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BEST WESTERN PLUS Hotel at the Convention Center

2.5 of 5 517 E 1st St, Long Beach, CA 90802
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Certificate of Excellence 2014
BEST WESTERN PLUS Hotel at the Convention Center
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BEST WESTERN PLUS Hotel at the Convention Center
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283 reviews from our community

Traveler rating
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    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Hotel at the Convention Center
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San Diego, California
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 6, 2013

This is a hotel that is located in an area of Downtown Long Beach and convenient to many of the tourist attractions. There is also plenty of locations to eat and drink nearby. I found the area to be relatively quiet, outside of a published street fair that was taking place just down the street for a few hours during... More 

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Phoenix, Arizona
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 6, 2013

I'm normally not a fan of Best Westerns. However, I must say this Best Western is not your typical BW hotel. It is located in the heart of Long Beach where you can walk to the beach. The rooms were very clean and modern. Beds were comfortable. Breakfast was your typical breakfast with yogurt, bagels/breads, cereal, juices, hard boiled eggs,... More 

Was this review helpful? Yes 1
Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2013

Exceptional front desk staff, all personable and very helpful. Room and general hotel condition was very clean and good condition. Located in nice part of downtown near services, stores, and things to do and see.

Was this review helpful? Yes 1
Lansing, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2013

We highly recommend this hotel. We stayed here for a few days whiled visiting friends in Long Beach. The hotel was very clean and the customer service is great! The staff was very helpful and friendly! The location was perfect for us. We look forward to staying there again.

Was this review helpful? Yes 1
Clovis, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2013

Stayed 3 nights, charged to Visa. When the bill hit, we were hit with a $200 service charge, they said for "smoking" in the room. Being smokers, that never smoke in a non-smoking room, and knowing we DID NOT light up, we were extremely surprised, and absolutely furious. To no avail, dealing with, or communicating anything to them is like... More 

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Mr. D.G., At check in our guests are informed of our non-smoking policy, and they are advised of the $500.00 fee which all guests must sign in accordance. Our hotel is 100% smoke-free; therefore, when housekeeping reports that any of our rooms smell like smoke, our housekeeping supervisor and management verify this by personally inspecting the room. When the... More 

El Cerrito, California
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 23, 2013

Stayed there for a conference and liked the proximity, with a short walk to the Convention Center, the room was clean and reasonably quiet (except could hear next door shower quite loudly). Bed was comfortable. The staff were friendly and as helpful as they could be. The neighborhood was great with good restaurants, coffee shops nearby and a supermarket for... More 

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county durham
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2013

i loved this hotel felt right at home the staff were really friendly the room was a good size. bathroom and housekeeping was great stayed about 5 night. breakfast was great it had a waffle maker which i found great good selection of breakfast liked the swimming pool was nice treat and we had balcony door on our room which... More 

Was this review helpful? Yes 1
Vashon, Washington
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 13, 2013

Stayed at this hotel for a family reunion. Good hotel, clean with good facilities but no refrigerator or microwave at this price. Plus the parking is extra and there is very limited parking on the street. But what made the stay good was the desk clerk, Joanne. Great attitude, funny, helpful and efficient. Have had so many surly hotel desk... More 

Was this review helpful? Yes 1
Scottsdale, Arizona
Top Contributor
79 reviews 79 reviews
22 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed June 9, 2013

We were in Long Beach for 2 nights to go to the Scuba Show at the Convention Center. The Best Western turned out to be a great choice. It is a short walk to the CC - 4-5 blocks. The neighborhood was shops and restaurants and felt safe for walking. The hotel was very clean and well-maintained. There was no... More 

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Houston, TX
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 1, 2013 via mobile

Rooms weren't ready. Staff could have cared less. Room below average for the $$$$. Was stuck here due to a conference what a mistake. Hotel has a policy that rooms have to be paid for in advance in full.

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Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Hello 6Daysontheroad, I’m sorry to hear that your room was not ready when you arrived to our hotel, our check in time is at 3:00 p.m. and we try our best to check in guests early; however, this is subject to our inventory of clean rooms. Due to us being sold out the night before your arrival your room was... More 

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Additional Information about BEST WESTERN PLUS Hotel at the Convention Center

Address: 517 E 1st St, Long Beach, CA 90802
Phone Number:
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Hotel at the Convention Center 2.5*
Number of rooms: 66
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Also Known As:
Best Western Plus Hotel At The Long Beach
Best Western Long Beach
Long Beach Best Western
Hotel Style:
#8 Romantic Hotel in Long Beach
#9 Business Hotel in Long Beach
#9 Family Hotel in Long Beach

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