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Hilton Long Beach

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701 West Ocean Blvd, Long Beach, CA 90831
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Hilton Long Beach
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Hilton Long Beach
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766 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

Constructors working at midnight and 7am on the floor above us - no chance of sleeping. Luckily this did not happen on second night after complaining to management. Reception staff insisted work does not start before 8am - I took photos of workers shortly after 7am and went to reception at 7.30am to complain. they must get act together -... More 

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Burlington, Canada
1 review
2 of 5 stars Reviewed 2 days ago NEW

stayed at that hotel for a couple of days cause of the location. hotel is under construction, very loud, smelly and fitness center most of exercise machines doesn't work anymore. floors smell as they fixed new carpets, so I guess its the glue making that bad air. overall, service is good, water runs through all ceiling...wouldn't recommend to go there... More 

Review collected in partnership with Hilton Hotels & Resorts

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Grand Rapids, Michigan
Top Contributor
205 reviews 205 reviews
27 hotel reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed here for a busines trip and we discovered that the hotel was under construction renovation during our 3 night stay. Unfortunately, the construction noise was loud during the day and my room (#1430) backed up to the elevator shaft which was clanking and noisy at all hours. The water unexpectedly turned off twice - once while I was... More 

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Greg K, General Manager at Hilton Long Beach, responded to this review

We do apologize for the daytime noise while we are transforming the hotel into a spectacular venue in Long Beach. We understand that these times are not always the easiest and we sincerely hope you will have the opportunity to visit us soon as we are nearing completion of the entire hotel renovation. More 

Pleasant Grove, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed one week prior to this stay and had a problem, the staff was the most caring and helpful I have ever seen. All of the staff did everything they could to make me and my wife comfortable. When I came back on this trip (on the 15th) the same warm welcome was there waiting for us. The minor... More 

Review collected in partnership with Hilton Hotels & Resorts

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Greg K, General Manager at Hilton Long Beach, responded to this review

Thank you very much for the kind words expressed in your review of our hotel! Our team is working very hard to take care of our guests during this renovation time. We know it is not always the easiest for all. Thank you again for posting your review and we are glad our team took good care of you! More 

Austin, Texas
Top Contributor
75 reviews 75 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I was a bit disappointed because of the ongoing renovation in the lobby, so I did not enjoy the ambiance of this hotel. I also didn't like that as guests, we have to pay $18 per day for parking. In most hotels in the area, it is waived. The room was spacious and clean but not impressed with the bathroom,... More 

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Greg K, General Manager at Hilton Long Beach, responded to this review

Thank you for posting your review of our hotel! I am happy to share with you that the renovation of our hotel will address your concerns with 398 new guest rooms, baths, public space, lobby, fitness center, pool area...every area of the hotel actually! We apologize that your stay was impacted by this transformation and we hope to have you... More 

Downey, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

First of all, I am a Hilton honors member and have been for some time. Okay so every year my school district has a banquet at this hotel and we has to spend easily over $10,000.00 and at least they could have let me have my breakfast free. It was very noisy on my floor and my sister, niece and... More 

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Greg K, General Manager at Hilton Long Beach, responded to this review

Thank you for sharing your experience with us and I do apologize for the renovation inconveniences you experienced during your stay. I do understand a renovation is never painless for our guests and I hope to have the opportunity to have you with us again in the near future. More 

Sydney, New South Wales, Australia
Top Contributor
589 reviews 589 reviews
93 hotel reviews
390 helpful votes 390 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was last here August 2011. It is about a half mile walk from downtown - which is a mixed blessing. However the quality is as you would expect of a Hilton and it is a nice place to stay. Ideal if you have something on at the convention center but still good regardless.

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Greg K, General Manager at Hilton Long Beach, responded to this review

We do appreciate that you took the time to share your review! Our location 3 blocks from Pine does afford some great benefits such as the quietness of the business park, especially at night. We are very glad you enjoyed your stay and hope to have you back with us as we enter the last part of our multi-million dollar... More 

Porer Ranch, CA, British Virgin Islands
1 review
5 of 5 stars Reviewed 1 week ago

When I originally made the reservation, it appeared that the hotel was much closer tho the activities that we wanted to attend. The website picture was deceiving, with images of boats near a building that appeared to be the hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Greg K, General Manager at Hilton Long Beach, responded to this review

I am glad you enjoyed your stay with us and would like to thank you for posting your review! We all hope you will have the opportunity to visit us again as we are renovating every area of our hotel and featuring so many more amenities for our guests! More 

Salt Lake City, United States
1 review
2 of 5 stars Reviewed 1 week ago

I had higher expectations as Hilton establishment. Location was convenient for work purpose, but other than that, no added benefit. I would be embarrassed to send any out of state corporate executives’ to this location- The quality and standard is just not there, e.g., dark, tired and out of date. I was pleased to see that there were some renovations... More 

Review collected in partnership with Hilton Hotels & Resorts

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Greg K, General Manager at Hilton Long Beach, responded to this review

We are renovating every area of the hotel at this time and very excited to have about 100 rooms already completed for our guests. The complete transformation of our hotel should exceed our guests expectations and we do recognize that the product was in need. Thank you for commenting on our staff and I am very happy they made a... More 

Hawthorne, California, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I decided to take my wife for a pre Mother's day dinner near the Hilton in Long Beach. No one told us that the hotel was under construction and that the entrance was moved. The elevators door were rattleling as it went up. It was supposed to be a romantic nigh at the hotel which was spoiled by the looks... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Greg K, General Manager at Hilton Long Beach, responded to this review

I am very sorry that you were unaware of the renovation of our hotel. It is posted on our website, but I do understand that sometimes this information can be missed. We do hope that you will give us another opportunity to be your hotel on your next visit. The complete renovation of every area of the hotel will transform... More 

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