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BEST WESTERN PLUS Hotel at the Convention Center

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2.5 of 5
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517 E 1st St, Long Beach, CA 90802
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1 room 1 guest
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BEST WESTERN PLUS Hotel at the Convention Center
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352 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Sylmar, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Thank you Best Western for your courtesy, cleanliness, comfort and kindness. My wife and I will certainly look forward to other stays at your wonderful hotels in the future. With such wonderful staff, beautiful interior and exterior and excellent breakfast, we can't wait!.

Review collected in partnership with Best Western

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Waterloo, Belgium
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

we had 4 nights here and liked it. The location us good with walking distance to many things including the ble metro line. The pool is a little small. Breakfast good but very busy- could do with a bit more space. Room was nice. We had one of our items (bottle opener) missing but the staff gave us a replacement... More 

Was this review helpful? Yes 1
Sacramento, California, United States
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here to attend a meeting at the Hilton. This hotel has a great location. Walking distance to places to eat, the Convention Center and even to Pikes Place on the water. The hotel was clean with a decent breakfast.

Was this review helpful? Yes 2
Rohnert Park, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was very clean and staff was very courteous and helpful. Nice touch to the room was a thank you card from the manager with a complimentary bottle of water and bag of cookies. I presume this is for their reward members. Was very nice and I would stay here again anytime. It is a short distance to restaurants and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
upland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

All around great experience both times I have come. The best part is that they have all the accommodations and they are close enough to walk to the Aquarium and downtown areas. I didn't realize the first time I came. But I didn't feel like dealing with parking and the Passport (free bus) stop was like half the walk to... More 

Review collected in partnership with Best Western

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Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Molly, My staff and I want to thank you for taking the time to write such a wonderful review, your satisfaction is very important to us. I am so glad to hear that you and your son had such a great time, we can’t wait to see you again soon! Kind Regards, Anne Santos General Manager Best Western Plus... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 24, 2015

We had a wonderful experience! Reasonable rate, clean room, great breakfast and most of all great staff. I highly commend Miriam for a great job assisting us from the very start when we checked in and when we need help regarding the airconditioning and the television. I highly recommend this hotel!

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Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Lisette S, I am very pleased to hear what a wonderful experience you had at our hotel, thank you for taking the time to share this with us. We are so proud to have Miriam as part of our team at the hotel, she is an exceptional employee and we appreciate your recognition of her great work. We look... More 

Reno, United States
2 reviews
4 of 5 stars Reviewed July 24, 2015

Staff was very friendly, helpful, and caring. Very knowledgeable about area. Hotel is within walking distance of convention center, close to grocery store. Walking distance to boardwalk and beach area. Breakfast was good. Some hot food, cereal, toast , yogurt, boiled eggs, juice, pastries, bagels, toast, fruits, and I'm sure I forgot something. Overall stay was great. Cleanliness was great.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Treasa, Thank you for your wonderful review! We are so pleased to hear that you had a great stay and we met your expectations! We look forward to seeing you again, please let us know how we can make your next stay with us better. Kind Regards, Anne Santos General Manager Best Western Plus Hotel at the Convention Center More 

1 review
4 of 5 stars Reviewed July 23, 2015

We have stayed at this hotel before, it works well for access to available area attractions. Close to plenty of restaurants and amenities. On site parking is good. Fresh flowers in the lobbies were a nice touch. The breakfast was well presented, and the staff kept things replenished. The lobby was always clean. The business center was nice to have... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Oliver J, We are so glad that you stayed with us again. Thank you for your wonderful comments, it makes our day when we get positive feedback from our guests! We look forward to seeing you again soon, please let us know if there is anything we can do to make your next stay with us better. Kind Regards,... More 

Saskatoon, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 17, 2015

This hotel has positive attributes and it's reasonable to accept that some guests might provide positive feedback. Our experience was mixed. Our (smallish) room and the hallways are clean and attractively decorated. The staff was friendly and seemed genuinely interested in making our stay pleasant. The location is quite good with many restaurant options nearby (try the fish tacos at... More 

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Hi Canuckprof, I would like to start off by offering you an apology that your room was not up to par and the inconvenience that this caused you. Our breakfast is quite popular with our guests, during conventions and events it is busy and sometimes breakfast items do run out; however, our staff is constantly replenishing the food. Our priority... More 

Sydney, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 10, 2015

A great hotel! Spotlessly clean, great amenities, indoor pool,gym, great morning breakfast, lovely staff, easy underground parking Rooms good with small balcony, but no fridge! Free wifi and right in the heart of the arts restaurant district, 20 min walk to harbourside through the city very pleasant Front desk and housekeeping staff great Will stay here again!

Was this review helpful? Yes
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Gmlsydney, Thank you for staying with us and taking the time to review us! I am so glad that you enjoyed our hotel and our little neighborhood in the East Arts Village District, we are nestled in the center of downtown. There are a lot of great restaurants just a walk away and we are just a short stroll... More 

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