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BEST WESTERN PLUS Hotel at the Convention Center

Certificate of Excellence
2.5 of 5
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517 E 1st St, Long Beach, CA 90802
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BEST WESTERN PLUS Hotel at the Convention Center
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Ranked #13 of 58 Hotels in Long Beach
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Lisette S
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347 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

We had a wonderful experience! Reasonable rate, clean room, great breakfast and most of all great staff. I highly commend Miriam for a great job assisting us from the very start when we checked in and when we need help regarding the airconditioning and the television. I highly recommend this hotel!

Was this review helpful? Yes
Reno, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Staff was very friendly, helpful, and caring. Very knowledgeable about area. Hotel is within walking distance of convention center, close to grocery store. Walking distance to boardwalk and beach area. Breakfast was good. Some hot food, cereal, toast , yogurt, boiled eggs, juice, pastries, bagels, toast, fruits, and I'm sure I forgot something. Overall stay was great. Cleanliness was great.... More 

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel before, it works well for access to available area attractions. Close to plenty of restaurants and amenities. On site parking is good. Fresh flowers in the lobbies were a nice touch. The breakfast was well presented, and the staff kept things replenished. The lobby was always clean. The business center was nice to have... More 

Review collected in partnership with Best Western

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Saskatoon, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel has positive attributes and it's reasonable to accept that some guests might provide positive feedback. Our experience was mixed. Our (smallish) room and the hallways are clean and attractively decorated. The staff was friendly and seemed genuinely interested in making our stay pleasant. The location is quite good with many restaurant options nearby (try the fish tacos at... More 

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Sydney, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A great hotel! Spotlessly clean, great amenities, indoor pool,gym, great morning breakfast, lovely staff, easy underground parking Rooms good with small balcony, but no fridge! Free wifi and right in the heart of the arts restaurant district, 20 min walk to harbourside through the city very pleasant Front desk and housekeeping staff great Will stay here again!

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Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Gmlsydney, Thank you for staying with us and taking the time to review us! I am so glad that you enjoyed our hotel and our little neighborhood in the East Arts Village District, we are nestled in the center of downtown. There are a lot of great restaurants just a walk away and we are just a short stroll... More 

Maryland heights, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Best western plus is a good option to stay in Long Beach , CA with attractions near-by, car parking,near-by availability of taxi/cab public transport. Clean room and polite staff. Breakfast was reasonable. Did not use fitness room or pool but they were looking good and clean.

Review collected in partnership with Best Western

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Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Sumit D, Thank you for taking the time to review us on Trip Advisor, we love hearing back from our guests! It was a pleasure having you with us. Kind Regards, Anne Santos General Manager Best Western Plus Hotel at the Convention Center More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Overall experience was great from check-in to check-out. Only issue was we had only one towel but the housekeeping lady was kind enough to bring us additional ones before check-out. Majority of the night our neighbors in the next room seemed to be night owls and their door kept slamming shut. Would've been nice to actually sleep for the price... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Juleigh B, I glad that our staff was friendly and helpful during your stay. We try to maintain our hotel quiet at night to ensure that everyone guest’s a restful night’s sleep, we have a zero noise tolerance policy which we enforce. Our front desk is open 24 hours to assist you with any issues or concerns you may... More 

Lancaster
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff helpful, Parking is a little overpriced, Close to most attractions, Clean, Comfortable Beds, Large Room, Suite was a little too large for 2 people but perfect for a family, Small Gift upon arrival of Cookies and Water(Nice un-expected touch)

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Fhbhlb, I am pleased to hear that you enjoyed the welcome bag, thank you for staying with us! Our staff is really wonderful, I’m glad you liked them too. We hope to see you soon. Kind Regards, Anne Santos General Manager Best Western Plus Hotel at the Convention More 

Seattle, Washington
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 25, 2015

Hotel was comfortable, provided everything one would need. Close to great views, restaurants, entertainment. Easy access to cruise ships, airport, local communities. We would definitely stay here again.

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Jan B, We are very pleased that you enjoyed staying with us, we try our best to make everyone’s stay a pleasant one; consequently, it is extremely rewarding when we get positive feedback from our guests. I hope that we will get a chance to see you again soon. Kind Regards, Anne Santos General Manager Best Western Plus Hotel... More 

San Luis Obispo, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 15, 2015

What a beautiful hotel with everything you could possibly want in a top quality hotel. I was accompanied by my wife on this trip (although it was business) and she felt truly pampered with all of the nice touches in the room. Great value. I will stay here again if they have an opening.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Rick A, Thank you so much for your kind review, I am so glad to her that you and your wife enjoyed your stay with us! We look forward to seeing you soon; we have lots of different festivals and activities throughout the year. Please let us know if there is anything we can do to make your next... More 

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