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Hilton Long Beach

3.5 of 5 701 West Ocean Blvd, Long Beach, CA 90831
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Hilton Long Beach
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Hilton Long Beach
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701 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Long Beach
See the most recent reviews
Santa Clarita, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Nice hotel but I wish their security could have resolved this instead of me having to phone the police. There was a fist fight in the next room, yelling and screaming all night long. I had to call 911 and yelled throught the door that I called the police. They finally calmed down. Why couldnt hotel security do that? I... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LBHilton, Guest Relations Manager at Hilton Long Beach, responded to this review

Please accept my deepest apologizes for the type of incident you described. It is in no way indicative of the type of service or experience we strive to offer our guests. Please, if possible, I would like to discuss further and make this right for you. I look forward to speaking with you. Thank you, Mark Caldera Director of Front... More 

Kentucky
Contributor
11 reviews 11 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a large Friends and Family group with Lakota West High School whose band was marching in the Rose Parade. This was a nice location with much to do within walking distance. The room was very comfortable and quiet and they left bottles of water for us each day which I thought was a nice touch. The staff was... More 

Was this review helpful? Yes
LBHilton, Guest Relations Manager at Hilton Long Beach, responded to this review

Thank you for your kind response. We are delighted to have been a part of your Rose Parade experience. Even more so, that your stay was enjoyable. We hope to see you next year, should your travels bring you back to California. We will be here waiting. Thank you again, Mark Caldera Director of Front Office More 

Scottsdale, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel as a whole was very nice, but the rooms could use a really good thorough cleaning...carpets cleaned especially. We had 3 rooms and all were the same "Executive King", but all 3 had different furnishings....2 with refrigerators, 2 chairs in 1, 1 chair in another, 2 chairs and ottoman in another!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LBHilton, Guest Relations Manager at Hilton Long Beach, responded to this review

Thank you for your comments about your recent stay. We cannot know where we are lacking unless we are informed where we can do better. We are excited as we are about to being a complete Hotel renovation. This will include the guest rooms and lapses as you described. I hope you will return and see what new things we... More 

Eureka, UT, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay at the Long Beach Hilton. It was a jumping off point for a trip to Catalina and then we used it as a bass while we explored the LA area. We had breakfast both in our room and at the restaurant and both were great. They were also helpful with telling us how to get... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LBHilton, Guest Relations Manager at Hilton Long Beach, responded to this review

Thank you for starting your cruise vacation with us and I hope it was smooth sailing all around. We were glad to be a part of it. The staff and I appreciate your kind words about your stay. When you set sail again, we will be here waiting. Thank you again, Mark Caldera Director of Front Office More 

Long Beach, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We were able to check in early. Service was very friendly, hotel location was convenient to the Queen Mary where we attended a wedding. The king size bed was superb. Booking with the Hilton Hotel is never dissapointing

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LBHilton, Guest Relations Manager at Hilton Long Beach, responded to this review

Thank you truly for your kind comments about your recent visit. Comments such as these are the hope the entire staff has for our guests. We gladly look forward to your return trip to Long Beach and our Hotel. Thank you again, Mark Caldera Director of Front Office More 

Waldorf, MD
Contributor
19 reviews 19 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we checked in here for a couple nights before taking our cruise on Norwegian. The hotel and rooms a re very nice and comfortable. But we were surprised at the lack of services. First, there are no hotel shuttles. It cost our friends $72 for a taxi from LAX. Luckily we rented a car. We asked for an ATM and... More 

Was this review helpful? Yes
Lawrence, Kansas
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff was top notch from front desk to maid service. The bed was wonderful as were the linens (sheets, comforter, towels). I very nearly gave this hotel three stars because hot water is a must for me. Some rooms had it; but a lot of our group were in our chilly boat. The front desk staff told me to... More 

Was this review helpful? Yes
LBHilton, Guest Relations Manager at Hilton Long Beach, responded to this review

Thank you so much for sharing your comments about your recent visit. I can read by your notes, while the service you experienced from the Hotel staff was positive and everything we could have hoped for, there is absolutley no excuse for any lack of standard amenities such as and as basic as hot water. This has been a singular... More 

Spokane, United States
1 review
4 of 5 stars Reviewed December 23, 2014

The hotel is in a great location for my job, and walking distance from the heart of downtown. My only complaints of the room are that the wall had a couple of dents/tears and the wallpaper was peeling up, and the clock in the room was telling the wrong time. The staff was great, and the bartender really knew what... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LBHilton, Guest Relations Manager at Hilton Long Beach, responded to this review

Thank you for taking the time to share your thoughts about your recent visit. While I am delighted you had a pleasant stay as you expected and we strive for each and every one of our guests, I apologize the room did not meet your and our standards. We will look into this room and ensure it is rectifed. In... More 

Kaysville, Utah
Top Contributor
67 reviews 67 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 22, 2014

We reserved a normal king room through Hilton and were upgraded by the front desk to a very nice room with a large balcony upon checking in. We spent a very comfortable night and then were treated to a full hot breakfast buffet. The service was extremely good at the front desk as well as the restaurant. Note! Parking is... More 

Was this review helpful? Yes
LBHilton, Guest Relations Manager at Hilton Long Beach, responded to this review

Thank you for staying at the Hilton Long Beach. I am so happy you had a great stay with us. I know the room you are speaking of. I am glad the staff was able to add to your visit. The view is incredible, isnt it? We will be waiting for you for your next visit. We hope to see... More 

Highland, United States
1 review
4 of 5 stars Reviewed December 17, 2014

Hilton Long Beach was a great place to stay simply because of it's service and anmenities around the Hotel area. Most guest should stay here; the price is less than a Hyatt just a few blocks accross this Hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LBHilton, Guest Relations Manager at Hilton Long Beach, responded to this review

Thank you for taking the time to share your thoughts about your recent stay. I am delighted to hear you had a pleasant stay. We hope your travels will bring you back to Long Beach and the Hilton soon. Thank you again, Mark Caldera Director of Front Office More 

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Additional Information about Hilton Long Beach

Address: 701 West Ocean Blvd, Long Beach, CA 90831
Phone Number:
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Long Beach 3.5*
Number of rooms: 398
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Also Known As:
Hilton Long Beach & Executive Meeting Hotel Long Beach
Hilton Long Beach And Executive Meeting Center
Hilton Hotel Long Beach
Hotel Style:
#3 Green Hotel in Long Beach
#14 Business Hotel in Long Beach

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