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BEST WESTERN PLUS Hotel at the Convention Center

Certificate of Excellence
2.5 of 5
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517 E 1st St, Long Beach, CA 90802
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BEST WESTERN PLUS Hotel at the Convention Center
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Ranked #13 of 58 Hotels in Long Beach
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Juleigh B
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340 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
1 review
4 of 5 stars Reviewed yesterday NEW

Overall experience was great from check-in to check-out. Only issue was we had only one towel but the housekeeping lady was kind enough to bring us additional ones before check-out. Majority of the night our neighbors in the next room seemed to be night owls and their door kept slamming shut. Would've been nice to actually sleep for the price... More 

Review collected in partnership with Best Western

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Lancaster
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Staff helpful, Parking is a little overpriced, Close to most attractions, Clean, Comfortable Beds, Large Room, Suite was a little too large for 2 people but perfect for a family, Small Gift upon arrival of Cookies and Water(Nice un-expected touch)

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Seattle, Washington
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was comfortable, provided everything one would need. Close to great views, restaurants, entertainment. Easy access to cruise ships, airport, local communities. We would definitely stay here again.

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Jan B, We are very pleased that you enjoyed staying with us, we try our best to make everyone’s stay a pleasant one; consequently, it is extremely rewarding when we get positive feedback from our guests. I hope that we will get a chance to see you again soon. Kind Regards, Anne Santos General Manager Best Western Plus Hotel... More 

San Luis Obispo, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a beautiful hotel with everything you could possibly want in a top quality hotel. I was accompanied by my wife on this trip (although it was business) and she felt truly pampered with all of the nice touches in the room. Great value. I will stay here again if they have an opening.

Review collected in partnership with Best Western

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Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Rick A, Thank you so much for your kind review, I am so glad to her that you and your wife enjoyed your stay with us! We look forward to seeing you soon; we have lots of different festivals and activities throughout the year. Please let us know if there is anything we can do to make your next... More 

Lincoln, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Best thing ever. Made for a stress free embarkation. The hotel is very close to the Long Beach Port. The breakfast was yummy and included with stay (huge bonus). Also, this is a great place to stay if you are going on a cruise and need to leave your vehicle somewhere. Daily parking was $15 which was very much worth... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Marisela D, Thank you for taking the time to review us on Trip Advisor. I am so glad you had a wonderful stay with us before setting off on your cruise! It was a pleasure having you with us and we hope that we will get a chance to see you and your family again soon. Kind Regards, Anne... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was helpful and friendly. Perfect location, so close to everything!! I would go back in a heart beat! The room I got was off a gated private alley so there was no street noise. In the lobby they have booklets of all the fun things to do in the area.

Review collected in partnership with Best Western

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Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Vickiw81, Thank you for staying with us, I am so glad to hear that you liked our hotel and location! We look forward to seeing you on your next stay. Kind Regards, Anne Santos General Manager Best Western Plus Hotel at the Convention Center More 

Richmond, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

It was an interesting experience. I got to see the Long Beach Bike Fest from my room window. Cool, that I learned something about city bike racing. Also, like the location to a big grocery store. Stayed over the weekend so got to watch the Long Beach night scene from my window. I had several hours down time in the... More 

Review collected in partnership with Best Western

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Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Kathleen K, I’m pleased that you enjoyed the Bike Fest, we hope we get the chance to have you again for business or perhaps on a weekend getaway for one of our festivals in Long Beach. Kind Regards, Anne Santos General Manager Best Western Plus Hotel at the Convention Center More 

Sunshine Coast, Australia
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Having arrived from Australia for only 5 days I really liked that this place was close to ports and south LA but what I needed was good wifi and good sleep....if you are wanting a good nights rest this is NOT the hotel for you. The walls are so thin you can clearly hear conversation and on one night I... More 

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Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear NicSou, I agree with you, unfortunately we received the information and posters so close to the event. As we received information about the street closure, our front desk team did advise our guests and place courtesy calls to them to inform them of the closure and the parking alternative which we were providing. To ensure that our guests had... More 

New Castle, Pennsylvania
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

If you're in town for a convention at the Long Beach Convention Center, this place is worth the couple extra blocks to walk there - and it will save you some money. Situated in the midst of the artist district, there are some cool little shops and good restaurants nearby. Added bonus is a free hot breakfast every morning.

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Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Ran1989, I am so glad to hear that you enjoyed your stay at our hotel and our little neighborhood. Please let us know if there is anything we can do to make your next stay with us better, we look forward to seeing you again soon! Kind Regards, Anne Santos General Manager Best Western Plus Hotel at the Convention... More 

Chino
2 reviews
5 of 5 stars Reviewed May 26, 2015

Centered in the perfect location..Make sure you have your reservation handy make for a smooth check in..Parking was great but they charge $ 15.00 But well worth it..Room's were updated and amazaing..Get the balcony view well worth it

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Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear John R, Thank you for staying with during the Long Beach Pride Festival. We are so glad that you enjoyed your stay and we look forward to seeing you again next year! Kind Regards, Anne Santos General Manager Best Western Plus Hotel at the Convention Center More 

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