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The Queen Mary

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1126 Queens Hwy, Long Beach, CA 90802
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1 room 1 adult
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The Queen Mary
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4,375 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed December 24, 2014

We have been here 2 other times this year and enjoy the stay every time!! The one thing we would love though is more less expensive food choices considering it's already a little pricey of a stay some more option that are not so pricey would be awesome!

Helpful?
Thank Cleec1
QM1934, Guest Relations Manager at The Queen Mary, responded to this review

Cleec1 - Thanks for the feedback! Glad you had a wonderful stay. You should try and come one more time this year for the hat trick. Because hockey. -QM Management More 

Fort Worth, Texas
1 review
4 of 5 stars Reviewed December 24, 2014

We went alone, sans kids. Parking is $7-15 per night. Check in staff was friendly, room was clean and spacious but walls are paper thin. We could hear our neighbor snore, their kids yell, toilet flushing. Front desk offers free ear plugs. The breakfast buffet was small but not expensive $15 with coffee n juice included. We enjoyed walking all... More 

Helpful?
Thank AngelicaEsqueda
QM1934, Guest Relations Manager at The Queen Mary, responded to this review

AngelicaEsqueda - Thank you so much for the feedback and glad you had a wonderful stay aboard the World Famous Queen Mary. Definitely bring your kids next time...check out our events schedule and plan on coming when we have some kid friendly event going on - like CHILL for instance. Also - just a quick correction. Parking is $17 per... More 

Oceanside, California, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 24, 2014

We spent our wedding night on the Queen Mary 35 years ago this month. I surprised my wife with a 3 day stay on the Queen and we were able to take advantage of the 40% discount on the Chill package. We had a deluxe king room with 2 opening port holes. The bed was super comfortable. The only negative... More 

Helpful?
Thank Steve L
QM1934, Guest Relations Manager at The Queen Mary, responded to this review

Steve L - Thank you so much for the feedback and happy anniversary! We love marrying couples. We are known as the ship of romance in many circles as we marry hundreds of couples each and every year and have literally married thousands and thousands of people aboard this beautiful ship...and the best part of getting hitched aboard the QM... More 

Level Contributor
1 review
4 of 5 stars Reviewed December 24, 2014

Honest staff. My daughter used a thumb drive that contains my work information for homework and very carelessly left it under a pillow. After numerous phone calls to Security and the front desk and a voicemail to Housekeeping, Security called me about 4 hours later and said they had found my thumb drive. They just received the day's batch of... More 

Helpful?
Thank Saerwen V
QM1934, Guest Relations Manager at The Queen Mary, responded to this review

Saerwen V - Thanks for the feedback and we are glad we were able to track down that thumb drive for you. People lose things from time to time and we do our best to track them down. Love reading success stories. Hope you had a wonderful visit and we cannot wait to host you again soon! -QM Management More 

Xiamen, China
Level Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed December 23, 2014 via mobile

We wanted to start our holiday with a special hotel...and so we decided to check-in at this old cruise ship! The hotel itself is also a museum and you can walk around the different levels! Our room was rather small but the bed was very comfortable! Nevertheless, as there were not many people "on board" it was a bit a... More 

Helpful?
Thank Cedric F
QM1934, Guest Relations Manager at The Queen Mary, responded to this review

Cedric F - Thanks for the feedback. We are a very unique hotel and offer a one-of-a-kind experience...no doubt. We cannot wait to host you again soon! -QM Management More 

Bakersfield
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 23, 2014 via mobile

I made reservations for myself, and my fiancee for two days and two nights on board the Queen Mary in Long Beach. She had never stayed on board the ship and it had been several years since I had. I booked a mini suite, with two bathrooms and a separated living space. What a terrific adventure it turned into for... More 

Helpful?
Thank army78
QM1934, Guest Relations Manager at The Queen Mary, responded to this review

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Palm Desert, California
Level Contributor
107 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
1 of 5 stars Reviewed December 23, 2014

To Sum up our Stay: The Queen Mary is an incredible historical museum you should visit at least once…take a tour, have a dinner or lunch…but don’t waste your money staying there overnight. This old gal sorely needs repairing and a good vacuuming. We've heard the excuse: “It’s an old ship” too many times. It just doesn't cut it any... More 

Helpful?
9 Thank Joanie_Balonie
QM1934, Guest Relations Manager at The Queen Mary, responded to this review

Joanie_Balonie - Thank you for the feedback and happy belated birthday. The ship is 80 years old and looks incredible for her age. Our staff works around the clock to keep the ship, well in ship shape, but I will pass your feedback on to our team. Switching rooms around is very common in the hotel industry. Apologies on the... More 

Newport Beach, California
2 reviews
5 of 5 stars Reviewed December 23, 2014

This is our second time staying on, The Queen Mary. We thoroughly enjoyed our recent stay. This time we purchased tickets to, Chill and our 9 year old loved the ice skating, tubing and ice sculptures. We also had tea at their salon and I was impressed by the wait staff, as they are professional and accommodating. Last time we... More 

Helpful?
Thank Anne Marie B
QM1934, Guest Relations Manager at The Queen Mary, responded to this review

Anne Marie B - Thank you so much for the feedback and we are so glad you had a wonderful visit to the World Famous Queen Mary and enjoyed our annual frozen holiday adventure - CHILL featuring Ice Skating, Ice Tubing and the incredible Ice Kingdom. We cannot wait to host you again soon! -QM Management More 

Bakersfield, California
1 review
5 of 5 stars Reviewed December 23, 2014

Awesome nice people clean rooms and great food and bar area with great entertainment not far from down town long beach if going on a cruise with carnival come stay the night here the night before and the parking is cheaper here then cruise line . There's alot of history here on this ship kind of neat walking around and... More 

Helpful?
Thank Michael G
QM1934, Guest Relations Manager at The Queen Mary, responded to this review

Michael G - Thank you so much for the feedback. We like to teach guests of our incredible and rich history here aboard the World Famous Queen Mary but also have a little bit of fun with all of our awesome special events...the best of both worlds. :) Happy Holidays! -QM Management More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed December 20, 2014

Enjoyed our stay immensely but unfortunately we left some possessions on board when we left and received no response at all when we notified the ship's office less than 3 hours later. We provided the next two forwarding addresses by email but received no reply. Very disappointing. My husband and I run a motel and we are forever posting things... More 

Helpful?
Thank 42sally
QM1934, Guest Relations Manager at The Queen Mary, responded to this review

42sally - Thank you so much for the feedback and glad to hear you had such a nice visit to the World Famous Queen Mary. I am sorry to hear of your belongings missing...I will forward your feedback on to our team to investigate. Thanks! -QM Management More 

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