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Residence Inn by Marriott Long Beach Downtown

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600 Queensway Drive, Long Beach, CA 90802
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Residence Inn by Marriott Long Beach Downtown
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Residence Inn by Marriott Long Beach Downtown
Residence Inn by Marriott Long Beach Downtown
Residence Inn by Marriott Long Beach Downtown
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323 reviews from our community

Traveler rating
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    32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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az
Top Contributor
89 reviews 89 reviews
62 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is by far one of our favorite properties and every time we stay we are happy and know we will return. Came for a weekend getaway and again, we were happy to stay. Place is clean and well kept, staff is wonderful and the hotel continues to ear our business. Close to all that is great about Long Beach.... More 

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Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived by taxi wee quickly checked inn .shown where the pool kitchen breakfast area was .zander went above and beyond his duties showing us where to catch the free bus to down town gave up a detailed map as well he also learned this was my birthday weekend and gave us complimentary drinks and soda .breakfast the next morning... More 

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Richland, Washington
Top Contributor
77 reviews 77 reviews
61 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

Average Residence Inn. Two bad things - getting there is a pain since it is right near the highway and there is no easy straight forward exit to it. There are also no streets that lead there - you must get on a highway to get to the hotel. The hotel in near the piers and there is nothing around... More 

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Chris T, Manager at Residence Inn by Marriott Long Beach Downtown, responded to this review

Thank you for taking the time to provide your feedback about our hotel. I am sorry for the challenge you encountered getting to our hotel and hope that once you arrived, my staff was able to provide you with easier, alternate directions that do not require traveling on the local freeway. I also hope you were able to visit the... More 

Ann Arbor, MI
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Pros: Good location Renovated semi-recently Cons: The hotel charges $5/day for "premium" internet. Not a terrible price I guess, but then you realize that "premium" means 1-2mb/s if you're lucky. It's 2015. Charging for this awful internet service in a major metropolitan area is insulting. Parking is expensive, $17/day. Ok, fine, parking space is limited. I get it. The ants... More 

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Chris T, Manager at Residence Inn by Marriott Long Beach Downtown, responded to this review

Thank you for taking the time to write about your experience while staying at our hotel. I am sorry to hear of these issues and of our failure to address your concerns. We value your loyalty and take these issues seriously. I greatly appreciate your feedback and again apologize we did not meeting your expectations. We hope you will give... More 

Top Contributor
114 reviews 114 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I attended a conference at the convention center, which is directly across the street. The only possible closer hotel is the Hyatt which is directly adjacent to the center. The Marriott is in the midst of excellent restaurants, which a decent view of the harbor. If you drive and self-park, I recommend leaving your car at the entry area (they... More 

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Bountiful, Utah
1 review
4 of 5 stars Reviewed 4 weeks ago

We had a great time at this hotel. A few things I should mention as to why I didn't give this a 5. When we got to our room we noticed it didn't have a bath tub, only shower. I quickly called the front desk and they said not all the rooms have them but she would switch us to... More 

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Senior Reviewer
8 reviews 8 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 4 nights recently. Upgraded to a harbor view accessible suite on 10, with a view of the inlet, and the bow of the Queen Mary. Was nice to have a separate room for living area/kitchen. The bed was decent, but not as comfortable as my 15 year old mattress at home. The free hot breakfast leaves much to be... More 

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State College, Pennsylvania
Top Contributor
62 reviews 62 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 18, 2015

This is a very nice place to stay. It is on the other side of the bridge from all of the shops and beach but good location. You can walk on the bridge it is safe. I did that everyday. It is close to the Queen Mary. The rooms were clean. They have a pool. Only bad part about it... More 

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Guy F, General Manager at Residence Inn by Marriott Long Beach Downtown, responded to this review

Dear Guest Thank you for taking the time to write about your recent stay at the Residence Inn Long Beach Downtown, we look forward to having you back with us the next time that your travel brings you to Long Beach. Guy More 

Minneapolis, Minnesota
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 16, 2015

Residence Inn is spacious, with great upper-floor vistas, and a wonderful complimentary breakfast. So why the poor review? Unfortunately, our stay was undermined by the hotel's lack of cleanliness. The elevator had the discarded remains of a bottle of champagne, which judging by the residue on the floor, had been sprayed inside. Our bed sheets had something brown smeared on... More 

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Guy F, General Manager at Residence Inn by Marriott Long Beach Downtown, responded to this review

I want to thank you for writing about your recent stay with us. After reading about your experience its obvious that we failed to meet your expectations as it pertains to room cleanliness. I assure that we take your issues seriously and will get with all of the appropriate staff members to resolve these issues. We value your opinion greatly.... More 

San Diego, California
1 review
5 of 5 stars Reviewed February 15, 2015

We arrived early and asked for a water view to help celebrate hubby's birthday. Eric Torrez, Guest Care Supervisor, was very professional and offered suggestions on taking the free bus to see Shoreline Village and the Queen Mary while our upgraded room was being readied. We were happy we waited for our room with a view of both Queen Mary... More 

Was this review helpful? Yes
Guy F, General Manager at Residence Inn by Marriott Long Beach Downtown, responded to this review

Dear Guest, So glad that we exceeded your expectations! Look forward to your return visit. The Managment. More 

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