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Quality Inn Near Long Beach Airport

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3201 E Pacific Coast Hwy., Long Beach, CA 90755
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1 room 1 adult
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Quality Inn Near Long Beach Airport
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156 Reviews from our TripAdvisor Community

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Mandan
1 review
1 of 5 stars Reviewed 6 days ago NEW

When checking in they gave me a key and room number to a room that was already occupied. Needless to say the occupant wasn't happy when someone else tried to enter the room. This could have went very bad and could have been dangerous had it been a different time of day or individuals involved. The hotel was run down,... More 

Review collected in partnership with this hotel

Helpful?
Thank 741taylor
QILONGBEACH, General Manager at Quality Inn Near Long Beach Airport, responded to this review

Hello 741taylor, We are very saddened to hear that we fell short of providing you with an excellent stay. We appreciate the time you took to let us know where it is that we are falling short and where we are good. Please do give us another try in the future for we are sure that we can do better.... More 

Lake Havasu City
Level Contributor
104 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The room looked nice and clean upon arrival, but got worse as our one night stay went on. First of all we noticed black tape around the AC cord. Then we couldn't figure out how to turn our lamps on. We learned the next morning that each one had a switch attached to the cords that were on the floor... More 

Helpful?
Thank Teresa_P_Reid
QILONGBEACH, General Manager at Quality Inn Near Long Beach Airport, responded to this review

Hello Teresa_P_Reid, Please accept our most sincere apologies for not having met your expectations. We value you as a person and customer and we are truly regretful that we were unable to meet your standards. Thank you for your feedback and comments, we will use them as guides as we strive to better our overall service that we provide. We... More 

Travelers are raving about these Long Beach hotels

Sunrise Beach
Level Contributor
8 reviews
7 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The rooms were clean and comfortable. Plenty of room for two people in the room. It is located on Pacific Coast highway and most attractions are easily gotten too. My wife and I enjoy a few minutes in the spa after a day's drive however we found the Pool and Spa area dirty (beer cans and sand. The gate to... More 

Helpful?
Thank Burgess W
QILONGBEACH, General Manager at Quality Inn Near Long Beach Airport, responded to this review

Hello Burgess W, We are very sad to hear that we were not up to par with your expectations. Please know that we have noted and will address the issues brought up to us. We will always do our best as we strive to improve our hotel and services provided, therefore we appreciate that you are letting us know where... More 

Gilroy, California
Level Contributor
134 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

For a 2 star it was a lot nicer than I expected. The room was very large, the bed comfortable, and it had an iron and iron board, hair dryer, refrigerator and coffee maker. The staff was very personable, and they serve a a decent compenentary breakfast that includes waffles, eggs, breakfast meats, yogurt, fresh fruit, cereal, orange juice, coffee,... More 

Helpful?
1 Thank MarriedWidow
QILONGBEACH, General Manager at Quality Inn Near Long Beach Airport, responded to this review

Hello MarriedWidow, We are happy to hear that you had a positive stay with us. We are happy to know where we are doing good and where we are falling short as we take all comments into consideration while we improve ourselves. We hope that you are able and willing to stay with us again as we are sure that... More 

Santa Ana, California
1 review
2 of 5 stars Reviewed December 19, 2015

They charged my card with a 50$ deposit but didn't tell me then charged me Again at check out they did refund if but not be for I got 2 insufficient funds fees on my account. And the shower never got hot

Review collected in partnership with this hotel

Helpful?
Thank ksanders89
QILONGBEACH, General Manager at Quality Inn Near Long Beach Airport, responded to this review

Hello ksanders89, Thank you for your comments, we are sorry to have caused you any inconveniences. Please know that we do not do this on purpose and we apologize for our error. We appreciate you and we hope to make you aware that we will use your feedback to improve on areas where we fell short of your expectations. Thank... More 

Syracuse, Utah
1 review
1 of 5 stars Reviewed December 19, 2015

Horrible room. Hard as a rock beds. Rude night shift and terrible breakfast. Our door looked like it had been kicked in 3 or 4 times. The bathroom was dirty and we had no towels or wash cloths. We were scared all night. Slept with one eye open!

Review collected in partnership with this hotel

Helpful?
Thank eearl0914
QILONGBEACH, General Manager at Quality Inn Near Long Beach Airport, responded to this review

Hello eearl0914, Thank you for taking your time to provide us with your feedback. We are greatly sorry for not having met your expectations. Please know that we will use all your feedback as we strive to improve our hotel and services. Know that comfort, safety, and satisfaction are of top priority for us and we will do everything possible... More 

Rochester, Minnesota
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed December 11, 2015

Our room was clean, the bed comfortable, and overall quite acceptable. However, the grounds were littered with paper and broken glass. The parking lot was quite small and the spaces were really tight for anything but a compact car. Quite a lot of street noise.

Review collected in partnership with this hotel

Helpful?
Thank v2skate0910
QILONGBEACH, General Manager at Quality Inn Near Long Beach Airport, responded to this review

Hello v2skate0910, Thank you for taking your time to give us feedback. We are happy to see that we met your expectations in some areas, however we are also sad to see that we did not fully meet your other parts. Please know that we take your feedback seriously and into account as we strive to improve our hotel and... More 

Peoria, Arizona
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

This was an ok place. We stayed here for the stay and sail package for our cruise. But will probably not the next time. The bathroom and around the sink had a smell of Raid. There were ants in bathroom and on the sink which we cleaned up. We did inform the front desk and got a whole $11 off... More 

Helpful?
Thank TrailBlazers04
QILONGBEACH, General Manager at Quality Inn Near Long Beach Airport, responded to this review

Hello TrailBlazers04, We are thankful for your time you took to give your feedback, we appreciate you and your input into how we are doing. We have read your comment and we are very sorry to hear that we did not fully meet your expectations and standards. Please know that we will use your feedback to do our best to... More 

Long Beach, California
1 review
4 of 5 stars Reviewed December 7, 2015

Loved the room very spacious, but parking sucked. you have to get checked in super early and then don't plan to leave anywhere because when you come back there will be no parking. The staff is very helpful.

Review collected in partnership with this hotel

Helpful?
Thank lizac153
QILONGBEACH, General Manager at Quality Inn Near Long Beach Airport, responded to this review

Hello lizac153, Thank you for giving us your feedback. We are glad to see that you enjoyed your stay even though we fell short on some points. We are aware of the parking situation and we are doing our best to remedy that issue, that set aside we are very happy to see that you enjoyed a good nights rest... More 

LONG BEACH
1 review
5 of 5 stars Reviewed December 5, 2015

loved my room comfortable beds ,quiet,breakfast was nice ,pool spa, laundry room ,restaurants on property and near by shuttle if u wanna go to airport .staff was pleasant.beautifully landscaped property and beautiful decor inside rooms .

Review collected in partnership with this hotel

Helpful?
Thank williamskw6872
QILONGBEACH, General Manager at Quality Inn Near Long Beach Airport, responded to this review

Hello williamskw6872, Thank you very much for taking your time to give us your feedback we really appreciate it. We are happy to see that you had an excellent and comfortable stay. Please whenever you are in town do keep us in mind, as we are sure we can keep providing you with an excellent stay and service. Thank you... More 

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