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BEST WESTERN PLUS Hotel at the Convention Center

Certificate of Excellence
2.5 of 5
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517 E 1st St, Long Beach, CA 90802
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BEST WESTERN PLUS Hotel at the Convention Center
Best prices for: 1 room 1 guest
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Ranked #13 of 58 Hotels in Long Beach
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
Chantel M Everywhere
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329 reviews from our community

Traveler rating
    154
    114
    32
    10
    19
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66
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104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Everywhere
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had to stay in this hotel for 5 days due to a moving in situation right next door. The pool was an okay size and gym was alright. This hotel is in a great area. Be careful on the rates because they will sky rocket when there are events in Long Beach so I advise booking in advance. I... More 

Was this review helpful? Yes
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Hi Chantel, Thank you for staying with us, we really try our best to accommodate all our guests and make them feel at home; consequently, we are delighted to hear that you enjoyed your stay with us. We have a wonderful team and our concierge is great, I’m glad that you liked them. I hope that if you ever need... More 

Riverside, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The hotel offers a great value for the location. It is walking distance to downtown, the beach, and stores. However, the AC was not that great and the room felt very humid throughout our stay. Overall I was satisfied with the friendly staff and the location. Just work on providing good AC! It might have been just my room, though.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Jimmy G, I am so glad that you enjoyed your stay with us; however, I am disappointed to hear that your AC was not working to your satisfaction. If you have any concerns or you need assistance during your stay please contact our front desk, we are open 24 hours for your convenience and we would be glad to... More 

Charleston
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely, clean and convenient (walking distance) to the Long Beach Convention Center. Two great little restaurants are just around the corner. Nice staff who happily called me a cab when needed. By the way, cabs/drivers were very prompt and friendly too. Easy access. Thanks!

Review collected in partnership with Best Western

Was this review helpful? Yes
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Pearl8882014, Thank you for staying with us and sharing with us your recent experience. We are very pleased to hear that you enjoyed your stay and that our staff was friendly and accommodating. We look forward to your next trip to our hotel. Kind Regards, Anne Santos General Manager Best Western Plus Hotel at the Convention Center More 

Senior Contributor
41 reviews 41 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very convenient property with walking access to many eateries and stores. Careful late at night but its got a solid breakfast and parking. Not bad for the location .A good tip is to get a higher floor to avoid street noise.

Was this review helpful? Yes
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Tim J, We're glad that our hotel's amenities and location were what you were looking for! We look forward to your next visit in Long Beach. Kind Regards, Anne Santos General Manager More 

Mainz, Germany
1 review
4 of 5 stars Reviewed 4 weeks ago

We used the Hotel as basecamp for our 5day LA visit. The staff was very friendly and helpful, the rooms comfortable and very clean. Unique little restaurants in walking distance. We would stay there again.

Was this review helpful? Yes
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Mir56, It was our pleasure having you with us during your five day visit to LA, we're pleased to hear that you had a pleasant stay. We'd love to have you with us again on your next trip to the area. Kind Regards, Anne Santos General Manager More 

Senior Contributor
45 reviews 45 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 12, 2015

This hotel is very clean. Beds are super comfy. The check in process was a breeze and the staff was very friendly. Tons of extra amenities. We got a king bed room. It was a very large room overlooking the street with the venders. Not sure what was going on in town but looked fun and busy. Rooms are quiet... More 

Was this review helpful? Yes 2
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Accondie, We're pleased to hear that our hotel's amenities and our staff provided you such a pleasant stay. It sounds like you were possibly staying with us during the Art Walk that we have once a month; there's music, food and arts and crafts as well. Please let us know if there's anything we can do to make your... More 

Springdale, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

Clean comfortable room with all the amenities that I wanted. Extra comfortable beds, nice linens, large mirror in the room, makeup mirror at the right hight with not just the typical soap, lotion, hair conditioner. I think there were an additional ten other items in nice presentation on the bathroom sink. Upscale lobby with a nice complemtary breakfast as well... More 

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Rebecca T, Thank you for taking the time to share your comments with us! We're so happy to hear that we provided you with another great stay, we try our best so it's rewarding when our guest's provide us with positive feedback. We hope to see you on more future pleasant stays! Kind Regards, Anne Santos General Manager More 

Roseville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

Booked this The Best Western Plus based on price and location to an event I was attending. Once I arrived, I was actually surprised by the quality of the hotel. The room was good size with plenty of space for hanging clothes and storing the suitcases. The bathroom was well equipped even more so than some high end hotels I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Eric S, We are pleased that we "pleasantly surprised" you with the quality of our hotel. We're always working hard to exceed our guest's expectations and provide them with an exceptional stay. Your comments are very important to us, they allow us to know what we are doing right and how we can improve. Thank you for sharing your... More 

Tehachapi
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 7, 2015

Very comfortable hotel. Excellent location, .5 miles from anything downtown/harbor. My only gripe is that the doors to adjoining rooms seem to slam rather loudly. Other then that, excellent service, excellent amenities, and clean comfortable rooms.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Joseph S, Thank you for staying with us and sharing your comments. We hope to have you with us again in the near future. Kind Regards, Anne Santos General Manager Best Western Plus Hotel at the Convention Center More 

Durant, Oklahoma
Top Contributor
80 reviews 80 reviews
11 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 2, 2015

The room was clean and the check-in process went well. They even gave us a little snack and a bottle of water. The hotel is in a great location. We were able to walk to a near-by bus stop where we could catch a free ride to Wal-Mart. Several diners and restaurants are on the same block as the hotel... More 

Was this review helpful? Yes
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Polar_Opposites, Thank you for your comments and your suggestions, I'm glad to hear that despite not having a shuttle at our property that you had a nice stay. We look forward to providing you more enjoyable stays in the future. Kind Regards, Anne Santos General Manager More 

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