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All 58 Long Beach hotels

The Queen Mary

3.0 of 5 Hotel   |   1126 Queens Hwy, Long Beach, CA 90802
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Ranked #12 of 58 Hotels in Long Beach
A recent review
5 of 5 stars Reviewed September 2, 2013
twofatpups Yucca Valley, California
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2,683 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Queen Mary
See the most recent reviews
Yucca Valley, California
1 review
5 of 5 stars Reviewed September 2, 2013

My husband and I stayed on board for our 33rd anniversary for two nights and I was concerned about our stay after reading all the negative reviews, but I am happy to report our experience was top notch. Every employee was curtious,helpful and informative. From our bellhop Christoper, cocktail waitress Lydia, valets, waiters, tour guides they were all awsome. As... More

Was this review helpful? Yes
QM1938, Guest Relations Manager at The Queen Mary, responded to this review

twofatpups - Thank you so much for your feedback and we are so glad you enjoyed your stay aboard our wonderful ship...I think the anniversary idea is a great one! We cannot wait to see you aboard the ship again soon! -The Queen Mary Commodore More

Saint James, New York, Usa
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 2, 2013

No rooms available when checked in, no cell phone call came when room ready -as promised. Air conditioning dismal in restaurant & room. So bad, I had to have my port hole & door propped open to get hallway a/c. Told by front desk & engineer that this is normal state of room when staying on port side of ship... More

Was this review helpful? Yes 2
QM1938, Guest Relations Manager at The Queen Mary, responded to this review

Mary O - Thank you for the feedback and we are so disappointed you were not 100 percent satisfied with your stay aboard our ship. We do charge $17 for parking, which is pretty comparable in the area for overnight parking. We offer many Tours and Attraction at night, up until midnight...sorry you missed out on those, would have been... More

Winnipeg, Manitoba, Canada
1 review
5 of 5 stars Reviewed September 2, 2013

My husband and I decided to stay at the Queen Mary Hotel as part of our honeymoon experience. The service was amazing to say the least, and we were treated as guests should be treated. It was fun and the lady at the service desk gave us a room with an amazing view of the harbor. The two haunted tours... More

Was this review helpful? Yes
QM1938, Guest Relations Manager at The Queen Mary, responded to this review

Bre M - Thank you for the feedback and for the FIVE STARS. Congrats on the wedding - what a great idea to spend your honeymoon aboard our ship! We are so glad you enjoyed your stay...maybe a return visit for your anniversary? We can't wait to host you again soon! -The Queen Mary Commodore More

Yorkshire
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 1, 2013

Great hotel in wonderful historic surroundings. Great experience - lots of people dressed up in period costume; looked great! Great to sit on the deck in the evening looking out to the sea and Long Beach coastline. Only negative is that noise does carry in the old state rooms, but I suppose that can't be helped with it being so... More

Was this review helpful? Yes
QM1938, Guest Relations Manager at The Queen Mary, responded to this review

MrsMush - Thank you so much for your feedback....Sir Winston's is a blast! and good food too! This weekend was our Art Deco, hence all of the guests in period costume...very cool. We are so glad you enjoyed your stay and cannot wait to host you again soon! -The Queen Mary Commodore More

Riverside, California
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 31, 2013

My friend and I were looking for something a bit different and we found it in the Queen Mary Hotel. We had fun shopping in the hotel during the day, hanging out in the lounge in the evening, and then we took the ghost tour at midnight. Sad and interesting stories abound on a great ship with such a long... More

Was this review helpful? Yes
QM1938, Guest Relations Manager at The Queen Mary, responded to this review

Donna D - So glad you enjoyed your stay. Sounds like a great experience and good job taking advantage of our great tours at night! That is when the ghosts come out to play! Thanks for your feedback and we cannot wait to host you again soon! -The Queen Mary Commodore More

Albuquerque, New Mexico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 30, 2013 via mobile

Maybe we built this stay up too much in our heads. We have visited the QM a few times but never actually stayed on the ship. This last trip to SoCal we made sure to plan an overnight stay on the QM. Originally I would have planned more than 1 night but the room rates were higher than I would... More

Was this review helpful? Yes 2
QM1938, Guest Relations Manager at The Queen Mary, responded to this review

Shannon M - Thank you for your feedback and we are so sorry that you were not 100 percent satisfied with your stay aboard our beautiful ship. It was a pretty hot weekend in So Cal. We do apologize that your room was not the temperature you were hoping it would be. The rooms tend to cool down both by... More

San Diego, California
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 30, 2013

We had the Duke of Edinburgh M114 full suite that my kids called the room of door mazes. Plenty of space for certain though my 12 year old step-son was too afraid to sleep alone on the sofa pull-out due to haunting rumors :) In general I saw some areas in disrepair in terms of tiles and wallpaper but its... More

Was this review helpful? Yes 1
QM1938, Guest Relations Manager at The Queen Mary, responded to this review

plmok - Thank you so much for your feedback and we are glad you enjoyed your stay. So cute the story about your step-son...Like many hotels, we charge a facilities fee of $9.95, which gets our guests: 1. Self guided tour 2. Wi-Fi Internet 3. Local calls 4. Domestic long distance calls up to 30 minutes 5. Use of fitness... More

torrington
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2013

My wife and I stayed on the Queen Mary for 20th anniversary vacation and I just cant say enough about how awesome this place really is! One can only imagine how elegant this ship was when new! You can walk around the ship all day and never get bored. The state room we had was very big, air conditioning was... More

Was this review helpful? Yes 1
QM1938, Guest Relations Manager at The Queen Mary, responded to this review

Larry E - You are awesome! Thank you so much for the feedback and what a wonderful way to spend your anniversary. Happy Belated Anniversary by the way. We cannot wait to host you again soon! -The Queen Mary Commodore More

Pennsylvania
Top Contributor
73 reviews 73 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 28, 2013

My wife and I spent the evening and ate dinner at the Chowder House and Breakfast Promenade Deck Café, took the Glory Days Tour of the ship and the Princess Diana Exhibit aboard the ship so we did a lot in less than 24 hours. The hotel room had a historical personality that was amazing, the bed was comfortable but... More

Was this review helpful? Yes 1
QM1938, Guest Relations Manager at The Queen Mary, responded to this review

srobby - Thanks for the feedback and we are so thrilled you enjoyed your stay aboard our beautiful ship. James is one of our best tour guides! We are so glad you enjoyed your stay and cannot wait to host you again soon! -The Queen Mary Commodore More

Las Vegas
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 27, 2013

This was certainly not the perfect hotel; but I would absolutely stay here again. The good: The decor and surroundings were beautiful. Sure, things were a bit worn, but when you consider the age of the ship it is definitely in good condition. It was beautiful and you pretty much have your run of MOST of the ship including a... More

Was this review helpful? Yes
QM1938, Guest Relations Manager at The Queen Mary, responded to this review

AttorneyChrisCarr - Thank you for your feedback - we greatly appreciate it. Ironically, the last couple of weeks, we have been doing a ship-wide change of the locks and re-keying everything...so I imagine you might have caught a little bit of that with your key situation you spoke of. We do apologize for the noise - we have ear plugs... More

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Hotel Summarization (Beta)

What travelers say

  • Art deco(15)
  • Ghost tour(14)
  • First class(11)
  • Port hole(11)
  • Observation bar(9)
  • Promenade cafe(8)
  • Free shuttle(8)
  • Old ship(6)
  • Very good(5)
  • Sir Winston(5)

Additional Information about The Queen Mary

Address: 1126 Queens Hwy, Long Beach, CA 90802
Phone Number:
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Queen Mary 3*
Number of rooms: 365
Reservation Options:
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Also Known As:
Queen Mary Los Angeles
Queen Mary California
Queen Mary Long Beach

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