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All 58 Long Beach hotels

BEST WESTERN PLUS Hotel at the Convention Center

2.5 of 5 Hotel   |   517 E 1st St, Long Beach, CA 90802
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Ranked #11 of 58 Hotels in Long Beach
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
374carriep Brentwood, California
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278 reviews from our community

Traveler rating
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    27
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    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brentwood, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is in a nice area with lots of restaurants and a Vons very close by. Hotel exterior is nice. Room was clean and well-stocked, the only problem was water pipes clanking all night long. (3rd floor, room 307). We were only there for a night and didn't notice the noise until bedtime...too late to change rooms, so we just... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear 374Carriep, Once again, I would like to offer to you my apologies. Due to the busy nature of a hotel, I am not always at my desk, but I can assure you that I do have my phone with me and that I do my best to assist our guests with any issues or concerns that they may have.... More

Marietta, Georgia, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff is extremely friendly and patient. I had an issue with a lost credit card and they were great in helping me sort out the issue in order to get checked in. The room was very spacious and comfortable. The cleaning staff does an excellent job in the rooms as well as the halls. Lots of cute little eateries... More

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Writermom2011, Thank you for taking the time to review us and letting us know about your stay. It is always rewarding to hear back from our guests and know that we did a wonderful job! I am glad that our staff was able to assist you with your credit card issue. We take great pride in our property and... More

Manhattan, Kansas
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just returned from the Best Western. It is in the process of a remodel. The staff is extremely friendly and very helpful. It looks like it will be nice once remodeling is completed. During our stay however there was no fitness center, no pool, and the morning breakfast had to be reached by going outside and finding the room it... More

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Kskkgd, Thank you for taking the time to review us on Trip Advisor. I’m so glad to hear that our staff made such a positive impression on you; we think they’re wonderful too! We have been remodeling some of our public areas on the first floor including our pool and fitness room, I’m sorry that they were not available... More

Chandler, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel was clean. Didn't stay longer than a night. Did not like the fact the parking was not included with stay. Or that rates for parking are not provided. The location is downtown. If you arrive late most restaurants are closed during weeknights. So grab something en route.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Christopher F, I’m so glad that you thought our hotel was clean, we certainly try to maintain our property at its best! Due to our downtown location, parking is limited; like all major hotels in the downtown area we charge a nominal parking fee. The rate for our daily parking is listed in our website along with our amenities... More

Franksville, Wisconsin, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here after taking a cruise. It is a great location from the ports. Great restaurants within walking distance. Nice location from the ocean/beaches - within walking distance as well. Staff at the front desk are great and very accommodating. Rooms are very nice. Good breakfast and Wi-Fi included. Would definitely return.

Was this review helpful? Yes 2
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Tweinarn, I want to thank you for your kind remarks, we certainly try our best and it’s always rewarding to hear from our guests that we did a great job! We cannot agree with you more, we are in a great area in the East Village Arts District just a short stroll to the beach, restaurants and the night... More

Milwaukee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was surprised at the condition and appearance of the hotel. It exceeded my expectations for the star rating. Very clean with good amenities. Location was close to the beach area, whale watching, and aquarium. Within walking distance of Queen Mary too for those who like a little longer stroll.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Rick W, Thank you for taking the time to write us such a wonderful review on Trip Advisor! We're very glad to hear that we made a positive impression on you and that we exceeding your expectations. It was a pleasure having you with us and we can’t wait to see you on your next trip to the area!... More

Benicia, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2014

This hotel is in good location for events in the area. Can walk to most venues, Von's market near by. Broad range of places to eat in walking distance. Good breakfast, and free wi-fi. Standard good Best Western value

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Pete B, I’m glad to hear that you enjoyed all our hotel had to offer! Thank you for taking the time to let us know about your stay. We always welcome comments from our guests, it offers us invaluable insight into what we are doing right and how we can improve so we can offer future guests a better... More

Tokyo, Japan
Top Contributor
89 reviews 89 reviews
36 hotel reviews
232 helpful votes 232 helpful votes
2 of 5 stars Reviewed October 15, 2014

Hotel is clean, great location, friendly staff, etc. and I get it, its a budget hotel. But the Wi-Fi was practically useless, there is no excuse for that in 2014, especially if you are advertising high speed Wi-Fi. As most hotels know, this is a major point of consideration when deciding on a hotel, if I had known their Wi-Fi... More

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Pathcontrolmonk, You are absolutely correct. Every hotel in the World should be up to speed in their internet offering. No pun intended. My apologies that our internet was not up to par when you accessed it. When the system was installed most of our guests were only accessing it for email purposes. In today’s world our guest are accessing... More

Tempe, United States
1 review
3 of 5 stars Reviewed October 13, 2014

Hotel was undergoing renovations to the pool and fitness center and neither were available but the hotel did not let guests know ahead of time. Big disappointment for the kids. Street fair right outside our hotel window the one night with loud music. Not great the night before a marathon. Would not choose to stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Tamara V, Due to our renovations some areas were temporarily out of service, I am sorry that the pool and fitness center were not available during your stay. We understand the inconvenience that our renovations poses on our guests; therefore, we posted a warning to all our future guests on our website to advise them of our renovations and... More

Fort Myers, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 13, 2014 via mobile

My business partners and I chose to stay here due to the location, parking, complementary breakfast, and price. Jo Ann and Michelle, front desk receptionists, were extremely friendly and helpful. The rooms were clean. The breakfast area is small, so go early if you want a seat. Parking is adequate and $10/day. The walk to convention center is easy. The... More

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Amy C, Thank you for taking the time to review us and letting us know about your stay. Joanne and Michelle are just wonderful along with the rest of our staff. I am so glad to hear that they were so friendly and helpful to you during your stay, that is exactly what we strive for! I hope that... More

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Additional Information about BEST WESTERN PLUS Hotel at the Convention Center

Address: 517 E 1st St, Long Beach, CA 90802
Phone Number:
Location: United States > California > Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Hotel at the Convention Center 2.5*
Number of rooms: 66
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Also Known As:
Best Western Plus Hotel At The Long Beach
Best Western Long Beach
Long Beach Best Western

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