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Quality Inn Near Long Beach Airport

2.0 of 5
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3201 E Pacific Coast Hwy., Long Beach, CA 90755
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Quality Inn Near Long Beach Airport
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Ranked #25 of 58 Hotels in Long Beach
A recent review
3 of 5 stars reviewed 2 weeks ago
Bill S
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126 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Like other reviewers I would stay away until they get their reno's done. Walking past old dirty carpets, furniture and other broken and disgusting pieces from the old rooms does not make for a great first impression. On the brighter side the newly reno'ed room we got into was quite nice. It was very clean and the bed was very... More 

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Gilbert, Arizona
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 15, 2015

Stayed at this hotel prior to a cruise for 2 nights. Place is old but they are currently renovating. Pros: Renovated rooms are very nice. They are doing a great job with that. Free shuttle to cruise port. Front desk staff was great Good eating places right next to it Wifi worked well Cons: Location. Not in a good area.... More 

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QILONGBEACH, Manager at Quality Inn Near Long Beach Airport, responded to this review

Thank you for your comments. We accommodate many guests each evening, and we strive to make their stay a safe and satisfying one. We apologize that we were not able to match up to your expectations. We will take your comments and take the necessary efforts to improve our hotel for future lodgers, such as yourself. We hope that this... More 

Pahrump, Nevada
Top Contributor
170 reviews 170 reviews
61 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed January 7, 2015

This hotel is in need of an upgrade but it was comfortable and clean. The breakfast was meager but sufficient. The big draw to this place is that it has a reasonable rate if you are taking a cruise and need a place to park. They have a shuttle to the port as well. the customer service was great. We... More 

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Glendale, Arizona
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 3, 2015

Big disappointment. Still remodeling things and the plumbling was bad. The water was stuck and the carpet was dirty. A group of people had a big fight outside on the 2nd floor in the middle of the night (1/2/2015) for 2 hours and no one showed up to do anything, which surprised me. The breakfast area was too small with... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 8, 2014

First off the hotel is convenient for a carnival cruise. We booked the park and cruise package for Dec 3. We arrived late and was quickly checked into our room. The room was dated but sufficient. There was an ant on the night stand. Because we arrived late we just went to bed. The following morning my friend had an... More 

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QILONGBEACH, General Manager at Quality Inn Near Long Beach Airport, responded to this review

Thank you for your comments. We accommodate many guests each evening, and we strive to make their stay a safe and satisfying one. We apologize that we were not able to match up to your expectations. We will take your comments and take the necessary efforts to improve our hotel for future lodgers, such as yourself. We hope that this... More 

Simi Valley
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 6, 2014

Adequate accommodations in the Long Beach area. Okay for a business overnight stay and then to business. Not an impressive breakfast offering - all continental. Went to Denny's instead. Front desk staff seemed a bit laid back and not too engaging (could use a bit more "zip" to their greeting). There was nothing to make this an extraordinary stat,

Was this review helpful? Yes
QILONGBEACH, General Manager at Quality Inn Near Long Beach Airport, responded to this review

Thank you for your comments. We accommodate many guests each evening, and we strive to make their stay a safe and satisfying one. We apologize that we were not able to match up to your expectations. We will take your comments and take the necessary efforts to improve our hotel for future lodgers, such as yourself. We hope that this... More 

Maricopa, Arizona
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 20, 2014

I needed a room for one night before I left for a cruise. This hotel provided me with the room and free parking for my car for the duration of the cruise and for a very good rate. Unfortunately, the room was not very clean. The carpet was stained in so many areas that I refused to walk around without... More 

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QILONGBEACH, General Manager at Quality Inn Near Long Beach Airport, responded to this review

Thank you for your comments. We accommodate many guests each evening, and we strive to make their stay a safe and satisfying one. We apologize that we were not able to match up to your expectations. We will take your comments and take the necessary efforts to improve our hotel for future lodgers, such as yourself. We hope that this... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 11, 2014

I recently stayed at this location for a family wedding. We booked it a month in advance. We got there at the time they told us we could check in and our room still wasn't ready. We waited another 45min just for them to clean it. By the time we got to our room it was my family was not... More 

Was this review helpful? Yes 1
QILONGBEACH, Manager at Quality Inn Near Long Beach Airport, responded to this review

We have received the comments you have submitted to Choice Hotels Customer Relations Department concerning our hotel. We accommodate many guests each evening, and we strive to make their stay a safe and satisfying one. We apologize that we were not able to accommodate your needs. As well, we apologize for the inconvenience you experience with being bad situation. Our... More 

Cortez, Colorado, United States
1 review
1 of 5 stars Reviewed November 10, 2014

Not good customer service at the front desk. Our reservered room was not ready at checkin, no hot water during stay, mold around the shower, ants in the room, rugs dirty & stained, would not recommend

Was this review helpful? Yes
QILONGBEACH, Manager at Quality Inn Near Long Beach Airport, responded to this review

Thank you for your comments. We accommodate many guests each evening, and we strive to make their stay a safe and satisfying one. We apologize that we were not able to match up to your expectations. We will take your comments and take the necessary efforts to improve our hotel for future lodgers, such as yourself. We hope that this... More 

Rocklin, CA
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 22, 2014

I attended a business conference in Long Beach, and wanted economical accommodations. I was delighted with this Quality Inn! This place is a great value!! It's in really good shape, having been refurbished fairly recently. It's a classic 70s(?) motel on the Pacific Coast Hwy that has been updated and well-cared for. The staff was very friendly. The bed was... More 

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