been happier with the service and accommodation itself. While set a little bit away from the main hustle and bustle of Long Beach Promenade, the free shuttle service makes getting from A to B a breeze. The free wifi also makes great value for money - and the... More 

Was this review helpful? Yes
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

Joellerae, Thank you so much for choosing to stay with us for your trip to the Convention Center. We are so happy to hear your wonderful comments about our staff and service. I am so glad we had the oppurtunity to accomodate you and certainly hope to again should your travels bring you back to Long Beach. Thank you again... More 

Twain Harte
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 6, 2015

I seem to stay here at the Holiday Inn Long Beach when leaving for a cruise out of San Pedro. Love the fact that you can park, stay and sail. They have a van shuttle that will take you anywhere with in a 3 mile radius. Taking a trip to the shore line village for a dinner and some shopping... More 

Was this review helpful? Yes 1
James M, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review

mtfish, Thank you so much for sharing your experience on TripAdvisor. We are so happy to be a part of your cruise with the girls. We love our Park & Cruise Package and we hope to have the oppurtunity to be a part of your next trip as well. Thank you again for choosing to stay with us. More 

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