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Holiday Inn Long Beach Airport Hotel

3.0 of 5 2640 North Lakewood Boulevard, Long Beach, CA 90815
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Holiday Inn Long Beach Airport Hotel
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Holiday Inn Long Beach Airport Hotel
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145 reviews from our community

Traveler rating
    45
    35
    31
    21
    13
See reviews for
28
29
15
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Apache Junction, Arizona
Top Contributor
69 reviews 69 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just returned from a 16 day Hawaiian cruise and no other place would let us park that long in there lot except for Holiday Inn Long Beach so we were very thankful to them. They even had a shuttle to take us to the ship and pick us back up after our trip was complete. You can hear the... More

Was this review helpful? Yes 1
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking the time to review the Holiday Inn Long Beach Airport Hotel and Conference Center. I am thrilled that you had such a great experience with use and am glad that the hotel accommodations and amenities were to your satisfaction. I will certainly share your kind words to our entire team. We look forward to welcoming you... More

Riverside, California
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here on business trips 3 times so far in Sept - Oct 2014. I'm an ihg platinum member so I've stayed at lots of Holiday Inns. The staff has been friendly and courteous. The rooms were clean and comfortable and the restaurant here is above average. The location is very convenient. It is literally at the bottom of... More

Was this review helpful? Yes
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

I am thrilled that you had an enjoyable stay with us and fully appreciate the true awesomeness of sharing your experience with the travel community. We are pleased that we exceeded your expectations. It is always motivating to hear that our guests appreciate our continuous efforts to deliver quality service. I will personally pass your kind words to our entire... More

Los Angeles, California, United States
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Having stayed at this property before, I was anticipating the same outstanding service that has been the standard every other stay. I am delighted to say that the hotel did not disappoint, in any way whatsoever! This was largely due to the superior, stellar customer service exhibited by Tiffany, at the front desk. Her friendly, kind, courteous, cheerful, helpful persona... More

Was this review helpful? Yes
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for your kind review and for being a loyal guest of the Holiday Inn Long Beach Airport. The whole staff of the Holiday Inn Long Beach Airport always strives to go above and beyond. We are thrilled that you are always satisfied with your stay with us. We are all looking forward to your next visit with us.... More

Albany, New York
Contributor
17 reviews 17 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 17, 2014

Until we had one very bad experience on the morning of check out I would have recommended this hotel. Several family members were in town to attend a funeral and we all stayed at this conveniently located hotel. The room we stayed in was clean and the beds and pillows comfortable. However, the bathroom was very small and could use... More

Was this review helpful? Yes
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for letting us know about your experience at our hotel. I apologize for the inconvenience that you encountered during your stay. I am very concerned with the comments you made. Our hotel is very proud of its level of service and for this reason your comments are very troubling and will certainly be looked into. I would welcome... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 15, 2014

While the rooms in the Holiday Inn are comfortable enough, the complete lack of customer service was just too much to handle. We were staying at this hotel for the Long Beach Marathon. It was located over half an hour from the beginning of the race, but we stayed there due to the fact that they advertised free marathon shuttles... More

Was this review helpful? Yes 1
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking the time to share your experience with the travel community. I am extremely disappointed in reading your review. Our goal is to exceed the expectations of all our guests but it is clear that we failed to accomplish this during your stay with us. Please be assured that we take your comments very much to heart... More

Suzhou, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 23, 2014

Been using this hotel whenever I come to Long Beach for the last 15 years. Feels like back home when staying here. The staff are friendly and very helpful. The restaurant right at the top of the hotel is a rare gem and the chilli wings is a must try.

Was this review helpful? Yes
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

I am thrilled that you always had an enjoyable stay with us and fully appreciate the true awesomeness of sharing your experience with the travel community. We are proud of our clean property and exceptional service.Our staff works very hard to ensure guests satisfaction. It is the highest badge of honor when a guest give us the highest rating and... More

Aubrey, Texas
Top Contributor
84 reviews 84 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 9, 2014

This holiday inn I think is below the holiday inn standard. Maybe that's why they are changing to a staybridge. The rooms are noisy depending on if you are facing the highway. Not much around for food. Just not my favorite property. However it is extremely close to the airport. I hate the fact that platinum members no longer get... More

Was this review helpful? Yes 1
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for sharing your thoughts on your recent stay at the Holiday Inn Long Beach Airport. We regret to hear about your disappointment with our hotel. We apologize that we fell short on your expectations. The feedback we receive from our valued guests, like you, enables us to target areas that needs improvement. With this being said, we are... More

Nagoya, Japan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 7, 2014

What can I say, it was a place to lay my head and out my stuff for a couple nights. It has a nice sports bar overlooking the city and a restaurant with average food that is over priced. The room was nice but the lighting in the rooms doesn't make sense as 2 switches control all the lights and... More

Was this review helpful? Yes
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking the time to provide valuable feedback about your experience at our hotel. We regret that not every aspect of your stay was ideal. The feedback we receive from our valued guests, like you, enables us to target areas that needs improvement to ensure that the next time you stay with us we will meet and exceed... More

1 review
3 of 5 stars Reviewed September 7, 2014

What can I say, it was a place to lay my head and out my stuff for a couple nights. It has a nice sports bar overlooking the city and a restaurant with average food that is over priced. The room was nice but the lighting in the rooms doesn't make sense as 2 switches control all the lights and... More

Was this review helpful? Yes
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking the time to provide valuable feedback about your experience at our hotel. We regret that not every aspect of your stay was ideal. The feedback we receive from our valued guests, like you, enables us to target areas that needs improvement to ensure that the next time you stay with us we will meet and exceed... More

Erie, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 7, 2014

The room was clean and good sized but always felt damp in the room--in the room next to our the put a big fan to dry something out-- even the paper in the room got to feeling damp-- I opened the sliding door to see if I could dry it out that way-- only thing that worked was turning on... More

Was this review helpful? Yes
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking time to write us a review. We truly appreciate your open and honest feedback about your experience at our hotel. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. The feedback we receive from... More

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Additional Information about Holiday Inn Long Beach Airport Hotel

Address: 2640 North Lakewood Boulevard, Long Beach, CA 90815
Phone Number:
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Long Beach Airport Hotel 3*
Number of rooms: 222
Reservation Options:
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Also Known As:
Holiday Inn Long Beach Airport Hotel Long Beach
Long Beach Holiday Inn

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